Amazing food but extremely slow service. Every time i go there i end up waiting a half hour for a fork or sometimes even my water and my check. It's mostly the fork or the check. It just gets annoying. read more

Overall overpriced for maybe average breakfast food. Coffee was bitter, eggs weren't cooked as asked. My spinach omelette was dry. Wouldn't go back read more

This place is awesome if you don't like it there is just something wrong with you. Get a lot of food and it's so good read more

Definitely not recommended. Poor service and way overpriced for the quality of food! I've had way better and do not mind spending money on good food. On a side note, the manager has a terrible attitude toward her staff. Perhaps, a change in management would reflect better customer service among staff and overall operation! I won't be back again read more

I don't know who the manager is at this location, but I witnessed the manager be super rude to a server when they brought back food that another customer must not have been unhappy with. The manager made a rude comment and walked away. EVERYONE at the counter could hear her! I'm a manger and my main concern is always customer service and should be the managers main job. This was unprofessional. She was way to busy chatting with people at the counter to correct the problem. I think this is sad and in no way should be how a manager treats anyone. It is sad that Burnt Toast allows a manager to act this way. I will not be going back to the Algonquin location anytime soon. read more

Everything is fantastic. Specials are gourmet. Try the Florentine benedict. And you gotta have a coffee shake! I would pay like a billion dollars for it..good thing it is still $3.99. Hurry before they figure it out. Service is always with a smile and top notch. Don't go anywhere else. read more

I never write reviews and never complain but this one hit a nerve. This used to be one of our favorite spots to go. We went on a Saturday and my wife wanted a meal without peppers and onions. They told us we could only remove one item from the food. Really? We called the manager over and asked why. She said they are too busy to make changes to the food so they limit it to only one ingredient. So apparently, they would rather upset a customer and force them to pick onions out of their food rather than just leave it out when making it. Complete nonsense. So much for the customer experience. They couldn't have been more dismissive. We will never go back. read more

It's now called "Burnt Toast". Smaller, but similar to the "Burnt Toast" down Randell, near I 90. The food is graet, and the service is wonderful. Try it, you will love it. read more

The Algonquin location is completely different than the Elgin location. I won't ever go to Algonquin Burnt Toast again. The staff is not friendly at all. The waitress we had was unattentive. The eggs are undercooked and soggy. The only plus to the Algonquin location is that it is much bigger than its previous location in Lake in the Hills. Head to the Elgin location... much better!!! read more

I want to commend you on your wait staff - especially Gert. We go to Burnt Toast at least once a week. We always ask for Gert to take care of us. She is awesome. She gives us great service and is very personable. Part of the reason we go to any restaurant is the service we receive - which is part of the reason why we go to Burnst Toast - because of Gert. When we come in she automatically brings us our juice and coffee. She always knows I want the potato pancakes. She knows that my husband orders different items, so after she has his order, she serves it exactly how he wants it - without having to ask him each time. She is to be commended. BRAVO! Also, we enjoy the food,. I absolutely love your potato pancakes. That is all I ever order. They are the best, and I have had them all over. It is great to have a great restaurant in Algonquin. read more

Only things we order more than once: - Fresh Strawberry Orange Juice - Seafood Omelette - Seafood Benedict Things we've tried but won't re-oder: - Hot Chocolate - French Toast (Famous & Grand Marnier) - too bland for the calories - Spinach & Tomato Egg White Omelette - too bland, add salt; but side fruit cup was larger and better than expected - Meat Lovers Skillet Prices aren't very high, but too high for us to experiment further with anything we haven't already found to be their "special niche", too many other things have been only so-so. Additionally, booth atmosphere is better at the Randall/90 location in Elgin that at the Randall/Meijer location in Algonquin. Uncovered high-efficiency lightbulbs over booths are too bright, and also booths are too small in Algonquin location. read more

This is my favorite breakfast place in the area; I'd rate it 5-stars because the food quality is good enough but service is a little less than what I'd like for a 5-star restaurant so they get 4. Sometimes you do get a great server but sometimes you don't and I think of the last 10 visits my toast was literally burnt 8 of 10 times. Really love the breakfasts (bacon is delicious, hashbrowns with choice of cheese & onion adds nice flavor, ham is a large portion). I don't like the french toast at all though, it's like they use large pieces of french bread and that's just not for me. I did have lunch several times there and really liked the egg salad on croissant as well as the California BLT. It's a nice, clean place...a little on the pricey side but I think you pay for what you get and the food quality makes the price justifiable. read more

This place is awesome! Waitstaff is beyond friendly. Food comes out quickly, even when packed. Food tastes great. read more

I heard this place was "the place" to go to in Algonquin. I was wrong. HUGE wait, which is fine if they have a fast staff that can turn tables. Breakfast is supposed to be quick, not a 2 hour experience. I have no idea why it took 35 minutes in a farm town to get a table. Food was below average and staff spilled coffee on my table. Won't be going back. Best breakfast place I've been to near the area is Brunch cafe in Roselle. read more

Worst experience ever!!! $2 up charge if you are sharing your food what a dump policy!!! Rude waitress, she rushed me to order my food & very un-respectful manager. I wouldn't recommend anyone to go there. read more

My wife and have eaten here several times. Service great, food quality excellent and portions are rrasonable. Favorite place for breakfast, put them in the same class as Walker Bros read more

Went for breakfast today and had the combo 4. 2 eggs, 2 slices of bacon, and 2 pancakes. Food was amazing. Bacon is thick and cooked just right. I also had the strawberry orange which was very good. This is the first time I ever had strawberry OJ. Inside was nice and it was busy but the food came out fast. Server was a 10, read more

Seems you CAN NOT 0 star - Please do not go to this restaurant, quality control and current manager is horrible. I would recommend the Elgin location or another place. I have dietary constraints, so selecting specific items from their menu and actually getting what was ordered matter to me. I'm speaking to things on the menu as well, this wasn't some special order request. Place my order, it was repeated exactly correct on the phone, so I know the order was "heard" but seems after that management has lost complete control of the product and service. Then after not providing proper quality control on orders at this restaurant, manager goes on to explain that my order was basically the same thing, like it's close enough- No offer for replacement at a later time, expectation to spend more gas, drive back to pick it up. I take clients to Elgin and have been there way to many times, seems the Algonquin location isn't up to the same quality, ownership or management as there good location. Seems the manager is having a great day as well, after ruining my breakfast and Sunday. Stay Away! read more

This breakfast restaurant is the best. Service is always great. The food is very good always. Great verity on the menu and they will prepare any dish exactly how you like it. The only reason it did not get a 5 star rating is it is a little pricey having said that it is still worth shelling out a couple of more bucks for a great meal. read more

Gia and her staff are awesome! Great food! Eat breakfast here every weekend. Recommend the Chocolate chip pancakes!

The NEW location in Algonquin (old Ruby Tuesday's) just opened and we decided to check it out. We had been to the Elgin location and the previous location in Lake in the Hills. Anyways, this place is really a rip off. We sat at the counter on a Saturday morning and the waitress added on things to our bill which we thought were included with our order (adding bacon on) and when we tried to tell her we thought that it was included based on how she asked us when taking our order she just shrugged it off and said "no it wasn't, nope, no". Instead of bickering about it was just paid the bill. She really does a job of "upselling" as we heard her take other people's orders asking about adding sides, onions, cheese to hashbrowns etc... Anyways we went in for a small breakfast (we normally do a big Sunday breakfast routine) so we got an oatmeal and 2 pieces of strawberry french toast and the meal was $30++ I was not impressed at all as the food was not great for what we paid. read more

I tried their famous French Toast. Lets just say wow the portions are huge and they give you plentiful butter and/or fresh strawberries that you order with it. read more

Adjust your timing, miss tha crowd and this place is just great. Exactly what you'd want. Big omelettes, nice benedicts, etc...

I cannot understand all the good reviews on this place. I really wanted to like this place too. I went with my youngest son and he was very excited about going. He absolutely adore pancakes. I ordered an omelette and hash browns with grilled onions. My son ordered pancakes. The service was fine and the place itself seemed nice. I did not check out the bathrooms. My omelette came out and usually I can only eat half of a 3 egg omelette. Not the case here. It was okay nothing great but very tiny. Usually breakfast for me can last me three meals. Now my hash browns I was extremely disappointed. The hash browns were cooked and it looked like they just scattered some onions on top instead of cooking it all together. Not what I expected but I guess that is how they make things here. When I inquired about it to the waitress, yeah that's how they do it, was all she said. It also came with pancakes which usually is another meal for me but while we took them home, I ended up throwing them out. My son's pancakes came out and the portion on the pancakes were huge! My son dove in but after awhile he stopped and said he was full. I tasted tested a pancake and something was off. They weren't bad tasting by any means but different. We took the rest of the pancakes home but they ended up getting thrown out because my son didn't like them very much. I doubt that I would come back. It's too bad because it is close to home. read more

Can't afford to visit here too often as its pricy and I usually go for breakfast but it does have great food and very friendly service! You have to try the hot chocolate, holy delicious calories! Haha! read more

This is the place to go for breakfast in Algonquin ... on a Wednesday after 9:00 a.m., but NEVER on the weekend. We went there this past Sunday and, as usual, there was a crowd. That's usually a sign that the food is good. However, it's not. I'm betting everything is cooked assembly line style, prepared ahead of time, and slapped on a plate to get the diners in and out as quick as possible based on how fast our food was delivered to the table. I ordered the chicken and waffles (a hefty $12.95 price tag) and for that I got 3/4 of a soggy waffle and thin slices of a chicken patty that was not prepared on site, probably purchased from a purveyor, thawed out, and deep-fried. It also came with a, and I'm not believing I'm typing this, with an overabundance of sliced bacon. I'm glad I asked for the syrup on the side. My wife ordered Very-berry French toast. It came soggy and cold. The strawberries were fresh and were enough to actually share. So, go there at your own risk on a weekend, but the food is much better on a weekday when the crowds thin out. Peace. read more

This is my new favorite place for brunch, it has great service and the food came out very fast. I had the meat lovers skillet with hollandaise sauce and it was terrific we were leaving 40 minutes after we came. read more

Family business offering fantastic food, service, and attentive owners. Love this place and the custom roasted coffee. Corn beef hash and eggs with the best hash brown potatoes is excellent. Corn-beef benedict was also excellent. Special was a 1/2 backed chicken on a waffle - looked incredible! They also offer multi-grain waffles and pancakes for those looking for a healthier choices. read more

Great food, went there for lunch. Felt hustled by the hostess as far as the seating. Great food, nice atmosphere.

This love is awsome .They have good breakfast here the pancakes are good I got the steak skillet. They put slot of steak In it cheese peppers onions .it's so good you can bring the family they are open early in the morning and close at 2:30 read more

The one thing that was memorable about this place is that it was Arctic in there. They weren't very busy for a breakfast restaurant at noon which was I guess good but surprising. I'm used to the insanity at Wildberry where you wait outside for 3 years before you get a pancake. The menu was pretty average for a breakfast restaurant. The standard fare of pancakes, eggs, french toast and skillets. I really couldn't get over how cold I was to enjoy my breakfast. They had waffles that had bacon cooked into them that we're pretty good but overly salty. And the chicken that came with the waffles was more a chicken stick than an actual chicken breast. I had the two eggs bacon and pancake combo with upgraded chocolate chip pancakes. My pet peeve is when chocolate-chip pancakes don't actually have chocolate chips baked into them. I think only one pancake actually had chocolate chips and the other just had them sprinkled in between the layers. The whipped cream was good on the pancakes and the pancakes themselves were fluffy I just hate a misrepresented meal. It was pretty budget-friendly as well for the both of us with pop it came to $30 before tip. And the bus boys are on their A-game with cleaning the tables left and right. The waitress was also very nice and I would eat there again if it was closer to home. read more

I tried Burnt Toast for the first time this last Sunday a little bit before 1PM. The place was totally packed, but myself and my boyfriend were able to get a table in just 15 minutes. Get the Gran Marnier French Toast and the freshly squeezed Orange-Strawberry Juice. You won't be disappointed! read more

It is a shame because it has the potential to be better. The service is slow and the food average. Don't think I'll be back. The last time I was there I ordered the half egg salad sandwich with soup. The egg salad was flavorless. I had to add salt and as I was eating my soup and taking more broth out of the bowl I noticed a chip and big crack in the bowl. read more

Great breakfast go to spot. Love the two person booths so cool. Service never false, always tip top . Always leave full .

Great food, nice place and large portions for leftovers, everytime. We had Brittany as our sever and she was awesome. Incredibly friendly, attentive without over-doing it and provides excellent customer service. She truly is a gem and we truly enjoyed our breakfast experience! read more

They're always busy and its easy to understand why! Their food is spectacular. I've been going there for years :) I recommend it to everybody who wants a good breakfast read more

My favorite restaurant, I have breakfast there every day, sit at same stool when it is available, food is great and so is the service. Love to people watch, have met some really nice people. The staff is great and very friendly, I recommend this restaurant highly. The owner and his wife are the greatest. read more

This place is the real deal, been there a few times, haven't had anything bad yet. Portions are large, you don't need to order extra sides. Prices are very reasonable especially for the portion sizes you receive, many items are under $10 which is rare these days. read more

Well I know the owner personaly, so I kinda hafta say that this is a great place. But in al honesty it really is. All of thier selections are great and cooked by well trained gourmet chefs. read more

Wish I could give this place zero stars... been to this establishment plenty of times with a mediocre experience. But today has me not ever wanting to return! Our server was a Latino man who pretty much took the order and after that was no where to be found. When the food came out there was hair sitting right on top of my eggs. Talk about loosing my appetite. But me being the easy going guy I try to be, I patiently waited for the server to check on us. It was as if he completely forgot we were sitting there! We will no longer be returning! It seemed as though our server was too busy socializing with his fellow employees than to check on his customers! Sad to say we will not be returning to this sub par overrated breakfast spot! Good riddance! Overall this place is over priced for the food and service you receive! read more