Such a great burger spot - the menu is creative and different, and there's a burger for everyone's tastes. LOTS of Gluten Free, Dairy Free, and Vegan options, too. The Aucklander is a great choice and my favorite on the menu. The portion sizes are also great - these burgers aren't so big you'll leave with a stomach ache. I've found that a burger + sharing a side of fries with your date is the perfect portion. I've had the Aucklander while dining in and delivered - good both ways! The burgers can get a little soggy/cold when delivered, but stay delicious. One of the best things at Burger Bach is their variety of sauces - it's hard to choose! They are great to dip fries in or to add to burgers. I try to save any leftover sauce to use at home too... too good to throw away. My favorites are the Basil Pesto Aioli, Roasted Jalapeno Remoulade, and the Chipotle BBQ. Great outdoor seating and the inside is filled with cool NZ decor. There's always a bunch of dogs hanging out on the patio as well. This place is a GREAT Carytown spot! read more

I reserved a section for a friend's birthday party. Initially I was impressed with the restaurant's ability to accommodate my request of 15 guest, however there were a few things that led to me being somewhat disappointed in our overall experience. ***Regardless of my experience as a disclosure I do not endorse on short handing a waitress a tip based on bad service, however the 20% rule is all that I would have considered in this case. Pros: - Esthetically pleasing restaurant for the occasion - Private parking lot - Ability to make reservations - Good food - Ability to bring in outside deserts (cake or cupcakes) - Nice manager (Offered to pay my dry cleaning bill due to the server spilling sauce on me). Cons: - Service (1 server for a table of 15 guest...) - Rude server (Server spilled sauce all over my pants upon setting down my entree and didn't even notice and barely apologized), then at the end of the night said to our table and I quote "I'm sorry, I'm not kicking you all out but do you mind if I grab the receipts because I have to go pick up my kid." *granted we were there past closing about 10:10 PM (but she could have hinted this in a better way, rubbed the whole party the wrong way). Overall; I would recommend this restaurant but not the server hopefully the manager see's this comment and has a talk with her about "her service." read more

I just had my first meal at Burger Bach and it was phenomenal. Our waitress was super kind and accomodating and our meal brought our experience to the next level. My partner and I shared a large fry and we got the following sauces: Beer Cheese, Roasted Jalapeno Remoulade, Curry Sauce, Tzaztiki sauce, and Manuka Honey Dijon. All the sauces were delicious, my personal favorite was the Jalapano Remoulade whereas my partner loved the Manuka Honey Dijon. The fries were cooked PERFECTLY, similar to boardwalk fries and I could not stop snacking on them. The Kiwi chick was also delicious! A little heavy on the bbq sauce, but everything played out well! Overall, I would go back when I am craving good fries and a great time (: read more

Burger Bach - Large Fries with Sauce Sampler - Burgers Near Me - Richmond, Virginia

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I went for happy the other day (great specials!). They were out of oysters but so got The spicy shrimp as recommended by my server and fell in loveeee!! The Bach limeade was tasty and I'm addicted to their plethora of sauces so I got a small order of fries to go with a few sauces. I will definitely be back. read more

Burger Bach - Spicy shrimp and small fries with saucesssss - Burgers Near Me - Richmond, Virginia

Came here on a Friday night with my roommate. Had to wait for a few minutes because we wanted to be seated on the outdoor patio, which was really nice - there is a bocce ball court outside as well. Sat at the bar while waiting and ordered the blood orange cider, which was absolutely delicious. We were seated quickly, but it took a while for our server to come to us. Throughout the night, he was pretty inattentive. The reason we wanted to come to this restaurant was for the gluten free options, as my roommate has an intolerance for it. The menu is very clear as to what is and is not gluten free, along with other dietary options. This makes ordering very easy. I ordered mussels as an appetizer, with a bacon cheeseburger, and sides of mushrooms and fries. The mussels were good, but nothing incredible. The burger was delicious. Juicy and cooked perfectly. The fries were also delicious. Was a little underwhelmed by the additional sauces that they offered and ended up switching back to ketchup. The only part of the meal that I didn't love was the mushrooms. They were cooked fine, but were incredibly garlic-y. Was left with a garlic aftertaste after finishing all of my food. Overall was a good experience, but there are definitely things that could have been better. Will likely return, and definitely recommend if you have certain dietary restrictions. read more

The raw oysters on the half shell appetizer served to us smelled fetid and had obviously gone bad. While the server apologized and took it off our bill, the incident was glossed over. No explanation was offered and no manager came by. Eating raw seafood comes with inherent risks, but this incident raises serious doubts about food safety and a gap in management oversight/staff training at this location. We will certainly will no longer dine here, but if you decide to eat at this establishment beware. read more

The worst burger I had in my life. Would have given it no star if I could. We got chicken burger because the beef and lamb are no longer halal. Me and one of my kid got Asian Thai burger, my husband and got Kiwi Chick burger and the other kid got Mac & Cheese. The burger had no taste, extremely dry and smothered with peanut butter and a thick chunk of pineapple. Burger doesn't even comes with fries, they are extra. Mac and Cheese was cold and gummy. Extremely slow service. Not going to return anytime soon. read more

Burger Bach - Large Fries - Burgers Near Me - Richmond, Virginia

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Unfortunately since the short pump location closed, this is the next closest location to us. When we arrived, there was a booth at the front to the right that appeared to be full of staff belongings and there was no one at the front to greet customers. After the burgers arrived to the table we had to wait an additional 10 minutes or so for our son's food and for our fries. The Mac and cheese was a mess with very overcooked noodles suspended in a congealed cheese sauce. The egg on the hangover cure was over cooked. We ordered a beer with the initial drink order that didn't arrive until well after the food came out. It was obvious the server forgot to ring it in. All in all, the service was weird and not particularly friendly. The kitchen doesn't have their timing figured out. We were one of only three tables seated in an otherwise large restaurant space so this experience was particularly unacceptable. read more

Mmmmmm mmmmmm mmmmmm Burger Bach gets Five Finger licking good stars from me. Their grass fed burgers come from a farm in New Zealand and are topped with an array of tasty toppings. Each burger is served up with a side of mixed greens in a balsamic sauce. If you want fries you have to order them separately. The hand cut fries are delicious and come in a size small or large. The large is huge, you can definitely share it. The best part about ordering fries- the dipping sauces!!! Burger Bach has a ton of great dipping sauces to try like garlic aioli and tzatziki just to name a few. My favorite was the blueberry chipotle barbecue it's truly unique and unlike anything I've ever tasted before. Burger Bach is a must try if you are looking for a great Burger in RVA!! read more

Burger Bach - Hangover Burger with mixed greens and shareable large handful fries!! - Burgers Near Me - Richmond, Virginia

The bloom is off the rose for me. When Burger Bach first opened, I thought it was great. In the years since, including today's visit at the newest location in Carytown, it's really just okay for me. Got one of the lamb burgers and fries.It's just a burger and fries. Truly nothing special. I could most definitely make one better myself. Service was good. Industrial decor--wood and metal--a bit overdone and seen too many times. The patio will be enjoyable and bustling on nice days, I'm sure. The parking lot is weird. Not many spaces, and no door to enter/exit close to it if you're lucky enough to get a spot in the lot. read more

We stopped by Burger Bach on Feb 2nd around 9:00 pm and had the absolutely worst experience ever. We should have known something was up when there were only 2 tables sat in the entire restaurant when there was room for 50. We were greeted right away and that was the last time someone spoke to us. The 3 of us were sat in a booth and given menus. After browsing the menu, we sat and waited... After about 10 mins we noticed not 1, not 2, not 3 but at least 4 individuals around the bar area. One was eating behind the bar. One was just standing around. One was in the kitchen chatting with the others. And the 4th appeared to be doing some type of prep maybe? After 15 minutes of NO service, no acknowledgment, no anything we got up and left. Needless to say, I felt horrible as I had talked to my family into stopping in and grabbing dinner as I have had lunch there several times. However, it was abundantly clear the service at dinner by no means meet the service which you receive at lunch. read more

Voted the best burger in Richmond for the last I don't know how many years, yet finally I've made it to Burger Bach. I chose the carytown location as I was taking a Sunday stroller and joining the scenery and found myself in the mood for a burger. Burger Bach is a New Zealand themed burger joint so I decided to try a lamb burger. I had the Southland which comes with a honey mustard vinaigrette and a cilantro sauce they had me at cilantro... read more

If you want a good burger this is always a solid choice. They have a basic option or you can try one of their many interesting themed burger options. I love the New Plymouth. I also love that they offer an option of lettuce in place of the bun. Great for gluten free folks. A small fry is always enough for me to share with a friend, and the burgers come with a nice little side salad. In the summer take advantage of the patio and have a seat outside. Let's not forget to mention they off street parking for those who dress parallel parking on Cary Street. So many pluses. Give this spot a try and then you can walk off the calories while you shop in Carytown. read more

Burger Bach - New Plymouth burger - Burgers Near Me - Richmond, Virginia

O. My. Glory. From the crafted drinks (if you get a chance: VANILLA BEAN BOURBON SMASH ), to the crispy-outside--creamy-inside fries, inventive dipping sauces, & PHENOMENAL burgers (oh that East Coast.....Lord!), you will NOT be disappointed! So happy we found this gem while wandering. Total fluke. In from out of town for a funeral, & we happened upon this place. Marvin, our server, was amazeballs! He was attentive & had great suggestions. When I'm back in RVA, I'm back here. Period. read more

The most deliberately neglectful service I have ever experienced. Food was good, service was not. Michael, our server, never brought us napkins, silverware, water, even when asked multiple times. We asked at least 4-5 times for the drinks we ordered. I had to ask someone in the kitchen to finally have anything to eat with. When my friend asked for a menu Michael actually glared at him! Michael hid from us indoors around the corner and essentially refused to be available. We were so polite about the entire ordeal but Michael never apologized for his behavior. I have never been treated this way and cannot understand why a server would be so rude! My friend emailed Burger Bach about this upsetting experience and the email was never returned. Thus the six of us will never return to any Burger Bach location. read more

I had such high hopes for this place especially since it was my boyfriend's favorite burger spot...so much that we drove a good hour to Burger Bach in downtown Richmond. There are apparently only three locations in VA and another location in NC, so he was ecstatic when we were somewhat 'in the area'. We went to Burger Bach for dinner on a Saturday. Although it was peak dinner hours, we only had to wait 15 minutes for a seat. Not bad. Within 10 minutes, we were promptly seated inside by the window. There is both inside and outside seating on the patio. We started by ordering some drinks. I ordered a Sauvignon Blanc and he ordered a beer. Both were good. You can never go wrong with a NZ sauvignon blanc. We also ordered fries with basil peso aioli and manuka honey mustard sauce. The manuka honey mustard sauce was definitely my favorite! For our burgers, I ordered the West Coast with a gluten-free bun. He ordered the Queenstown. Both were delicious! I normally don't like lamb which is why I didn't order any of the burgers with that option, but after taking a bite of the Queenstown, I may consider getting that next time. It wasn't as 'gamey' as I assumed it would be. The burgers also came with a nice side salad. The biggest plus was how they labeled the gluten-free items and provided gluten-free options on their menu,. So you're wondering, why 3 stars instead of 5? The burgers were good, but not mind-blowing amazing. But here's where two stars were deducted...they completely forgot our order and never placed in the order. Our waiter bashfully came back to our table to let us know that the order was never placed, apologized, and rewrote down our orders. We waited for at least half an hour before our waiter noticed the order was never placed in their system. So after taking our order, we waited another 20-30 minutes before our food came. Thankfully, we weren't starving since we were munching on the fries. During our meal AND after our meal, both the manager and the waiter unashamedly pushed their new apple cobbler dessert. We declined. Shortly after, the waiter dropped by and just handed us our bill...bam bam thank you mam. I totally get that we're all human and mistakes are made, but at the very least, they could have comped part of the meal or maybe given us the dessert as a "sorry-for-making-you-wait-a-decade-for-your-food". I feel like those are the very basics of customer service in the food industry. Perhaps I'm wrong, but maybe I just had much higher expectations, which I woefully regret. That said, I most likely won't be returning to Burger Bach. Yes, the burgers were good, but not worth the sub-par service and wait. read more

Burger Bach - Burger menu - Burgers Near Me - Richmond, Virginia

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We went late on a Sunday afternoon. I had one of the lamb burgers and my mom had the burger with pimento cheese. We both had a cider that had pomegranate juice. We also ordered the Oysters Rockefeller and and order of fries. We loved the aioli sauce and all of the food was terrific- really the best burgers ever! The server was really helpful and attentive. Definitely going back the next time I'm really wanting a burger. read more

Menu items are very good variety and happy hour beer prices are the best in Midlothian. Staff is friendly and attentive, good management.

A family member recommended this spot, and we figured we'd give it a try. Even though it looks like your regular burger joint, the food was awesome! We tried the fries, and they were delicious, especially with the four sauces. The burgers also were delicious, And we're good sized, where we left feeling full. The service was prompt and friendly, and the waiter even made a point to run after some other customers after they left their AirPods behind. Definitely worth a visit! read more

I randomly stopped in here after visiting my girlfriend getting ink done down the street. I definitely had a hidden compass guiding my nose like Toucan Sam to the beefy dream that I found! I sat out on the patio area which, by walking in from the East side, I didn't realize was so gigantic! They even have a bocce pit for checking your skills and getting one arm swollen. I had a Pecan brew that was like liquid desert first. The lineup they had on draft was nice. A wide variety of things to wet your whistle. Then I decided to go with the East Coast Burger. It had this Blueberry Chipotle on it that gave me the feeling of eating a pie made by an elder lady that's been hiding the secret recipe for years. Like a meaty pie stuffed in a bun. The burger was juicy and just right. I enjoyed a side of Kale, on the side. Garlic, salty, warm and tasty! Nice work on a simple spot and a good variety of healthy stuff for being a burger joint. Thank you for not putting a side of the typical fries with every meal and making humans eat their vegetables. read more

Burger Bach - The East Coast Burger. So juicy and melts right into your face! - Burgers Near Me - Richmond, Virginia

I enjoyed the bacon cheeseburger I got from BB. It was cooked well and the cheddar cheese was tasty. They make amazing French fries which I very much enjoyed. A small fry is huge and I'd say it is big enough for two people to share. I got the limeade cocktail with rum and that was ok. I was expecting more. They have a small parking lot which is really nice to have in the Carytown area. Note: You can't get seafood for lunch. read more

Loved the Queenstown burger and the fries with blue cheese, bacon, and garlic aioli. So satisfying!

A very cute place! The sweet potato fries are really good. It was pretty crowded when I went. The milkshakes look amazing. I can't wait to go back to try one!! read more

Burger Bach - The Basic - Burgers Near Me - Richmond, Virginia

Save your money and go to Beauvine. The food, service, and drinks are so much better than here. I came on a Wednesday. It was slow and they were over staffed. It took 30 minutes to just get the attention of a server. The fries came out before the burger?! And they were cold. The burger was tiny and cold as well. The servers were not aware of who was serving what table. It was a horrible experience and I will never be coming back. read more

This place had great burgers and fries. The burgers were flavorful and savory. The fries were well made and came with great dipping sauces. However, I was a little disappointed when I substituted the beef patty for the veggie patty and got upcharged without being informed. I don't mind that substitutions cost extra but I wish I had known that when I ordered rather than being surprised when the check came. Also, my friend found a hair in her burger which was disturbing. However, it didn't bother either of us too much because we understand that accidents happen. They did offer to replace the burger but didn't offer to refund. Overall, the food was great, however the service could have been better. read more

Burger Bach - Burgers Near Me - Richmond, Virginia

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This place is back in my good graces. I visited recently and really enjoyed the burger. It was cooked to order and tasted great. And I really like how they give you a pairing option with a small salad (so you can reduce the carb count a bit), but their fries are quite good as well. read more

This is an awesome burger place offering unique burger options and great beer! The atmosphere is laid back and there is plenty of seating including an outdoor patio. For my drink I ordered their craft IPA that was on tap. It was delicious and very refreshing. For a starter we order their fries with garlic aioli. The fries were super crispy and the sauce was to die for! I would put the sauce on anything. When it came to their burgers I knew I had to try the queenstown. The burger was made out of lamb and was topped with caramelized onions, gruyère cheese, sautéed wild mushrooms, and tarragon sauce. The lamb was so moist and the toppings added so much delicious flavor to the meat. Everything here looked super good so I would recommend it to any burger lover! read more

We were there Sunday, arrive around 6:30pm, place was super empty yet they took us outside to the patio which was dirty and we couldn't even walk for how disorganized the chairs and tables were outside. Our drinks took so long to come to the table. Once drinks arrive we place our order, we waited and waited. finally our fries came out after about 30 minutes, but our food never came out. It was 8:30 and we were still waiting on our food to come out! I explain to the server that we were going to leave because food was taking too long and other tables that got there after us got their food first. He said ok and gave me my check, manager came over and neither one of them could said sorry for what happen... a really frustrating experience. read more

My favorite place to grab a burger in Richmond, and there's a lot of burger places in Richmond. My Order: Aucklander - If you enjoy the beautiful combination that is avocado and bacon. Get. This. Burger. Ordered my patty pink and it came out as juicy perfection. Comes with a light side salad and you may be wondering, "Why in the world would I want a salad with my burger?" But the salad was actually a pleasant contrast to the heavier flavors of the burger. I left here feeling very much satisfied but not weighed down like other burger joints. Fries - Crispy on the outside, fluffy on the inside. What more can you ask for? They give you the option of some in-house-made sauces to go with your fries and holy freaking moly that Honey Mustard. Maybe it's the manuka honey, but that stuff is delicious. I also enjoyed the Garlic Aioli but definitely get the Honey Mustard. read more

I did not dine in....it was a to go order! I went out on a whim.....the burger was DIFFERENT. I didn't realize when my sister stated it wasn't like any other burger place. So the ketchup is very different! Wasn't in my flavor of likes. I asked for fries and didnt realize there were no fries at this place. Also, ask for BBQ sauce, it was good shockingly. So I spead the BBQ sauce and the burger was good. I will say it taste very different in a good way! read more

We were handed a menu that stated 50% of all seafood and upon the bill they said it was actually 20% off. It was a confusing scenario where the manager made me feel like we did something wrong? Tip: Confirm the happy hour specials (even if you read it on the menu) before you order! The seafood was okay. read more

Burger Bach - Burgers Near Me - Richmond, Virginia

You would expect that a not so busy evening would have better service. I have been here on busy nights and the service was great. But today, it was a struggle. Our party arrived at 4pm. The appetizer did arrive until 4:45. We waited, and waited, and waited to place our meal order. Around 5:20 that happened. Our food was a site for sore eyes. The salad looked wimpy and sad. My burger was supposed to be medium well. My coworkers burger was supposed to be medium. I guess they thought he was Old Dirty Bastard, because old baby he got it raw. Not to mention we had to fight flies. And spiders. And water drips. We also order a large fry with garlic aioli. We got a small with tzatziki. At least my strawberry mule was good. read more

Burger Bach - Burgers Near Me - Richmond, Virginia

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Went for happy hour, it wasn't busy, but they couldn't keep it together. The to-go situation was out of control, the manager was trying, patrons were getting irate, there was a back up of people picking up... and it took 20 minutes to get 1 cocktail at the bar, and we were the only ones at the bar! Food was so-so... read more

We've been to and liked Burger Bach in Charlottesville so decided to try this one. They were very clearly understaffed (or poorly staffed) and weren't able to keep up even though it wasn't nearly full. There's no kids menu, and it took 90 min from the time we ordered for our meals to come out. This is not a family-friendly experience. read more

Gross- the burger was completely drowned in ketchup and the bun had at really weird texture. Super bummed.

A group of 8 people attempted to be seated at 9pm on 1/14/23, a Saturday night. We were seated as two 4-tops separated by a two-top table in between us, because the waitstaff claimed they couldn't seat a large party after 9, as "it's a kitchen thing". What? This smacks of lazy management, if that is truly the case. Denying 8 paying customers seating for a large group, when the restaurant is 3/4 empty well before closing time, suggests a business that does not want to last for very much longer. read more

Very good burgers. Excellent variety of types and toppings. Highly recommend. The variety of sauces for the fries is excellent. Only thing is I would prefer the fries less wilted. Taste was good but they could have been more fresh. read more

This place really treats their ingredients with respect and it shows. Their menu is pretty simple with seafood, burgers, and salads as their main offerings. The New Zealand grass fed beef was everything a burger should be---crazy juicy and flavorful. It will make you never want to eat corn fed beef products ever again! I recommend trying the West Coast Burger--- the BBQ sauce had some zing without being too overpowering and you can never go wrong with bacon. Other choices with plenty of nom nom factor include the New Plymouth [the brie goes great with the burger] and the Aucklander [has avocado] I didn't really care for the greens that came with the burger and wish that they offered something with more crunch. The burgers are pricey at around $10 but you really do get what you pay for in terms of quality. However, it sucks that you have to pay extra for french fries (I think it was an extra $5). The fries come with sauces that you get to pick out-- I recommend the jalapeno remoulade! I do want to come back to try their seafood options because they sounded good---they have an assortment of sauteed mussels and shrimp as well as cooked oysters. Food: 4 Value: 3.5 Service: 4 Overall: 4 read more

Burger Bach - South lamb burger with brie. - Burgers Near Me - Richmond, Virginia

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Best. Burgers. Ever. First time here after hearing about it's amazingness, and definitely worth it! I got my moneys worth. Not huge but not small portions. Just perfect. & I didn't feel guilty after eating my burger! I ordered the west coast, phenomenal. read more

Burger Bach - West Coast burger & fries - Burgers Near Me - Richmond, Virginia

Maybe they are going through a tough time and not ready for re-opening? Or maybe I had my expectations set too high after 3 months without being at a restaurant? We had a couple beers before getting our burgers. It was self seating and the food wait was 30-45 min (which we were warned of). But after seeing our waitress approach our table with our burgers (the Auckland and the hangover cure), mouths watering, we were disappointed to taste our cold/lukewarm burgers. The taste was there, and I have no doubt it would be 100% better BC (before Covid), but nevertheless my hopes were set too high. I still enjoyed my $14 burger, but the fries and signature sauces made up for everything. read more