Northwest Exterminating

(1.2k reviews)

My technician Robert was very professional and did a very thorough service. This was my 30 day…read morefollow up and I am already seeing huge improvement.

Tommy was very professional, knowledgeable, and helpful throughout the visit. He took the time to…read moreexplain everything, offered great advice, and provided clear next steps to help address my pest situation. I really appreciated his expertise and excellent customer service. Highly recommend!

Green Magic Pest Control

(181 reviews)

Caleb is outstanding and goes above and beyond compared to other companies…read more Get him as your guy soonest!

I have been their member for several years. No one likes bugs inside or outside their homes and…read moreGreen Magic helps protect your home. I use their service every quarterly they come spray inside and outside of my house the perimeter in my yard and knock on wood I haven't had roaches if I get 2 a year that a lot for me. I have been using Green Magic for years and recommend them to my neighbors friends and family. They are wonderful from their employees both in office and the technicians that come out. I have not had bugs (roaches, spiders nor scorpions) in my house since I started using them. Derek Hersker has been my technician the last few times and he is thorough respectful and very nice. He gets into al the crevices and back areas. He also got my cobwebs down under my awning. I appreciate this service. They come out every 3 months for me. the best!!

Insectek Pest Solutions

(610 reviews)

Had a technician come out today for our first appointment and I couldn't be more impressed!…read more Our technician explained all the different options and what would be best for our current needs in our area. I felt like he was honest in his recommendations and I felt comfortable with the product that he chose to use would be safe for my young family and pet. Incredible customer service -- and I appreciate that in between visits they will come back out if needed for free to reinspect if you see any bugs. Our first visit was less than $100 so I feel like that's a great value, considering that he walked the entire perimeter of our home with a broom and checked every nook and cranny luckily he only found two spider webs. I'm terrified of scorpions!! He put me at ease. Thank you again Insectek. We look forward to continuing our service in the future and have put in a request to have our same tech that was out today as our regular technician.

Have used them before in my house in FH. Had traps placed…read moreout for the field mice and they did a great job in checking and removing the rodents.

Simply Green Pest Control

(487 reviews)

Simply Green was responsive to all of our questions while we compared different quotes. We were…read moreswayed by the 3 year warranty. Scheduling was prompt and the service was completed in a timely manner. The technician was courteous and answered any questions we had. I would definitely recommend them.

Loud Shout-Out to Simply Green Pest Control!…read more Most pests don't bother me. I can handle scorpions, rats, mice, snakes... but, for whatever reason, I am not equipped to handle arachnids. I wish it were different. I started my day at 5:30 a.m. A few minutes later, I spied a giant creature in the highest ceiling corner over the bedroom door. I was horrified. It was paralyzing. After considering burning down my house or moving, I called Simply Green, and once again, they saved my bacon. Less than an hour later, their technician arrived and removed the poor creature. They have managed our pest control for the last five or six years, and it's been a wonderful experience. This is the second time in that timeframe that they have come out to help me - unscheduled. Of course, these things only happen when my husband is out of town. Their responsiveness and customer service is unmatched. They took my irrational fear seriously and improved my day and my week. I cannot recommend them enough. I'm so incredibly grateful.

Merrill Pest Solutions

(194 reviews)

Fast, great communication, fantastic price. First month in but so far so good! Was able to get same…read moreday service which was super helpful because I was out of town and I had my wife and first time mom at home anxious about scorpions. Haven't had any issues since and wife was able to sleep! Happy wife happy life!

We had some freeloader pigeons living rent-free on the side of my house…read more We reached out to several vendors, but Merrill Pest Solutions outbid and won my business! They offered competitive pricing and excellent customer service. The customer service representative was very friendly and spoke naturally (not scripted or robot-like), which is a huge win for me. The technician communicated with us before and after the visit and provided us with photos. Overall, the experience was great and very impressive.

Arizona Termite & Pest Solutions

(86 reviews)

Professional and friendly! Bobbie was great came out and explained everything that he's doing and…read moreis going to be doing and went above and beyond.

Give these folks a call if you need help! I had what appeared to be a termite problem and in total…read moreI spoke with 4 companies. The other three were focused on a $10k fix to remove rodents that I didn't have, performing a whole home termite prevention for $2500, one didn't show up, and then Jon from Arizona Pest Solutions easily won my business. Jon very quickly isolated the problem, showed me clear signs of termite entry that no one else noticed, and promoted the least involved and least expensive solution that was most likely to fix my problem. I was scheduled very quickly, Jon arrived on time, and within an hour he took care of the termite issue and helped me fix an ant problem as well. I wont go anywhere else for pest control.

Orange Pest Control

(170 reviews)

Stephen texted he could come earlier, if it was okay with me. I appreciated that he could. He…read moreintroduced himself at the door, as is a standard practice of all technicians from Orange Pest Control. He asked me how things have been, and fortunately, no pests have been an issue. Orange Pest Control is very people-centered. Stephen also explained that if it should rain later today and evening, the pesticide used would still be active. I've been a customer of Orange Pest Control for many years, and find them a reputable and trustworthy company. Stephen represents the company well!

Dallin came to my rescue and I'm so grateful! I had a fly infestation outside due to my grass and…read morehe was able to identify and pinpoint the issue. He offered several solutions and assured me we would get this under control. I truly appreciate all your help and will take all your guidance. I've been a customer of Orange Pest for some time and I only have positive things to say thank you again.

Arsenal Pest Control

(11 reviews)

Steve and his team were great! Their prices were better than most but the services were top notch!…read more In fact, our neighbor decided to go with them as well! Definitely recommend!

Steve has been so helpful in getting our termites eradicated. He went out of his way to…read moreaccommodate our difficult schedules, arrived when he said he would, and treated our property effectively. Steve stands behind his work and honored his warranty. He's even offered to come back and do a follow up. I cannot recommend this company highly enough.

Bulwark Exterminating

4.6

(55 reviews)

Zachary Crumpton serviced my home. Communicated when he'd arrive at my home so I knew when to…read moreexpect him. Sent me a picture of pest activity to let me know they'd take care of it. Always professional and friendly.

We had our monthly service and I wanted to say Issac is amazing. He is extremely knowledgeable and…read moregot the job done beyond our requests. I am so pleased with his service. He did the following: Entire perimeter heavily sprayed, water activated granules placed in bushes and yard, and spider webs taken down from eaves! Additionally, entry points and window wells treated heavily to ensure a more secure barrier during these summer months! Bait boxes checked and replaced with new bait and dead old rat removed, inside and garage inside sprayed, and ant granules placed around the pool. Thanks Issac

The Termite Division

(21 reviews)

I spoke to Mickey after receiving many quotes for termite service, and speaking to many different…read morecompanies. Based on my research, The Termite Division was planning to do exactly the job that I wanted, with the chemicals that I wanted in the timeframe that I wanted at a very competitive price. When comparing all of the options side by side, the Termite Division came out on top. But what do I know? I'm just a guy on Yelp trying to figure out who provides the right service for me. People say a lot of things, and many companies look the same when you don't know the business. Once David Reynolds, the General Manager, showed up at my property, I knew that I had made the right choice. We spoke for quite a while about the process, the chemicals used, the concentration, the plan for drilling, the time the job would take, and what I should expect. He performed the work exactly as I expected, with the chemicals that I wanted, without cutting corners. All at a price that was less than the other companies. After speaking with David, and watching the work that he was doing, I knew that I had made the right choice. When the job was done, Mickey the owner called me personally to review the job and ask if there was anything else that could be done. That was a nice touch, and closed out the experience on a high note. I would highly recommend that anyone who is looking for termite service take advantage of the research that I did, which was verified by the experience that I had, and just go with The Termite Division.

They have a 5 Star rating for a reason. Called Mickey for service on the recent discovery of…read moretermite tunnels. Mickey immediately came to my home; gave me a fair estimate and David came out the next day. David physically walked me through the procedure, and I received a map where the traps were inserted. I'll be calling them back next year for a check up.

Izzy's Insulation

(54 reviews)

To add insulation to our garage, I called several companies. When I called Izzy's Insulation, I…read morespoke with Milton who is the owner/installer. He took the time to listen and recommended insulation for the garage attic. I received a very reasonable quote within an hour and when I called back to schedule an appointment, he answered the phone and scheduled the installation within a few days. The morning of appointment I received a text msg, indicating ETA for his arrival. He and his co-worker did a great job installing over 13" of insulation in our garage attic! He took before and after pictures of our attic. The inside temperature of our garage feels much better now. This is a small owner-operated business who knows how to take care of their customers. I highly recommend them!

Thought I could cool my garage down below 120 by adding insulation over garage ceiling. Builder…read morehad not put any. Sent out for quotes through Yelp for several providers. A couple even came by to look at the job site and make recommendations about the type of installation they thought I needed. After talking to four or five firms, Milton from Izzy's insulation reached out to me and made the most practical recommendation based on my unique situation. We ended up going with a blown in fiberglass insulation of R 38 and 13 inches. His price was the best by a few bucks, but I particularly liked his practical recommendations, and so ended up using him. He booked me out a week later and showed up exactly on time and had the job done in just a couple hours. He even provided me with before and after pictures that I can use when I submit my taxes for an energy tax credit. Very straightforward and honest service I recommend if you're looking for installation to talk to him at least. As it ended up the insulation did basically nothing to help with the temperature in my garage. If others are looking to do the same thing, I tell you to look at a combination of insulation for your ceiling, walls if needed, and the inside of your garage door these metal garage doors really radiate a lot of heat into the garage.

King Air Duct Cleaning

(339 reviews)

Great peaple to work with. friendly and reliable for a Great…read moreprice. Highly recommend !!

Lance, from King Air came out and cleaned all of our ducks today we called yesterday and he…read moreresponded right away, came out and did an amazing job. They were offering a special and he was less than half of any of the other estimates we had received. They did a great job.

Entire Valley Home Inspections

(25 reviews)

I needed a home inspection for a new house, and I couldn't have asked for a better experience. From…read morethe beginning, his communication was excellent, and he took the time to explain everything thoroughly. His attention to detail was outstanding, and he made sure every question we had was answered before he left. His pricing was very reasonable compared to the other inspectors I contacted, and the quality of his work exceeded my expectations. He treated us with kindness and respect throughout the entire process, and even cracked a few jokes that helped make a nerve-wracking experience much more comfortable. I highly recommend him to anyone looking for a knowledgeable, honest, and thorough home inspector. His professionalism, attention to detail, and dedication to his clients truly set him apart.

Fernando was amazing. Super friendly and very knowledgeable. He explained everything in detail &…read morewas very informative. He went above and beyond & we were very pleased with his services. If I ever need another inspection done I'll forsure be using him again.

Desert State Home Inspections

(62 reviews)

I've used Steve at this inspection company 3 maybe 4 times in order to check out townhouses I…read morewanted to buy. The service is impeccable and Steve's attention to detail saved me money as he found things that maybe another less experienced inspector might skip over. If I could give this company 10 stars in my review, I would! But since only 5 are allowed that's what I will give them. Hands over and above, choose this company over the others.

I reached out to several home inspection companies for quotes, and Desert State Home Inspections…read moreimmediately stood out from the rest. From the moment I sent a text message, Leigh responded right away--professional, clear, and incredibly efficient. She had me scheduled for an inspection within minutes. We never even spoke over the phone, yet her communication and customer service were top-notch. Unfortunately, I had to cancel the appointment the day before. A full refund was processed immediately--no questions asked. Leigh was so understanding and accommodating of our situation, which left a lasting impression. Fortunately the following week, I was able to reschedule and once again, Leigh made it happen seamlessly. Our assigned inspector Marc Freislinger came out on a Sunday, arriving early and already working when we got there. He was friendly, thorough, and easy to talk to. During the review, he walked us through everything clearly and even offered valuable advice on what to ask the builder regarding repairs. That same evening, he sent a detailed inspection report--complete with clear photos and notes--just as promised. I can't recommend Desert State Home Inspections highly enough. Their professionalism, honesty, and genuine care for their clients truly set them apart. Their pricing is very fair compared to other companies, and they even offer a $100 discount if you use them again before your one-year builder walk through. If you're looking for a reliable, trustworthy, and customer-focused inspection company, Desert State Home Inspections absolutely deserves your business. They certainly have mine for years to come. Thanks again Leigh & Marc!

Desert Shield Property Inspections

(5 reviews)

Great inspection, through and above what I was expecting . The owner was great at explaining in…read moredetail any issues they found and were able to show me them as I asked about them. Was very helpful for a first time home buyer to have all the info pointed out and to be able to ask the questions for shut offs and electrical panels etc..

Contacted this company late in the evening and he replied right away! I was able to schedule my…read moreclient's inspection for the upcoming week and he was early to arrive to the property to meet with him. He maintained communication the whole time and provided a very thorough inspection report the same day!! Will definitely be using this company for all my clients going forward! Super friendly and professional!

Dryer Vent Cleaning AZ

(15 reviews)

I needed my dryer vent cleaned and realized it hadn't been done since late 2002 -- mostly because…read morethe vent exits about 20 feet up on the middle level of our three‑story building, so it's not exactly easy to deal with. Scheduling was quick and straightforward, and communication was great the whole way through. Brandon showed up right on time, got set up quickly, and worked efficiently. He ended up pulling out a little over five pounds of bird nesting material and built‑up lint from the duct. When he finished, he ran a snaking camera through the vent to confirm everything was completely clean and clear. Pricing was fair and there was zero upselling or pressure to add on other services. I'm genuinely impressed with the results and will absolutely be calling him again for regular maintenance. Highly recommend.

Brandon was great! He was able to fit me in the same day and helped clear a d80 airflow error I was…read morehaving on my LG dryer. He was very honest, professional and did a great job cleaning our dryer vent leading up to the roof. He used a camera and rotary tool and even showed me a video of the work afterward on his phone. Really appreciate the great service and would definitely recommend him and his company!

Integrity Duct Cleaning

See more unrecommended reviews

(140 reviews)

Exceptional Company. Their response for quote and scheduling of service was incredibly fast. They…read morealso went the extra mile. Thank you for the great work and prompt service.

Integrity did a great job for us cleaning out our dryer vent. Even when I had to change plans at…read morethe last minute. Very professional with great customer service. Brian, TJ and his crew are highly recommended and we will be using them again when we have our AC ductwork serviced.,

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Lady A.

12 years ago

Moving to Arizona in 2010 was a challenge for me especially in terms of 'critters'. I had very little experience with critters before my move, let alone ways to exterminate them. Frankly, I was overwhelmed and in such a state when ANTHON introduced me to the services of PREVENTIVE PEST CONTROL. Oh, was he ever on time! Because of my needs, I set up a reoccurring schedule. The company always calls before the service date to check if there are any NEW 'sightings'. If there are, they are taken care of on the date of service. If there is a new 'critter' on site after my regular service date, their response time is great.... all at no additional charge. Needless to say, I've had very few of these types of calls since doing business with Preventive Pest Control. Anthon, my Tech, is always on-time, courteous, thorough and very professional. It is a pleasure to see him each time. I highly recommend Preventive Pest Control as they are thorough, very informative, professional, and easy to do business with. It is my pleasure in being able to work with a company who seeks to retain me as a happy customer. Great People, working for a Great Company! read more

Hank U.

10 years ago

I've been a customer for the past 13 years because, based on 12 years of previous experiences with several other companies, Preventive Pest Control has been the easiest and most effective pest control company I have ever experienced. When I recently moved from Tempe to Sun Lakes, I made it a point to call Preventive Pest Control and asked them to continue to be our pest control service provider, even though I could easily have switched to the previous homeowner's provider, who had already contacted me. Preventive Pest control always lets me know the day they will arrive, and even a time window, when I've requested it, so that I can make sure my entire property can be accessed, and my dogs are kept inside. In the few times I've had to change the scheduled appointed day or time, it was always done easily and gladly by them. Their technicians are friendly, courteous and professional. And, the most important thing: No bug infestations inside or outside of our house. In my opinion, there's no need or reason to choose any other pest control service than Preventive Pest Control. read more

William C.

9 years ago

I was a customer for years. Their service was adequate, nothing special, they came, they sprayed, no bugs but this is probably what you will get from any of the valley companies. I cancelled about 4 years ago after noticing my service went from every 2 months to quarterly with no notice and at the same price. As I traveled a lot at the I may have missed a notice so did not raise a stink. I switched to DIY, save a ton of money and still no bugs. At the time I would probably have rated a 3. The reason that I am now rating with this score is due to their marketing. After 4 years I still get frequent mailers to reestablish service, the elapsed time with no response should clue them in, or maybe the 3 phone calls asking them to remove me from their mailing list would do the trick, Nope, even though the admin on the phone made noises like she was pulling up the info and deleting it I still get mail. Last call was 6 months ago and today I receive another "We Miss You" card! read more

Stephanie F.

10 years ago

These people are awesome!!! I love how easy and friendly their staff is. I never have any problems with scheduling or rescheduling. There are never any debit payments without my knowledge or consent as I have had in the past with a previous pest control company GREEN MANGO almost 3 years. I have been with PREVENTIVE PEST CONTROL for almost a year now and I have since added chickens to my back yard. Their product has not negatively effected my animals, cat, dog, chickens, reptiles. I simply allow the product to dry ( 15-25 mins) before allowing them access to sprayed areas. Their product works so well for my family that I am confident to never have them stay the inside of my home. They do such a good job outside, there in no need for it inside. I had a problem with scorpions with prior company GREEN MANGO. Not a one with PREVENTITIVE PEST CONRTOL:) VERY FRIENDLY AND NEVER ANY PRESSURE TO SERVICE , but they do keep in touch which makes it super convenient when you do. read more

Iris W.

11 years ago

Over the last 38 years we've had a few different pest control companies--some good, some not so good. Frustrated with a company that called us frequently, sometimes several days in a row, and showed up without consent, we decided to once again embark on a new company, Preventative Pest Control. We've been with Preventative now for about a year. They call us and set up an appointment. They only call us when service is due. However they come out to retreat our property for unwanted guests, like when a scorpion and his family show up. Vanessa at the Mesa office is beyond pleasant, and she is quick to get pretreatment if there is a problem. Nathan and Wesley are fantastic techs because they listen to the customer and they make sure the customer's expectations have been met. No drive by spraying with these guys--they are thorough and professional. I would highly recommend them. read more

Scott R.

9 years ago

I leave reviews based on experience, and in my experience your company has repeatedly trespassed on my property and littered. I have two signs that say no soliciting, yet your company keeps leaving garbage at my door; or like today, duck tapped the flyer to my wooden sign from Etsy - ruining it. I may have never given your company a dime, but I am still defined as a customer based upon its definition - and that is the idea that I would purchase goods or services from you. I have a feeling you will try to have this review removed, but I think it is important for people (and Yelp) to know that your willing to damage someone's property to spite their preferences of no soliciting. read more

Carol H.

5 years ago

I've been with Preventive Pest Control since 2003. I've never had a problem with insects in 18 years. Last year, during the pandemic lockdown, I saw a mouse scurry across the floor of my bedroom. It was late evening when I left a rather hysterical message on the Preventive Pest Control phone. At the crack of dawn, I got a call back which lead to a great team member from PPC coming to my house that afternoon. He sealed the base of house and set up stations to ensnare these creatures. This poor man had to deal with my frayed nerves, no easy task. I won't go on, but will reiterate this company will go above and beyond to keep your home bug and rodent free! read more

Jesse B.

12 years ago

John with preventive pest control is a great tech. He is friendly and charismatic. He listens to what pest problems I have and promptly takes care of the issue. I had previously been using Hometeam but switched after they kept increasing their rates with no warning. I also had to have hometeam return several times to re-spray because the bugs were not controlled. After nearly a year with preventive, I have never had to have them return and re-spray even in the middle of summer when pests are at their worst. Preventive's pricing is also one of the best around. Great product, great price, and fantastic techs. You can't go wrong. read more

Julie C.

10 years ago

I needed help quick when I discovered my back yard had suddenly become infested with biting fire ants. The technician was at my house the next day and treated the yard thoroughly. I was told to be sure and let PP know if the ants weren't completely vanquished and they'd be happy to return until they were. I soon learned that fire ants are a mean and obstinate bunch. Preventive Pest came out twice more (it usually takes more than one treatment for an infestation like I had) and really helped me out with their expertise and quick response. Thanks, guys! read more

Kathy R.

10 years ago

I have had Preventive Pest control for over 10+ years at 2 different homes. I am a customer for life. They have always impressed me with how thorough and complete their service is. They don't take short cuts, always willing to do an in between re-service for free if I feel the need and seem to hire technicians who are courteous. I have not been disappointed and I often tell people that it's amazing that we don't see bugs often since I have neighbors on each side that do not spray. read more

Charles S.

10 years ago

I've been using PPC for several years now but wanted to give a "Shout Out" to Jon, one of their technicians. Jon was thorough and careful and treated the interior and exterior just like it was his home. Ditto for my shop, btw. When he finished he came back to the door and said he was going to check the entire property for spiders and webs. I was so surprised to look outside 30 minutes later and he was still going at it. Wow. Talk about great service!, Charles Sheppard read more

Linda A.

10 years ago

Preventive Pest Control is a great company to do business with. Matt, the technician, came to the house on time. He was very polite, courteous, real knowledge about the companies product line. I have a busy lifestyle, work a lot, and not much time off work to get a lot of things done. I was frustrated dealing with the company in the Coolidge area. I am so glad I made the right call. You have a new customer for life. I will be telling all my friends! read more

Sondra W.

10 years ago

A friendly and dependable company. We are very pleased with their work. They come to the door and inquire as to what you feel needs to treated and if their are any new areas. Extra areas are done without complaint or charge and rechecks are also without charge. We always have the same serviceman who knows how we like are property treated. You are involved in every step and when service is complete they let you know. read more

Jalice W.

10 years ago

We have used Preventive Pest Control for years. The techs are friendly and helpful and always ask if there is anything we particularly need help with. We have remained pest free. On the rare occasions when we had a problem, they made extra visits and stayed with the problem until it was taken care of, no extra charge! When our daughter is ready for a Pres Control Service, we will recommend Preventive Pest Control to her. read more

Kim H.

10 years ago

I was well pleased with your service. My only complaint was paying $140 for a one-time treatment (as opposed to signing up for a regular schedule of service that I do not need). I live in an area that does not have a pest problem because the Town of Queen Creek sprays on a regular basis. My only issue was spiders and silverfish. I felt I was overcharged simply because I would not commit to a recurring treatment plan. read more

C R.

10 years ago

We've been with Preventive for 13+ years. They have taken care of everything from pigeon netting to termites. Our quarterly sprays are always on time and done with professionalism. Ricky has always been great to work, is super patient with us and has a wealth of knowledge in the business. They have always been there for us when we've needed them. I highly recommend this company! I give them an A+ read more

Richard B.

10 years ago

There are lots of pest control companies out there, but I'll stay with PPC. They're always friendly and seem truly interested in taking care of whatever issues we have, whether it's inside or out. Their professionalism shows in that we receive a phone call a few days in advance of a treatment to see if there are any specific issues and if the time frame will work. Nice! read more

Alicia A.

10 years ago

I have been using this company for some time now and must say that i am truly impressed by the great service we receive each and every time! From the group of customer service people on the phones to the employees that visit our home, they have the best people who get here on time and don't miss a Thing! I will continue to happily recommend them each and every time!!! read more

Cliff M.

10 years ago

The people are knowledgeable, friendly and do all within their power to answer questions and allay any fears we have - as with scorpions. They take the time to assist in any way possible and their prices are more than fair. If we need then between sprayings, they gladly come and spray at no additional cost. We will keep them as long as they are available to us. read more

Frank D.

10 years ago

I have been using PPC for quite a long time at a number of residences in the valley. They are attentive to detail, very flexible in meeting MY scheduling needs, always respectful and they always seem to "do a little more" than what the job entails. I haven't had to worry about looking for another service for years and that in itself is noteworthy! read more

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I have to say, I'm so disappointed in the customer service for this company. I hired Kyko in 2021…read moreand had a wonderful technician who took great care of the bugs and scorpions. I never saw scorpions inside my house. Recently, my old technician left the company and I was given a new one. Two months into the new one, and I've found scorpions in the house in the garage and tons of other bugs. The new tech doesn't do a good job/ I called the office and the office was not responsive to my complaints. I asked for a refund for the last 2 months and the woman answering the phone said the owner would call me. It's a month later and the owner hasn't called to resolve anything. I have hired a new pest company that I'm happy with and do not recommend Kyko at all! Horrible customer service!

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This company sucks. Lack of follow through, half ass work and never completed the job. Called…read moreseveral times to ask questions about "What Happens Next" and can't even get a call back. The staff that come, when they feel like it , set a couple of traps and gave us a " I don't know I'm new and just started" couldn't get a consistent technician, consistent answers and the techs look like they rolled out of bed. I can't even get a call back from a manager and argued to try to connect me. They did not follow through. AVOID THIS COMPANY!

T2 Pest Services

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Used them twice for pest issues. They are were able to resolve everything after a few sprays/visit…read morethe first time. The second time was a different pest issue. When they first sprayed I felt like the issue was more evident than before but we called again to let them know about our concerns and they came by to do it for free.

Quality, value, and respect. I was very disappointed with the service I received. It was…read moreunprofessional, unreliable, and did not meet the level of quality I expected.

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3.3

(10 reviews)

I've been a customer for over five years, in two different homes. Company was good prior to change…read morein ownership. I get monthly exterior spraying around the perimeter of my home for scorpions. I'm considering leaving for the following reasons: -Monthly rate increased this month from $61 to $67 without notice, no change to service. When I called to ask why I was told that some customers received notice that rates would increase but a large majority hadn't. Customer service didn't know why but acknowledged they were getting lots of calls about this. Rate also increased last year. -Unauthorized withdrawal of monthly service charge on debit card used for prior month's payment when I had not authorized auto payment. Again when I called about this I was told that they had changed systems which caused all unpaid balances to be automatically debited against cards on file, even for customers who hadn't authorized auto payment. They refunded the payment and I then went and manually made the payment as I do every month. I immediately deleted my credit card from their payment system. I was told the issue hadn't been communicated to customers. I was only made aware of the issue because I noticed the charges and called them! -Fraudulent scheduling - my home is serviced every 30 days. Has been for years. Over the last year I've noticed they try to service closer to every 20-25 days. Unless you call to reschedule you will end up paying for extra services per year. For the past two months I've caught the issue, rescheduled and continued to get texts trying to schedule me for less than 30 days from last service! For example, I was serviced 4/15, my next service should be close to 5/15. Received text late Friday afternoon 5/2 informing me of pending service on Monday 5/5. I called first thing Monday 5/5 and the customer service rep agreed that I should've been closer to 5/15 and changed my service date to 5/15. Today, 5/7 I received a text reminding me of my 5/9 service! When I called them for the second time this week to correct their error, no answer. Left a message and I'm waiting for a callback. Never expected to have to babysit a company performing such a basic service.

Used to be a good company. Then they were bought out by a corporation that doesn't care about…read morecustomer service or quality. They are deceitful and will increase pricing without warning. They verbally lied about service and we signed a vague contract. Turns out they did nothing they "verbally" agreed to. Termite control was expense and didn't work at all!! We have more termite problems now than we did when they installed their in-ground perimeter termite control at our house. Thousands of dollars spent for nothing and they don't care one bit that it didn't work. Even their own employees say the company is "no good"! Do not use, you will regret after spending a lot of money! We are also reporting to the BBB.

Lady Bug

4.3

(21 reviews)

Our family used Ladybug for 15 years. Over the past two years, we noticed the service level…read moredecline. Prices increased but time spent servicing decreased and administrative headaches started. Our regular tech was always being 'reassigned' to emergencies so we were always having to show new techs what we wanted. The proverbial straw that broke the camel's back was that I called Ladybug to cancel my service one day as we had work being done on the property and didn't know when the work would be done. The tech didn't come on the service day so it seemed all was well. Then, I receive an email saying that the tech would be coming in two days. I respond to the email saying that the tech is not to come as the work is still being done and I do not wish to have service this month. The tech shows up anyway. I call the office and the representative (who I've had to work with before and she definitely could use some training) says that she got a new computer and didn't see my email so she sent the tech out. I told her that is not my problem and Ladybug didn't have permission to come and essentially do a half service and charge me for it. I ask for a manager and she says there isn't one available. There wasn't one the last time I had an issue with her either... Ultimately, I cancelled our account. It's a shame as we enjoyed this company for many years but something definitely changed and it's gone downhill.

I was really pleased with the prompt assistance and professionalism that Mr. Jason Jasperson from…read morethe Lady Bug Mesa office showed. He was patient, knowledgeable, listened to my needs and provided detailed information. He offered solutions and was very responsive. Great communication and assistance. I would recommend him to all my friends and neighbors. Roxana U.

Richardson Pest Management

4.3

(18 reviews)

Richardson has been our pest company for the better part of I wanna say a couple of years now so…read morethis isn't some one initial service review. I just noticed I hadn't left them a review yet. This company is very personable and stands behind their work. They do typical maintenance, as well as some specialized services. For example, they're treating a gopher problem we have that is currently aerating our front lawn without permission. They've also done a termite control service on our house as well (for those of you unaware, in AZ it's not a matter of if, just when so you have to be diligent in looking for them. The tubes are a giveaway to look for coming from the ground up). We've been very happy with their service, and they even on absolute short notice helped out my mom with a roof rat problem that another company was taking her for a ride on. They almost even came same day for that even though it was like 530pm. Company you can count on. Full disclosure we still occasionally do our own scorpion hunting (blowtorch and blacklight combo at night), but we rarely have issues with bugs. If we see them inside, anything venemous is always quite deceased. I think the only thing we've seen alive in the house over the years is like......a few silverfish? We also have two dogs so whatever they spray with isn't too bad for the dogs either though we always let it dry.

When someone has 3, count them THREE "No Soliciting" signs and you chose to ignore all of them and…read moresolicit anyway, that's a horrible business practice. They are illiterate, rude, or just don't care! Either way I would NEVER want them in/around my home if they can't respect people's right to privacy in their own homes! Going door to door to push you business to people who you know are not interested and don't want to be bothered (and explicitly tell you this), is not a good way to do business!! Also walking through someone's freshly landscaped yard and plants makes this even worse! That's so disrespectful to someone's property who doesn't even want you there!!

Bellator Pest Control

3.4

(10 reviews)

This company is awful. My HOA / Community management company hires this team and they come through…read moreand spray pesticides directly onto flowers and vegetable plants instead of against the exterior of the house. I have multiple videos of their technician damaging my plants. Every time I have need seedlings come up, he sprays them and they'll burn up and die within a few hours. I've hired pest control companies in the past and know for a fact that what Bellator Pest Control's tech is doing is NOT proffesional and doesn't actually do anything. If you're an HOA - AVOID BELLATOR! Such a waste of money and resources.

Do not deal with this company at all! They don't answer phone calls. They didn't show up for an…read moreinitial appointment that they set with me. They didn't even have the courtesy to call and let me know they couldn't make it. They are Simply a waste of your time and money.

Creepy Crawly Pest Control

4.2

(31 reviews)

I was recommend by a friend who has used them for years. Our first experience was great. The Tech…read morewas thorough and explained everything well. He informed us that the first round rarely gets all the bugs so to call within two weeks and the follow up spray was complimentary. He was right as there were still a few spiders and a scorpion or two that didn't die. Things were great for a couple month till the bugs reestabisued so I called again for service and the same tech was out a day later. That visit was great and I told him I'd keep an eye out for anything still moving in the next week and a half. A few things were still not dead so I scheduled what I thought was the free two week follow up only to find out later I was billed for the visit. I explained this to the office assistant via text and she simply said I'm sorry for the miscommunication but the follow up sprays are only for monthly customers. I paid the invoice and said fair well to this company that can't seem to be clear with its customers and seems to not value them enough to care. Edit: since posting the customer service department has reached out and apologized for the miscommunication and refunded the fee. Hoping this will help with future communication from what was an otherwise good experience.)

I called for a termite (visible activity) inspection/service. I left a voicemail thinking I would…read moreget a call back. Someone called (I was driving) but didn't leave a voicemail. They sent a text! Asked for my address and email address. Said they could get all the information off of the counties website and send me a quote. Why do they assume it's ok to text? Not everyone has unlimited text. It's also very impersonal! My home is not everyone else's home! The county website is not always correct. I returned the text to ask: "Why didn't you leave a voicemail? Do you think everyone has unlimited texting? How do you know the county website has correct information?" No return call just another text. Very unprofessional!! "WOW!!! We've been texting with customers for years and have never had a complaint. People work and can't answer the phone but they can respond with a quick text. As far as the counties website most of the information is correct enough to give a quote that we will stand by even if it turns out we have to do a little more work. Most people don't want a high pressure salesman coming out to get them locked into a contract that they regret later on. I think you'd be better off dealing with one of those companies as we are already off to a bad start. Have a nice weekend!"

Ranger Pest Control

4.2

(15 reviews)

Alex is always extremely responsive and quick to coordinate. He also works well with tenant…read moreoccupied properties which is helpful when there are multiple schedules to coordinate. He took care of a roof rat problem for cheaper than the competition and has also treated for other pests.

It's easy to recognize great service when you experience it month after month. Tully has been…read moretaking care of our routine maintenance for quite some time now, and his consistency, professionalism, and friendly attitude never go unnoticed. He always takes the time to do the job right and is quick to respond whenever we need him. We truly appreciate the care and dedication he brings every visit. Thank you, Tully, for always being someone we can count on!

Green Machine Pest Control