We bought a 2021 retro trailer that had a couple minor issues that was taken care of rapidly. Michael Shultz was understanding of my ignorance to the whole camping thang and explained in details. Thank you for a great experience. read more

Camping World - Las Vegas - RV Dealers Near Me - Las Vegas, Nevada

Anticipating a phenomenal service of our brand new Thor Omni 2023 purchased Jan 29th. I am sure Hector will make sure all of our little issues are sorted out, under our warranty. Thank-you Hector!! The $100 gift card will be very much appreciated. read more

We had a great experience with Gilbert, the sales associate. However, when we bought the camper there were things they promised to fix per our agreement. It's been almost two months since we've heard back from the service department. My husband called Matt and left a voicemail, of course, no call back. We're highly irritated. All we want is the stuff they promised so we can actually use the camper. The service department claimed it was the manufacturer's fault but I call BS. That was their excuse 2 months ago... now they just don't call back! Horrible service. read more

This is a continuation of another post. Again do not use Camping World for service they will damage your rig. In this case I had an electrical problem with the DC current in my camper. I took it to Camping World since it was under warranty. They fixed the DC problem but when I picked it up my trailer brakes would not work. They stated it must be my truck. I paid Nissan to go through the factory installed towing equipment and they stated everything was fine. The second trip in for my brake problem they found a short (after I paid Nissan). This worked for only a few miles before I lost brakes again. When I took it in the last time they said they couldn't find the problem. After finding that they destroyed the lift system and fixing that myself. I decided to look into the brake issue that they couldn't fix. It took me about 20 minutes to find and fix the wiring issue. Again incompetent or lazy mechanics that destroyed my lift system. read more

We purchased a brand new Tiburon (Thor) from a dealer in Texas. We had variety of warranty issues with the unit. We brought it to Camping World in Las Vegas NV. There we met Service Advisor Hector Davila. Hector has been a great service advisor to us. He kept an open communication line with us and resolved our issues. We also had our North Trail travel trailer serviced by Hector's technicians. I must admit, I am impressed with the level of customer service we had from this establishment. I strongly recommend Hector as your service advisor and Camping Word for your RV service and also body-work as well. read more

Camping World - Las Vegas - RV Dealers Near Me - Las Vegas, Nevada

My experience with them far surpassed my experiences elsewhere. They are professional, service top notch, it is a one stop shop for your needs, and they accommodated me when I just dropped in (which I will stop doing that!). Thank you! read more

We arrived at Camping world of Las Vegas to check out what they had for used diesel pushers and our salesperson Michael Schultz showed us a Thor Palazzo that they just got in. We felt really good about it and Michael made sure we got a great deal on it using our older Newmar Kountry Star as a trade. After the deal was done we even won $100 gift card on their spinning prize wheel, YaHoo!!! read more

Camping World - Las Vegas - RV Dealers Near Me - Las Vegas, Nevada

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Bought a brand new rv in April 2024. Took 6 months for the Las Vegas dealership to get the correct paperwork to my DMV so that I could get license plates. This included phones calls to them on 14 separate days. Finally had to contact Camping Worlds Corporate offices. This involved 11 days of phone calls. Next emails on 6 separate days. I have now been waiting since the end of October 2024 for my title. I have made phone calls on 5 separate days to Camping World Las Vegas and none have been returned. I have called and asked to speak to the manager and were passed on to someone else's voice mail. I have now contacted corporate again and am waiting for answers. Would NEVER recommend this dealership or Camping World to anyone looking to purchase a RV or camper. Had many other issues with them however, the above are the most frustrating. read more

If I could take back any one day in the last 30 years, it would be the time I stepped into Camping World and gave them my phone number. Every day my phone rings, and it's them. Just hoping that maybe I'll answer and I'll say, "Oh wow. Thanks for reminding me. I totally forgot that I was going to buy an RV. I woke up this morning and couldn't for the life of me remember what that $100,000 purchase I was considering. It was like I was at the grocery store, and knew I was forgetting something and then I get home and I realize I forgot to buy the dried rosemary spices that I like to put on grilled chicken. Except instead of an herb, it was an RV that I totally forgot about!!!" These clowns are ridiculous, obtrusive and if I ever meet someone who works in sales at a Camping World I'm going to assume they're a sexual predator. read more

Despite the low ratings, I brought my RV in to be serviced because the location was convenient. I did not purchase my RV from Camping World. Fortunately, my service agent was Brad Mercer. I found him to be professional, direct, courteous and always quick to return my texts and voice mails. In fact, most everyone I met was courteous. I'm a rookie RVer and Brad patiently explained what was going on with my repairs. Brad looked to repair my trailer per my requests and he delivered. He even saved me some $$$ repairing my broken glass shower enclosure. They happened to have some spare glass panes on hand that fit my trailer. I would have paid twice as much to order the set and the shower looks original. Whoever installed it, did a spectacular job. I wasn't in a hurry and let Brad set the schedule and was able to pick up at my convenience. My only complaint is I wish Camping World had washed my trailer...not expected but it would have been nice. Some of the reviews sound pretty awful. I think if I ever purchased from Camping World, I would swing by and talk to Brad before signing on the dotted line...just to make sure my RV was good to go. I prolly sound like I own stock in the place but I assure you, I drove away a satisfied costumer and will be back. read more

I'm not sure why the Camping World in Las Vegas has such a low rating. We go there every time we're in town and it seems like all the others-though quite a bit smaller. They seem to have most things that the other stores have, as well. There is a good sized lot with many new and used RVs. Dante showed us the trailers that they had in stock. He was very personable, knowledgeable and helpful. He didn't rush us and explained each trailer's features. He knew this was our first look so it was more of an education than a buying visit. We tend to buy things every trip to Camping World. I recommend the store and highly recommend Dante as a sales person. I would definitely return and give him my business. read more

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On February, 8th, at roughly 9:27am I was looking online for a trailer than can with stand 0 degree weather. I inquired about which trailers can do this to an online rep named Brittany. She wanted my name and phone number in case we get disconnected lol. I find this funny for one, because I am online and not on the phone and if I am either chatting with someone or talking over the phone and get disconnected that means I hung up on you due to your lies or bs. Needless to say I did not get the information I wanted and absolutely no help from this site and her being an online rep should already know. I simply asked which trailers can offer warmth during the night and day, enough hot water for 2 to 3 people in 0 degree weather, and etc. No answers, just come in person, no as I simply do not have time which is why normal people go online to research before going in person. I am not one to waste my time as I value it as much as the rep, but when you simply cannot answer basic questions tells me your either clueless, don't belong selling online, and simply wasting my time. They lost my business and also my friends business as we both need trailers for a Mine we work at and stay by. read more

Buyer beware: this Camping World location engages in unethical business practices. Unfortunately, I purchased my Nexus motorhome here and was charged a $3,995 Go-Camping fee, which was supposed to include a detailed walkthrough of the motorhome's operation, thorough cleaning, preparation, and fixing of any obvious issues, as well as topping off the fuel and propane tanks. However, the walkthrough was disappointing. The technician did not know how to turn on the lights, missed a visibly broken cabinet, and was unable to explain the motorhome's controls or the function of the two gas tanks. When I prepared to drive home, I discovered the gas tank was only one-third full. After I raised this issue, we went to a local gas station, but the tank could not take any additional gas. The technician advised me to ignore the fuel gauge and monitor the miles driven instead. This advice proved disastrous as we ran out of gas 175 miles into our trip. We coasted the RV to the far-right lane of the freeway, still impeding the traffic lane. My wife sat outside the motorhome for safety in case of a collision. It took three hours and $250 to get a diesel delivery. When I reported this incident to the dealer, they claimed no responsibility. This is just the tip of the iceberg regarding my experience with them. I STRONGLY encourage anyone considering purchasing a motorhome to look elsewhere. They do not care about their customers! - There is only one person at this dealer with any integrity, the sales manager Josh. read more

Had a wonderful experience with Chris over the couple of weeks while we shopped and eventually left with a beautiful new trailer. He was not too pushy and we felt very comfortable. Our walk through with the service person did feel rushed, especially because we were under the impression that as first-time trailer buyers they would take their time. I was told they had one to two hours set aside for the walk through if we needed it. Our service guy busted it out in about 10 minutes and did not slow down at all when we'd ask questions. But overall, we are happy with our purchase and YouTube is helping fill in the gaps of what we needed to learn. Have not had to file any warranty claims so we will cross that bridge when we get there. So far so good! read more

This is my 2nd or 3rd review. With our 1 year warranty set to expire at the end of the month. Still haven't heard a word from them regarding the remaining issues with our piece of sh*t 2020 Colman travel trailer. Please read the reviews the south las Vegas location is horrible! Reviews matter. I attached a picture. Marcus Lemonis. Posted telling people who are voting for Trump need not shop at his business. That alone will keep me from doing any business with Craper World! If not for that just the fact I am still waiting on a call back since November 2019. read more

We went to the dealership just "to look around" we bought an RV and were very pleased with the way we were treated by Jason .. He helped by showing us several different both used and new RV's and to finally find the one we had to have. We had to take it back for some repairs and Jason again was concerned everything be perfect for us.. Thank you for all your help in finding our RV... read more

My sister and I stopped in to look at RVs for a possible purchase in a year or two. We were honest with the two women at the counter and told them we were just looking and didn't need to waste a salesperson's time. Both women had rude attitudes and told us we had to have a salesperson with us and even insinuated we might vandalize the units if we went alone!!! My sister still wanted to look with a salesperson in tow. The women then told us we had to give them copies of our drivers licenses and phone numbers, just to look!!! Their attempt to get our very personal information was enough. We left!! The women's attitudes were rude and condescending. When we are ready to purchase an RV it won't be from Camping World! I'm not surprised to see so many one star reviews!! read more

HORRIBLE EXPERIENCE! Rude, condescending salesman. I was greeted by Sal, who tried to rudely pre-qualify me as a buyer before he wasted his time even getting up from his office chair. I drove across town to visit this place. What a waste of time! When my husband sarcastically stated that he drove all this way just to waste a salesman's time, Sal quickly interrupted him and said "I don't do that! " He just didn't get it. Didn't greet me, didn't introduce himself to me, just went straight for the assumptive prequalification. Probably thought we didn't have the money. He was wrong! read more

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If there was 0 stars available I would use that. I have been in sales for over a decade never in my life have I been treated so rudely by the salesman named Ty. Disappointed in how you all conduct buisness. First and last time at camping world read more

I should have learned my lesson when I had problems with them before.....took my trailer in for warranty work. Was told by Hector in service that they would submit work to warranty and if warranty doesn't cover work then we would have the choice to have camping world complete work and pay quote he gave us or complete it ourselves. Not once were we told there would be any fees for anything. Fast forward to when he call and says warranty would not cover work and we have to pay $99 although no work was done. Fast forward again and went to pick up the trailer and now he is saying we have to pay $199, again nothing has been completed or taken apart or anything. Why the price change from no charge unless they do work, to 99 and now 199? Shady if I say so..... he specifically said no charge u less we have them do work and now it has changed twice. Take your trailer elsewhere for service unless you want to deal with the headache camping world will give you. read more

This place doesn't seem to want to sell RVs..they basically tell you they need 30% down with GIANT payments..I never even got to give them my information because I went twice and never got that far. Also their "new" RVs look like someone beat the *beep* out of them with a bat..filthy dirty broken everywhere with no explanation by the salesman..This was my first experience looking at RVs and to say it was very negative is an understatement..this place sucks. Do NOT go here. read more

If you enjoy car salesmen when shopping for a new car, you'll love shopping for an RV at Camping World. Never tired of hearing - Stay here while I check with my manager. What can we do to get you to buy today. If you get a better deal somewhere else, come back and we'll beat it. (How about give me your best deal now?) Manager comes out of his office - Why you leaving? (I'm tired and need a break and want to check other numbers. It might be me, but i'm not having a good time.) Golf cart or walk around until you're tired, not let you out of the building till you sign. If the customer leaves the building, never call them back. CW must be doing really well. I hear the RV market is exploding, but keep treating your customers that way, the 'boom' doesn't last forever. I actually wanted to check number on a loan from my Credit Union , which was better. My decision with the exact same model was drive 9 hours one way and save 13k on the trailer and better financing, deal with people that didn't sound like car salesmen or Camping World. I chose drive 9 hours. DM me and I'll tell you where if you really want to know. Don't bother with a response. After a few attempts (one a few years ago) with Camping World, I've finally learned. Hate to do it to the sales guy who was great showing us around and he was knowledgeable about the inventory, but getting back to the office, went downhill fast. Under the conditions, maybe it's not his fault. read more

I had my Rv ac unit be ordered and replaced I gave them a year to do it yet it never got done what a shame

I purchased a motorhome from them a few years ago. The sales experience was fine but the same cannot be said about the service department. It is beyond horrible. First, it takes months to get an appointment to bring it in for service. Then, it sits on their lot for months before they even look at it. I have spent thousands of dollars in maintenance. Last year the ac stopped coming through the vents in the cab of the vehicle. I call them in November and was given an appointment in early March. They finally looked at it in the end of May and told me that the problem was due to critters making a hole in the vacuum line for the ac. I was told that this was a very time consuming job because they had to remove the seats and dash to access the parts. They charged me over $1600 dollars for the repair. Fast forward to March of this year when we went on a weekend trip near Palm Springs. It was warm enough that we needed the ac while driving and to our dismay, the same thing happened...no air coming through the vents. I called them and was told they were making appointments for June. I couldn't wait that long, so I contacted a very reputable RV repair. They diagnosed the problem and it was the vacuum again. When they started the repair, they discovered that Camping World DID NOT do the repair that they caharged me for. The old parts were still in the original position from the factory. Instead, Camping World rerouted the vacuum housing and lines near the battery ( a job that takes about 1 hour) but charged me over $1400 for labor as if they had to remove the seats and dash. Also, there was no evidence that the original problem was caused by critters and should have been covered by my warranty. BEWARE OF THEIR DISHONEST TACTICS. I will NEVER do business with them again! read more

After 3 years of problems they still exist. We bought a 2018 Montana with 4 seasons? What does that mean? In the winter its freezing and in the summer its an oven. I took the panel off the storage and COULD SEE THE GROUND! They refuse to make it right and I am sick of it. A rat the size of a grapefruit can crawl right in to make a home and destroy the place. It has happened 3 times so far. We keep it spotless and have all the electric sensors but nothing works. Today we went down there with a sign. Camping World sold us junk. The employees just laughed at us. They are nice until you buy the rv, then? you dont exist. After reading that Camping World is so concerned and wants to speak with me? They write that after every complaint. Heres the catch,,,,,,,,THEY CONTINUE TO GET THESE COMPLAINTS! Words do not fix problems. People are not stupid. Camping World is a horrible company that needs to change. Im not waiting for their BS. See you in court and say sorry there for misrepresenting your product. The market wont boom forever. Yu will see your doom. read more

Camping World - Las Vegas - They dont care about you after you buy a rig. Its junk too. - RV Dealers Near Me - Las Vegas, Nevada

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Terrible service. Our 8 month old fifth wheel needed warranty work (part missing from our slide). After one month they finally got the work completed. Upon going to pick up the Rv we found that the capture plate on our hitch was missing! Employees (3) said it was in the back of a pickup truck at a local Home Depot. We left and asked for a call once they got back with our part. No call received, so we called... "Part is here and we're installing" went down to find out that was a lie! They stated now 2 things 1) can't find it (not sure what happened to the truck at Home Depot had it) 2 oh we broke it... They don't have the part and can't find one. Store manager didn't give a rats *** about our concerns or the problem. They are the only authorized Forest River dealership in NV. So if you want a Forest River Rv and live in NV, find another manufacturer or move out of NV. read more

Great service and selection. Everyone was friendly and helpful. Hector Davila was very professional and made sure my RV was attended to in a timely manner. They're techs are the best in the valley. I definitely recommend them! read more

Camping World - Las Vegas - RV Dealers Near Me - Las Vegas, Nevada

Spent months looking for a travel trailer that fit our needs. Camping world was perfect. Our sales person was excellent! Timothy Carter was patient as we took months to search for the right one, he answered all our questions & was super knowledgeable and up front. When we finally picked one, the finance team was amazing and got us a great deal. Shout out to Gabrielle who did our walk thru and took time to show us all the features of our new trailer. read more

Thank you Tim Rucks for being professional with great customer service!! Also big thanks to Sarah and Josh for making it happen fast and easy!! Great walk through Rodrigo and Oscar for the services!! We are excited to try out our new trailer!! read more

Just wanted to update my review on this horrible place run by criminals. Turns out the warranty doesn't cover 75% of the problems I'm having with this. This trailer has been an absolute nightmare. Please for the love of God be weary of this place. Do not let them ruin you and your family. My trailer has leaks and clogs. Things that are not straight like the cabinets. I'm not even exaggerating. Camping world won't even answer my calls to service my 5the wheel. I had to find an authorized dealer he would do it with the warranty. The dealer tells me they don't even want to work because the warranty is so horrible and does not pay them anything. So they try not to take any work coming from camp world. Update : mobile technician arrived. His name was Mike. He wasn't even a technician. He works at camping world in the parts department, and was offered over time. He said he was going to order stuff to fix my 5th wheel. An never returned. Now he won't return my phone calls. I took my 5th wheel to giant rv to have it fixed because it was never working right in the first place, it's still supposed to be under heartland warranty. I bought it brand new less than a year ago. Giant rv called me to let me know that Camping world never even filed the warranty. read more

Camping World - Las Vegas - RV Dealers Near Me - Las Vegas, Nevada

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Service is absolutely terrible. Try to call no one answers. leave a message no calls back. this has happened twice trying to deal with the service department. Every time I get my trailer back it's in worse condition than before. read more

I made an appointment for service and they had no record of it. So many incompetent workers. The right hand doesn't know what the left hand is doing. Won't go back! read more

Service was brutal. Sales guys don't know what's going on. Picked up a trailer from them and it took a whole bloody hour just to find it in back read more

CW Camping World AUCTIONS, Nation wide is one of biggest waste of time I have ever experienced. They entice you in by great buys on RV's. In terms there is a reserve price you must meet to be able to buy the RV. Why don't you just list the price of the RV instead of getting people's hopes up that can't afford the RV. This type of advertising is called a SCAMMING ! I just will not buy from a company that treats its customers this way and I hope others will do the same! read more

Don't even bother buying a camper here. I bought my brand new travel trailer in Dec. 2022 and paid the $1000 fee that is supposed to be for the full inspection and walkthrough. You won't know of this fee until you buy your camper. Upon pickup I did my walkthrough with the tech and noticed that the travel trailer was used. It had no awning, a dented and rusted range hood and other issues. But when the awning finally got installed months later, the tech noticed that the motor doesn't work. So here I am in July 2023 with no working awing, a dented range hood, a non working vent fan in my room, and an emergency exit window with no handle to open. It's been hot as hell and a working awning would be nice. I guess I have to wait until 2024 to have full use of a supposedly brand new RV. read more

I have been looking to sell my 5th wheel trailer and reached out to Camping World in Las Vegas. I quickly received a call back from Karl. After describing my trailer and condition, Karl gave me a High-Low quote for what they would be willing to pay for it. Based on his estimate, I towed my trailer to the dealership. Karl told me that should I decide to sell it, that the entire process should take a little over an hour and I would be on my way. When I arrived, Karl greeted me, did a look-over and had one of their service people go over the trailer. Within 20 minutes, we sat down and he confirmed their offer (somewhere between his previously quoted high-low). I accepted the offer, Karl got the paperwork together and advised me that the check would be ready for me the following day for pick up or he could Next Day the check to me. I was on my way home in an hour-twenty minutes and the following day I received a tracking number from Karl. The check arrived the following day. Karl was great to work with. He worked quickly and followed through on everything he promised. read more

**Update** Spoke with Mike Hulsey regarding our experience. Changed review to 3 stars for getting a call back and apology for the way things were handled. If I could give this place ZERO stars I would. This place is a joke from the minute we dropped our toy hauler off on April 5th. We took our trailer out 3 times and the motor to the slide out stopped working and both rear and side awning wouldn't close properly. It took 2 weeks of our trailer sitting there till it was even diagnosed. No communication from Kevin Chappell or Mike Hulsey. We would leave messages for Kevin to call us back and no response. We ended up emailing for a paper trail and Mike was CC'ed on every single email and NO response from him. The latest email was him telling us the motor for the slide wouldn't be in until 5/21, when I contacted Forest River it was shipped out and would arrive on 5/05. We caught him in the "misinformation " and his reply was it was gonna be ready for pick up on Friday 5/07. Kevin has NO customer service or communication skills. Tried to schedule for a pick up on Saturday 5/08 and spoke with Lisa the day before. She was RUDE!! Wouldn't let me get a word in and kept interrupting me when I was talking. Giving me an attitude until I asked who was the director over service then her whole demeanor changed. Finally picked up our trailer and met Cynthia in the service department. The most professional person working in that department WITH communication skills AND Customer Service!! Still giving this review 1 star because of our overall experience. Cynthia herself gets 5 's. If you ever need service for the investment you made in a trailer, take MY ADVISE...go somewhere else or see Cynthia!! Stay away from Kevin Chappell and Mike Hulsey! What a nightmare this was!! read more

Camping World - Las Vegas - RV Dealers Near Me - Las Vegas, Nevada

If you want to buy a motorhome from a company that does not care about your safety...then buy from camping world! Their customer service is the worst. Love my purchase but if you ever have a safety recall they will refuse to take care of it! Even when they are a listed service provider for my motorhome. read more

6/24. Update: Talked to David in the finance department on Friday and he promised to give me a call today with an update guess what surprise he didn't call. So I placed a call to Corporate Camping World and made a formal complaint. Please if you are thinking about buying an RV from here I would rethink it. The RV is wonderful but 6 months for them to do paperwork and it's not even done and no returns calls. This is not the way you run a business. Glad I am done with them.. read more

on Memorial Day weekend was demonstrating my new camper to friends when the awning literally fell off the track. Brought it back to camping world, so las vegas, where they agreed it was a defect and agreed to replace it. Fast forward 8 months and they still have not fixed it. Every imaginable excuse in the book. I do NOT recommend this establishment. read more