What I like about this location is the consistency. They have it down to a science. Guaranteed great wings exact to order. The service was great again. Of course we will be back. read more

This review is specifically for "Hank the Halls" on YouTube - If this does not make You laugh we can't be Friends. And, come on; who does not like wings and reasonably priced Beer ? read more

Visited for bottomless wings!! We had both the traditional & boneless. Please note you have to purchase the deal for each person. No sharing. Also there is no carry outs. Although I came for the wings the fries were sooooo good! I noted that there was only 1 bartender making drinks & serving the bar and she was working the room. Everything came out timely & she also ran her own food! We live by midway airport & this is our preferred location. Well worth the extra drive. read more

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The food was ok. I got a stomach ache from a burger and my gf was yacking all morning. The service was ok and we got attended to pretty fast. The ambiance was alright, they were closing up so yea. Anyways the food sucks here and I probably would never come back to this location. read more

worst service ever. this huge white lady just said "can i help you?" yes you may, by finding a gym. she wasnt even at the front desk when i got there. mind you i was on break when i picked up my pre ordered food that i ordered 2 hours prior. spent my whole break trying to get my food. 0/10 i would give zero stars if i could. read more

Our party of 7 sat in the bar area to watch Sunday football game. Bar area was not that busy Server took our orders for drinks right away and we ordered appetizers and wings when drinks arrived. Unfortunately, we waited 45-50 minutes before appetizers AND wings were served together. Food was served barely warm at best, appetizers were just OK but the wings were cold, extremely overcooked and dried out. Also have to mention that the size of the B-Dub wings has decreased substantially over time, but these were some of the smallest we have ever seen. Server was not very attentive. Not sure we will be back. read more

told on 6-8-25 at 10:10 the kitchen was closing in 10 mins, then at "10:30". denied seating told the dining room was closed despite people inside still eating. not sure if the AYCE makes them weary but its not active on this date. online says 11pm and nothing online or instore is displayed with these seating times etc. i asked why specifically incase it was a call off/cook/inventory anything. but i was just told there is a seating cut off and the kitchen closes at 10:30. refused dine in service at 10:10pm nothing is posted online or instore. by christina/kristina i wasted gas to get here, there should be a posting or notice if this is an annual thing vs an isolated night with other issues... read more

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Always check your order before leaving, if its for pickup they will always forget something and offer you a replacement instead of a discount knowing no one is driving all the way back. What a ridiculous location. read more

Stopped by Buffalo Wild Wings in Willowbrook and tried the American Burger it was so good, Juicy, flavorful, and just a classic. The place was super clean, and the staff was really friendly, which made it even better. Definitely worth a visit! read more

Buffalo Wild Wings - Traditional Wings - Chicken Wings Near Me - Willowbrook, Illinois

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terrible customer service. I will admit I came in on Super Bowl night, but my order took more than an hour past the time it said it would be ready to be ready for just a few wings. Lots of people were coming in and out getting their orders, but for some reason, mine took super long so if you're planning on getting Buffalo wild wings, try wingstop instead because buffalo wild wings timeliness is terrible. read more

We picked up a to go order tonight. Ordered 20 boneless wings (mango habanero , spicy garlic, Thai curry and sweet barbecue) with fries and fried pickles. Got home. The wings appeared to have barely had any space on them but I remained optimistic they'd still be flavorful. It turned out several actually had none, they were bone dry boneless wings. Couldn't taste the sauce on them at all. Very disappointed and will not be returning to this location any time soon. Craving was not satisfied and I feel ripped off. read more

if I could give this place negative 10 stars, I would.... I was seated and approximately 25 minutes later there's still nobody taking our orders. This is a consistent problem with this location. I don't know who the manager is, but you need to fire your staff and the intake group that seated us... this is the worst location I've ever seen. very poor service.!!!! read more

Good food. It's wings a burgers. In a family friendly bar type ambiance. But open late and the service was good. Everyone was friendly. read more

the person giving us our food was very nice but I and my son asked for the filly stake sandwich and we got very sick. I know it was that because I left there with a small stomach ache and my son did not go to school next 3 days. I still have a stomach ache and is 5 days now. read more

This was overall pretty disappointing. The everything pretzel bites were ok but we're burnt and the cheese was not fresh. Wings: the Parmesan garlic sauce tasted like a nasty salad dressing instead of the dry rub it should be. Mild was pretty good but strange. The carrots were so small and barely anything. Service was a bit slow and it took a long time to get 10 wings one of which was a tiny nugget. read more

Buffalo Wild Wings - Chicken Wings Near Me - Willowbrook, Illinois

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We came in to get food and chill but we had to wait a whole hour for our food and it wasn't even good, we ate and everything and my friend by accident dropped a bone in the drink and the manager there named Kristina called us morons. We will never come back because of this worst manager ever. It was my friends birthday and they just ruined it!! read more

My family have been coming here for years and the service, food and overall experience was absolutely horrible. Most tables aren't cleaned off, waiting for second tray of wings too for over a hour. Don't even bother coming for "unlimited wings" because you'll be paying 19.99 per person for 10 cold boneless wings and fries. Didn't even get ranch with our food and that even took another 30 mins. Also ran out of ketchup so the manager throws ketchup packets on the table and says sorry we're out. I see an era of BWW coming to an end really quick and it's sad. I'm an understanding person since I've been in the hospitality field for over 10 years and I'll Never come back here again. read more

My experience at this Buffalo Wild Wings was going well until I asked for a box. My friend and I were sitting at the bar on May 7th, 2025 at 9PM and we each did the All You Can Eat boneless wings. When we sat down at the bar, we were offered a menu but it didn't include the special, we asked for it based off what we've seen on advertising. We ordered with no problems. I also got fried pickles as an appetizer. Our food came out fine, it was warm and had flavor. I had eaten about 5 wings out of 10 and my friend had about the same, and the bartender asked if we would like another round of wings, we said yes and ordered another round. By the time they came, my friend and I were so stuffed we couldn't take another bite. I asked the bartender for another beer and for some boxes, I usually like to sit and munch on my food while drinking my beer and I'll casually put my food in boxes while I sit. The bartender said sure and left the bar area. Then comes Kristina, the manager. She tells me that I cannot take the wings that are sitting in front of me, that they are dine in only. I mention that I've never seen that on advertising on Facebook or other social medias. She then hands me the menu flyer containing the rules of the special. Why was this not given to me in the first place? Why did the bartender agree to bring me boxes and then the manager comes to tell me I cannot? I mention to the manager that this is very wasteful and just a real waste of food. Sickeningly waste of food. Kristina says "well that's just how it is". Okay. So I ask for our checks and for mine and my friends check to be split. Kristina goes and does that and my check is $60, my friends is $30... But we got the same thing? My friend notices that I was charged twice. Kristina then tells us she's fixing it with a lot of attitude. When Kristina comes with the fixed check, I ask if I am allowed to take my fried pickles home and if I could have a box for those. She reluctantly says sure and grabs me a box. As soon as she sets the box down she starts snatching mine and my friends plates full of wings and stacks the plates in front of us and throws away wings that WERE NOT EVEN TOUCHED in front of us. I literally ordered 20 wings with fries for $19.99, and they threw them away in front of me. I AM SICK. My friend and I paid and promptly left. What if I was still planning on eating those wings? While my beer was STILL FULL. I drank as much as I could, as fast as I could because I felt targeted and embarrassed by the manager Kristina. My friend and I agreed that while we love Buffalo Wild Wings' food, the service has been nothing but lackluster and this is just the icing on the cake. We will not be back to any location, there are better places to find wings. read more

The food was absolutely terrible and the whole restaurant smelled like urine. BWW is a shell of what it used to be. Avoid it

I'm usually a fan but their service is deteriorating. Incredibly long wait times and the employees don't even provide adequate responses for the delays. Nothing is offered as compensation for significant wait times, not even a drink. I waited over an hour to get my meal and I wasn't even offered an apology. read more

I have never had worse service. manager ignored us and stuck us in a corner. the waiter was pretty bad. I think he only came to the table a total of 3 times. we had to chance him down to get any drinks. the food kept coming out slowly and not together. we would get one item. ten minutes later another item. and so on. crazy. it wasn't even busy. Friday night and the place was only about 35% full. staff was standing around, playing on their phones, or off hiding. it was really bad. I don't plan to go back again. read more

Love the drinks and appetizers. But since they got rid of their spinach artichoke dip, there's not much for me to eat (vegetarian and I can't handle spice too well). I was very sad to see it go away! It was so good! I tried their queso dip, which was very good, but also a little too hot for me (but I'm sensitive to spice, so it's probably fine for most). read more

Buffalo Wild Wings - Queso dip - Chicken Wings Near Me - Willowbrook, Illinois

Don't love this place, but it's an okay option. Tons of different sauces, but none I really like. Meh. What I don't appreciate is that I called in to ask if they could make one of the fries with no added salt and the person on phone took the request no problem. The fries we received fries definitely had salt all over it. read more

kicked us out because we ordered take out, said there was lunch rush, not one person eating there, food was cold to the touch,

Waited at the counter for easily 15min trying to get service for a carry out. The employees just stared at me while they carried on gossiping near the kitchen entrance. Absolutely disrespectful. There's absolutely no excuse for this. read more

This place ALWAYS DISAPPOINTS!!! Can't believe management allows such poor and horrible service. You basically have to be rude and have no common sense to work in this place. Sadly this is the location close to where I live and Chicago Ridge which is just as bad. read more

Worst experience of my life, this place is so racist. Practically, if you're not white. Might as well stay away. My experience was seeing other "white" families get their food, even water before i could even get napkins. I sat for 1 hour waiting for my food and water. They never arrived. So I decided to leave. Disappointment of a establishment, if you don't want to serve, why not shut down? read more

So my hubby and I were in the area and we decided to try B'dubs because we haven't been there in a while. The restaurant was practically empty for a Friday night. Hubby got a brisket burger with tots and an iced tea and I got 10 boneless wings, 5 honey bbq and 5 orange chicken, cheese curds, carrots and water with lemon. Right off the bat the waitress tells us that their new policy is to bring everything out as it's done so things don't get cold. Um, ok. We didn't realize though that my husband would get his burger and tots 15 minutes before I'd even get my cheese curds. At this point, I was starting to get a migraine because I hadn't eaten anything since breakfast. I flag down a waitress (not ours) and ask her if she could please check on my wings. Her words were "I'm not your waitress, but I guess I could ask your waitress" and walked away. Ten minutes later, my wings arrived, way over done, they were hockey pucks by the time I got them. We immediately asked for the manager and explained what happened and he totally had an "IDGAF" attitude explaining that this was the new policy and they got slammed with online orders that they were trying to get done and that in house orders had to go on the back burner. My husband and I mentioned that in house orders should get priority since the customers are in the house. The manager just did not seem to care at all, he didn't offer any compensation, no apology or anything. read more

My daughter and her friends ( about 10 of them ) after homecoming wanted some Bdubs We (parents) stayed at the bar Kids had a long table at the center of the main floor. We all got there at 10:30pm... At 11:20pm my daughter tells me they haven't gotten their food .,. While we (parents) already had beers food and I ordered my mini fudge cake at this point. I talked to Peter the manager... he apologized and said they were busy and he will give 25% discount ... I told him at this point the kids are so hungry... it should be complementary Omar,'the server said that it wasn't an hour that the kids waited and didn't even apologize When I asked my daughter how much her bill was.., She said $17... for a small order of wings, fries and lemonade ..: basically at full price Unbelievable!!!! There was another table that was complaining to Peter So it must be about service as well Horrible service... read more

Horrible service. We were waiting in the table for 20 minutes till we got service. Horrible management... I do not recommend

Met for business lunch. Worst food ever. None of my colleagues lunches looked appetizing but I think mine was the worst. Whatever you to, do not order the brisket sandwich. I got the pieces I normally toss when I smoke a brisket. All fat and grizzle. They try to do a pretty presentation to hide the mess. read more

Buffalo Wild Wings - The inside view -pieces of brisket sandwich, nasty - Chicken Wings Near Me - Willowbrook, Illinois

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I ordered my husband and I (what I thought) would be a good meal for Valentine's Day. What I got instead is a very upset stomach from a mouthful of raw chicken. needless to say...I will never order from this location again. read more

Buffalo Wild Wings - Raw Chicken - Chicken Wings Near Me - Willowbrook, Illinois

horrible service and food!! Portions are super small and had to send back my order twice because it was wrong. save your time and money by visiting another buffalo wild wings!! read more

Buffalo Wild Wings - 6 boneless wing. - Chicken Wings Near Me - Willowbrook, Illinois

Really disappointed in the service tonight and the way management treated us after they discovered the waitress made a mistake. The waitress served our food to the wrong table and the folks ate from the trays then she discovered the mistake and tried to serve us those same trays. We told the waitress to take the food back. Management came to the table and told us they did not like the way we disrespected the waitress. Just by saying to take the food back that was already eaten by another table. The manager waited on us the rest of our visit....service was slow and nothing was taken off our bill. Our family dinner night was ruined. We have been coming to this location for 8 years. Not anymore. read more

Horrible service. Went with my family and waited forever for the food to come out. The fries were the only thing that came out after 30 minutes of waiting and then we waited 20 minutes and still no wings. Talked to the manager and no apologies were given - he just seemed annoyed. Won't be bringing my business here again. read more

Possibly the worst place to dine in a 25 mile radius. The service is so laid back and mely that it's hard to tell if anyone works here.

Placed an order on the app. Said it would be ready in 20mins. I was surprised, I thought it might be an hour. Guess what, 2 hours later and the order isn't ready. read more

I gave one star the waitress was Great , but manger and kitchen was sad we waiting over 45 m for food and then over cook and rest of was cold Manger had them recook and fire remade . After 30 we were about leave . Got food it was pathetic the were peace like Rock . So sent back manger comp meal but wasted time I should floors were dirty with mask and paper . The need help waitress kick ass read more

If I could give this a negative 5 star I would ... man this place used to be great before but now it sucks b@!!$ .. we waited 35 minutes to be seated and another 40 for our dammm food to come out ... the freaking appetizers didn't come out until our food came out so what's the point in that .. the freaking server was something else seemed like she was on her days or something because she really was giving an attitude... corporate really needs to do something about this place because it really is unbelievable.... I rather go to wing stop next time read more

Good food - dependable prices. Loved our server, Trey. He was funny and entertaining. Didn't mind dividing the check 3 ways. All-in-all, my fav place for wings and pub type food read more

Buffalo Wild Wings - Our server Trey was fun and entertaining and didn't mind dividing up the check. Buffalo Wild Wings has good dependable food at good prices - Chicken Wings Near Me - Willowbrook, Illinois