Ricky did a great job and was a consummate professional. Very responsive and friendly.

Ricky is ah-maz-ing. Some ******* hit my car in a parking lot and, of course, left no note. I was referred to Ricky via a Facebook group and took my chances after finding out that my auto insurance blows and was going to demand by collision deductible. While he was a couple hours late, he did the work in fewer than 90 minutes and you cannot tell that there was a repair. I had a brand new bumper from being rear-ended previously this year, and you can't tell the difference. read more

Bumper Solutions - He made this look like new again! - Body Shops Near Me

Was referred by a co-worker to Bumper Solutions. Ricky is awesome ..., he does great work. Very impressed how quickly he can do a job. Communicates well and fast. Price is great . And quality is great as well. I would highly recommend Ricky . Also he is a super cool guy. read more

Mobile bumper repair can be risky. I recently got burned by a guy who was local and cheap. When he finished, the surface looked mismatched. He said that was perfectly normal and to "let it cure and then polish it out in the next few days." Of course, that didn't happen. Unfortunately, this happens often (his Yelp page was taken down soon after that and I assume he made a new one with no bad reviews). Ricky is different. He's a true craftsman that knows what he's doing. He even creates the perfect manufacturer spec paint right out of the back of his truck. He reversed the botched job and got things looking like new in just a matter of a couple hours. In a sea of scammy "mobile" guys, he actually walks the talk. He will certainly be my go-to in the future! read more

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I hate to report that after my raving review, I have to update and say that I will not be going back to Rick for any future business. After he fixed my bumper, I had to take my car into the dealer for a headlight replacement so they took off my bumper. In the process, the crack I had and the repair Rick did 3 days prior fell completely apart. When the dealer took the bumper off, I could see that the crack was never completely fixed. It appeared like some bondo was hastily placed over the crack and then painted over. Pretty crappy job for $200 if you ask me. I contacted Rick to have him fix my bumper again and after 5 days of texting, emailing back and forth, and 2 arranged appointments; I never heard from Rick again. All I have to say is S.H.A.D.Y.! Why promise to fix my bumper AND make appointments with me only to disappear and not respond? I would give zero stars if Yelp allowed me to! read more

I recently moved to Venice Beach from the Valley. It's been havoc living here in Venice on my pristine 650 I BMW grand coupe sedan. And living on the west side makes it even more challenging because of the narrow alleyways, tight corners, and dirt. So last week I banged into a concrete piling while trying to maneuver in one of the alleys. I crunched my front fender/bumper. Things are busy, and I really don't have the time to lose use of the car for a few days by bringing it into an auto body repair shop. I am so fortunate and lucky that I found Ricky's company on Yelp! Ricky responded back to me right away. We set up an appointment and he arrived early. He quoted me a price that was extremely competitive in fact it was much lower than some of the other quotes that I received from similar types of company on yelp where I would actually have to take my car into the repair shop and leave it there overnight. Ricky came right to my home, and into ours had the complete job done, perfectly. I can't even tell that there was ever an accident! He made it painless, easy, professional, inexpensive, and seamless. But just because his prices are so reasonable doesn't mean you should expect not to receive superior service! My car looks almost as good as it did the day I took it out of the dealership! He was meticulous about making it look perfect. Ricky is also very personable, very knowledgeable, he explained to me all the steps and aspects of the process so I understood what was involved. If you're looking to pamper your car with somebody that is very professional and very respectful for his clients then look no further! But rather than tell you I will show you, I've taken a before and after picture for you to see for yourself. If you have some damage to the car I can't imagine any reason why you should go anywhere else but Ricky. He is responsible, professional, convenient, top quality work at an inexpensive price. read more

Bumper Solutions - Body Shops Near Me

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I really hate to change my rating. After about a week the bumper looked terrible. Color was correct, but the finish looked sticky and rough. I called. and called. Got Ryan on the phone twice, nice enough, but couldn't ever get an appt made. His partner will take your info and never, ever call you. I have been waiting to sell my car-it looks like it was in an accident-it never was! Just some small dents from another driver who not so good at parking. I really need to seel my car. I have communicated all of this. I have asked for months now. My last message was two days ago, letting them know I will go this route but I DON'T WANT TO. PLease just come back, figure out how to get it shiny again. I will wait another month before heading to small claims-but I will go for the amount of the repair plus the decrease in value. I have photos of the bumper before and after. PLEASE just stand by your work. I hate to leave a negative review but you have left me without options. UPDATE Ryan came back and fixed it. Leaving the ratings at 3 stars for waiting so long, but I appreciate standing behind you work, even if I had to stalk you. read more

After my Yelp and BBB complaints Ricky Bertel refunded most of my money and i had my bumpers completely redone. I appreciate this although it should not have taken hours of my time to make this right. read more

My First Negative review! I'm normally very patient but this is a case of follow up being an afterthought. I met Ricky while he was on a job. I didn't realize this service existed. He seems like he knows what he is doing and is knowledgable. My issue is that his follow up was very bad. He promised he would get back to me. We had texted back and forth. I had called him and spoke with him. He just didn't seem interested in my business. Then he stopped texting back and he never returned my phone calls. All I needed was my bumper repaired. Maybe he has too much business or doesn't like to come to West LA?? His website says he covers this area. I searched through Yelp and found, ATS Mobile Bumper Repair. Trevor was very professional. Was prompt. Kept me informed of the situation like when he purchased the replacement bumper. When he painted it and when he was ready to deliver it. And his price was very good. Like I said earlier, Ricky from Bumper Solutions simply was very bad a following up with me. He engaged me early on and I was kept waiting to hear back and he never followed through. I don't doubt Ricky's ability to fix a bumper but I shouldn't have to be the one trying to communicate with him. read more

How come yelp doesnt have option give more than 5 stars?! Ricky's work was seriously more than a perfection. He helped fixing my range rover that had 8 screw holes from front license plate and made it look like factory I texted Ricky on 7/7 9PM and guess what he agrees and shows up on 7/8 7AM sharp to meet in busy Down Town LA. It was around 80-90s outside but he didnt say single word and repaired the car under estimated time frame he gave Car was Black with high gloss sparkle which he matched the paint literally at the spot. He even went further fixing the other small scratches that i didnt even know about - what a guy. Highly recommend him and he will be repairing my other high end cars (inviting him to San Francisco for repair.... hes THAT GOOD!) Also he is one of the most genuine guy i met who is trustworthy, transparent and kind. Couldnt ask for more. Thanks alot Ricky. We really need more people like you in the world/industry Cheers! Edit: added photos read more

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I was pretty happy to make it two years in LA without any car accidents (especially since I commute to work and am constantly witnessing just how horrifying LA drivers can be). But, of course, just a few weeks after my two year LA anniversary, there I was, stopped behind a couple cars waiting for a turn. Just a simple glance at my rearview mirror, the thought, 'Huh. That person is approaching awfully quickly,' crossing my mind, and, BAM, my first experience being rear-ended. Thank you, LA. Luckily, the only harm seemed to be done on my bumper. Unluckily, I was getting quoted some high prices to "fix" or "replace" my bumper. Now, granted, the other driver was the one footing the bill, but the idea that I'd have to drop $500+ to repair some dings to my bumper was ridiculous. I just needed it fixed up to look nice again, and, c'mon, I'm sure my bumper will be a victim again. Thankfully, yelp lead me to Bumper Solutions. I left a message, and Ricky quickly texted me back. After texting him a picture of my car, he quoted me a much more reasonable price (again, not that I'd have to pay), and was even willing to deal with the other driver and assured me of when the payment authorization went through. I was a little nervous after reading some of the reviews, but Ricky arrived right on time as we had scheduled, and went straight to work. He did a beautiful job making my silver 2010 Honda Civic look good as new! He even fixed up a couple other small spots for me. I didn't want to write this review until some time had passed and my car had been washed properly. Thankfully, it still looks amazing, and I'm really pumped to have found Ricky's service. I will definitely be calling him again the next time I'm in need of fixing up my bumper, though hopefully that's not anytime soon. read more

I had the service right at home, no hassle. Ricky the technician, knows what to do and how to do it, he was very detailed and did such a great job. I can definitely recommend it. read more

Sometimes You need to take a chance, so I did, well with my bumper, that is! Ricky(the car doctor) makes house calls! He repaired my dented bumper for a good price. Looks like new! He took His time to make it perfect, spent an extra hour with no additional charge. And as a bonus, He even gave me touch up paint! Ricky is friendly & professional. Oh and He does Great Work too!! Highly Recommended. read more

Ricky is 100% as good as all these reviews say he is. My front bumper got scratched up while parked (thanks, anonymous jerkface), and the paint was chipped in multiple places. I knew I wouldn't be able to fix it myself, and since my car is brand new, I knew I wanted it fixed. Thankfully, Yelp led me to this place. I left a voicemail and my call was returned in a few hours. Just a couple days later, Ricky drove up to Los Feliz and made it look brand new again. Bonus: he also gave me the leftover paint for future minor scratches. And for $250, I was okay with the overall value for the convenience and speed of service. If (God-forbid) my car gets scratched up again, I wouldn't hesitate to give Ricky a call again. This city is full of so many stupid drivers, and I'm glad to have found someone to help me deal with it. read more

I contacted him On Sunday and he replied me after 10 min, I told him I was available only today and he came one hour after I told him, in one hour he did his job and this is the result, FANTASTIC! read more

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Fantastic work by Ricky! He was extremely flexible with working on my vehicle on site and fit me in his schedule within a quick turnaround time. The quality of his work is terrific. I backed into a pole and scuffed up my rear bumper and now, I can't even tell anything happened. The color match was also terrific! I'd definitely recommend Ricky! read more

Bumper Solutions - Before/After. Good as new again! - Body Shops Near Me

Words can't express the weight off of my shoulders after Ricky came to save the day. Someone backed into my car in a parking lot and the person offered to have it fixed by Bumper Solutions. After a phone scheduling, he was at my house and put on his tunes and was off to work. For someone to be self sufficient with his own generator, air compressor and portable paint mixing guide, he was ready to do the job right. He quoted me 1 1/2 to finish and even before I had the chance to finish watching my favorite Netflix movie he was done. Owning a small business is difficult, but having great support of referrals makes your job a little easier. Thank you Ricky for the awesome work and will refer you out to anyone who needs your service. read more

Bumper Solutions - F150 2015 Titanium - fixed the plastic and painted the bumper to match. Amazing! - Body Shops Near Me

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I texted Ricky about 2 hours before our appointment to confirm and he texted me about 45 min before our appointment and I didn't respond until 20 min later expecting him to be on time. Other than the last minute reschedule to 2.5 hrs later, it's completely forgivable because of his quick efficient service ! Ricky owns his own business and does house calls. He gave me the cheapest quote for my front bumper repair and he contacted me within the hour. How can you beat that? Quality work, he comes to you, and very reasonable price ! I just sent him photos via text, but other places wanted me to come in. I wasn't about to drive around town just to shop for quotes. Anyway, I was pretty impressed.. see photos ! read more

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This guy is a God send. He did great work in under 7 hours. He was super friendly and professional. Every other place quoted me 900-1500 and told me my bumper needs to be replaced. He did it and fixed my door for 600. I love this guy and highly recommend him. He will be my new body repair guy for life thats how much i love his work. He came through in a clutch. He ia the man read more

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I rarely give out reviews but this case is special. I found Bumper Solutions while searching Yelp. I do not know what to expect but after contacting Ricky, I thought I would give him a try. The quote to fix my car would cost a lot more if I go to a collision repair shop. The quote Ricky gave me is truly amazing considering the distance he have to travel and time I am available. On the day he arrived, he worked right away and finished the job as he said he would on schedule. He left as soon as he was done and told me to protect the newly painted areas at least for a day. Days passed by and I decided to have the car washed as it was parked out by the street. After being washed, I got a big surprise to find that about 1/8 part of the car have overspray paint. I called Ricky right away and told him what I discovered. He immediately put me on a schedule where I am comfortable. On meeting Ricky the second time, he came very apologetic and promptly started working on fixing the oversprayed areas. He did not leave my car until both of us were completely satisfied. I am happy that it ended well. Now I know who to call when I need some minor body work repairs. read more

I requested for a few quotes through Yelp, and Ricky was one of the first responders. I was looking to get a small tear in the bumper fixed along with some scratches painted out. I was getting this job done for my mom, who had just recently bought a brand new Lexus ES350. She was convinced that a bumper replacement was necessary and was very hesitant when I told her about Bumper solutions. I wanted the job done in two days, and Ricky was conveniently available. He came all the way out to Torrance, where my mom's office was located. The job took a few hours, but was done quickly and with quality. My mom, who was very anxious about having this service done instead of replacing the bumper completely, was very happy with the outcome. She also mentioned that Ricky was very personable and made her feel at ease. As the person who scheduled the service for my mom, everything was made completely stress free. I was able to work out everything from scheduling, payments, and service details with Ricky via text and e-mail. He responded promptly and arrived when he said he would! Everything was just made easy in every way possible, and I'm extremely happy with the way it all worked out. I'll be recommending him to anyone that needs a quality bumper fix! read more

Bumper Solutions - I couldn't even tell where the tear used to be! - Body Shops Near Me

Rick did an amazing Job w my Denali. Im so glad i meet him. Thanks Yelp for the connection:) read more

Bumper Solutions - Rick came out to my Car wash "Artistic Car Wash" in Buena Park he Handled my Denali w same day service and did an Amazing Job. - Body Shops Near Me

This is a long overdue review for Ricky... So I totally got scammed by a couple of a-holes and it was probably my fault that I wasn't a better judge of character. Long story short, they messed up my Prius and I needed my car fixed stat. Ricky came to the rescue. He educated me on what he needed to do to repair the damage and gave me a reasonable quote. He did all the work at the front of my town home within a few hours, and my car looked new afterwards. I plan on asking him to fix my other car as well. He does amazing work! read more

The only place I will go to for body repairs.... Excellent work and even better customer service. Ricky is a stand up guy that takes pride in his work. read more

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I was amazed by Ricky's work. You couldn't tell at all that my bumper was scratched and had a small hole in it. I was left with a really messed up passenger side bumper after parking on the street. I had someone else fix the dent but he said I needed a paint job. I contacted Ricky and he replied promptly thru text msg. Ricky is mobile and came to my location the next day. Scratches, small hole and little bit of leftover dent were all removed and the bumper was painted. The final product came out to be really good (I didn't expect that good, but it was amazing hehe) I totally recommend him to others and I would definitely contact him if I have any paint problems in the future. read more

Bumper Solutions - Before/After-No scratches, no hole, no dent - Body Shops Near Me

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Ricky is a genius! Really, I referred to him as the "car healer" because his work is pristine. I had scrapes on both side of my front bumper along with a pretty substantial crack and was quoted nearly twice the amount Ricky did not including 3 day car rental as I was told they'd need it for 3 days to complete the job. Ricky slayed it in 1.5 hours and it's flawless. Years ago I worked in Insurance and dealt with auto claims so I know good work when I see it. Save yourself time, money and hassle and go straight to Bumper Solutions. Ricky is honest, fair, convenient because he comes to you and his work is impeccable. read more

Bumper Solutions - Right side scratch Left side crack now seamless. - Body Shops Near Me

OK so I was finally able to reach Ricky and he agreed to rework the rear panel for free. This time he resanded and clearcoated the panel. The results turned out much better. I have attached a reworked pic. read more

Bumper Solutions - reworked panel - Body Shops Near Me

Ricky did a fantastic job repairing my bumper after a recent fender-bender. Great price and a fantastic repair. Give him a call before you pay more at a body shop!! read more

Bumper Solutions - Before - Body Shops Near Me

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Steer clear of Ricky and Bumper Solutions! I used him recently to fix a dent in my front fender. I sent him photos of the damage and he gave me a quote of $450 to $500. I assumed that would be the price. He came to my house, did the work and then, only upon completion of the work, did he mention he was going to charge me $650 instead! If the price was different from what he quoted me, than he should have mentioned that before beginning the work. Upon completion of the work, he also said he would return the following week to buff out the area he had painted. When I texted him to let him know that I felt he had been deceptive in raising his price without letting me know prior to beginning work, he offered to refund me $200 (to bring the price back down to what he had originally quoted me). I said that I would like the refund because I felt that was the right thing to do and that I would also like him to come and complete the job as he had said he would. After multiple texts to him, without any response, I gave up and decided to write this review instead (which I informed him I was going to do if he did not refund the money nor come to finish the work). There are so many other competent people out there doing this type of work, that one does not need to deal with people like this that are deceptive and dishonest. You will see another review written shortly below from a gentleman who had the same experience as me! read more

Ricky is awesome! I needed a small fix on my bumper, Ricky communicated timely, and did excellent work. If you need something small on your car touched up Ricky is your guy. read more

Bumper Solutions - Ricky came to my house and did this excellent work. I definitely recommend him! - Body Shops Near Me

Very quick response. First suggested a couple solutions that didn't require him to come check out the car - free advice. Then that didn't work, he was able to book me quickly for the next day. Honest and quick response. read more

I reached out to Ricky and he responded right away. He gave me a very fair quote for getting out the dent and scratches to the drivers side door and bumper. I'm so happy with how it all turned out. I would highly recommend him! read more

First time using Bumper Solutions - Ricky responded within minutes of my initial text message. Worked on my car on a holiday weekend - arrived on time and finished promptly. Results are amazing. Hopefully, won't need his services again, but he will definitely be the only service I call in the future. Thanks, Ricky! read more

I scraped the front of my car while parking. I contacted Ricky for a quote and scheduled a time for him to fix my car. When he took a look at my car, he said that he might be able to remove the majority of the scrape marks just by using a solution, which would drastically lower the price of fixing my car. I really appreciated his honesty. Ricky managed to remove the majority of the marks on my car with the solution he brought. He then helped me paint over the remaining small scratch marks without charges. Ricky is professional, efficient and flexible. He was right on time for my appointment. He was also very responsive to my messages. Highly recommend! read more

Ricky did a great job with my car at a reasonable price. He came to my office and worked on the car while I worked. He fixed two massive curb scrapes on my front bumper, a big ol dent on the rear bumper, and even removed some minor scratches for the price of ON THA HOUSE. Love the quick and professional service. 10/10 would recommend again. read more

Ricky did a great job repairing a "tear" in my rear bumper, and even provided extra help with some additional imperfections for the exact, reasonable price that he quoted us. I would definitely call him again for any future repairs. read more

Ricky is a total professional! We are so grateful for his highly skilled work. He fixed a nasty dent on our car and it looks like nothing ever happened! I'm amazed! read more

Extremely professional results and was beyond flexible, saved me a lot of money! Highly recommended! Thanks

He fixed my bumper and came an hour within me messaging him. I'm really satisfied with his work and he ended up charging me less than what the original estimate was. read more

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First let me start off by saying what an amazing job Ricky did. He did the job so well its like it was never there. I was driving on the freeway when a truck kicked up a decent size of concrete rubble and hit the my side of the door. I pulled off the freeway and saw the damage my immediate was to call around n try to get this fixed so after 2 days of quotes I remember Son from Onsite said his brother did body work. So I gave him a call he quoted me about $120 less than what everyone else wanted. So I text him pics of the damage and set up an appointment. He arrives the time he said he was. So we talk for a bit and I let him get to work. So 2hrs and 20 min later he's done. I looked and my first thought was wow. I couldn't believe he made it look perfect. I put it out to the sun and checked it from different angles and I was pleased with Ricky's. I would highly recommend him to anyone. *He came to my house and did the work in my garage which is a plus. read more

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