The outdoor patio is a nice touch. They also have a decent draft beer selection so I am giving them 2 stars vs 1. What I wasn't a fan of was the service starting with the gal who seated us to the lack of personality our server had. The food was also ok...nothing special. As someone visiting a friend in town, i left unimpressed...my friend who is a local said that she would only go for convenience as its located close to her home. They need to train their staff to provide better service. read more

So if you don't mind a pricey burger, this place has excellent food. My boyfriend and I have been on a bit of a burger kick and tried a few places. I was disappointed the last few times, but finally decided to splurge and try Burger Theory. Now, we like to joke about the name, but these burgers are not theoretical, they do exist! They were delicious, tasty beef and bacon, yummy seasoned fries, and good lemonade. One thing though, you basically have to drive around the hotel to get there. The median islands make it hard to turn in depending on which way you're coming from. Service was also good, but they were not busy at all. We will probably go back when we're really in the mood for burgers and don't mind paying extra. read more

We really enjoyed this place! Had a great burger and very nice servers. After a long day of traveling this really hit the spot!

We came here for lunch today because my dad had driven by it and wanted to scope it out. It was $30 for two burgers, onion rings, and one soda - and there are dozens of other places I would've rather spent that money. It feels like a Red Robin meets a Buffalo Wild Wings with Denny's style service. We got there just after they opened; it's a tuesday in the middle of summer. There were only a few tables making them clearly over-staffed (a bartender, 4 servers, a manager, and a guy that just stood around) but no one was seating the tables. We were halted at the door while the party ahead of us looked to choose their own seat. The sign said "wait to be seated" though the previous group hadn't, so I asked if it was "seat your self." the bartender told me one server had gotten a table and the next server up would take us... Hire a host. I went to the restroom after being seated and the toilets wouldn't flush; none of them. I told the manager when I came out and she looked at me and said, "Oh, they turned the water off!" That's pecuilar, gross, and I'm pretty sure illegal during business hours. She made no apology and lacked any sort of authoritative presence. She was also walking around, drinking a cup of water - which isn't a good look. Our server was awkward - nice but not helpful, kind of timid. I felt like everyone there was experiencing their first day in the hospitality industry; it was sort of painful. They didn't really know the menu or how to act with customers. I ordered a burger, but then heard another server talking about the special Sonoran burger and ran over to change my order. I joked with him about not telling me about the special - he told me he didn't even know they were doing that... The burger that came out was pretty lame for $9. It had way too much limp iceberg lettuce under the patty, and the jalapenos and sriracha mayo were just thrown in the center. This is not a $9 burger, it made me feel like it was someone on the line's first day too. The food tasted decent. I had a turkey patty, my dad had all beef and said it was good quality. We enjoyed the onion rings, also. They were nothing special, but were cooked well. We both said we'd never come back for it / could've made the burgers at home - but it filled our need to eat. It's clear they put a lot of money into the building; hopefully they can work out the kinks.. Pros: Turkey patty, veggie patty, chicken patty option in addition to beef burgers Large beer list Lots of tvs (if you're into that) Clean feeling (except for the toilet flushing incident.) Nice patio (when it's not melting outside) Cons: High price for what you get Unprofessional / awkward staff Sloppily put together burgers for $9-$15 per burger Water was turned off during business hours making toilets unflushable Weird Vibe read more

Burger Theory - Sonoran Burger... Lots of limp iceberg lettuce, a turkey party, poorly melted cheese + a dollop of sriracha mayo + jalapeños. Lame. - Burgers Near Me - Phoenix, Arizona

We stay at the Holiday Inn , We decided to eat next store here so I can avoid driving and save time . Well Shiiiiiiiiiiit!!! I should of took my Arse out a drove bc I waited for 20 min to be greeted . No waiter, no waiters, no binary, non-binary transgender or Alien came to my table to offer a drink let alone take my order . I walked the F! Out and drove 10 min to the Aftermath and experienced " VIP " service treatment . Burger theory is run by a bunch of amateurs . I don't understand it . I seen people eating there and happy . I guess I felt I would be one of them but wasn't . Holiday Inn going backwards in the restaurant business based on other similar reviews on here . What shame ! Such a basic service but none given . read more

Great beer selection and delicious food. I highly recommend the Farm Fresh burger, the portobello mushroom and caramelized onions were amazing! We also had the Big Dog which was great. Unfortunately, the burgers don't come with fries. But fries are reasonably priced (only $3 with a burger) and are very tasty. Definitely stop in for happy hour! Beers are cheap and appetizers are $2 off. Our waiter, Ben, was attentive, hilarious, and very personable. He kept us (and our "neighbors" at the next table over) laughing. He also did a great job of providing useful, but not pushy recommendations. read more

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The food is not the best. A little on the bland side. Huge portions...The happy hour drinks are priced very well though. Our waitress Anisa was super sweet and attentive! We'd come back solely for her customer service savvy! read more

My husband and I were famished by the time we arrived here so we didn't snap any photos sadly! I ordered the Buffalo chicken wrap with fries and it was great! We sat immediately and our food came out very quickly. I ordered a sour beer and it was delicious and light, not too sour. We sat on the patio and just enjoyed the nice weather. Highly recommend! read more

We tried this place out since it was so close to our home and we love burgers! The environment was clean and stylish, making a good atmosphere for dinner date. We chose the patio which although just overlooks a busy intersection with pan handlers, did display a beautiful sunset that night. The menu looked good, we thought the beer selection was good, especially having 12 draft beers. Service was very fast and friendly. I ordered the Uptown burger with mushrooms instead of a big portobello. They did forget the mushrooms altogether but I was actually starving and didn't care, didn't want to wait for mushrooms. We also ordered fries, they come in a cute little bucket. Everything was average tasting, I prefer toasted buns on a burger. But all in all the convenience of the location will probably bring us back, we did hear there were good happy hour prices and would like to try the nachos read more

Burger Theory - The Uptown and side of fries - Burgers Near Me - Phoenix, Arizona

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Great new place, burgers are just phenomenal! Definitely coming back, good happy hour Too! Staff is great...can't wait to be back with friends Oh and the Nachos are the best I've had. read more

Burger Theory - Best Happy hour!!! And burgers - Burgers Near Me - Phoenix, Arizona

(Reminder - 3 stars means "A-OK" - not bad!) Fries and onion rings are great. Burger was good - the one with the shortrib was nice and juicy. Meat was a littler firmer than I prefer (possibly over mixed and packed/formed too tight). Pleased to find out they make quite a few things in-house (signature sauces, etc.) and even have a special sporting even (NFL) LTO menu. Even many of the ingredients are higher quality than expected (fresh Wildflower bakery rolls, etc). Noting, I did have different expectations once I found out they were connected to a hotel, but have no complaints other than there were not many servers on staff. TIP - when you notice that as you walk into a restaurant (especially at an off-time, always sit at the bar! we've learned this over time). All-in-all a good gig especially if you're a hotel guest - very convenient. Do we need to go back? No. With our mecca of food in the PHX area we're still in search of the best burger out there and fellow yelp reviewers are lacking in giving places like Shake Shack, PV Burger Company and Hopp Doddy 5 stars - what!? JUST NO! read more

I visited restaurant on a Wednesday atmosphere was really relaxed. Restaurant has a really nice bar and updated interior. Wide selection of food in menu and all very tasty. Customer service was friendly and enjoyable. read more

I thought I would end up in purgatory, wow I was wrong! I made it to heaven! Thank God! Cleavon was amazing as a server! Made a promise the burger would be amazing, kept the promise. I would ask for him to be your server for sure. I meant to share the photo I took of the burgers, oh well next time. Let me tell you... we will be back soon. Pics of the burgers will be included next time as well! Thank mgmt and staff read more

Burger Theory - Salads. Simple but amazing - Burgers Near Me - Phoenix, Arizona

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Was on the burger search today and came across this gem! Beers were served up super cold in frosty glass And the burgers were super messy and super delicious! Our server was awesome - Addela, I think. Will go gain and take friends! read more

Average burger joint. Location could be better. More of a bar really. You would think for a place called burger theory there would be more options of burgers or toppings. I think Carla jr. Has more options but then again they did have a burger with a hot dog and chips so that's pretty hard to top. I had the philly and it was good don't get me wrong it just needed a little something more to get it out of the ordinary. Maybe more toppings, maybe a bun that didn't come right out of a grocery store. Also we were never given napkins and had to ask for them but that's something small and the waiter was actually really nice. Three stars is by no means a poor review it's just really average. read more

Burger Theory - The Philly - Burgers Near Me - Phoenix, Arizona

I have no idea how this place has such great ratings. We went on a Thursday evening when it wasn't that busy. It took 15 minutes to get our drink orders and I couldn't even guess how long it took to actually get our food. The food was meh at best. Definitely nothing to write home about. The service was absolutely horrible. The only highlight was the friendliness of the guy who greeted us at the door and said "thank you" as we left. read more

This place definitely deserves more than 3.5 stars. The food was delicious and the service was better than most burger places. I'll be back. read more

Like this place. Close to home. Food was awesome. Service was great. Place was romantic. read more

Burger Theory - Burgers Near Me - Phoenix, Arizona

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Like a lot of people, I had heard a lot about this place and noticed the 3.5 star rating so I figured it would be worth trying out. My fiancé and I parked and as we walked up to the front door we noticed a sign that notified us that their front door was out of order... Okay, no big deal. We were directed by the note to use the patio door so we walked onto the patio and when we went to open the door it was locked. Now, the restaurant opens at 11:00am and we arrived around 2:15pm so I was surprised that the door was locked even though I saw staff inside. My fiancé and myself just decided that it was fine and that we would go somewhere else but as we were walking away a lady opened the door and frantically announced that they were in fact open. So we walk inside and we're told we can sit wherever we would like so we chose one of the booths next to the bar and wait patiently to be greeted by our waitress. Over five minutes go by and no one has come to bring a menu or ask us what we would like to drink or anything. The entire restaurant was empty at this time so we thought it strange that we hadn't been helped yet but continued to wait patiently. A couple minutes after a family of three come in through the hotel entrance to the restaurant and are greeted and get menus and their drink orders taken right away. No fault of their own by the way, but I thought it was interesting that while we had been there now for almost 12 minutes now and not been waited on but this family had been seated and taken care of in less than 3 minutes. So when the lady who let us inside and who was helping the family that just walked in realized that my fiancé and myself hadn't been helped yet, she did apologize for the other waitress not helping us sooner and asked m us what we would like to order. I was trying to be kind so I just gently replied with, "we're not really sure what we would like yet, we haven't received a menu." The waitress kinda looked embarrassed and quickly got us menus and then asked us for our drink order before letting us review the menu. After this the service was good but it was slow and the family the came in after us received their food before us. The food itself was good but not worth the combined total of $51... My fiancé and I agreed that we wouldn't be back. read more

Restaurant is attached to the Holiday Inn our first Impression was they are overwhelmed. Service on a Thursday night was slow and the waiter dropped a container of ranch dressing in my sons lap. It happens but he didn't even apologize and we had to ask him for more napkins. The food was ok, the kids Mac and cheese was obviously the blue box, and the appetizer chicken tenders were tasteless and oily. The salads were just fine. We had a better experience when we went for breakfast buffet food was normal hotel breakfast buffet but they kept it fresh and hot and the pastry's were yummy read more

The service was undeniably bad Came into town and we were starving. We walked into this place, while it was fairly empty, not too busy. We ordered the fish tacos and asked for a side of fries as an app, because we figured it'll be quick and again I was really hungry. It took 45min for our fish tacos to come out, not to mention the 20min it took to receive a menu and be greeted. We asked for the fries multiple times, never arrived, all the while I saw another table get fries. I honestly don't understand what the deal was. We ate away at our'explore the city' time, so after hour and half of no fries-we left. Not even an apology. read more

First time trying this place and I've definitely had better. The service was even worse.

I give Burger Theory 6 out of 5 stars, and I'm a hard b@$&@$& to please. I made a Yelp account for the first time to give these guys the review they deserve. This place is the best experience I've ever had in the valley. The host/waiter delivered top notch service with a good attitude and a smile, he more then met my difficult standard. The food was excellent and arrived swiftly. The atmosphere was excellent, and the seating choices set a standard of their own, the booths were comfortable and clean, and each one had its own outlet. The bathroom also gets 5 stars from me, and that is very rare. It was immaculate and even had Kleenex in stock for the customers. If you made it this far in my long winded rant, I highly recommend Burger Theory, especially for picky and hard to please people like myself. read more

The space is gorgeous, the hamburgers were tremendously good. I think the only thing I think they should add are some different bun options, I would have loved to get a pretzel bun! I ordered the special, a spicy siracha burger and a beer on tap, a;; were tasty and loved the presentation. My son ordered the kids burger and it was the same size as mine so it was perfect! The service was friendly and attentive! They have daily drink and dinner specials and a happy hour - will return! read more

Burger Theory - A good Sunday happy hour with burgers! - Burgers Near Me - Phoenix, Arizona

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Uncomfortably quiet, sterile, depressing. Mediocre, overpriced burger. Took 20 min to get our drinks. There were only 5 other tables at the time. Definitely would not go back. read more

My office has ordered from here 3 times and every time they have been out of half the items people order. Super frustrating! I ordered a flatbread since I'm not usually a big burger person, only to be notified they were out of pizza. Instead, the chef send a lettuce wrap burger. Not really my the first logical substitute in my mind but okay. Our order is also usually delayed, though I'm sure most of this time comes from the fact that we have to re submit second orders for half our team each time. I can't speak to how well the burger is, since it was smothered in pickles which I personally can't stand. I will fault our office manager for that one, fine, but seriously, someone needs to get your ordering figured out so people can just order what they want and not worry about whether or not it is available. To date I haven't been able to try a SINGLE item I've actually wanted to try from this menu, which is disappointing. read more

Burgers were very tasty! Onion rings were delicious! Great craft beer selection on draft. Lots of TVs to catch your favorite team! Large glass garage doors open up to the outdoor patio. We came late on a Sunday, and atmosphere was lacking any kind of energy. Definitely had the standard hotel bar vibe and was too quiet for a sports bar. This place has potential to be a fun joint with the right crowd. I would definitely return next time we are in Phoenix. read more

We stopped by just to grab a quick bite and were blown away by how great it is! Food was delicious and the service is great, and the atmosphere was just right to turn our casual stop into a real date night. We ended up holding hands and laughing by the end of our meal. The local brew list is big, and the food is cooked to order. I'm in a mixed marriage = I have mine medium rare and he prefers well done. Both came out juicy and his even tasted good after his requested cremation! Nice portion sizes, great sides and I really appreciate the server listening to what he wanted. We've hit gold every time we go! Made it a point to commend our server to the nicest manager and she also listened and really heard us. I recommend Burger Theory highly for a great meal and how they made everything else even better! read more

This was the first time and WOW! DELICIOUS. My husband and I did the build your own burger, we had turkey burgers with all the fixins. He had fries, I had salad. Lemonades were big tall glasses and refreshing. We also ordered some wings as an appetizer - yum! At the end we had the carrot cake in the jar, their signature little dessert, gosh sooooo good. Please eat here you won't be disappointed. This was around $60 for both me and my husband for this meal. read more

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I drove by one day with my wife and stopped by for a quick lunch. The service was great and I loved the outside patio. Let's move on to the food, I had a build your own burger and it was a standard burger with standard toppings. I asked for the burger to have "No-Pink" and when it came out it was still Pink in the middle. No big deal I guess, I pushed through it. The onion rings were really good, I think that was the only part of the meal that I enjoyed. I will give them another try and I hope I can change my review. read more

Burger Theory - Burgers Near Me - Phoenix, Arizona

We love Burger Theory! They always have great beer on tap, their burgers are DELICIOUS and affordable and the service is always solid. Plus they're always super accommodating to our little one. Great low-key spot to grab some good beers and delicious burgers. Thanks, Burger Theory! read more

The hamburger was ok. Nothing special. The bun was so moist from sauce it fell apart after my second bite. My sons kids menu was a frozen pizza. Did not look good guess why he didn't eat it. Service was as ok nothing special either. The beer selection is decent for craft beer. I probably wouldn't go again since I don't live in area and would not venture just to go. read more

Burger Theory - Burgers Near Me - Phoenix, Arizona

I & my lunch crue from work have hit this joint a couple times recently. The burgers were quite good both times. The entire table allows they're pretty good, which is high praise for this gang. I only have tried their Classic but find it an excellent burger. read more

Excellent service with the kindest smile from Rachel. The food was, fresh tasting , great price, my omelette was amazing and it came with every thing I love in an omelette, bacon, spinach, cheese, mushrooms etc. no extra charge. Wonderful place to enjoy breakfast and Shirley was also very sweet and very kind and read more

My first time visiting Phoenix we were only there for two days and I was craving a big burger on Friday night this place is right next-door to our hotel at the holiday inn. It was a cute little place big bar nice patio an awesome burgers! I got a cheeseburger with bacon and a fried egg inside and oh my God I loved it it was so big and I ordered the onion rings on the side. great service and good food I definitely recommend you visit this place. read more

Burger Theory - Cheeseburger with bacon and a fried egg! - Burgers Near Me - Phoenix, Arizona

Great Sirachi Sirloin Salad. Wonderful wine at happy hour. But best part of the meal was our server Raquel! Outstanding! Super friendly, efficient and helpful! Thank you Raquel! (Manager rude and abrasive...we stayed because Raquel made our experience better). read more

A good meal, no doubt, however WAY over priced. Priced just like an airport restaurant. Whiteclaw for $5.50 LOL. Again, delicious food. Other downsides were no drink menu, no dessert (no milkshakes!!), and a shortage of Boursin. read more

I'm giving this place five stars because I love the fish sandwich and I love the burger I also have a margarita that was very good the prices are OK and the wait staff was wonderful I would recommend this burger place to anyone read more

Burger Theory - Burger Theory 44 th and McDowell in Holiday In. - Burgers Near Me - Phoenix, Arizona

The burger was mediocre and nothing on the menu was even remotely original. The service was terrible and the drinks sucked. It's a crappy, overpriced hotel bar with a storefront. Spend your money elsewhere. There are far better options in the area. read more

The burger was indeed a good burger. I ordered the Lone Star which was a beef burger with cheddar cheese, an onion ring, bacon and bbq sauce. I give three stars because the service is a little slow considering there weren't a lot of people. Also I ordered my burger medium and it was medium well if not well. My husband ordered a double build your own and his was also cooked more than medium but overall still good. We ordered their chips as an appetizer. They were okay....honestly no different than a bag of plain lays. Overall, it was good but certainly not the best burger I've ever had. Also, the idea of a tv at very booth is great thinking. My husband was able to request whichever FB game he wanted to see. read more