I had been recommended this place by another automotive business for a big scratch along the…read morepassenger side of my 2023 Nissan Leaf. I had been putting off dealing with the scratch because the last time i had a fender bender issue and had to go through insurance with an auto body shop, I'd had a bad experience with the rental car company they used trying to pin me with a ticket that wasn't mine, and long crazy story unrelated here. I had gone back to the same auto body shop (because it appeared they did a good job and they were very nice people, rental car not really their fault). But even though, to me it looked like a smaller job, they told to me it would be another biggish job, reaching into near $5000 to repair with panels, bumper, and paint repair, where I'd need a rental car co again so i had put it off, for fear of using rental car co, plus i have a $1000 deductible (ouch). To make a long story shorter i came into Downtown auto, upon referral, and met with a very nice guy, Martin. He took a look at my scratches and actually buffed them all out on the spot! (wow!) and gave me a bid to fix my front bumper for less than my deductible so i wouldn't even need to go through the insurance and rent a car! Plus, he said it'd be done in like 2 hours. I made the appointment and can't wait to update this review further. Btw, it's a comfortable waiting area, with nice glass viewing windows to see what's going on with your ride. And if you need to make a Costco run that day? It's conveniently located right across the street!

Spencer is an absolute pro. Can't recommend him and Downtown Autobody enough. They couldn't help me…read morewith my specific problem because of warranty issues, but Spencer still took time out of his day to help diagnose my problem and helped get me on the right repair path. He earned a future customer!

Got my left front bumper smashed to pieces, and this is one of the places my insurance recommended…read more I wanted to go here anyway due to positive reviews from friends. They got me in right away, kept in touch about what was needed, and had my car ready in a few days. When I got my car back, I was shocked at how clean it was. I can't speak to value since this was my only experience, needing work on my car, and insurance covered it.

Outstanding service from start to finish! The team was professional, honest, and kept me updated…read morethroughout the repair. My car looks brand new--paint matched perfectly and the finish is flawless. Fast, reliable, and truly customer-focused. Highly recommend!

This shop over charges and sold us on a really bad car build. We trusted Zane and he talked us into…read moresome really bad ideas. So many other reputable places to take your car. Do your homework! We still have PTSD over our build and it's been 9-10 years. Lies, crap and lots of over charges. Shame on us for not pulling the plug on a bad project sooner. We pulled the car and sold it at a huge loss. Glad to be out from the horrible build. But still think about this every now and again. We know at least 5 others with similar experiences. We should start a surviving Cotati Speed Shop support group.

From the owner: Custom hand crafted vehicles; parts and service work for custom hot rods and muscle cars and…read moreclassics, full paint and body shop, and full metal fabrication shop. We are here to make your dream car come true.

I was rear ended in a parking lot and this is where my insurance company sent me for repairs. The…read morewaiting room is comfortable with couches. I'm still waiting to see how it goes. I'll bring it in next week once they get the parts.

I stopped in to ask advice for a problem with a loose radiator protector and they fixed it on the…read morespot. So accommodating, so thoughtful. Highly recommend.

Amazing experience from start to finish!…read more I started by requesting a quote appointment on Yelp, was contacted within an hour to answer my questions and set an appointment. I was able to bring it in same day to get an estimate and the repair itself was a few days. The communication at every stage was very quick. The repair was perfect and my mom-van was shining when I got it back. They not only washed the exterior, but they also cleaned and polished the headlights and vacuumed the inside. It looks so much better than when I brought it in! The service was friendly, timely and quality all around. Would definitely recommend J&J auto body.

J & J Auto body was so awesome to work with. Kelly worked closely with the insurance company kept…read moreus informed every step of the way. We were so pleased with the body work and highly recommend J & J Auto body.

I had some body damage on my vehicle and Eddy and his guys fixed me up SUPER quick. He was also…read morestraight up with me about everything and never did I feel I was being steered into something that wasn't in my best interest. Eddy is also very knowledgeable, as you'd hope a guy who runs any kind of auto shop would be, and offered multiple solutions to me. This is probably the best place you could take your car for any kind of problem and that's exactly what I will be doing moving forward.

I'll start by saying that I am by far the pickiest guy I know when it comes to cars in general, and…read moreespecially paint matching on auto body repairs. I have owned several cars with prior paintwork, and not a single one of them ever stopped bugging me, and not a single other person in my life ever even noticed. So, that's me. Let's talk about Eddie's Paint Works: I absolutely cannot recommend Eddie and the team here highly enough. They repaired my wife's Ford Mustang Mach-E (got hit on the passenger's door) with a warm pearl white paint color - not an easy color to nail. I absolutely, positively, CANNOT tell that the car was ever hit, nor that it was partially repainted and blended. It's incredible. I'm simply blown away in a way that's hard to put into words - I went 38 years of life thinking that no paint repair could ever be undetectable, and here I am, proven wrong. In addition to incredible artisan-quality paintwork, Eddie used new parts directly from Ford for the repair and even took the car to a Ford dealer to make sure all the safety sensors were properly recalibrated. Eddie is a true "car guy" and I found this shop by looking for shops that people trusted with their true pride and joy - sports cars, hot rods, etc. Trust those people. This was my first time dealing with an insurance claim and Eddie was incredibly helpful in educating me about the process and providing me with some advice and guidance. He worked seamlessly with my insurance and it was overall just a totally painless process. In CA, YOU have the right to choose what shop to get your car repaired at - your insurance can't tell you where to go. Do yourself a favor and go to Eddie! I hope I don't get in an accident anytime soon, but if I do, at least now I know I can go to Eddie and everything will turn out perfectly. I'll never look for another auto body shop as long as I live here and as long as Eddie is around.

I had been recommended this place by another automotive business for a big scratch along the…read morepassenger side of my 2023 Nissan Leaf. I had been putting off dealing with the scratch because the last time i had a fender bender issue and had to go through insurance with an auto body shop, I'd had a bad experience with the rental car company they used trying to pin me with a ticket that wasn't mine, and long crazy story unrelated here. I had gone back to the same auto body shop (because it appeared they did a good job and they were very nice people, rental car not really their fault). But even though, to me it looked like a smaller job, they told to me it would be another biggish job, reaching into near $5000 to repair with panels, bumper, and paint repair, where I'd need a rental car co again so i had put it off, for fear of using rental car co, plus i have a $1000 deductible (ouch). To make a long story shorter i came into Downtown auto, upon referral, and met with a very nice guy, Martin. He took a look at my scratches and actually buffed them all out on the spot! (wow!) and gave me a bid to fix my front bumper for less than my deductible so i wouldn't even need to go through the insurance and rent a car! Plus, he said it'd be done in like 2 hours. I made the appointment and can't wait to update this review further. Btw, it's a comfortable waiting area, with nice glass viewing windows to see what's going on with your ride. And if you need to make a Costco run that day? It's conveniently located right across the street!

There is a reason this page has nothing but 5 star reviews. The work is top notch, but what makes…read morethem stand out to me is the customer service. I've dealt with many auto body shops in the past, and jobs that don't involve insurance work generally get passed over as a priority. A job that is promised to take a month, turns into 18 months quickly with little communication in-between, especially with classic cars like mine. That was not Downtown Collision. They stuck to their original timeline without sacrificing the quality of work. Gabriel kept me informed on the progress of the job the whole time. Sent me photos of the progress and checked in if there were any issues that needed a decision. Can't say enough good things about the level of honest customer service. And the level of work is impeccable. I brought in a classic car that needed the roof to be treated and painted due to rust. At every step they could've taken short cuts, but didn't. The roof came back looking immaculate. Even matched the original color perfectly. They came across some areas of rust that were too far gone to treat, and did seamless patch repair. Found some great solutions to problems without obvious answers. They made sure the job was done in a way that I would be happy with and kept me informed the whole time. Can't say enough good things about Gabriel and his team. No need to look further. In a world of body shops that are frustrating to work with, Downtown Collision breaks the mold.

Although Carl didn't provide the service that I needed done on my old truck, he's very nice &…read moreknowledgeable, and gave me several recommendations on where to take it. His office staff is friendly as well.

Bruce is very knowledgeable and professional! Carl's Body Shop has been a great help to our family…read more They always provide an excellent service. I've personally had a couple of issues with my cars, and he fixed them with ease. One time I came in with a complaint that my car started wobbling at 75 mph. He took it for a quick test drive and immediately found the problem. My tires were out of balance. Since they don't handle that service, he recommended a place where I could get it fixed. I truly appreciate his expertise and understanding. Helen, you are amazing! I love chatting with you while Bruce takes a look at the car. If you ever need body work, Carl's Body Shop is the best place to go!