Yes, I truly recommend this business. I myself have been going there for many many years. I…read morerecently saw the original Dr. Elliott the father when he was in Milford and then he opened up other offices and then his daughter came in on the business with him and she's just fantastic. Lots of patience, doesn't rush you ask lots of questions doesn't force you to do certain test or appointments right away she's been on leave. She just come back from having a baby and her dad retired, but he still comes up and fills in for her once in a while. He has good patience with older people And he has really good price on glasses they're affordable and they have lots of places that they have lots of offices so they can make an appointment just by anytime you need.

Past few exams the assistant staff were kind but the doctors seemed to rush the appointment and…read moreseemed annoyed for asking any questions. They did great with my kid and it was an opposite experience- but wanted my kid to do eye exercises and follow up before school to see if anything else was needed or glasses before school started. They canceled a month before our follow up offering an appointment October/ November . It's one thing when the patient cancels but when an office cancels on the patient they should be more accommodating for a follow up within the recommended time frame. Not the place it used to be since bought out.

was told on the phone that my appointment was at 10am I get to the clinic by 9:50 just to be told…read morethat my appointment is actually at 10:30, I fill out everything and sit in the waiting room until 11:00 watching as they call in EVERYONE coming in after me. until finally they get my in the exam room at 11:10 where I sat there until 11:40 and just walked out the clinic Because no one came in to see me. during all that time no one checked in with me or anything to let me know why I was waiting for so long or what was going on. HORRIBLE communication and service.

Quality of service is excellent. I'm not happy with the fact that I've been under observation for…read moreglaucoma and have had my appointments pushed out by several months several times over the last year. My prescription had expired and I was given an extension through this office only to be told in a phone call today that once again they had to postpone my appointment for several months. Apparently there is not too much concern about my condition. Finding a new doctor tomorrow.

I love Dr Hayden. His staff is super friendly and he is very thorough and personable. Explains…read morethings in a way I can understand

I actually enjoyed my eye exam! The 4 gals at the front desk were friendly and seemed amused at my…read moreattempts to joke around as I always do everywhere and to everyone. Although I do not think it's right that Medicare doesn't pay for routine but necessary to buy contacts or eyeglasses exams, I felt some empathy coming back to me. Gladly my eyes haven't changed so I was happy about that. I complimented Dr Hayden on the gal that does the preliminary eye stuff super nice, and the photos of my inner eyeball were way cool and looked like Mars Dr Hayden himself was very nice and explained what he was seeing. He had a Mensa magazine on the table in the waiting room of which he belongs. I am light years in IQ points below that lol but appreciate that a down to earth bona fide genius is my eye Docter. Till next time...

I started my process of replacing my progressive glasses online from another company, and it just…read moredidn't work out because of the many variables. In short, I could hardly read. The online store was actually very fair, accepted returns, but it wasn't a good option for me. Fast forward, the optometrist checked my prescription, and rechecked when I was in doubt without charge. The optician helped me find a stylish suitable frame, and after about a week, the precision lenses were very good, and clear at multiple distances. Sure, online is cheaper, but due to the variables, I have come to the conclusion it's not worth it unless you know the frame fit and have a simple correction. Pay a bit more (still less than many private practices) and visit the brick-and-mortar store.

I went and was fitted for my glasses there for the first time and was very happy with the service…read moreof the staff Casandra was very helpful with fitting my frames to me the staff there are extremely helpful and knowledgeable Thank you to all the staff

Polite, attentive, and great discounts. Friendly staff that…read moreare always willing to try another pair. John, the owner, is very helpful. The eye exam by Wes was thorough with printed, take home results. No pressure to buy! Will return!!!

I went in without an appointment, needing glasses. I arrived at 2pm…read more By 2:20, I was being seen by the Doctor, who was sweet, friendly, funny, and informative. At 2:35, I handed my prescription to the very nice lady who had me look at frames while I waited for the Doctor. At 4:00, after running a few errands, my glasses were done. Everybody at Pearle Vision in Mansfield was simply wonderful and I can not recommend them highly enough. Even without a vision plan, my thorough examination and new glasses ran me just over $300, which is less than I expected. 10/10 recommend 10/10 will return

This review is for the doctor. I went back to doctor who is terrific. Prescription is spot on…read more I don't want my last review to reflect on the doctor. This time I went to a different location and the office staff out front were a little nicer and a little less aggressive. I did have an issue with the billing because I have two insurance companies now and the officethat they could only bill one and I had to bill the other. I was told I had to pay the difference before I went in to see doctor. After the visit I sent the required information to the other insurance company. The insurance company sent the payment to the doctor's company even though I had already paid them during my visit. I called the doctor's and they reimbursed me - but if they had not insisted I pay upfront it would have been easier for all. I did not intend to have my previous review reflect on the doctor and wish this site allowed you to modify reviews.

Thorough, up to date with equipment and products. Would highly recommend. That is allread more

Staff is kind and welcoming. I appreciate the time and questions asked about my vision. They…read moreordered my contacts for me and it came early, they went over insurance benefits I didn't even know I had. Great place.

I hadn't been for an eye exam for about 5 years. I was sure I had all kinds of issues. Well to…read moremy surprise I had a great exam. Everyone that I dealt was professional and informative. No question went unanswered DrKozol gave me good information on protection for my aging eyes. I dont really need to get a new prescription for my reader glasses. I will be happy to continue my checkups here in the future. I know I am in good hands Thank you Kozol Vision Center!! Phyllis M Bridgewater,Ma

Dr Krosschell is very professional and informative. Very comfortable atmosphere and you can tell…read morehe cares about each patient.

I found Dr. Hendrik Krosschell via yelp. As usual thank you yelp and my first experience with Dr…read more Hendrik Krosschell was nothing less than perfect. The place was very clean, organized and professional. After having recently moved to near by area i jumped on to the yelp to find a good optometrist for my regular eye test. I found this place with good reviews and made an appointment online (highly recommend doing that so it saves you some time). As soon as i walked in i was greeted by the wonderful front-desk lady (wish i remember her name). From start to finish she was awesome going above and beyond to take care of my needs. Dr. Hendrik Krosschell was very thorough, clear in his explanation and was kind enough to answer the concerns i had. He also had me come in multiple times just to ensure that i had the best possible lenses. A special kudos to the front desk lady. I had a full insurance coverage for my vision. The lady explained me how much i would be paying for my co-pay but there was a bit of confusion on what it covered for my lenses. I called up the insurance and got the details and this front desk lady (again i wish i remembered her name) was so kind enough to charge me just the remaining amount and have my insurance cover the remaining. All-in-all i had a pleasant and hassle-free experience. Strongly recommended!!

Great place to have your eyes checked out!!! In and out very quickly!! Very attentive. They give…read moreyou lots of time and attention. They have lots of equipment so it's all done there. I wouldn't go anywhere else!!!

I have written excellent reviews for BU eye in the past when i could always see an MD with any eye…read moreproblem I was having...usually the same day. Now when i call with an issue with my eyes I can never see any eye Doctor never mind my own ophthalmologist that I have been getting my eye exams from for years. I called today to report a red swollen left eye and AGAIN no Doctor could see me. It was suggested that I go to Urgent Care and anyone that uses Urgent Care knows that there are no MDs seeing patients there and certainly no eye MDs I am just so disappointed in the deteriorating patient service..