Living in Arizona we have seen every kind of unwanted bug and insect around our home, however it's…read morenot something you have to live with forever. We have had great results w using the services here, bye bye bugs!

Had termite treatment on my Arizona home for BIG $$$$. Arizona Exterminating told me that as long…read moreas I pay a monthly "General/Preventative" fee, that the treatment would have a lifetime guarantee and any future needed treatment would be covered a no additional charge. So I had them out for their recommended periodic inspections for several years, and one day the technician said it's time for me to pay for another full termite treatment for more BIG $$$$. I reminded them of the agreement of my previous treatment, that the monthly fee would cover any future termite infestations. The technician said "no, we don't offer that type of warranty on treatments". I said "BullsXXt!!! That's what I've been paying for for years, and that's what your company said the monthly fee was for, and I told him the name of the company representative." And, he said "That guy doesn't work here anymore". I still have all bank records and inspection receipts for EVERY time they were out here, and documentation for every penny I paid for their "general/preventative" service, and wholeheartedly recommend for anyone thinking about using this company......RUN, DON'T WALK when you see these guys coming and don't fall for their BAIT AND SWITCH business practices. They are a bunch of crooks. And, what a surprize, now they operate under a different business name!! Shysters!!!!

Our family used Ladybug for 15 years. Over the past two years, we noticed the service level…read moredecline. Prices increased but time spent servicing decreased and administrative headaches started. Our regular tech was always being 'reassigned' to emergencies so we were always having to show new techs what we wanted. The proverbial straw that broke the camel's back was that I called Ladybug to cancel my service one day as we had work being done on the property and didn't know when the work would be done. The tech didn't come on the service day so it seemed all was well. Then, I receive an email saying that the tech would be coming in two days. I respond to the email saying that the tech is not to come as the work is still being done and I do not wish to have service this month. The tech shows up anyway. I call the office and the representative (who I've had to work with before and she definitely could use some training) says that she got a new computer and didn't see my email so she sent the tech out. I told her that is not my problem and Ladybug didn't have permission to come and essentially do a half service and charge me for it. I ask for a manager and she says there isn't one available. There wasn't one the last time I had an issue with her either... Ultimately, I cancelled our account. It's a shame as we enjoyed this company for many years but something definitely changed and it's gone downhill.

I was really pleased with the prompt assistance and professionalism that Mr. Jason Jasperson from…read morethe Lady Bug Mesa office showed. He was patient, knowledgeable, listened to my needs and provided detailed information. He offered solutions and was very responsive. Great communication and assistance. I would recommend him to all my friends and neighbors. Roxana U.

This company is awful. My HOA / Community management company hires this team and they come through…read moreand spray pesticides directly onto flowers and vegetable plants instead of against the exterior of the house. I have multiple videos of their technician damaging my plants. Every time I have need seedlings come up, he sprays them and they'll burn up and die within a few hours. I've hired pest control companies in the past and know for a fact that what Bellator Pest Control's tech is doing is NOT proffesional and doesn't actually do anything. If you're an HOA - AVOID BELLATOR! Such a waste of money and resources.

Do not deal with this company at all! They don't answer phone calls. They didn't show up for an…read moreinitial appointment that they set with me. They didn't even have the courtesy to call and let me know they couldn't make it. They are Simply a waste of your time and money.

We have been using this service for many years. We never have any issues. I think we did a…read morerespray because of the crickets being loud and they came and treated with the granulated salt stuff. Didn't hear them after that. Fair prices and the service reps are always so friendly and answers any questions. They are a great service.

We've had service with them for a while and liked them at the beginning but lately their customer…read moreservice has gone downhill and I have tried to get them out to get service for the black widow spider I found but they never called me back. When I called to cancel the entire account they asked why and didn't even say sorry, just that they've canceled it. Must be nice to have so many customers that you can lose them without any regard.

We needed pest control for our new home as it is on raw land and had tons of creepy crawlies!!…read moreMikal and Lori listened to our needs and my concerns with the property and addressed all of them on their first visit. All the creepy crawlies started to die all around the property and inside the home!! Peace of mind at and affordable price is what I needed and that's what they have given me. Always just a phone call away and they help me address my creepy crawler issues. Give them a try and thank me later 520 660 1164

I've been a customer for over five years, in two different homes. Company was good prior to change…read morein ownership. I get monthly exterior spraying around the perimeter of my home for scorpions. I'm considering leaving for the following reasons: -Monthly rate increased this month from $61 to $67 without notice, no change to service. When I called to ask why I was told that some customers received notice that rates would increase but a large majority hadn't. Customer service didn't know why but acknowledged they were getting lots of calls about this. Rate also increased last year. -Unauthorized withdrawal of monthly service charge on debit card used for prior month's payment when I had not authorized auto payment. Again when I called about this I was told that they had changed systems which caused all unpaid balances to be automatically debited against cards on file, even for customers who hadn't authorized auto payment. They refunded the payment and I then went and manually made the payment as I do every month. I immediately deleted my credit card from their payment system. I was told the issue hadn't been communicated to customers. I was only made aware of the issue because I noticed the charges and called them! -Fraudulent scheduling - my home is serviced every 30 days. Has been for years. Over the last year I've noticed they try to service closer to every 20-25 days. Unless you call to reschedule you will end up paying for extra services per year. For the past two months I've caught the issue, rescheduled and continued to get texts trying to schedule me for less than 30 days from last service! For example, I was serviced 4/15, my next service should be close to 5/15. Received text late Friday afternoon 5/2 informing me of pending service on Monday 5/5. I called first thing Monday 5/5 and the customer service rep agreed that I should've been closer to 5/15 and changed my service date to 5/15. Today, 5/7 I received a text reminding me of my 5/9 service! When I called them for the second time this week to correct their error, no answer. Left a message and I'm waiting for a callback. Never expected to have to babysit a company performing such a basic service.

Used to be a good company. Then they were bought out by a corporation that doesn't care about…read morecustomer service or quality. They are deceitful and will increase pricing without warning. They verbally lied about service and we signed a vague contract. Turns out they did nothing they "verbally" agreed to. Termite control was expense and didn't work at all!! We have more termite problems now than we did when they installed their in-ground perimeter termite control at our house. Thousands of dollars spent for nothing and they don't care one bit that it didn't work. Even their own employees say the company is "no good"! Do not use, you will regret after spending a lot of money! We are also reporting to the BBB.

I have to say, I'm so disappointed in the customer service for this company. I hired Kyko in 2021…read moreand had a wonderful technician who took great care of the bugs and scorpions. I never saw scorpions inside my house. Recently, my old technician left the company and I was given a new one. Two months into the new one, and I've found scorpions in the house in the garage and tons of other bugs. The new tech doesn't do a good job/ I called the office and the office was not responsive to my complaints. I asked for a refund for the last 2 months and the woman answering the phone said the owner would call me. It's a month later and the owner hasn't called to resolve anything. I have hired a new pest company that I'm happy with and do not recommend Kyko at all! Horrible customer service!

Our experience with Kyko has been great! Our technician Danial is terrific! ......Knowledgable,…read morepersonable, and efficient! Scorpions beware!!

Richardson has been our pest company for the better part of I wanna say a couple of years now so…read morethis isn't some one initial service review. I just noticed I hadn't left them a review yet. This company is very personable and stands behind their work. They do typical maintenance, as well as some specialized services. For example, they're treating a gopher problem we have that is currently aerating our front lawn without permission. They've also done a termite control service on our house as well (for those of you unaware, in AZ it's not a matter of if, just when so you have to be diligent in looking for them. The tubes are a giveaway to look for coming from the ground up). We've been very happy with their service, and they even on absolute short notice helped out my mom with a roof rat problem that another company was taking her for a ride on. They almost even came same day for that even though it was like 530pm. Company you can count on. Full disclosure we still occasionally do our own scorpion hunting (blowtorch and blacklight combo at night), but we rarely have issues with bugs. If we see them inside, anything venemous is always quite deceased. I think the only thing we've seen alive in the house over the years is like......a few silverfish? We also have two dogs so whatever they spray with isn't too bad for the dogs either though we always let it dry.

When someone has 3, count them THREE "No Soliciting" signs and you chose to ignore all of them and…read moresolicit anyway, that's a horrible business practice. They are illiterate, rude, or just don't care! Either way I would NEVER want them in/around my home if they can't respect people's right to privacy in their own homes! Going door to door to push you business to people who you know are not interested and don't want to be bothered (and explicitly tell you this), is not a good way to do business!! Also walking through someone's freshly landscaped yard and plants makes this even worse! That's so disrespectful to someone's property who doesn't even want you there!!