I'm really disappointed...with a referral and all the great reviews I thought I found someone…read morereliable and trustworthy. Spoke with Raul and told him about my problem and he asked that I send photos of my pool and the address which I did. He said he would be in my area a few days later and he would call me that morning and come by. Not only did I not receive a call, I never received a call back after leaving several messages or did I ever get a reply back to my text messages. I get this is a busy time but the fact you can't call and cancel or even to return a call is completely unprofessional and ridiculous. So thanks for making me wait around and not giving me any chance to call someone else . If you call him be sure to have a backup just in case

Raul and crew are the best, kind, caring, prompt, smart, dependable, did I mention kind and caring?…read more They did an excellent job opening my pool, painting it and maintaining it all year. My pool has never looked better.

Have used them for the past 3 years for weekly service/maintenance, opening/closing, as well as…read moretile & paint work projects. We have had nothing but a positive experience, they are very friendly and reliable and always upfront with any issues and potential costs involved. Highly recommend Regal Pools & Spas!

These guys have done a great job for us and more than that, they've been super responsive when we…read moreneeded a quick cleaning for a party or whatever. Omar is a good communicator and I'll use these guys for all pool maintenance.

Great service, everything was top notch. Crew was experienced and took care of all the hard work…read more Closed our pool and installed a new winter cover. Great just great.

This is our 5th season with Crystal Pool Service and it has been a wonderful experience. They are…read morehonest, reasonably priced, extremely responsive and have been very helpful with updates to our pool. We have an older concrete pool that they have gradually updated for us. They always help us find the best solution at the best price. I highly recommend them!

Stopped in to get pool water tested. Zach explained in full detail exactly what the product I…read moreneeded along with step by step directions!! VERY professional & personalized!! All done with a great attitude too

A mixed review. $70k in ground pool and concrete installed in Gurnee. Initial installation was…read moregreat. Pool was put in level and exactly to specifications. Concrete work looks great. Follow-up wasn't great. Pool went in at the end of fall. Workers through a tarp on a left dirt and rocks for the spring. I had to call several times for them to come open it, then they workers complained about how the pool was left. Eventually it got done but a sticky residue was left at the water line. They sent someone out to clean it but he gave up and said it would wear off. They are also some minor scratches I asked about but the office manager ignored my email. Also when using a chalk line to mark out the cover mounting holes in the concrete they used red chalk which is permanent. Blue chalk washes off. Now I have a faint red line around my pool. No one ever explained how to run or operate the system. I had to figure it out myself. Basically, good initial work but no follow-up. Once they get your money they are done.

Bella Pools was excellent! Moved into a new home and the pool in the back yard was falling apart…read more It needed everything: new walls, motor, needed to be re leveled. The deck needed to be taken apart, it was a nightmare. Luckily for me I called Bella Pools. These guys were absolute professionals. Paul helped me pick out which liner to get, was able to make it a salt water pool and was very knowledgeable. The workers (Craig and Kenny) were very polite and worked hard all day even though it was incredibly hot. I would definitely recommend them to anyone who needs a new pool or needs it fixed or maintained.

initially Paul came out to do sizable project and to redo our pool. they did a fairly good job…read more once done he was no where to be found. follow up punch items or additional punch items or even a company that you could rely on for service work ,forget it. we would usually respond back in text messages and say I'll take care of that next week but would never show up or text back. he doesn't care about the customer. he is chasing the next big job/ money. it's sad to me as i was looking for a true customer care company that would take Care of our needs with our pool. you won't get that with Paul Only promises that don't happen. I know he is really busy with customers that are giving him big jobs. if your looking for services work forget him. I spent 30k worth of work and that got his attention but he has now put me in the side line sice the work is done. never did install my ladder and it's now been a year. thanks Paul - I feel lIke I've been screwed in a way. must have sent 15 Text messages and I guess it's time to move to a more reliable company.

We were so happy with our experience with Broms movers this week. We hired them for two days and…read moreboth days they showed up on time, communication was excellent and they were friendly and courteous. They worked carefully and quickly and came in under the estimate we received. There wasn't a scratch to be found, they did a flawless job. We highly recommend!

Randy Broms and Izzy were OUTSTANDING! They are very knowledgeable, efficient, professional, kind,…read moreand caring with the furniture. They really know what they are doing! I am so grateful. Thanks bunches. Highly Recommend!

Mark fixed my old beat up hot tun back around 2004. I joked that I was paying him "tuition" vs…read more"labor" as he taught me a lot as he did his magic. Now 20 years later, I'm glad I found him still doing his thing as we have moved and the hot tub that came with the place won't heat and. has a leak in a small line that I don't know how I can fix. So glad I found him and will be calling him in the morning.

Mark has been taking care of my hot tub for over 20 years. I am out of town for months at a time…read moreand he is always checking to make sure everything is working well. He does some additional work around the area like cleaning out the gutters so the leaves don't get into the hot tub. If there is an issue, he does not stop until it is fixed, including multiple visits to make sure and then he doesn't even bill me until the job is completely done. His prices are very reasonable and he will look for the most economical solution for repairs. It is hard to find such honest service these days. Be patient, he is a one man shop so may not be able to service right away.

I have a unique pool and Downes gave it extra attention, getting it back to top shape from an algae…read moreoutbreak with a different company. They identified opportunities to improve the overall functionality of the pool. These guys really know their stuff and it shows. Thank you!

We've been using Downes Swimming Pool Company for many years to service our indoor pool, and they…read morehave consistently provided excellent service. They are prompt, reliable, stay on schedule, and their technicians are always respectful and courteous. Today we had an exceptional experience with one of their technicians who went above and beyond. He took the time to make sure we were using the correct chemicals for our pool and performed a thorough inspection of our mechanical equipment. He also identified chemical issues that may have triggered an allergic reaction for a family member while using the pool, which we are incredibly grateful for. We truly appreciate the professionalism and care Downes Swimming Pool Company brings to their work. We're thankful to have them and look forward to many more years of service with their team.