I just purchased a vehicle here at Dennis Smith Auto, and had the best interaction with the…read moresalesman Jeff Wilson! Jeff was not the typical salesman that I have interacted with over the many years of looking at vehicles, he treated me with the upmost respect and honesty. I highly recommend doing business with Dennis Smith Auto!! Thank you Sincerely Wayne Shaw

Bought a beautiful car for my son to take to college. Great experience. Honest conversation,…read moresalesman happily answered questions and didn't try to sell me anything I didn't want. Very easy to deal with and they have a great selection of cars in the lower price ranges. Definitely recommend this dealer.

Easiest and most honest car buying experience I've ever had. The car prices are fair and we were…read moreable to work out the best price without being haggled. The staff is knowledgeable, fair, and understood our needs. I would definitely recommend them to anyone looking for an inexpensive used vehicle.

Terrible experience. According to the sales guy, the sticker price is the only price. No…read morenegotiation on price at all. Plus there was no gas in the vehicle for the test drive and they would not reimburse us for the gas we put in for the test drive. They were not honest about the engine codes. We were also told by an employee on the lot that they won't give a fair price on a trade. (His wordsv they won't give you nothin for your truck. You're better off selling it on Craigslis)

When I came in for my second oil change I was told because my car reached the threshold of 15,000 I…read morehad to have a few services done in addition to my oil change and I complied. I waited for the services to be completed and paid for it in full. However, the next morning my engine light appeared and a message stating that I had an engine malfunction was on my dash after these additional services. called the dealership twice and no answer. They charge quite a bit to not be available. I have loud noises coming from my engine that I didn't have prior to service and it is reprehensible. My car is fairly new and I should now have these problem already.

They try to upsell you more services than you need. Send out multiple invoices with the prices…read moregoing up each time! And don't even get me started about the ridiculous amounts they charge for parts and labor! $35 for ONE wiper blade and $20 for labor?? I put one on myself the week before and it took 10 seconds. I'll stick with going to Autozone and buying my wiper blades there and they'll even put them on for you - for FREE!!!!!!!

A true rip off!!! They have so many $199 drive today deals because they repo so much. Lots of…read morehidden costs. The day I got my vehicle from them it broke down, yes they fixed it but it cost me another $100, it wouldve been more but I got suckered by their protection plan. This is the worst used car dealer in cinci!!! Check out the BBB they have a D+ rating, I would give them an F

Staff is friendly, and the car that I got from them hasn't let me down. I do wish that it were…read moreeasier to make a payment, instead of having to call them every two weeks. If I needed service, they were happy to help. Around the one month of having the car, the battery was bad and they replaced it for free with no issues.

Horrible experience. Bought car that was misrepresented and dealership closes and disappears.read more

They are a great place to buy a car. I bought a car from them and I love it. Very friendly very…read morerespectful. I would recommend them to others.

I purchased have purchased a Dodge Ram for work and a Toyota Highlander for myself from Crossroads…read more The salesman was wonderful both times. I told him what I was looking for and he matched me with both the Truck and SUV (both used of course). The Truck is AMAZING, sometimes driving hundreds of miles a day! I have had this truck for 3 years and NEVER had an issue with it! The Highlander is perfect for what I need, room for family, great on long road trips, and plenty of room for everything! (Like I said, the salesman was very knowledgeable and met my needs exactly!) With the Outstanding Service I always receive when I go to Crossroads I will Always purchase my vehicles from here. Thank you guys for going above and beyond for me. When a friend needs a vehicle, I always tell them to go to Crossroads Car & Truck!

I was trying to buy a corvette but wanted to make sure everything was ok. They said not a problem…read morehave an inspection done by Chevy we'll even drop the car off for you. I paid $230 for an inspection which found the car needed tires. I spoke to them about helping on the price of the vehicle so we could come to an agreement with the inspection findings. Salesman said he'd have to ask his boss. NO call back and less than 24 hours later I get a text that says we've sold the car to another person. Cost me a few hundred dollars and sold the car out from underneath me... BAD BUSINESS

On March 20th, 2021 I purchased a 2015 toy hauler travel trailer, my salesman was Craig Ochabot. I…read morenoticed many things that needed attention; liquid on the floor indicating a slide out leak, broken hand rail on the rear door, exterior places needing attention with caulk and the power bed in the rear needed adjustment. I picked the camper up and the walk through crew assured me all was fixed. There's were evident signs of caulking but two of the vents were cracked and just caulked over. On March 27 I took my first trip and it was a rainy weekend. The fluid was on the floor when I opened the slide out, two off the three vents we leaking and the power bed was still jumpy. I texted Craig at 1030 and we exchanged in excess of 20 text and pictures regarding the issues. His response was "when can you get it here for us to fix those issues?" I told him I would as soon as I get back in town. On March 29 and 30 we exchanged several more text and he was suppose to call me back with instructions on when to drop it off. I hadn't heard from him by April 6 so I texted again and received no reply. I then made multiple calls and left multiple messages for Mr. Ochabot over the next 2 weeks again with no reply. The last week I called the office and asked for the sales manager, Ron Cramling answered. I explained the situation and Mr. Cramling apologized and stated he would get the issues fixed right away. Within an hr I received a call from Hayden Bailey, the RV service manager he instructed me to drop off my unit the upcoming Monday and it would be repaired. I dropped the United off and meet with Mr. Bailey. He assured me everything would be fixed but it may take 2 wks. At approximately 2wks I received a call the unit was done. Upon inspection all of my concerns had been corrected. Mr. Cramling and Mr. Bailey are men of their word and an excellent representation of Holman motors. If my rating were on them alone I would have given 5 stars. That being said, Chad Ochabot is not a man of his word. He made all kinds of promises of being there after the sale and making sure I was happy with my purchase. If I had to make a rating based solely on my salesman, craig Ochabot, I would have given zero stars. In closing I would say use Holman motors god your vehicle purchases. The management cares about follow through and doing what's right. If you happen to get Craig Ochabot as your sales representative immediately ask got someone else!

From now on we will be taking our GMC to Holman! They went above and beyond to get our vehicle…read morefixed, and we are so grateful. Jim was wonderful, very knowledgeable, kept us informed, and even checked on our vehicle after we picked it up. Thanks to their mechanics, our vehicle is acting brand new again.

I love the convenience of Valvoline- The line is always long…read morebut it moves quickly They do a thorough job- Look online because there is a ALWAYS a coupon-

This Valvoline is close to my work so makes it super convenient for me…read more I have been here approximately 4xs now for an oil change. The people are super friendly and exactly the reason I keep returning. They aren't pushy with other services that may be needed on your vehicle. I would say the price is comparable to competitors.