Wonderful eye doctor! Very thorough and professional and really nice staff. They fit me in the day…read moreafter I called since I had a concern. So happy to have found them!

Great experience. I found the doctors and staff professional, helpful, informative, and warm. They…read moretook the time to do the job correctly. My husband and I are very pleased with our exams and my new glasses. I would highly recommend.

They are wonderful. The staff is incredible, the doctors are reliable and so nice. I love going…read morehere. And they treat my daughter like a princess whenever I need to bring her with me. 10/10

I wish someone had warned me about the amount of time a regular eye exam takes in this office…read more Three (3) hours. I sit and wait and hear patients asking the front desk personnel about the three hour appointment and they are told "each appointment takes three hours." Those of us seeing the doctor (once the assembly line techs are done with us) on our lunch break cannot afford to stay for three hours. Actual time with the MD is about 15 minutes. So that is a lot of waiting and patients guess we are being double, if not triple booked. I have seen patients fall asleep in the waiting room. Do not be talked into their highly overpriced eyeglass collection! Just another money maker for the corporation. You are better off getting your prescription filled elsewhere. There will be a sales pitch the first appointment though. They prefer wealthy patients so that is their preferred target pool. There is no point in mentioning the billing office but be prepared for them to be inept and you the victim of their ineptitude. Never have I witnessed so much lying in one place before. No one told me, so I am hoping my taking this time will give someone else a chance to reconsider this very, very corporate type office.

The worst experience with Dr. Nguyen. I accidentally put nail fungicide in my eyes instead of my…read moreglaucoma drops. Called office, was told twice that the doctor would call at the end of the day when he finished seeing patients. Fortunately, called my primary care physician who picked up my call immediately z

My husband and I have been patrons of MyEyeDr , Southbury for the last 5 years and are extremely…read morepleased with all the staff . From the front desk to the fitting of glasses, the staff is courteous ,professional, patient and extremely versed in answering insurance questions . Having worn glasses for the last 65years, I feel qualified to state, " MyEyeDr Southbury CT , is the BEST ."

This is the worst optometrist I've ever been to. They could not get my prescription right for both…read morereading and distance. They told me my eyes needed time to adjust? I've had glasses for almost all of my adult life and ever had an optometrist say that to me--also never once had an issue with the strength of my prescription at any other place. I went back for two follow up appointments to try to get this corrected. One set of lenses was adjusted, but I still cannot see clearly out of them. The glasses are also crooked even after that was "fixed". The other lenses were never adjusted. Then they tried to charge me $145 for one of the follow up appointments. I didn't pay and they let that go, so at least there's that. But I'm still out of a lot of money for useless glasses. I would never recommend this place to anyone. Actually the exact opposite.

Everyone at this location is very helpful, polite, and professional. They make our visits seamless.read more

Please stay away from this location…read more I have been bringing my daughter here for years, literally years. & Today we go and I tell them everything is the same as it's always been. They do her exam & we go sit down for them to order the glasses and they gave me paperwork for me sign something saying insurance will cover this and that... please keep in mind that I stated numerous times that the insurance doesn't sound right as my husbands insurance through work was no longer active. They said it's pulling up so let them pay. Okay cool. I go to sign paperwork and my daughter's first name is spelled correctly, her last name isn't. My daughter's birthdate is wrong... they initially told me that the woman just copied it over wrong & it's fine... then she begins looking back and forth a bit more closely and finds that the last name is spelled this "incorrect" way... then they ask me if my name is Crystal and I say no. Suddenly everything that was covered through insurance needs to be paid. We cancelled ordering glasses with the understanding that I would just order online and then they tried to charge me for today's visit. They tried justifying it by saying they were reimbursing me for something from our previous visit that should never have been ordered to begin with. I made it clear that I wasn't paying because she has insurance that they apparently no longer take & it's not on me that they ran the wrong one. I did walk out with my refund from the previous visit and I plan to reschedule my daughter's visit with another business. Any business that is okay with brushing off the fact that they were running the wrong insurance as if it's no big deal and has still tried to run it in the beginning is shady. Really makes me wonder what they've been up to. I do intend to report them because this is not okay.