The doctor and the staff are wonderful. However, I got my eye lenses and my frames from there and…read moreso far every three months, the frames have cracked in the same exact spot. This is now this is the fourth pair of frames that I have gotten. It has to be the same frame because of the lenses. As I said this is the fourth time it broke. I contacted them and the woman in charge didn't call me back until I had to leave somewhat of a nasty message. Immediately I got a text message stating that they were sorry they don't have them. They have to contact the manufacturer and I would have to pay an $85 fee. I absolutely refuse to pay the fee and now it's two weeks. They said someone will get back to me from corporate and nothing. I would certainly go back to the doctor. I would never ever buy another pair of glasses from them. I would take my prescription and go elsewhere.

Wonderful eye doctor! Very thorough and professional and really nice staff. They fit me in the day…read moreafter I called since I had a concern. So happy to have found them!

Great experience. I found the doctors and staff professional, helpful, informative, and warm. They…read moretook the time to do the job correctly. My husband and I are very pleased with our exams and my new glasses. I would highly recommend.

They are wonderful. The staff is incredible, the doctors are reliable and so nice. I love going…read morehere. And they treat my daughter like a princess whenever I need to bring her with me. 10/10

I am trying to get an eye appointment since i am new to Southbury but I will not sit on the phone…read morefor 20 minutes listening to your commercials. Its infuriating. So I will look for another eye doctor!!

I received an email cancelling my appt. with Dr. Andrews. I've been waiting for 45 minutes to…read morereschedule my appt. So far all I've received computer ads and assurances that someone will help me soon. Well, soon has come and gone many times. This is a failure of management. You need to fix this by hiring more staff for scheduling or finding a better phone message service.

My husband and I have been patrons of MyEyeDr , Southbury for the last 5 years and are extremely…read morepleased with all the staff . From the front desk to the fitting of glasses, the staff is courteous ,professional, patient and extremely versed in answering insurance questions . Having worn glasses for the last 65years, I feel qualified to state, " MyEyeDr Southbury CT , is the BEST ."

On April 9, 2026 at 5:30 PM. I arrived at the eye clinic, got my exam and ordered glasses. I bought…read morea pair of casual glasses and a pair of sport sunglasses for fishing, both progressives. I received the glasses about 1.5 weeks later. The casuals were ok, the sports were another issue. Because the sports were rounded, the progressives did not work. I think that should have been known before I was sold a 1000.00 pair of sport sunglasses. Another 1.5 weeks later, I got bifocal sport sunglasses, with another expensive frame. The distance/bifocal lenses were wrong. Another issue is polarization, the lenses looked to be scorched, or damaged at several different points of the lenses. I was told by the office manager that was normal. I've bought polarized glasses before, and never seen that type of a defect. I waited another 1.5 weeks for a single vision lense sport sunglasses, they too were polarized, but no marks, interesting. However the long distance vision in the lenses does not appear to be correct either. I have done some research and found that polarization in some glasses affects the vision. Another miss? So, I went from a rounded feature that did not work for progressive type lenses, to a bifocal that had the wrong strength lenses, to a single vision lense that still appears to not be correct. I asked the sales consultant, is there a difference in price for the lense changes? I was told no change according to my insurance. Hm, unfortunate I told her. After waiting a month and a week, my sport sunglasses do not appear to be correct. I like Dr. Strebig, but the office staff is not so willing to mitigate problems with care and concern. I've never had any issues like this before, and not will to go back to that type of run-around again. I have been a customer here for a few years, did not lose my cool or disrespect anyone, not my style, but I do not feel I was treated well as a customer. Based off of this, I will not return to that office. Jeffery Wilson.

Needed new glasses after cataract surgery. Medicare covers one free pair after this procedure so I…read moresearched online for a place that accepted Medicare. After 2 unsuccessful visits to other places I was directed here. Wish I had gone here first! They accepted Medicare and quickly helped me to buy 2 new pairs of glasses, one mostly covered by Medicare. There was a $30 co-pay, which was great for my bifocals and the other pair was reasonable. Now I have both pairs ordered and will soon be wearing my new ones. Everyone at this shop was very helpful and friendly. I'm letting everyone I know about this place.

Please stay away from this location…read more I have been bringing my daughter here for years, literally years. & Today we go and I tell them everything is the same as it's always been. They do her exam & we go sit down for them to order the glasses and they gave me paperwork for me sign something saying insurance will cover this and that... please keep in mind that I stated numerous times that the insurance doesn't sound right as my husbands insurance through work was no longer active. They said it's pulling up so let them pay. Okay cool. I go to sign paperwork and my daughter's first name is spelled correctly, her last name isn't. My daughter's birthdate is wrong... they initially told me that the woman just copied it over wrong & it's fine... then she begins looking back and forth a bit more closely and finds that the last name is spelled this "incorrect" way... then they ask me if my name is Crystal and I say no. Suddenly everything that was covered through insurance needs to be paid. We cancelled ordering glasses with the understanding that I would just order online and then they tried to charge me for today's visit. They tried justifying it by saying they were reimbursing me for something from our previous visit that should never have been ordered to begin with. I made it clear that I wasn't paying because she has insurance that they apparently no longer take & it's not on me that they ran the wrong one. I did walk out with my refund from the previous visit and I plan to reschedule my daughter's visit with another business. Any business that is okay with brushing off the fact that they were running the wrong insurance as if it's no big deal and has still tried to run it in the beginning is shady. Really makes me wonder what they've been up to. I do intend to report them because this is not okay.

I had the 1.5 hour relaxation massage recently. The place is really nice! The massage room has a…read morenice vibe. Heated table (ahhh) a fireplace, and a cool ceiling with gauzy drapery. The massage was just what I needed. I saw Gayle for my treatment. She was great. Just the right amount of working out the knots and relaxing massage. Gayle also is a reiki practitioner. That part was really cool. I'm looking forward to another session!

I am a chiropractic, athletic trainer, and strength coach. I have been to a few massage therapist…read morebefore but wasn't satisfied, then I found Dave. He is a great therapist, he listened to my complaint, did a posture analysis, understood the sports I recreationally play, and told me his treatment plan before he gave giving care. He then retested my range of motion and pain immediately after he was finished. I would highly recommend for anyone seeking results. I wish I found Dave earlier.

Beautiful antique shop in Woodbury. The grounds alone are amazing. The prices of the antiques…read morewere way out of my price point, but I had no idea until we went inside. The owner was very nice and down to earth. He told us how he travels to Europe and gets the items himself. They were all showcased very nicely and polished. Amazing if you have the money to burn!

really nice furniture and great service. Not to be missed if you want to see really interesting…read moreEnglish antiques

I ordered from this company a while back and had great results....HOWEVER!!!!! The last order was…read moreincomplete. I had written emails and rec'd a reply from John Hutchinson, that the items had been sent to the warehouse late and I could expect them in a week....that was in July. It is now the end of August and I don't receive email replies and the phone number for the company says it is no longer in service or has been disconnected.