I don't understand all of the bad reviews that are on here because every time I use this service, they are exceptional. They are incredibly reasonably priced and very professional I have been coming to this cleaner for over three years and I have never experienced a problem. Great job here ! read more

Dropped off my toddlers jersey that was beyond dirty and painted on they had a quick turn around time. Picked it up today and it is spotless, they are miracle workers! I've used this place for military uniforms and they have always been so great highly recommend! read more

Canyon Plaza Cleaners - Toddler jersey like new! - Dry Cleaning Near Me - Chula Vista, California

RIP OFF I dropped off my comforter to get dry cleaning it is a King size- when i dropped it off the lady said it would be ready within two days. Thats not the problem. I wish she wouldve disclosed to me that it would be 75 DOLLARS!!!! I never thought to ask because it never crossed my mind thats how much it would be. The comforter literally cost me only a little more than that, i might as well have bought a brand NEW one! NEVER again!!!! Dont recommend this lady that is always there is over charging! read more

I brought in my shirts for cleaning and noticed they still had stains on them when I picked them up. I returned them to be redone, but the stains remained, and now one shirt is completely ruined. For the price I paid, I expected much better quality and care. read more

Great work. The only cleaners I trust with my clothes. I have had previous items ruined at other places. Owners are very friendly.

I bring my clothes to get hemmed because it's close to my house, but besides the fact that they are expensive ! They lost my Brand new pants ! And while I was standing there another customer came back because he was given the wrong clothes, the owner offered to give me a refund and when I gave him the total he asked me for proof. For him it was not important the fact that I needed those pants and he told me it could take another week for him to either look for them or make them officially lost ! He knew they were lost days before when my daughter went to pick them up and she was told they were not ready. The only way he agreed to refund me the amount was when I told him I was going to contact the BBV, and after that he tried to deduct the dry clean charge for the pants that where not lost, he didn't even consider the fa t that I would have to spend time and money driving back to look for the same pants (2 pants were lost ) I do not recommend this business. read more

Over the weekend I brought in a blouse, a jumpsuit, and a dress. Unfortunately I did not get a quote when I dropped off the items. The jumpsuit and dress are native African style clothing (cotton vibrant prints). The clerk asked me "are these clothes or costumes?" When I replied "clothing" his response was "interesting." On Monday I called and asked if the items were ready, he said yes and told me the price was $50.80. On my receipt he had marked the dress as "long formal dress". This is a simple dress made of cotton that hits mid calf on my 5 '7 frame. The dress does not have any beading or embroidery, it's just a cotton dress with a batik print. Nothing about the dress is "formal". When I went in to pick up the clothing and dispute the pricing, the clerk then tried to charge me more money because he mistook the jumpsuit for a dress. I explained to him that the dress is not formal and should not have been priced as formal. I said "a formal dress is something that has beading like for prom or worn for a wedding, this is cotton." I asked to see a pricing list and he said they didn't have one. And that they don't give a quote on services before the clothes are cleaned. He gave me a $5 discount, but the whole experience was tainted by the clerk's dishonesty and what felt like xenophobia (overpricing me for native African clothing which he thought was a costume). The dress I wanted cleaned still had stains on it. This location is walking distance from me, but I will definitely avoid going there again. I can't recommend that anyone use this dry cleaners as they're ridiculously overpriced, don't have transparent pricing, and don't even get clothes clean!! read more

I went in to have 3 items dry cleaned, I had an additional pair or work slacks needing to be hemmed/ altered, that was not done, instead of the alteration they dry cleaned. I don't live in the area but I was very particular about what I wanted done to the pants, I let the lady know they were clean already. Won't use them again. $52 for 4 items is a bit steep to not get done correctly. read more

I don't understand why this place has some negative reviews. I decided to come here despite those comments and I had and awesome experience. Besides the fact that the owner was very nice, my jacket come out as good as new within a week. I am definitely coming back here. read more

I always bring my clothes here to get hemmed and I never have any issues! The owners are very nice and are always willing to take my clothes in last minute. The turn around time is quick, and I will continue to come here! read more

Ok, so I've been a loyal customer for about 10 years, back when Herman was the owner, since the new owners came on board I really tried to like them, I gave them many chances but no cigar... 1 I use to get a good discount, now with the new owner (who by the way are more pricy than the previous owner), and after speaking with them they said I would be continue getting a discount which was not true, if and when I reminded them they would give me a small one. 2. Quality of work went South! When I asked everytime... to use starch, my shirts came with out it every time, and when I asked again, instead doing it again the right way they try to convince me that the shirts have been starched... please, I'm 51 years old and been using these services for ever I know better. 3 they lost 2 pieces in 2 different occasions . Sorry to say I don't recommend this place! Pricy bad service, wrong attitude (even when they are smiling) I miss Herman the old owner. read more

This was the worst experience at any cleaners. When I asked why a pen mark wasn't removed from my uniform the response was "hmmm I don't clean them so I don't know" then I asked if they can do it over again to get it off this time and she said, sure but we have to charge you again. Not worth it for as much as they charge. read more

This is by far the worst service I have ever recieved or didn't receive I should say. I brought in a 100% cotton sweater jacket that is my mother's. It got wet and was starting to get the mildew smell. The whole reason I brought it in to have it cleaned. The boss lady said she wouldn't clean it because it smelled like mildew. What is the purpose of a dry cleaner if they wont dry clean. Very rude lady. The prices are outrageous as well. If they keep this up their business WILL FAIL!! I live in the neighborhood and will definitely be telling all my neighbors and friends not to use their unprofessional services... read more

OK, please don't go here. I'm giving three stars for fair prices, and their willingness to make specific repairs. But I went in a few weeks ago to have the crotch of my husband's jeans repaired, as they were pretty frayed and falling apart. I asked if they could patch them, and they said yes, no problem. They quoted me $20, which I thought was a really great price. I went to pick them up a few days later, and I paid before looking at the work they'd done. I was shocked to see that they made the patch so high in the back, you would definitely be able to see it when my husband was wearing the jeans! To clarify, the fraying was between the legs, not on the back. I told them nicely thank you, but my husband can't wear these, as you could see the repair. The lady that I spoke to just stared at me, and kept staring at the jeans. Then she said something to her husband I think in Chinese, and I could tell she was thoroughly irritated with me. I didn't understand why, as I had asked her to patch the holes, not ruin the pants. These were $150 Joe's jeans, not something from forever 21. The man she was speaking to, came to the front, and I explained to him in my own words what the issue was. He didn't want to fix them, and told me basically that they probably wouldn't be able to take it apart, because it would ruin the pants. I told him that as target were the pants weren't wearable, and that I would like them to please be redone. He was still very hesitant, and honestly got a little bit rude. He told me he wasn't sure if he could fix them, and that if he couldn't, I couldn't have my money back. I left pretty steaming, and hoping that they would get it right this second time. They do look better at this time, and they're definitely wearable. But for the shop owners to act like they were doing me a favor to fix my garment properly in a way that made them wearable was really not OK. I also didn't appreciate the attitude, and the fact that I had to explain to them that what they had done the first time around was unacceptable. I tried to keep it nice, but lost a little bit of patience when they were rude, and didn't want to fix their mistake. I'm give them a three for the work they did, but the attitude deserves fewer stars. I definitely wouldn't recommend this place. read more

Terrible service! I came in there to have an alteration on jeans & wanted to have the length shorter. I received the jeans the same way i brought them; w/no alterations. I went back again a couple months later to have the SAME JEANS cut shorter & they still didn't do anything to it. So, basically I got charged twice for BS. BULLSHIT SERVICE! ... I recommend PARADISE CLEANERS! I've been going to them since I was a kid & the only reason I went to Canyon Plaza is because I moved to the Southbay area. Again, I recommend going to PARADISE CLEANERS INSTEAD read more

I left my suit set for pants waist lengthening and dry cleaning on Saturday around 3 pm. She show me with a ruler 2" lengthening was possible. My father passed away on Sunday, and they are closed. I called them at opening on Monday and asked them to find my suit because I needed to fly out. They found the suit and said it will be ready at 12:00. I walked in at 1:00 and saw her busy rolling my suit with lint remover roller. I thank them very much and paid without qustion $29. $14 for dry cleaning and $15 for alteration. When I tried on my pants at home, it was the same. Nothing was done. Also I doubt dry cleaning was done because of time line and no smell and her rolling lint roller. I got the real alteration done at another place for $25 rush job. It fits tight but I can button my pants. The owner of another place thinks alteration wasn't done the first time. I know for fact also no alteration was done. . read more

I get all of my alterations done here. I haven't used them for dry cleaning so I don't have a opinion on that. The people who work here are very nice and accomodating. Maybe once or twice I had to go back and get my pants re-hemmed. Overall I'm always satified with their work. read more

I'm very surprised @ the bad reviews. I have never had any issues with the dry cleaning service or alternations. I used them for both & I'm a very meticulous consumer. I like things to be precise & done with excellence. I always felt they always did a phenomenal job & will continue to give them my business until I find somewhere better that's closer to home in Otay Ranch. read more

I WOULD DEFINITELY NOT recommend this location to anyone. First of all employee/owner tells you a price and you repeat it to confirm amount and they say yes yes, but when you return it's more like double. When I disputed amount they tried to give me a bogus explanation. I had 2 pants hemmed and a jacket taken in from back. I kept questioning when twice the jacket for the same and looked like it was never altered. I asked the woman if it was and all she said was "yes!yes! " because she has another customer walking in. Needles to say it was obvious she hadn't and I didn't have the time nor patience to leave it another 2 weeks to get fixed. I told her it was disappointing work and way over priced for the service that was done to garments. Not profesional at all and just be careful while leaving Garments. I'm sure there's others who pay the diffract price they tell you when you pick up items since they don't put amount on the receipt. AGAIN SHOP AROUND BEFORE YOU COME HERE. Read reviews. Lesson learned!! read more

Canyon Plaza Cleaners - Dry Cleaning Near Me - Chula Vista, California

Good service. Will return when I need a dry cleaning service for my tux. Dropped off Wednesday ready by Friday.

I think this place is a little pricey however they are always courteous and meet my needs if I need something done quickly. Friendly family owned, I think they use to have some young ladies who worked for them and that probably were all the bad customer service reviews come from. I'll continue to use them. read more

Worst place to get your clothes dry cleaned. Charged me $9.70 for a camisole tank just because it had beads on it!!!

Have frequented this establishment several times but will not be going back after my last experience. First of all, the prices here are steep: almost 30 dollars for 2 tops and 2 bottoms. Now, this place is conveniently located by a Starbucks:) (only perk). On my final visit, I needed to have 2 buttons sewn on my cropped peacoat. I was quoted 2 dollars per button... Somehow I was talked into "reinforcing" the rest of the buttons. The coat had a total of 9 buttons. Since I wasn't ready to spend 18 dollars, she quoted me a discounted price of 10 dollars. I agreed:) Upon picking up my garment a couple of days later I was charged the 18 dollars. I politely reminded her of her previous quote and she seriously looked so convincing when claiming she would have never discounted a price since she does not have that power to do so!!!! I was livid. Rip offs. I will never go back and have told several of my friends not to go there and they promised me they would tell their friends as well:) read more

I come here mainly for dry cleaning, but needed some jeans fixed and a zipper. Not only did they not do what I asked, the items of clothing that I brought in were not in the same condition as when I had dropped them off. I wished I had taken pictures of the items of clothing before I dropped them off, because unfortunately I don't have proof of the condition they were in when I dropped them off. In addition, they didn't even bother to fix my zipper. Why say your business does alternations, when in fact it clearly does not. I will not be going back here, although it is a very convenient location. On another note, customer service here pretty much sucks and if I was the owner/manager I would want to know how my employees are treating my customers. They don't even deserve a 1 star rating, but I am not allowed to leave a rating without a star. read more

WORST SERVICE EVER!!!! I DO NOT RECOMMEND THIS PLACE AT ALL. I took a leather jacket to have it cleaned. Not only did they NOT clean it, they ruined it. They said they sent it out to another place, i asked for the other place's name and phone number to find out what had happened since they sprinkled solution on one of the sleeves. Well, they would not give me the number nor the other business name. This place is managed by Asian people, very rude people. I'm sure they tried to clean it there and never sent it out. HORRIBLE!!!! And I had to pay for the horrible service. NOT EVEN AN APOLOGY!!!! DO NOT GO THERE!!!!! read more