So far Griffin Ace has not let me down. Looking for a specific size rivet, big box stores, no, Ace,…read moreyes. Looking for Milwaukee bits, Ace was cheaper by a couple bucks. I'm gonna start looking at Ace first. Closer and so far has had everything I need in a pinch.

I asked pricing on the phone. Debbie said the price was $234 for 5-gallon bucket of Benjamin Moore…read moreREGAL paint in Matte. I said that price is really good, amazingly low. She said that's the price. I confirmed 3x that we are talking about Benjamin Moore REGAL MATTE in 5 gallons. She said yes. I get there and they don't have stock of the REGAL 5 gallon buckets! And if they had the price would be OVER $400 NOT WHAT Debbie QUOTED ME! I asked them to sell me 5 1-gallon pails at the same price but no. The guy helping me asked Debbie about my phone call. Debbie stated I asked about Benjamin Moore BEN paint, not REGAL paint! Why would I do that when half my house is painted in REGAL? I remember asking Debbie THREE TIMES on the phone that it was BENJAMIN MOORE REGAL MATTE IN FIVE GALLON PAILS!! YES SHE SAID EVERY TIME I ASKED! It gets worse, much worse. The guy says he can give me a 10% discount in the gallon size cans then goes to ring me up. He tells me he can't. So he mixes the paint and opens the can to see it foaming. He does another can. More foam. It's been an hour now and he got 2 cans that didn't foam out of mixing 5 CANS! I check the production lot numbers on the cans and they are consecutive!! I lose my trust in the paint, but desperate to buy paint for my painter (who is waiting at my house and charges by the hour), I buy the 2 gallons of paint that didn't foam when shaken. It's way too late now and the painter went home until Monday. Monday we open the paint and begin painting, we notice it's much lighter in color than the same color paint we bought at the Benjamin Moore store! We end up having to buy 5 gallons more from a Benjamin Moore store and paint over this paint wasting the $150 and an hour I spent at Griffin Ace Hardware! I hope Griffin Ace Hardware sees this and 1) fixes their paint supply issue, 2) fixes their paint mixing problem 3) refunds my $150 that I paid for the paint which doesn't match the color code and 4) trains Debbie to listen more carefully to customers on the phone asking about product pricing! Update: I don't know where Griffin Ace Hardware is getting their Benjamin Moore Matte Regal paint but it is very different than the BENJAMIN MOORE REGAL MATTE paint I bought at other Benjamin Moore Paint stores. I CHECKED THE CANS AND THEY SAY THE EXACT SAME BASE PAINT. First, the color is much whiter than the other paint my painter already painted 90% of my house with. We even applied a second coat and waited for the paint to completely dry, it's way off! Secondly, it smells like a much cheaper paint! Third, it covers poorly and required a third cost even over a primer coat. The way we found out was when we rolled the walls with GRIFFIN BENJAMIN MOORE REGAL MATTE PAINT and brushed the corners with OTHER PAINT STORE BENJAMIN MOORE REGAL MATTE PAINT! THE COLOR DIFFERENCE JUMPED OUT PLAINLY! I had to pay my painter a lot more money to paint over the ACE PAINT with 2 gallons of OTHER STORE PAINT that we had to buy in addition to the GRIFFIN ACE PAINT! Conclusion: GRIFFIN ACE BENJAMIN MOORE REGAL MATTE PAINT does not look, smell nor cover as well as BENJAMIN MOORE REGAL MATTE PAINT from other stores. It appears to be a very poor quality paint. It wont match the color and you will have to buy more paint at the other stores to cover this GRIFFIN ACE BENJAMIN MOORE REGAL MATTE PAINT costing you double plus paying a painter double for his time!

This. Is. The. Spot. Stellar customer service and a selection so wide you'd be hard-pressed to need…read moresomething they don't have. I came in looking for a very small torx bit for a few screws that didn't seem to wanna work with anything I had. They sat there with me trying a bunch of different bits until the screws finally decided to cooperate. And even after 20 plus minutes of messing around with the damn thing, they were going to offer me a deal for the bit for my broke ass. I said "no way" and called up a friend to borrow a few bucks cause these people deserve every penny and then some. I'll be coming here any time I need anything hardware related. Could not recommend enough.

Loved this place they were able to help me after hours of looking for a locksmith, and were super…read morefair on price. In my opinion they are the best automotive locksmith in town! Thanks for your help!!!

I've been coming here for over 25 years... anything you need to fix in the home as well as bicycles…read moreand ebikes. They've got it! Reasonable prices. They fix screens, too.

Needing a very specific key blank, I drove from Woodward's Ace Hardware on North Tustin St. in…read moreSanta Ana to SAH. Absolutely no comparison. Greeted at the door at Woodward's, quickly directed to the key counter where help was waiting. Clean, well stocked, air conditioned and lighted, easy in/out parking too. SAH felt dusty, hot and dark inside. Waited at the front counter for a bit til an employee greeted me. Nice and knowledgeable but SAH did not have the key blank either. Ended up at A-Abbott Locksmith in Orange who was able to cut me a new key.

The people here and the variety of materials I think this is my favorite store/warehouse in the…read moreentire world. The prices are incredible: I bought a 55",, natural edge board, FOR TWELVE DOLLARS. And the people working there are kind, patient, and knowledgeable. Just writing this is making me go back

Great experience with Jeremy and the whole team - very knowledgeable and professional. Always a…read morepleasure shopping at Austin Hardwoods!

Whenever we have a DIY project at home, we are sure to make at least one or two visits to Ace. They…read moreare always so helpful, and we never need to wander through the store trying to find what we need - like we would at HD. They are always great at asking if we need any help finding something and they will take us right to the spot. And if we need any advice on a project, they are sure to have someone available to answer our questions. My pups also love going because they get lots of attention plus treats! We will take our neighborhood Ace over HD any day!! Best service in town!

We will not be using this location anymore…read more We've been loyal customers for years, so today's experience was extremely disappointing. I stopped in to have a key cut for my SUV using key blanks I had already purchased online, only to be told they wouldn't cut them because they weren't purchased from their store. At no point over the years was I ever told this was their policy. After years of supporting this business, they refused to perform a simple key-cutting service. Customer loyalty should count for something. Very disappointing experience. We'll be taking our business elsewhere.

This is a real hardware store. What you need will be here, and their staff know their products. Not…read moreexpensive, not cheap.

I came into the store today and was held up by Fernando. This gentleman gave me the exact bolt and…read morenut that I needed. He was very polite and helped me out very quickly. He understood what it was. I needed the part for and even when as far as coming outside to my truck to verify that I was getting exactly what I needed. I really appreciate this type of customer service and taking care of customers getting us in and out of the door, thanks again to Fernando. I really appreciate the respect and help given.

I had a great experience here today! The team was incredibly helpful and asked if I needed…read moreassistance as soon as I walked in. They had everything I was looking for, and the atmosphere was welcoming. What I really appreciate is the small-town feel. It's the reason I choose to shop here instead of Lowe's or Home Depot. The staff genuinely know their products and take the time to help, which makes a huge difference. I highly recommend this store--100%!

They have everything that Home Depot doesn't. Friendly staff, easy parking. Will be back for my…read morehard to find items.

Located off Harbor Bl. In Garden Grove. Was in the area needed a screwdriver bit set that had multi…read moredifferent types of bits like Phillips, hex and torx etc. They have their own parking lot. Overall a nicely set up store easy to navigate through.

This location is smaller compared to others I've gone to, however they do carry quite a selection…read more A cousin of mine tells me which things I need to do work around my home or on my vehicle.

Fuastino, Johnny, 2 men working in the garden at 10:30 am (greeted us, and asked if we would like a…read morecart) , Mario, and there was another guy who we asked where we can find reflectix and he was awesome. I forgot his name but he was so helpful. He told us aisle 47. And grey was very helpful. The Customer Service here is outstanding and above and beyond. The workers here works super hard and definitely serve the community of Tustin. This is by far the best Lowe's I have ever been to. Definitely would recommend and come back. I hope that these workers get raises because they are absolutely wonderful especially with Customer Service. Very kind, helpful, polite, etc...

Starting a new hobby lately, and learning how to garden, so I figured the best place to go and get…read moresupplies is my nearby Lowe's. Their gardening section has almost everything you'd need to begin gardening, whether you had a yard or an apartment balcony. I picked up a planter stand, watering can, soil, shovel, and a pot. It was easy to find things in the store. I was also looking for seed packets, but couldn't find it, and it was really hard to find a team member to ask for help. Eventually we found one, and learned that Lowe's doesn't have seeds when it's out of season. Good to know for next time!

Nice alternative to the big box home improvement stores- clean, well-stocked, friendly associates…read more(definitely call ahead to do a stock check for items you may find online) and conveniently located off the 57. We purchased our fire safe interior door here and tbh we had no idea this place existed prior to last week. The other big box stores we looked at had an ordering wait time of 2-3 weeks, while CW had many fire safe doors in stock and available to view in the store. Highly recommend this place for doors and fixtures, they are a bit light on bathroom and lighting options, but are well stocked otherwise. Another note to add is that CW doesn't do online ordering, so either you or your contractor will need to pay and pickup the items on site. The associates will also help you load items into your truck which is a nice plus.

Wonderful experience at Contractors Warehouse. Jessica was friendly and helpful. Jose was very…read moreknowledgeable with door recommendations. Team is helpful and friendly.