I stopped by randomly for assistance diagnosing an alarming noise my car was making after hitting a…read morepothole. Matt offered to drive a short distance with me... Baboom, right away he suspected rear shocks and advised I not continue driving far without getting it fixed. YES! No business exchange made, it was an old fashion, thoughtful time given for free. And, made a huge difference in the safety of using that car. If ever I need the type of service Caliber Collision offers, I will most definitely give them my business!

I gave Caliber Collision five out of five stars because they deserve it. They did an excellent job…read moreon my Toyota. They kept me informed every step of the way they left the door open. If anything else came up on the car I could come back in and get it done, they have a lifetime warranty on their stand behind their finished work. They are knowledgeable, polite, and work with the customers every step of the way, including the Rent-A-Car, I didn't even have to take a Uber or get a ride. The Rent-A-Car was right there and I returned the Rent-A-Car right there and they handled everything. I will definitely to anyone who needs work done and I will definitely go back as a my Camry looks like it's brand new again and the paint match was spot on. Thank you very much Caliber Collision your a top notch company

Incredibly honest and extremely helpful. Helped us find a $20 solution over a $1500 option. Will…read moreabsolutely go back here if/when we need more body work.

Easy to work with on a complicated insurance situation. High quality repair and paint work. Shane…read moregreat to work with.

The staff at Newport Collision are nothing less than phenomenal! Definitely five stars! They go…read moreabove and beyond! The auto bodywork is perfect at a reasonable price! Steve is very knowledgeable and makes things easy to understand! I don't review things often, but this business deserves your business!!

Just got my car back from getting hail damage fixed, looks perfect and they handled all the…read moreinsurance bother, made it easy for me. Newport Collision has done several other repairs for my family. I couldn't be happier with their work. Collision work, fixing hail dents, bumper and fender repair, all made my cars look great. Their front office is small and clean, their staff is very pleasant and organized. And when I drive home from their shop, my cars look and drive like new. Very impressive! They're more convenient and at least as good as the big chain shops. This local shop gets the repair done faster and better. I don't see any reason to go elsewhere.

I have been a Rob's Auto customer for over a decade. The owner Shawn and his team of technicians…read moreare the best. I have had a number of different vehicles with various failures. Shawn's extensive knowledge of auto repair ensures I will leave with the problem solved. I am confident in their work and honest evaluation of the repair. I recommend them to anyone needing a repair.

I have to say that just this week I brought 2 separate vehicles into this shop for my first time…read moreand have never been more impressed with an auto shop. The employees were very friendly and honest up front. My vehicle needed a lot of repairs and what impressed me most is how they kept me very informed on the process throughout the time my vehicles were at the shop. They gave very accurate quotes during the process and in fact was less than the original quote due to a sensor that I thought was bad but was just not installed correctly from a different shop. They definitely have my business going forward and would recommend them to any friends or family.

brought my 2014 f150 in for a transmission last oct took them 2weeks to get the work done, when i…read morepicked up truck i suspected them of putting more miles on my truck then there should have been, i was also missing a bed liner, i did not say anything cause i was not sure if they did use my truck and if the bed liner when missing on there watch. i put 800 miles the truck , then Jun 3 i brought it back for warranty work on the transmission , was shifting hard. but this time i locked my tail gate and took pictures of my dash milage and fuel .so they had my truck 7 weeks trying to find out what was wrong with the transmission, witch they could not fix.so they put in another rebuilt transmission .when i when to pick it up i notice tail gate was unlocked so i asked why is this tail gate unlocked ,, he replied i used your truck to go get parts a few times,, so i went to my truck and took another picture of the dash they put 114 miles on my truck and burnt 1/2 tank of gas front grill was damaged and there was debris and dents and scratches to the bed of my truck. i said to him don't you think this is totally unacceptable he said no. i said do you drive all the customers cars like this he said i do. i then said this is not right and at that point he told me to take my truck and go. seems to be a good mechanic if you don't mind him treating your car/truck like it ant shit! if you use them i highly advise you to note your milage and condition of your vehicle. would not even give 1 star if i could post with out doing so.

Im turning 34 now and been taking several of my cars there since I was 16 years old. They are very…read morehonest, wouldn't lie or cheat you like other car mechanics. Im a local in Newport and they're my go to autoshop. Even if you're not from around Newport MN. Take your car there. You won't ben disappointed. You might have to wait over a week to get your car in which shows you people trust bringing their vehicle there!

I'm a very pleased customer and have done business with this company for over 20 years. Not only…read morefor just repairs but also I've purchased quality reliable cars from them . Cars come and go yet honesty respect and knowledge of what it takes to provide excellent service in the auto repair and collision business is rare. You will find just that at North Point, I've started with them before the new name and will gladly continue, they work hard to serve the community.

I am a tow truck driver and I wouldnt suggest this company by any means. I was towing in a vehicle…read moretoday and I was going to drop the vehicle in the lot and the owner rudely came out and said " don't you drop it there, drop it in my garage". If you know this place you know that it is on an extremely busy road and I can not block traffic to drop it off where he wanted it. Let alone I could not fit where he wanted it. I proceeded to drop the vehicle and he came out and threatened me. I told him if you have an issue feel free to call my dispatch and he refused to do that. I dropped the vehicle safely. I then went to give the owner the keys as I am supposed to do after I drop every vehicle. He then came at me after I put the keys onto his desked. Grabbed the back of neck and my hoodie and put the keys into my hoodie. I then told him "do not touch me" two times he then pushed me out of the door and luckily I moved my hand fast enough because my hand was in the door before he slammed the door.

They cancelled my appointment, which I found out via text. When I tried to reschedule by text, the…read morebot asked for the same information 3 times. When I called, I got an answering machine. Then I received a text saying, "It looks like you'd like a quote," and then, "Will you be using insurance?" That was information I'd given them when I scheduled the first time. I'm not going through the same intake process twice, especially because they were the ones who cancelled. They cancelled because their tech was going to be out the next day, so I guess they only have one tech? Bad experience all around.

USAA partners with Safelite, that should tell you enough. Everything was easy-peasy. Made the…read moreappointment from my phone, the tech came on the early end of between 8am-12pm on a Saturday. The guy was very polite and courteous, and mindful of my car. He did a great job replacing things and though I just went with the base windshield, the glass quality seems nice. Service was also fast in my opinion, hour and a half tops. 10/5 stars. A+++++ Thank you Safelite.

I went to Oakdale Collision to get my car back. They said they were having trouble with my battery…read more They said I might have to jump it. Why would that be? My battery was perfect when I dropped it off. Why is this my problem? Now they ate going to charge the car and have me come back. Now when I go back to get my car, the battery is only going to last till I get home? Then what? Worst place ever!

Brought my vehicle in on an insurance claim with driver side damage and a busted window. They left…read moreglass in my vents, seat, and floor after charging the insurance company to remove it. The weather stripping installed on the door/window was installed incorrectly. Looks like a 2 year old put it on. The scratches weren't even buffed out. At the bare minimum, this should have been done. It shows they take no pride in their work or final product, in my opinion. Which, when I addressed this with the shop manager he told me that it wasn't part of the accident because it came to the shop like that??? Ummmm, yep it did, it was in an accident! They didn't put all of the hardware back in the door upon installation. This is all just part of what brought me to my insurance company to fix this mess. It has been over a month now, and after being told I would hear back from the shop manager to set up a date to fix these issues, I have heard nothing! I have called twice, and he has been unavailable each time. At this point, my family can not trust them to fix this mess, if this was the product of them on a good day! They take pictures, they decide what damage is being fixed and what is considered accident, even after I showed them the entire accident area. This is a nightmare. Not recommended, I will never go here again. I just wanted my newer vehicle brought back to the condition before the accident. That's after all what my insurance is for. This isn't even 1 star work. It deserves not on ounce more of my time or my energy.