Total price gouging. They give you an estimate that includes extra work that they don't do and then…read morethey do the bare minimum. Company is awful and refuses to give an itemized bill stating what they did and how much it will cost. At this point they won't even send me a receipt of my payments. It's not even kane anymore. On my statement, it says sunshine llc. How sketchy is that?

We have been using Kanes for about 20 years and the reason we keep using them is their service…read more They are responsible, efficient and professional. We had in the past two weeks installed a Solaris air cleaning system which has caution lights blinking red meaning it not functioning. I called KIane a 4:00 PM on a Saturday and they responded they will be here between 6 and 8 tonight.

Arranged a same day appointment and let them know when I booked I had a work conflict and would…read morehave someone at the home to meet the technician. The scheduler failed to tell me that the technician would not go to the house unless they made contact ahead. Needless to say, the technician called ahead of arrival and since I could not take the call, they skipped our service call, which forced us to spend the night in 85 degree interior temp. I called in the evening asking why the tech did not arrive as planned and did not even get a response until 12pm the next day. By then, I had found a much more reputable service company and my issue was fixed. Encourage you to think twice before using this company. There are so many good ones out there and this one cannot compete.

These guys were awesome, they did an excellent job working on our Air Conditioner, reliable,…read morepolite, professional and very knowledgeable of their work. I can't say enough about Mr. Andrew Jones and his co-worker (forgive me as I cannot remember his first name) I finally have found "trust" in an awesome company as I had used another local company here in Copperas Cove and they were completely unreliable and untruthful. This former company had us sign a contract and they were suppose to come back and follow up and never did and you could never get a hold of them. (then they tell you that you owe them $$) Outrageous!!! AirHeads was here right on time and went over and beyond and I finally feel I can trust a company again. I highly recommend them to everyone!! If I could give 10 Stars I would!!

Hvac and electric work. Friendly and efficient staff. Good pricing without price gouging when i…read more add something little.

Just wanted to send a big thank you to CWS Services. These are our go to electricians! They…read moreinstalled our a/c system a few years ago at a great price and they are called when we need it serviced. Today we needed a light switch replaced that wasn't working. Chris and Peyton were here exactly at the appointed time and the job was finished quickly. All the technicians we've dealt with from this company have always been so friendly and professional. They also offer a military discount so that's always helpful. Keep up the great work guys! I highly recommend CWS SERVICES!

Had an issue with my HVAC continuously running without circulating. He was able to quickly diagnose…read morethe initial problem, and fixed it quickly. When further problems arose with the heating element, he meticulously troubleshot it, fixing issues along the way. He is clearly knowledgeable and maintained all of the replacement parts on hand, so he could fix the issues quickly. He fixed the issues in less than two hours, and the HVAC is running perfectly. Would definitely use again.

They are the best!! We have had issues with our AC for 2 years, we have had 3 other companies come…read moreout to fix it and not one was able to fix it. Found these guys and tho it was complicated (due to the builders lack of knowledge) and very time consuming they did not give up, came back again and again until it was fixed. Gave us lots of great information about our system and how best to get the most out of it. The young men that came out were very professional and patient with our many questions. We would highly recommend this company and will not use anyone else.

Called them up and so happen they had a guy close by to my area! Cliff showed up super fast being…read morein Texas this heat is no joke! So I needed my AC fixed. He hopped in the attic and started checking the system out! I was really worried it was going to be something major. Turns out it was a simple fix and got me working and CHILLING in no time. Super informative me being a first time home buyer he explained everything I need to look for where leaks can come from. Showed me some air filters I didn't know I had that really needed to be changed. I highly recommend the COOLEST AIR Cliff was just a life saver for my house. I will never call anybody else other than Cliff to treat my system . Thank you so much Cliff!!!

I needed my HVAC system replaced and upgraded to allow for better filtration and air cleaning in my…read morehome. I worked with about six or seven companies and decided on Killen Heating & Air Conditioning. Josh offered the best fit for my wants at the best price by far and wanted to work with me to see my project get done. His crew came out and were able to quietly remove my old system and keep the area clean. They got to work on installing the new system and kept me informed of all that they were doing. My dog was interested and they even reassured him and made friends. I'm truly happy that I chose this company - I'm looking forward to continuing business with them for the foreseeable future. They did a great job and befriended my family doing it. I definitely and highly recommend them for anyone with A/C issues!

Called and left a voice mail recently. I also completed a request on their website. Very…read moredisappointed that I never received a response either way. I had my unit installed by them and was satisfied with the service, however, I guess I'm not a valued customer.

Very pleased with Ellis after having to replace my entire heat pump unit. I got quotes from two…read moreother companies in the area and went with Ellis. They were very quick to set up both appointments, with the installation of the new system the day after Bart was over to give me a quote. The guys who installed the system were right on time, very friendly and were done when they said they'd be. They even swept up the dust in my house after putting a seal around the vents. Bart came back the next day to check on the system and to set up surge protectors on the equipment. The price was well under my other quotes and I really appreciated the "paid in full discount" they offered. I'm going to sign up for an annual service from the company as well. It is a hefty expense, but I'm happy with Ellis Air and I'm glad I decided to give my business to them.

I contacted Ellis Heating and Air in Killeen, TX in July 2025 to service my unit. The technician…read moreadded freon yet advised me there was a leak that he could not find, further advising that my unit was "cheap" and needed to be replaced. Feeling a bit insulted, we ignored his opinion and thanked the tech for his assistance. I called Ellis again September of 2025 because my unit again was not cooling. Ellis sent another technician, who advised again our unit was "cheap" and the compressor needed to be replaced, and we did not have a warranty. Ellis quoted $3200.00 to replace the compressor, or, $3600.00 for a new unit. We questioned this because we just purchased this home in 2022, so we researched our unit ourselves. We scanned the QR code on the back of our unit which immediately reflected a full warranty through 2031. I was able to contact the company who installed the unit. They immediately came out and confirmed the compressor had not failed but we had a clogged filter dryer. $150.00 later our "cheap" unit is working perfectly! CONSUMERS BEWARE!!!

I was very happy with BDL. Called them a couple of times so far and they have been very responsive…read morewith quality work. Thanks

Very responsive, friendly and knowledgeable. Provided great customer service. Prices are very fair…read moreand reasonable. Highly recommended.