Great customer service here. I spoke with Ruben and he made sure I was taken care of, even though my car only had a small rear quarter glass that was broken. He followed up with me on the phone while I went out and got other quotes. CA Collisions prices were competitive, the work was completed quickly and they dropped me off downtown while the work was completed. The car was cleaned up and there were no issues. Its really tough to get good service and customer satisfaction these days it seems, but these guys actually care about their clients and want to make sure that they are happy here. The staff is all really friendly and their work is great. read more

I came in for an estimate on the roof and hood of an 08 vehicle. They did an amazing job. Incredible. Work with my insurance seamlessly.

I usually garage my car. but on a hot weekend this summer, I left it outside 2 days and found bird dropping on it. I took it to a detail shop and they tried to fix but could not. I contacted my warranty company and they told me that I could only take my Porsche to their approved shop- all the way Campbell. However after a wasted day at their shop they said they could not fix. I contacted he warranty company again and they told me to pick my own shop. I called my local Porsche dealer and they told me the shop they used was in Tracy. NO WAY I was gonna drive to Tracy. I looked around and found California Collision nearby in my area and with great ratings. The owner George immediate had me bring in my Porsche Macan to see the damage and offered a tour of his nice clean shop which is very close to my home too! George is into restoring cars too :) so I knew he would be diligent about his work. He had me work with Giovanni-a very nice, professional and pleasant young man. I gave him my warranty info and he contacted my warranty company and we got the approval. I left my car and got to work to fixed the bird dropping. I got my car fixed and painted ... looks amazing. They kept me informed by sending me car status updates to keep me informed. I'm really happy that I found this great shop nearby in PLEASANTON. Thank you George & Giovanni for a great experience. read more

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My mother was in an accident and had the car towed here for insurance work. The insurance company dropped the ball and we had to have it towed to her home the next day. They were very understanding and patient in dealing with my mom, I'd highly recommend them. read more

We had CC fix our car after it was vandalized recently. They did an amazing job and their service was outstanding. They worked with our insurance seamlessly, and I did not need to get involved, which was helpful. Thank you California collision. You guys are amazing. Highly recommend!! read more

Who knew???!!! The headlights on my husbands car were very dull when he was driving at night. We saw the covering for the lights were very dirty so I reached out to George at CA Collision to get a referral to have them cleaned. Well - they actually perform this service and WOW what a difference! You would think the lights were brand new and my husband no longer has issues when driving at night. I have worked with the guys at CA Collision for years - I have had work done on my own cars - and also through my job at an insurance agency. Their work and customer service is always top notch. A big shout out to George - Klebber - and Carlos - thank you guys! I highly recommend this company!! read more

Had a minor accident where my front bumper was pulled off and there was minor damage to quarter panel and a liner. Giovanni at California Collision made the process easy for me. Took care of all of the communications with the insurance company kept me informed along the way. The end result was a car that looks good as new. I would use California Collision again in the future. read more

The staff is very professional and accommodating. Even though the car ended up being too damaged to repair it was evident that this is a very well-run business with friendly, helpful employees. read more

California Collision is the best. They kept us informed through the whole repair process. The car looks like new again . Wouldn't take my cars to anyone else read more

I took my vehicle here for a FREE ESTIMATE after I had a tree care service damage my vehicle. They tricked me into leaving the vehicle with them, claiming that the insurance told them to leave it at the body shop even though the insurance company did not tell them that. They started charging me $200 dollars a day and an hour worth of body work which they never did without my knowledge for about 2 days. Once I was notified they told me I was not allowed to pickup my vehicle without payment. I was working the situation out with my insurance because I was assuming the insurance would cover the cost which they did not. After 6 days of working with the insurance and being notified I had to pay $1,530 out of pocket for absolutely no repairs or body work I went down there to speak with them. The guy George told me that he doesn't work for free and that his estimates aren't free even though it literally says all over their website "FREE ESTIMATES" and on the back of their business cards it says "FREE MOBILE ESTIMATES" He forced us to show proof of us rescinding the claim from the insurance that way no other company could do work on my vehicle and once the proof was shown he cut his free estimate cost down to $765. So basically I paid $765 for MY vehicle to sit in a public parking lot and have nothing done to it. I won't be taking down this review until I receive full refund from this bait and switch scam that they're running. I'm inclined to start spreading the word about my experience all over Facebook, Nextdoor, and the Better Business Bureau if I do not receive the refund promptly. And if anyone from this business threatens me to take down my review, or tries to damage any of my belongings or property like I've heard from others being threatened from this business on Yelp I'll file a police report. Don't ever come here unless if you want to get scammed for nothing. read more

Someone did a hit and run on my car, the rear bumper and trunk was damaged. I asked my insurance if I could take it to California Collision because I know the owners, they said no problem. George Osorio and family at California Collision got me in, assessed the car and submitted everything to the insurance quickly. Within a week the insurance approved it and my car was completely done about 2 weeks later, it looked better than it ever had. They kept me updated while the car was being worked on so I knew the progress. Every part of the experience was seamless and professional, and I'm very happy with my car, its just like new! Thank you California Collision for all you do and your great customer service and work! read more

Their service was outstanding, everyone there was knowledgeable and extremely customer oriented, thank you guys for the work and the referral . I enjoyed doing business with you guys, and the estimate was perfect and correct. My truck had an issue that needed to be fixed by another specialist that had the required testing equipment. They gave the info needed and numbers and sent all the information to the repair shop that specialized in the work needed so it could be accomplished.,and it was completed and fixed. I highly recommend their business, thank you. read more

California Collision fixed the front end of my 68 VW bay window bus. I am really happy with the outcome. I hope to have them do some more body work on my bus in the future. They did a good job updating me on the progress of the work, and were very accommodating with my requests and time frames. I would only let the best work on my classic car. I would definitely recommend them. read more

California Collision - Completed bodywork on front end, before paint - Body Shops Near Me - Pleasanton, California

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I had an accident in our Jeep and Giovanni and his team took care of us right from the start from picking up the jeep, weekly updates on progress and dealing with insurance....very polite and professional and did an awesome job! read more

Friendly, knowledgeable staff. Their assessments are honest and no hidden fees. Because our repair would be out of pocket, they worked with us to reduce labor costs and even threw in an option we opted not to pay for in the initial estimate. The car was done a day earlier than originally expected also. Communication was great throughout. read more

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Huge thank you to George, Giovanni, & Orlando for helping me with my car after I was hit by a drunk driver. As this was my first car accident, I am extremely appreciative of how patient, helpful, and honest they have been towards me throughout this whole process. Their communication and response rate is on point and they answered any questions I had and offered great advice. George even went the extra mile and helped me deal with insurance issues. I am so happy to have found a car repair shop that I am confident I will use for any problems I have in the future & can refer many family & friends. If you're looking for a repair shop or to have any kind of work done to your vehicle 100% go to California Collision, they will take great care of you. Thank you so much again!! read more

No one ever wants to bring their car in for auto body repair. But if you have to as I did, then California Collision is the place to go. I recently brought my Audi Q5 in for repair and California Collision was awesome. They are very professional and included a tour of the facilities when I first brought the car and so I could see where the work is done and how it is done. I received regular texts informing me of the progress of the work, and they collaborated with my insurance company seamlessly. The end result was a perfect repair job which included replacing the passenger side, front door as well as other body work. Once again, no one ever wants to bring their car in for bodywork, but if you have to, I would highly recommend California Collision. read more

We brought our car here after an unfortunate incident with a boulder in the road. Turns out the car was totaled, but the staff at California Collision was extremely helpful in walking us through next steps and what would happen from there. Will be taking our car back here if we ever need auto body work done in the future. read more

This place is AWESOME!! They take very good care of their customers and their employees. Not only that but they love their community and help when needed. California collision does top notch work and if you want your car to look car show ready then they're your place to go!! Keep up the great work and God bless! read more

I had a great experience with California Collision. I took my car there after being in an accident and they gave a very fair estimate. I spoke to several people at their shop and everyone was extremely helpful and friendly. Klebber was especially communicative while my car was being repaired and called and/or emailed me with regular updates which was very much appreciated. They made the process easy and stress-free. I will definitely recommend them to family and friends. read more

Awesome service from Giovanni. Very responsive and their work is flawless. They were able to work on my car quickly and kept me informed through the whole process. My car looks great read more

Take your Tesla to Tesla. After positive experiences here with two other vehicles over the years, I brought my Tesla in to California Collision for repair. I had read in forums about problems with non-Tesla-certified body shops being able to get Tesla parts, so both I and my insurance adjuster asked CC if they were Tesla-certified before I came in as I wanted to avoid such headaches, and we were both assured by CC on separate occasions that they were. This turned out not to be true (my bad for not verifying), and after a month they were unable to get all the parts and recommended that I come pick up the vehicle and take it elsewhere. Incredibly, they refused to return the parts they had been able to get to Tesla and return the money they had been paid by the insurance company. Thankfully the insurance company is dealing with this (still unresolved as far as I know), and I had a great experience at the Tesla shop. I was really disappointed with the way CC handled this. read more

I haven't been to a lot of body shops but if I have to come back for whatever reason, there's no other shop deserve the business but California Collision. From start to finish, they always give their A-game and make sure the I was communicated all the way. I had a pleasure to meet George Osorio that gave me a quick tour around the facility and made sure that I was in good hand of Giovanni Osorio. Not only did they fix my front bumper from the accident, but they also gave courtesy emblem replacement and touch up paint for my Tesla Model Y. I can't thank George and Giovanni enough for the level of service that they gave me along the process. read more

Hands down the most amazing customer service! George took care of us right away from the start, walked me through each step and what to expect when dealing with the insurance as well. If I had any questions or concerns, he was so easy to communicate with, he went above and beyond to make sure we were taken very good care of. Thank you California Collision! read more

Great experience. Team was very responsive, proactive, and the work was excellent. Highly recommended

My Tesla Y was big dent by running into garage door. Through a referral, I sent my car (6 months old new car) over and fortunately, my hatch back is steel metal so easier to fix according the manager George - a nice a professional guy. Deliver my car back as it promised. It is as good as original. Nice team and work. thanks, read more

These guys are awesome. Their x-ray inspection system and overall protocols helped me see the full damages that I would need to pay for to fix my car without any surprises. I actually visited the shop too close to the time that I needed to leave for school, but the staff was professional and did everything they could to help me fix up my car before I had to leave town, even though parts were on back order and things were looking very grim. Definitely let out a huge sigh of relief when their shop called and told me to bring in my car and that it would be out before my departure date. Highly recommended for collision repairs and everything else. read more

My experience working with California Collision was excellent! Reuben is great. He worked really well with my insurance, kept me up to date each week with my car's status, and was super friendly. I love this shop! My car came back looking better than new! I am super happy with the work they did and their attention to detail. Highly recommend! read more

Well.... I had to go back to California Collision, again. 3rd X. This time for an attempted break in. Not only did they pick up my car when I was in a bind, but when complete it looked brand new. Love that they take good care of my baby. Thank you George and Crew! read more

California Collision - Looks brand new! - Body Shops Near Me - Pleasanton, California

I got into a car accident in Feb. 2023 and decided to take my car to California Collision after seeing the outstanding reviews they had on Yelp. After a full assessment was done, my insurance company decided to deem the car totaled and offered me a settlement. Unfortunately, they thought the storage fee was excessive even though it was comparable to other auto body shops around the area and they wouldn't pay the required disassembly fee that was needed to make a full assessment of the damages to my car. I decided to take my insurance company to court and in the end I won the case. George, the owner of California Collision was so helpful as he was with me every step of the way, and came with me to the hearing to provide the evidence that the storage fee was not excessive and an itemized list of the required work that was necessary to inspect my car for internal damage. Thank you so much for going above and beyond exceptional service. Even though I didn't end up getting my car fixed, California Collision will always be my go to for all my future car repairs because of the high level of care and thoroughness they shown me. read more

Being the owner of an older vehicle (1987 Mercedes-Benz) presents a unique set of challenges, especially when it comes to getting bodywork done. To make a long story short, some doofus ran a red light and creamed the front corner of my trusty stallion. At first, the damage didn't look too bad, but I knew I'd need the assistance of a professional body shop. There are many body shops in the Dublin / Pleasanton area, but if you have an older vehicle you need to realize that many of them are reluctant, unwilling, or simply won't work on a 33-year old Mercedes-Benz. Fortunately, this isn't the case with California Collision. Here's why you should bring your injured car (new or old) here. 1. Ruben (estimator) and Alan (manager) are real car enthusiasts. They'll sit down with you and listen to all your concerns regarding the repair, and will not upsell you or push any unnecessary work. They'll deal with the insurance companies, keep you updated throughout the repair process, and email pictures of the work-in-progress. 2. Their technicians have tons of experience and certifications. Body technician Nicholas is an old-school craftsman and knows his way around metal repair and fabrication. Skilled technicians like him are getting hard to find, with so many shops hiring new "techs" who only know how to bolt on and spray a new panel. You can 1000% trust your car (old or new) with the guys here. 3. The attention to detail and quality of craftsmanship is superb. To elaborate: Perfectly sprayed and matched paint. Seam sealer applied over welding seams exactly as the factory laid it down. Spot welds aligned meticulously. Body panel gaps exactly as they were from the factory. Correct fasteners, clips, and other hardware used in places most people would never notice. I hope I won't need collision repair again, but I'll definitely be stopping by to get restoration and detailing work done on other cars. PS: If you want your wheels refinished, they have a partner who does beautiful powdercoating. My BBS wheels never looked better! read more

I highly recommend this company. I've worked with them in the past on my car and it looked brand new. They were easy to work with, efficient, do an excellent job and are communicative. This time I brought some equipment in to be painted and altered. They went above and beyond to make sure I had a truck to transport it in, that the color was what I wanted and gave me updates. They even delivered the extremely heavy equipment for me! I have only good things to say here. It's a family owned local company that cares for the clients and the community and it's obvious by the way they do business. read more

Hands down best customer service and as painless as possible experience for unfortunate body damage repairs. George and Reuben were very informational, provided constant updates and progress reports, made me feel comfortable, answered any questions and concerns, and went the extra mile to ensure complete satisfaction prior to driving off the lot with my newly face lifted job. Shop and look around like I did, but, ultimately, I believe you'll find yourself coming back here, like I did. Very happy with the repairs, professionalism, friendliness, and eagerness to please. read more

Somebody hit my car in the rear and I wanted to find a reputable body shop to have my car restored back to pre-collision condition instead of relying on whatever random body shop my insurance referred. I was referred to this body shop from my regular mechanic and I'm very pleased with my choice. They are very friendly and communicative updating me via email or phone call throughout the process. When I picked up my car, I honestly don't think California Collision restored my car to just pre-collision condition. The job was so immaculate that I think it looks BETTER than before. Hopefully I won't be involved in another car accident in the near future. However, if I need any bodywork fixed, I will definitely come back here. read more

I experienced a runaway floor mat which caused an uncontrolled acceleration, resulting in significant front fender and front bumper/spoiler damage. This happened on my very low miles, 2017 BMW M3. There wasn't a scratch on this car prior to the accident and I was very concerned about the fix being noticeably unfactory looking. So I looked at a number of body shops, including the ones recommended by my insurance company which didn't include California Collision. But when I checked out CC, I could see immediately that they are focused on the highest quality work. I could see their work on really beautiful classic cars as well as another very new, high end BMW "M" car. I decided I was going to use CC even if it meant paying for some things my insurance company wouldn't. Well, that turned out to be no worry as CC thoroughly examined every aspect of the damage, figured out what was was needed, and documented everything for the insurance company which then accepted all the required work noted. The end result was smashing! Sorry, it was absolutely perfect. They fixed that car like it was one of their own. Throughout the process, CC's up front contact person, Giovanni, explained everything and kept me informed all along the way. CC provided all the rides needed during the process, including delivery of my baby right to my house door. In summary, my experience with CC could not have been better. They take a lot of pride in the great work they do and provide first class customer service in doing so. read more

California Collision - Body Shops Near Me - Pleasanton, California

Had to call on George and Giovanni at California Collision Clinic again for a car with severe damage that ultimately was declared a total loss. They are very helpful in collaborating with the insurance company on behalf of their customers. You are treated like family here. I hope we have no more car damage; but if so, I will use California Collision again. read more

Giavanni and the team at California Collision were amazing. They were fast and efficient in getting my vehicle repaired and back to me. I was so pleased with how welcoming the staff was each and every phone call and visit in office. They went above and beyond for me and accommodating my schedule. The staff was amazing, I can't say enough about their hospitality. I will forever bring my family vehicles to this location as well as recommend to anyone I know!! Thank you for such a great experience! read more

I'm so happy I went with California Collision! From day one, George took care of everything, the insurance and the rental. It was so nice to have someone take care my car like George did. In the process, Reuben was so on point with communicating every step with awesome customer service and always was letting me know what was going on. Best thing, is my car looked brand new at the finish. Dont look no further, this is the place to go. read more

Definitely the best experience I have had with a body shop to date. Rubin was on it, providing updates daily and making sure that my car came back to me looking like it was brand new read more

I'm a return customer of California Collision. As a automobile repair shop, craftsmanship, speed of repair, fast parts sourcing, and repair quality are the "must have" factors in order to keep the business running. What makes this repair shop stands out is their high quality customer service which I think is exceptional great! Their service advisor will provide quickly response to emails as well as sending you updates on various stage of repair of your vehicle so that you will have an idea when you can expect to get back you car. They will also work very closely with your insurance company to get their repair quote approved ASAP! If you are not satisfy with the repair or non-OEM part's quality, they won't mind filing with the insurance company again to get the good parts and reinstall for my car. I believe their goal is Total Customer Satisfaction! My service advisor is Reuben Diaz and I'm highly recommending him to be your service advisor for your car repair. read more

California Collision - Body Shops Near Me - Pleasanton, California