Brought my dad here for a consult, experience in the back was great but I could hear the lady at…read morethe front desk I think her name is shawn gossiping about another patient I thought that was very Unprofessional..

Bad initial review - unpleasant experience and painful...first exam in Wake Forest..procedure…read moreoccurred in Briar Creek. Dr. Holman, who did not do the procedure, followed up in Wake Forest office regareding initial procedure. Reexamined area, took xrays and I was satisified with his professionalism and attempt to resolve the intial dissatisfaction.

My husband came here in May 2022 for a tooth extraction. He decided he wanted an implant, so Dr…read more Milewski placed cadaver bone in his gum. We have returned four times, driving from our home forty-five minutes away. Three of the four times were futile, as nothing was done but X-rays. Another time the cadaver bone process had failed, so no implant, just another incision in his gums with stitches and antibiotics. No information was given as to the process for having an implant, and no patient information was available when I asked. The doctor and the assistant looked at me in seeming disbelief that I had asked for information to read. There should be some type of informative literature offered to explain step by step what will happen. So far, it's been eight months since the tooth extraction with no implant yet!

We were recommended to Raleigh Oral & Maxillofacial Surgeon, Dr. Eric Hoverstad, DDS at North Hills…read moreImplant and Oral Surgery by Midtown Pediatric Dentistry for teeth extractions. As a parent, you want the best for your child as she needed two teeth extracted for braces from Zaytoun Orthodontics. I have read all the reviews in regards for Dr. Eric Hoverstad before decided to come in for a consultation. The Consultation: The office was very easy to find as it is conveniently located at North Hills on 3809 Computer Drive suite 101. I was very impressed with the office's contemporary decor and knew right away that I have made the right decision. The receptionist, Amber was so friendly and explained in detail on my insurance coverage and what the differences in payment with anesthesia. Amber made us felt at ease with her bubbly personality and contagious laugh. As we were led to the back, I couldn't believe how spacious the rooms were. The office was equipped with the highest technology, and even the music (today's hits, not that elevator music) was surround sound. Additionally, the x-rays was quick and then was displayed on the big tv monitor from the exam chair. Dr. Eric Hoverstad came in and greeted us and he is super friendly and humble. Dr. Hoverstad is young and you can't help but to admire his fashion style. He wears nice shoes. Not to mention, we tried not to gaze eye contact for too long as Dr. Hoverstad is handsome, pretty boy like a Ken Doll. Overall, he is extremely nice, and we did not feel rushed at all. Dr. Hoverstad took the time and explained the extraction procedure, the pros and cons of numbing verses anesthesia. He was patient and answered every questions and concerns I had as a parent. Teeth Extraction: On the day of surgery, we were already comfortable and felt at ease knowing that my daughter would be in good care from the incredible staff. Felicia and Tyler made my daughter very comfortable before going under, and got her a blanket to keep her warm as her body temperature dropped from going under anesthesia. My daughter remembered Dr. Hoverstad had asked her what music she wanted to listen too, she wanted to request KPop (Korean pop music) but before she could answer, she had already went to sleep. The procedure was 45 minutes and Felicia and Tyler thoroughly explained the proper care and changing out the gauze as needed after leaving the office. The extracted teeth was cleaned and placed in a sterile autoclave bag with detailed instructions on easing the pain, and how to clean the extracted sites. Dr. Hoverstad came in post operation and made sure I didn't leave the office with any doubts and said I could call the office anytime if there was any concerns. The post op surgery went very well and the recovery was fast. Felicia and Tyler both helped us out to the car which I had to park out back. That is a good thing, because that's protecting my daughter as she was still semi sedated from the nitrous "laughing gas." Post Op Follow Up: We were back the following week for the post op check up. Most places did not have post op check ups, which I was impressed the how Dr. Hoverstad and the awesome staff had taken the time with each patient to check up on how things were healing from post surgery. Recommendation: I HIGHLY recommend Dr. Eric Hoverstad, DDS at North Hills Implant and Oral Surgery. Thank you to the STAFF: Thank you to the friendly staff: Amber, Felicia, and Tyler for always being so kind and providing exceptional patient care in a relaxed, convenient setting. I wish I could come all the time but we would have no more teeth left to be extracted if we did ^_~

Dr. Kozacko performed a wisdom teeth extraction on my son and he now has permanent nerve damage…read more After 2 years he still has a numb lower lip with no sensation. Office is old school and doesn't offer or use any newer technologies to avoid these possible complications. We were never informed of any possible complications that could occur due to nerve damage. During the consultation they put you in a tiny room and make you watch a 1990's video on the procedure. Not until after he realized he had nerve damage did he tell us this was a complication that could occur and made me sign a waiver for him to continue to treat him for post surgical infections. Do your research on newer technologies offered for this surgery before choosing this practice. Other practices in the area are more up-to-date technologies that can avoid complications of taking out wisdom teeth that are impacted. I regret ever using this practice or physician.

I am not the patient but my wife is. Not sure what the issue was, or what happened with the women…read morewho rated this office one star but our experience was completely different. My wife broke a tooth and there was not enough left to put a crown on it. She was able to get an appointment with this office and they went over a number of things on the phone before we ever came in. Once we arrived we were greeted and everything was explained very thoroughly and our questions were answered. The office is very well organized and everyone was professional on our visit. Not all of the services were covered by our insurance but that was explained to us. We paid at the time of service and were given complete aftercare instructions. I see no issues with the office but everyone has their own experience and everyone is allowed their opinion.

Although we had to wait a little bit at the office, I thought the oral surgeon and the staff worked…read morewell together and did a good job, removing my daughter's wisdom teeth.

If I were you I would avoid this place. They see you just as a $ sign and that is it. I was…read morereferred by my dentist to have oral surgery. They were able to address the issue but not before I paid them the full balance in full before they would even lift a finger to address the severe pain I was experiencing....or at least that is what they told me. Apparently there was a small balance that showed up a month or two later. I questioned it and told them to have someone call me to discuss it. No one ever did so I assumed everything was settled. Only to be rudely surprised by a call from a collection agent today. They never bothered to call me one time to help clear up the bill. They just sent it to a collection agency. These people are only concerned about making money and they truly don't seem to have any concern for the patients at all. Worst experience of my life. Save yourself the disappointment, frustration and irritation.

This is a different type of review from the restaurant reviews I'm used to writing, but people…read moredon't JUST EAT. They need to take care of their choppers, too! It's been awhile since I last went to the dentist .... probably about 4 years. As a hot tea drinker (having been raised in a former British colony) my teeth showed the stains. My parent (thankfully) weren't as derelict in my dental care as I've been. Having had a truly awful dental experience at the hands of a Navy dentist, I've avoided dental visits like the plague unless absolutely necessary. Having worked on a production of Little Shop of Horrors didn't help! The folks at Adams & Cheek Dentistry changed my perception! They were thorough, explaining every step of the way, sensitive to my discomfort threshold, gentle, presented me with a course of treatment, looked out for my financial liability and provided quality service at a fair price. Mt favorite question is "What is the value proposition?" Parents: teach your children young to tak care of their teeth and to not dread a visit to the dentist. Take care of your own teeth .... Lead by Example. Make it a family thing!

Dishonest and shady office staff has turned this once amazing dentistry office to shambles. When…read morethey stopped accepting my insurance and did not inform me of it was the turning point. First they sent me a bill from an appointment that was 6 months prior for charges that I had no knowledge of - they backtracked and said they don't take my insurance anymore and I needed to pay it. No, that's not how this works! I paid what I was supposed to pay when I was there, they wanted even more after 6 months?!? The way I found out was when my daughter went for her appointment and they told her it would be somewhere around $100 for what we had been paying $0 previously. No notice! I told her to get back in her car and come home, do not go sit in that chair for your cleaning! The office staff had the audacity to tell me they would charge me for a no show if she didn't stay, somewhere around $100. I laughed, and told her that it is on them for not informing us of their change in accepting our insurance and to come find me for that missed appointment charge - please, come find me! That was the end of going there. It's a shame. I liked Dr Adams, he was nice. It's the lack of communication with the patients in which they lack that led me to find another provider. Touché

I have always had great dental work and great interactions with all the staff at Implant and…read moreGeneral Dentistry over many years. I don't know everyone but everyone is always smiling. Shout outs to Dr Casebier, Rose, Samantha and Paula. Not only are you awesome at your jobs ya'll are just cool positive people. Thanks!

I believe their names were Dr. Casebier and Dr. Shen. They did my dad's extractions some months ago…read moreand his mouth has still be in pain. He's had extractions done before but this whole process seemed a bit careless and rushed. Very disappointing experience

DO NOT GO HERE FOR ANY PROCEDURE!…read more Dr. Dunn was my physician. I do not recommend her what so ever. She has horrible bedside manor and is extremely unprofessional. During a procedure where I was suppose to be sedated. I was awake crying in pain, my blood pressure was also elevated to 150/90 (my baseline is 110/75), yet she informed me that I was not in pain. I was just experiencing "pressure". After the procedure she didn't communicate with me that it was over. She left and had her assistants wrap everything up. I had to ask to see her after my procedure, in which she was arrogant and did not apologize. I get tears thinking about what a horrible experience this physician made it for me. I left the clinic, feeling alert and oriented x4, not the typical scenario you see when someone gets their wisdom teeth taken out. I spoke to a pharmacist and she informed me that I should have never even remember the procedure based on the medication I was given. I am a cardiothoracic nurse at Duke, and I have never seen a doctor care so little about their patient, and to tell someone they weren't in pain as tears are rolling down their face.

EDIT: I JUST FOUND OUT I WAS OVERCHARGED BY AT LEAST $500. MY ORIGINAL QUOTE FOR SEDATION AND ALL…read moreWAS A MAX OF $600 PER TOOTH. I HAD THREE EXTRACTED AND WAS CHARGED ALMOST 3K FOR THE SURGERY. MINIMUM QUOTE WAS $800, MAX WAS $1800. DO NOT USE THIS SURGEON. While originally I found the Staff helpful, they made me uncomfortable going in, didn't explain much to me at all, told me nothing about my anesthetic that they were using. As I'm going under I'm hearing screaming from other rooms, the associate who was helping me (who couldn't even figure out how to get the nasal mask on my face and kept tripping over things and ripping them off of my face/chest) told me that "was normal for some people (to be screaming at the end)." It took an hour for them to get started after plugging me up to everything, two of the associates actually fought in front of me, one of them saying "don't be nervous we do this multiple times per day" and the other telling her "not to trivialize my experience" which was simply unprofessional. I woke up half way through the surgery and they obviously noticed and ignored me. I can understand not stopping the surgery simply because I woke up, but they didn't even speak to me as I'm screaming on the table (like I heard before I went in). Not an "it's okay, we are almost done, stay calm" nothing. When I left they gave me one extra gauze pad (and told me to change my gauze every 30 minutes, so I had to go buy extra gauze) and two ice packs that lasted 5 minutes each and they said 20 mins on, 20 mins off for as long as I could. The post op instructions were an absolute joke, they told me by day 2 to "go get myself a hamburger" which obviously doesnt match whay any doctor had told me) I had to go get more ice packs. After cinsulting other drs they said I shouldve recieved a small syringe like spray bottle to clean the wounds but literally i got two malfunctioning ice packs and two tiny balls of gauze. Within two hours the bleeding was so profuse I had to change the gauze every 15-20 minutes to stop my mouth from filling up with blood and my stitches had come out. I called the then still open office and nobody answered. I didn't get to sleep that night because of the bleeding and not being able to sleep with gauze in according to their instructions. They told me I should be able to eat soft foods, and I couldn't even though I had to be able to to take the meds they gave me (which when I mentioned that the pain killers weren't working they suggested I "take more motrin" which I had already explained to them that I was allergic to). Called the next morning and explained how bad the bleeding still was and the swelling (which they told me would go down by morning, then when I went in again told me would get worse for a week before getting better, even though my recovery time was originally supposed to be "three days"). The bleeding was less than it had been when I went in to my check up, but I explained that I was having to empty my mouth of blood more often than I was even supposed to have to remove the gauze and they didn't take me seriously at all. They gave me a list of things to watch for and when red flags came up and I called them they said it was totally normal, contradicting themselves yet again. By the time I left the consultation the morning after (because I had lost all of my stitches the day before and the pain was unbearable, not like "oh I'm in pain unbearable" but for all of you women out there, worse than cervical dilation. And that crap hurts. They acted like I was fishing for drugs even though I obviously wasn't, why would I go to a 3k surgery for drugs I could get by telling my Dr I had a headache? That weren't even working at that. I could've gotten the surgery done for half that price but opted for the "more expensive must mean better trained and more reliable" option which was obviously my mistake. They sent me home from my consultation the next morning with absolutely nothing but "take more of this medicine you're allergic to because even though we told you yesterday to call us if any of this happened we just like to contradict ourselves." Tl;dr obviously undertrained staff, horribly overpriced, didn't take anything I said seriously and acted as though I was either lying to them about everything or simply ignorant (even though I knew what I was talking about) plus I woke up half way through an Iv sedation surgery! Don't go here if you value your teeth, your dignity, or your ability to go back to work any time soon.

Look what they did to my teeth…read more how dare you. cost me that much for a x ray i will be speaking to my lawyer my teeth have been ruined, exploited, digusted how. could. you. BAKE SALE FRIDAY NIGHT AT MY HOUSE wooo why did you do this. my teeth are falling out each week. thanks a lot. ALSO why does it cost nearlly 300 for a x raey???

Dr. Benzing is exceptional. I have great confidence in him and trust his judgment. He is also…read morepersonable.

No one wants to have a root canal. But when that tooth pain just won't go away Dr. Bills is just…read morethe person you want to see. I had been a patient of hers several years ago and this is why I came back. I called on a Tuesday morning because my tooth pain was getting worse and worse. My regular dentist (who I should but won't name) kinda shrugged if off. He sent me on my way with a tube of Sensodyne. I was in luck that there was a cancellation and I went to Dr Bills office right away. It's a super convenient Cary location. All of her staff is super warm and caring. She even has a therapy dog on staff !!! She numbed me up really well and the procedure was painless. She and her assistant chat the entire time so that really keeps your mind off of what is going on in your mouth. I would so HIGHLY recommend Dr Bills and her staff. A root canal isn't really that bad.

Had a family member get their checkbook stolen in the waiting room. It's a very old building…read more Watch your belongings

My son came for surgery today and the process went well. We arrived they went over some information…read morewith me and got right to the surgery. In and out efficient service. Thank you all for caring for my son so well.