Had cameras installed and wasn't sure how good they would be, but they worked amazing very clear…read moreand so was the camera audio. The cameras are very sensitive when detecting motion which is greatly appreciated for security and safety. Overall I was a bit skeptical but surprisingly very satisfied with the product

Customer service and communication A+! Highly recommended and will do business again…read more Got a front and back camera installed along with a Google nest doorbell and Google nest thermostat.

Scariest experience ever my two-year-old accidentally locked the door behind us, and I couldn't get…read moreback inside to her. I immediately called this locksmith, and they arrived in under 20 minutes. I can't thank you guys enough for responding so quickly and helping us during such a scary moment. You turned an absolutely terrifying situation into one I'll forever be grateful for. You guys will definitely be someone I always remember and recommend

Grat was quick, efficient, and had positive attitude!…read more Needed assistance and was able to meet and get it done the next day. My new go to locksmith!

I called a few installers in the area before finally went with David. He showed up few days later…read morefor a quick pre-install walkthrough to have better understanding of the layouts and shared a few tips on the where the cameras should be installed to have the best coverages. On install day David and his crew showed up on time and completed the install in a few hours. He also helped me set up the recorder before he left and followed up a few days later to see if everything is working. I highly recommend David @ CCTVMicro for your next security camera install.

CCTV Micro came and assessed our home and worked through issues we had with running additional…read morecable to add cameras. David suggested POE extenders to avoid running extra cable that would be more than likely exposed on the exterior. He solved issues relating to IP conflicts and was quick to fix some of the cameras that did not work due to these conflicts in my Lorex system. I appreciate David's willingness to come out and install our cameras and troubleshoot the IP conflict issues.

Elihu and his team are completely professional and extremely hardworking. We needed a serious…read moreupgrade to our home security system and Security Eco stepped up 1st to the job. They conducted an in-home assessment and quoted a price within hours. Unknown to Elihu, I did some serious AI analysis on his proposal and the equipment and labor charges were better than fair. When his guys showed up on time yesterday, they worked extra hours to finish the job before sundown and ran me through a compete tutorial on the system. Moreover, they were happy to make camera adjustments to meet my satisfaction even when that meant extra time high up on ladders and in the attic in almost 100 degree heat! All I can say is I'm thrilled with the job they performed and I fully recommend them!

I'll save you some time: stop looking and just book with Security Eco. We contacted a few companies…read moreand had very different experiences: one tried to push solar cameras, another talked about opening up a bunch of walls and patch repairs, and another gave us a crazy high quote. Security Eco was quick to respond and had the best prices. The team came out and installed the four wired cameras and NVR. The installers were efficient, wired all the cameras without making large holes in our walls, and made sure we were happy before they left. I'd definitely use them again if we need another install. Thank you!

Seniors beware My equipment is over 6 years old and…read moreequipment is paid for. I pay over $60 monthly. I have to pay for a technician to do anything. ADT has also leaked my personal info on the dark web. Bye you corporate scam artists.

I had no issues with the alarm service itself. But I do have major issues with shady business…read morepractices. I do realize that ADT corporate is different from installers like DPS and my complaint is more with corporate, but I feel it is my duty to inform potential DPS customers what it is like to work with ADT. DPS did my initial install and while they have been professional and courteous, they are attached to a deceitful company. Last fall, I decided to sell my house. I wanted to upgrade my control panel to an all-digital panel as part of sprucing up the house for sale. A tech came out to check out my equipment. He quoted me a price for the new panel and came out the next day to install it. I have now moved and called ADT to cancel my service. I was informed that when I upgraded my control panel, I signed a 2 year contract. Well, I was not informed of this by the tech. Did I read the purchase document for the panel? No. I'm admitting fault on that - but I was told it was just for the panel. Again, I told ADT (both in my initial reach out and in person with the tech) that I was doing this to upgrade for a MOVE. I made it clear I was LEAVING. Why on earth would I agree to a 2-year contract extension? After more than an hour on the phone with ADT trying to get it canceled (I was transferred 5 times) I was told I got the penalty reduced to "$22/month for 12 months." Before I signed (as I was in a hurry as I was at work and had already spent more than hour trying to get a simple contract canceled), I asked the account manager if there were any other hidden fees associated with the contract. He said no. Imagine my surprise the next day when a self-install unit arrived at my door with a pricetag posted to my account for ~$400. Once again, the account manager knew I was living with family and did not want or need an alarm. I do believe I was intentionally set up twice - and fell for it. That is on me. It's on ADT that I was set up. Nefarious business practices. I reported this to the BBB and a day or so later, I got an offer from ADT to reduce my penalty by $500. (The penalty was originaly showing as $1,300.) So now it's down to $700 but I am not giving up on principle. I was a customer for more than 8 years. I paid every bill on time every month. When I buy my new home, you can bet for certain it will NOT be with ADT.

We purchased a security camera system from Homestar in October of 2024. Upon completion the cost…read moreof the system was almost $1000.00 more than the quoted price. After some negotiation we came to an agreeable resolution. Recently the system had some problems and I called them for help. They Failed to return my calls promptly. A text message was sent from Santiago (the technician ) setting up a phone appointment to discuss the problem. He never called. I contacted the camera manufacturer and they recommended another company. Secure-Tel came out and fixed my problems. They we're on time and reasonably priced

It took a few days to get this project done, unexpectedly there was someone who called off and…read morecouldn't finish the job sooner (same day) as stated in the beginning of the process. Overall the system is set up nicely and don't have any issues so far!

I'm definitely getting a system shopping around got to say some people are very courteous and…read moreprofessional. Ready to answer any questions you may have. Very nice experience on the phone with these people very happy with them as a business

When we moved in to our new house we decided we wanted a top notch security system. The installer…read morecame out and gave is all the options and explained the pros and cons of each option. We decided on a system we could control remotely with our phones and they offered great pricing on their monitoring services! Excellent customer service and a great value! Just what you expect from a family owned business!

I had them out a week ago. They replaced a broken camera…read more They charged me another service fee to fix issues. The tech did not fix the problems. They got worse after he left. The issues not fixed and now lost zones. The 3rd area he briefly looked at is not working either. The techs Eric and Cesar were able to help in the past. Just not with my current issues. For the $655 I already paid. They ended up sending out a different Tech today. Felipe took the time and did a thorough testing of my system, resolving my issues. He was caring and professional. I'm thankful my complete system works again. 5 stars to Felipe, Eric and Cesar.

Used their service/product with no issue for a couple of years after our house got burglarized…read more Easy to use, customer service was great and responsive. However due to Covid they end up tacking on a truck fee of $90 whenever they do a service call. The system that I had was different from others so when I asked for them to come out to replace a sensor and a smoke detector, it took them 3 hours to realize that they were missing the right sensor so i had to reschedule another service call (and you guessed it) for another $90. Got an invoice for the 3 hour labor on top of the truck fee. Customer service was able to waive the first truck fee. When I spoke to the owner he was dismissive of his customer's concerns and went on to condescendingly say how his microwave was broken and it couldn't be fixed but he still had to pay the repairman (how is this relevant?). Now mind you, I don't mind paying the fee, but shouldn't HQ know what system I have/sensor to bring? It's not about how much the fee is but me having to take another day off to reschedule because a lack of preparedness on their part. After paying for the invoice, I decide to part ways with AMTEC due to their exorbitant fees and we are going with another alarm system. One where you can install yourself where you don't need to have anyone dispatched.