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    Burger King

    1.5 (112 reviews)
    InexpensiveFast Food, Burgers
    Open 7:00 am - 11:00 pm
    Updated over 3 months ago

    Order Burger King Takeout or Delivery

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    Business Info

    BURGER KING ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Dogs allowed
    Good for groups

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    Recommended Reviews - Burger King

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    Reviews With Photos

    Food is ok not it is actually clean, the ambient is quiet but the customer service is horrible. There is is a short lady in the front that is always in bad mood. She is very rude and she is disgusting. She was cleaning the floor using the mop and then she came to serve food right away not hanging her gloves neither washing her hands. So I left right away. She needs to be trained on service and hygiene

    The "restaurant"

    What a Joke of restaurant, well if you can call this a restaurant. So i went to the drive thru to get something to eat, i redeemed 3 coupons and none of them were working, when i got to the window, the cashier, who i dont know her name because she was not wearing a nametag, the only thing that came out of her mouth was "i cant give you that because its not in our system " after speaking to her for like 6 minutes, i told her that i wanted to talk to the manager, and believe me, a unemployed person its more helpful than the manager here... i gave her 2 more coupons codes and she told me the same thing " i cant give you anything because my system its not working" I DO NOT RECOMMEND THIS BURGER KING LOCATION AND I WILL NEVER GO BACK TO THIS LOCATION. General manager, owner of this "restaurant " make sure you are training your employees correctly to avoid this kind of situation. Anyways, i left the building with windows hungry and very disappointed. Would give 0 stars if i could.

    Turkey
    Yvette F.

    Customer service sucks! Two people on drive thru! No proper greeting shame! I get the the box give my online name. It goes blank!!! I wait a minute! Nothing! I said hello did you hear me! A long pause!!! Yes just a min. Why didn't you say that a few min ago! I do t understand why I'm waiting! I'm the only person in the drive thru line! She finally comes back! I said May I have lemonade no ice instead of coke? Drive to the second window!!! No, young lady acknowledge you heard me! Rude behind! Get to the window won't give me receipt! No greeting! Rude! Just shoves drink at me! He shoves food at me! One star because good was very warm! Delicious! I see why they refuse to give receipt that should be taped to bag! Because they didn't want me to call in! June 16, 2024 12:44pm! Please work on their customer service thank you! Cooks excellent job!

    Falana H.

    The whole Hispanic staff is rude. They roll their eyes and talk about you in Spanish. The kiosk offers sprite zero and low carb but they don't offer it here and look at your crazy when you order it. The place looks. Ute with hats all over but the staff ain't happy. Maybe they are jaded or have PTSD but they need counseling/therapy and someone from corporate to come in as a regular customer.

    Receipt
    Jen G.

    Drive through cust service - zero. Really rude After i paid, i was asked to pull into the dark lot to wait for my order. There were no cars behind me and being it was nite, i declined. Another very snotty employee came over and told me to move my car because she needed to reduce her 'order time'. She was so rude, loud and condescending, i declined again. She then started yelling at me in spanish. Another car pulled in behind me and the extra rude one yelled at me to move. This time i obliged. When they finally brought me my food, the burger had onions and was ice cold. Onion rings - cold and hard. Plus they forgot the zesty sauce so i had to wait another few mins and third employee who looked like a manager that just woke up (literally) hair everywhere, undershirt hanging out and just plain filthy, yup she delivered my zesty sauce and stumbled away. Never returning and so disappointed that this situation occurred.

    Okay? This hole is for the crappy $1 tacos. Hahaaaa!
    David N.

    I fondly remember my son who was in kindergarten at the time, announced he was going to make tacos for dinner. There was a cooking class at his school and with a shopping list, we got all the ingredients. The tacos consisted of corn tortillas, sliced American cheese, and canned chili no-beans. Dinner was delicious! The BK tacos were boring. For a $1 each, you don't even get the slice of cheese. Barely any lettuce. The mystery meat is just a mystery. Even the service was boring. I'm going to send them my kindergarten recipe.

    $15 for a whopper meal?
    Scott G.

    Ordered Whopper meal with medium fries and drink. $15.04. When I got to the window and she told me the total, after running my card, I told her I am not paying that, please give me a refund. Giant Burger around the corner. $8.89 for 1/3lb cheese burger combo. Fresh beef and cooked to order. Not microwaved with cold cheese.

    Front of the restaurant

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    1 month ago

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    9 months ago

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    1 month ago

    Lazy workers are no help here wouldn't suggest this location they want you to use the kiosk that doesn't have all deals or items

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    1 month ago

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    26 days ago

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    5 months ago

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    2 years ago

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    1 year ago

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    8 months ago

    every time I visit this location the service is horribl. crazy thing it's always a manage I'm assuming because of the grey shirt. smh

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    3 years ago

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    7 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    2 years ago

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    3 years ago

    This is third time, they forgot to put ketchup & napkins into my order even after my demand for ketchup to the window.

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    2 years ago

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    1 year ago

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    4 years ago

    Close to the work office quick service and easy in and out. The best part the food is delicious and hot.

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    6 years ago

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    3 years ago

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    2 years ago

    They underestimate the number of Black people that speak Spanish!!! Please watch your mouths when you have customers in your lobby 3/21/24

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    2 years ago

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    12 years ago

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    8 years ago

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    8 years ago

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    Page 1 of 3

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    The best place ever to get fried chicken I love it so much that everything is just so good from the…read moretenders the Texas toast plus the cane sauce that's even 10 times better especially their fries. Oh my God it's just so good best service

    HUGE Disappointment…read more.. We drove from Brentwood to Oakland to go to Raising Cane. We definitely expected a long wait in the line to place our order but we certainly didn't expect to have to wait 25 minutes when they told me to pull over to the side and that they would bring my order out to me. Meanwhile several cars are going by getting their orders and leaving..I had to go knock on the glass door for somebody to come to me and ask where is my order and the person who answered the door said let me go get a manager for you, but before that happened the manager spoke on an intercom that I can hear outside in a very very rude tone and said "we're waiting on your extra crispy chicken" but it was the way she said it over the intercom instead of coming to the door to talk to me. Not only that, but when we got the food it wasn't even crispy it was like KFC original recipe texture and it was cold!!! I asked for my bread to be grilled on both sides It wasn't... so either they got mad that I was knocking on the door and gave me some crappy food or this is just how the service is here on a regular. The customer service there was absolutely horrible and it wasn't worth that long drive because our food was not that great. It is as cold AND My order was incorrect. I would highly recommend you think twice before you drive out here. And for the record this is Saturday it was at 1:00 and it was the manager on duty that got on the intercom to speak to me rudely.

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    3.9(535 reviews)
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    Great! In n out at this location bounced back as the last visit was the saddest in n out burger I…read morehad ever seen. We got two double doubles animal style burgers along with animal style fries. I came in during peak dinner with the drive thru line going all around the parking lot. The wait to order was only a minute and after 13 minutes, my order was ready. The huge staff were all diligently making the food and busting out several burgers fries and shakes within a few minutes. The food was sublime and delicious as usual :) We were too hungry so the photos are b-roll quality. Oop

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