My mother is 87 years old and she had her van ran into in a hit and run in the Raley's parking lot…read more The damage was minimal but the insurance company decided to total the vehicle rather than fix it and pay her off instead of repairing it. Therefore it became a salvaged vehicle. My mother was not ready to part with her most beloved van so she bought it back from the insurance company and went through all of the hassle to be able to re-register it again with DMV, including a brake and light check. That was two years ago. Then came covid. Last year she sent in her check and smog report to get her renewal but it never came in the mail. She does not use computers and for the next year could not seem to get past the recorded phone messages with DMV. Finally the DMVs opened up again so I took her to one of the offices and waited in the line that wrapped around the building with her. I was not able to actually go inside the building with her due to Covid protocols so I waited for her in the car. She notified me once she had returned to my vehicle that they had lost her break and light documents and she had to have the inspection done all over again. She tried to go back to her original brake and light place in West Sacramento. After waiting two weeks for her appointment they told he she had to leave the vehicle all day just to get a 30 minute brake and light check and the lady was very obnoxious to her. I hate people that are not kind and patient to the elderly. She takes care of my father who has dementia so she could not stay and therefore still unable to get a certificate. I looked up places on Yelp and found SMG. They take drop ins so I decided to take my mother there. We arrived there at about a quarter after nine on a Thursday morning and was instructed to turn around and get in line with the other cars waiting on the other side of the street. They were quite busy but they still were very patient and took the extra time to help my mother and they treated her just the way they would want others to treat their own mothers. By ten o'clock everything was taken care of and we were on our merry way. We can only hope DMV does not lose her certificate this time.

Called this number dude sounded asleep and bother that I called for smog then ask is your check…read moreengine light on I said no he proceeds to say I only do the bad ones 916-504-0196very rude service

I came here for a smog check and it was very fast. At mid-day on a Wednesday there was no wait. It…read moretook about 10 minutes (2000 and later cars are just hooked up to the OBD II reader, quick visual inspection, and fuel cap inspection). The waiting area is air conditioned and has seating. Service was good as the workers were friendly and efficient. I purchased a Groupon for a smog check for a 2000 and newer car for approximately $26. The mandatory California State smog certificate fee was $8.25. This fee is the same at every smog shop and is paid to the Bureau of Automotive Repair (BAR) to fund the smog check program; it is only paid if your vehicle passes. For a total cost of $34 it was a good deal. At the time of writing, this shop is not STAR certified. Be sure to check the BAR website to obtain an official list of STAR certified shops if you are required to visit a STAR Certified smog shop. This shop also repairs cars and has a four post lift and two post lift indoors. There were various items and a motorcycle under the four post lift so it seems that it is not used much. There is also a two post lift outside. There was a vehicle in the shop with a dealer license plate so it seems that this shop may purchase cars at auctions, repair, and sell them.

I drove all the way out here to South Sac as I bought a Groupon for their smog check offer. I…read moreneeded a Star station. I checked their website and they list they are a Star station and a photo of the logo. I arrive and I was told to wait 15 minutes as the workers were eating lunch in the office space. No worries. Waste the wait and the drive to be told they USED to be a Stat station but for whatever reason lost their status as one. If so, how about removing all mention/photo of Star from your website? Probably too much effort which in turn is a disservice to your customers who rely on you for accurate information to serve their needs.

The owner and operator along with his team has done a number of repairs for my family over the…read morelast 7-8 years. Jorge is patient, intelligent, and does above quality work. Finding a good mechanic is like finding a good doctor. When you find one you stick with them. Pricing is reasonable. Scheduling a repair works best for me. They are very accommodating based on my schedule when possible.

I have twice asked this place for an estimate for my car repair and have never gotten a phone call…read moreback.

Giving them only 3 stars because I haven't gone there in a few years. When I did they were honest…read moreand very helpful. They even called me to tell me that work needed would be covered under my extended warranty at the dealership one time saving me several hundred dollars that they could have made by not saying anything - - - and I'm just a girl. With Jim still involved, I don't see that that would change.

Needed a smog check so I stopped in to get my required DMV smog check, you have to bring your DMV…read morepaperwork so that they scan it properly. The guy was super nice and said he can get me in right away and takes 15 mins max. They took my keys and drove it into garage and I was out the door within 15 mins. They give you all the paperwork and the fees are all transparent and posted on the wall. Very good service and I will keep going back for my smog check needs!

Got there at 0800, out of there in almost 15 minutes. Been to them once before and had a good…read moreexperience as well. Friendly and fast, will go back.

Got a quote for brakes from these guys (disks and pads) that was significantly lower than the other…read moreshops I called, set up the appt for the same day. The technician came out to my house, he was polite and clean. It probably took him less than an hour to get the job done right there in my garage. They even saved me some money on the parts. Its not hyperbole to say this was probably the most painless auto repair I've had done. Thanks! UPDATE: Called today 8/21/18 and as the other reviewer said they are now closed. Too bad they were incredibly convenient.

Duanes Mobile Auto Repair was very thorough and got my car fixed!! They are very reliable, honest…read moreand great people! They know how to fix cars! I had called a few people to come out who flaked on me, but Duanes Mobile was quick to come out and fix our car issue! I definitely recommend them to anyone who wants great service, honest people and experience. I give them 10 stars!!!

UPDATE.I posted an update earlier, and I guess Yelp erased it?Idk.I know this is very long,but I…read morestrongly suggest taking the time to read it all.The leak they caused and we paid to have them fix,is now broke again,in less than 2 months.Please read. As I mentioned, I had a very severe oil leak caused by an incompetent oil change they did.They were previously called Kings complete auto repair, or Kings auto repair,and claim to have been in business for 20 years.I just notice the address is the same,but they changed their name to American Tent??? When I wrote this review back on 8/7/14,I wrote it under Kings auto repair.I believe I was their only review. I wonder how many names they have used,or locations they have worked at.Changing the name prevents you from information from previous reviews under a different name.It is the exact same thing as what apartments do all the time.When they change their names a lot.,or are under new management,there IS a reason for that.,My apt.recently did as well.I believe they did not want people to see all the really bad reviews.They had a 2 star rating for such awful treatment and response to any problems,and very slow response or even no response to complains,or things that need to be fixed.They changed the name,...however,if you look up them by their address,you can see all the bad reviews under the old name.Anywyas,,sorry to get off topic a bit.I am just making my point,about looking up the address or name(s),former names if you can find that info,or ,Kings complete auto repair, or Kings auto repair at 10751 Folsom Blvd in Rancho Cordova..I don't know what they were called before that,or where they may have been located before that, Their office is a mess.It is awful,very dusty and very dirty.They don't even have water for customers,or a beverage machine,and it was very hot in there.No air conditioning.I don't think they even had 1 review.I am not positive though.They may have had one.. .I just wanted to post an update.Approximately a month ago I took my car back to them to fix the oil leak they caused from a oil change.I did not know the oil leak was caused by their oil change,Their technician inspected my car,not knowing they did it.He said something to the effect that the last place you had an oil change used the wrong filter and was not the right size or made for my car.I don't recall verbatim,.He told me I was lucky my engine did not die.So we went back to have them fix it.My car is now leaking oil again from the same place that "fixed" it and caused the problem to begin with ,I will not go back there again,I did not want to in the first place.I have never ,ever had something like this happen from a simple oil change.Not only did they overcharged us on their written estimate for the fixing of the oil leak and brakes. I think they should have fixed the oil leak free,as they caused it. As I mentioned before they had a coupon off the cost of labor for brake service.They refused to honor it.So just fyi,the oil leak they caused,never apologized for,charged us to fix,is once again broken,just a little over a month after they "fixed" it. I refuse to go back there.They clearly are incredibly incompetent,and I would NEVER,EVER consider allowing them to touch my car again.They have cheap prices, and weekly coupons in the pennysaver.I think that is what attracts people.I know I use coupons for oil changes and free inspections too.I want to mention,the owner can appear very polite,and respectful,but I don't know how many people have seen the side of him my father and I did. I also suggest you consider why they have changed their name, and if they were in business 20 years as they say,why when they were called Kings complete auto or Kings auto,did they have one review?Mine.Or maybe 1 before mine.You do not save money if you have to keep repairing it because they can't fix things properly.Especially when they do not offer to fix their own errors. They are not listed with the BBB,they have no awards to my knowledge for good service, and customer satisfaction,or based on the stores response due to any errors they make,...as most places apologize, and fix any errors they did for free,They do not have valid or any good reviews on yelp,except for the hidden ones,Mostly about how cheap they are, or how polite he is.What a joke.He is polite until he isn't.He gets irate.No exaggeration, Just F.Y.I,he is NOT in a good standing with Angie's list,or any local reviews for sacramento.Such as KCRA, who does reviews of, "the best of Sacramento".We have not filed a complaint to the BBB yet,but we fully intend to now. I admit,when I read reviews like this,I REALLY take them with a grain of salt.Some people are very irrational,blame everyone,and just want to complain.Some are not rational or are not being totally honest.You have to be careful who's reviews you believe.I wish I had recorded his behavior on my cell.So it is not just my word verses his if he ever responds.

This place is great! They treat my car like it's their own! Never disappointed and also they have…read moregreat prices! The workers are all so kind and they get the job done right! Definitely would recommend bringing your car here :)

I needed to get my car towed due to a fan belt blow out, and had AAA roadside service. Didn't…read morerealize that AAA had a repair service. They did and fixed my BMW! It was expensive bhut they gave me a ride back to my home and when the car was ready they6 picked me up to get my car at the facility...Wow. Surprised again.. Mr. Sanchez helpful and professional..Thanks guys i hope i don't see you again, but if i doi need assistance i'll bring my car to you.

Very bad customer service I wanted to fix my car Ac I call them and ask for a price the man on the…read morephone say 120 I told him I have 100$ instead then he say go fuck offf . I'm chocked don't go there!!!