Really happy with my experience and felt that the services provided were clear, direct, and…read moreprompt. I did not feel like I was being overcharged and I was not pressured for any services. I came in to get my AC serviced and tire patched. Discovered I needed a replacement hose for my AC which they ordered in for me, replaced 2 tires and got a brake inspection. I came back a week later for a follow up service. Discovered another underlining issue. They provided options and I plan on returning to complete this service. They are true to their estimated timeframe, pricing, and services. I highly recommend this business for your car services. Thank you!

Can't say enough good things about Cypress Auto. They are always so friendly and always take care…read moreof the problem no matter what it is. Literally bring your car here for whatever your need is and save yourselves the hassle and headaches that other places cause. This team has help me so much since I've started bringing my car here for maintenance. They have fixed my engine for various issues, fixed tire issues and given me peace of mind every single time. The work is highly quality and never rushed. You and your car are not just another ticket to them, unlike other business. Highly recommend Cypress Auto!!!

I had a really great experience at this shop and honestly can't recommend them enough. A few weeks…read moreago, my catalytic converter was stolen, and I had it replaced at another shop. After that repair, my check engine light suddenly came on--even though it wasn't on before. The first shop told me it was a problem with the mass air flow sensor and tried to charge me to fix it, which didn't feel right to me. So I decided to come here for a second opinion, and I'm really glad I did. The mechanic took the time to properly diagnose the issue and walked me through everything step by step. Within about an hour, he figured out that it wasn't the air flow sensor at all--it was just a blown fuse. That alone saved me a lot of money and potentially from being overcharged elsewhere. What really stood out was the honesty and communication. He explained clearly what went wrong, didn't try to upsell anything, and made sure I understood the situation. On top of that, he even aired up my tires for free, which was a nice touch. Fast, honest, and affordable service like this is hard to find. I'll definitely be coming back and recommending this shop to others.

Amazing service, quick (10-15min), affordable, friendly staff, professional - highly recommend! I…read morebought a lightly used tired that looked practically new for half the price out the door of what I was quoted at American tires. I had a concern that maybe the price was so good because they were using tires that were patched or something but nothing could be further from the truth! They shared were they source their tires from and rest assured you're getting a great deal for sometimes practically new tires. These guys and girls are the real deal. They have earned a life time customer and my trust to send my friends and family in the future!

I had to install this app in order to make these comments. ...and I hate apps!!…read moreThis is a wonderful business, normally (I am sure like me) you are srching for a skilled and honest relationship. Search no more, you found it! Never had a mechanic tell me "you don't need that", that was new. Drop it off pick it up, so easy. Reasonable charges, clear explanations, obvious professional interests. Please don't come here, ...I want these guys all for myself!!!

This review is only for their customer service and quoting process. I did not use their services…read morebecause they were a little far from my home (25 mins away). I requested a quote to recharge the AC system on a truck by method of evacuating and recovering the existing freon gas, vacuum testing the system for leaks, and then pumping the recovered gas back in along with any extra gas needed to meet factory spec. They were the first to respond (in what seem like less than 10 mins) with a base price plus a TBD cost of add'l freon I'd need. Their price was the lowest compared to all other Yelp responses I received by at least $40. Based off this very limited interaction, I'd recommend reaching out to them if you ever need any services.

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

Great service. Very reasonable with pricing. Thank you to…read moreDaniel and his team. I recommend this shop to anyone.

It has been about a couple of months since my car repair by Western Auto Care. My car is running…read moresmoothly for being 20 years old (2005 Toyota Corolla). Back in August my car stopped going in reverse and I knew it was time to replace transmission. I message around to a few vendors on YELP. Most of the vendors were were asking for double or tripled the amount for rebuilding transmission. Daniel suggested buying an used transmission which cut down on the costs significantly. Once I had the car dropped off he was constantly updating me with texts/photos of the car status. I also had him replace the real main seal (since transmission is already out) and replace the motor mounts (transmission and engine) and control arms with ball joints. They also tested the used transmission to make sure it held up. They were able to do all that work in 2 days. The car needed to run a while to break in the new/"used" transmission. Daniel and his team did an excellent job with the repair work, communication, and the pricing. The pricing was quite reasonable (Daniel did let me know ahead of time the pricing/quotes for potential work). I would take my current and future cars to him for any repair work. Sorry for the late review Daniel.

I would like to take a moment to truly thank Keith for his hard work and dedication to fixing my…read morecar. He went above and beyond all my expectations, truly a great mechanic. Had a super mysterious clunking when driving over bumps & dips due to previous mechanic mistakes, and he took some of his personal time to come with me and to hear it for himself. They priced very fairly and had an incredible turnaround time, typically done within the same day. Thank you Keith for all that you do, I will be back because of you for the foreseeable future. PS: Keith, the sound is completely gone. Again, thank you.

Amazing honest auto shop that doesn't not try to upsell you. They told me about an issue my car is…read morehaving and were upfront that it's not a fire now but could become an issue later. Yet they did not try to pressure me into fixing it, but rather told me in a more of an off hand, oh hey by the way kind of heads up. I appreciated their honesty and the price is not a rip off either. The only downside is that they don't take appointments so it's a first come first serve situation and I had to come in on a PTO day since I want to make sure it got taken care of that day.

I highly highly highly recommend to come for all your car repairs. Customer service is top notch…read moreand Francis is so friendly and is always honest and respectful. I've had my transmission repaired and I am extremely satisfied with the work and will continue to bring all my cars here to him.

Needed a new fuel pump for my truck. Took it to full service auto and transmission and Francis had…read moremy truck fixed and back to me the same day at a very reasonable price I will definitely use Francis for all my repair needs in the future. Cheryl

I got a few quotes before deciding to bring my 2014 Prius Plug-in here, and I'm really glad I did…read more They weren't the cheapest and they weren't the most expensive, but I felt like they charged what they needed to in order to get the job done I had no idea they even worked on hybrids because I never saw that mentioned anywhere, and I think more people should know. They took the time to explain the repair, confirmed the diagnostic code, and even pointed out a few things I should do to help my Prius last longer. They noticed my hybrid battery cooling fan was missing after I told them I just had it "replaced" at another shop. That's the kind of information you don't usually get from a repair shop. They ended up not needing to drop the subframe, so they adjusted the labor instead of charging me for work they didn't have to do. It still took the amount of time they said it was going to take, but still discounted me a little bit which I thought was cool. I also had them do an oil change while it was there, and even that was less expensive than what I normally pay at places like Jiffy Lube or Valvoline. If you own a Prius or any hybrid, I'd definitely recommend checking them out. More than anything, I left feeling like they genuinely know these cars and took the time to educate me, not just fix it. I'll definitely be bringing my Prius back if I ever need anything else.

Jim is awesome. Professional, honest, and just wants to help. Very understanding and helpful in…read moregoing the extra mile for his customers. Will be back!