I had such an amazing experience with Dr. Angelita Palanca-Capistrano. She kindly squeezed me into her busy schedule last minute to help drain my chalazion, and I'm so grateful. She was gentle, reassuring, and made me feel completely safe throughout the entire procedure. I left feeling instant relief and so much more comfortable. I barely left a few hours ago and feel completely normal with minimal swelling. Her professionalism and kindness truly stand out. Highly recommend her for anyone needing eye care! Tina read more

Very unprofessional office, especially the front desk staff. There's a specific secretary who is rude, talks down to patients, and is completely unwilling to help. I brought my dad here and from the moment we walked in, we were treated poorly. We also needed help with a disability form that the doctor's office is supposed to fill out (form B), and they refused, demanding private info they weren't entitled to. Overall terrible experience. I wouldn't recommend this office to anyone. read more

They are always late for your appointment. They charged me $389.00 for a co-payment. Which I don't because Ihave a PPO and my policy specifies this. Dr Capristrano had me come in for my 2nd visit because she was scheduling for eye measurements, which took 2HOURS. She scheduled me for the cataract surgery. She rechecked my vision and said. "Oh you do NOT need surgery", but to just get glasses for the new prescription she gave me. This practice is horrible!!! read more

The Dr is great but the front office staff are the worst. I went there couple of times and had to cancel one appointment but later they refused to schedule me again because I cancelled one appointment previously. Will never go back. Such a shame because the doctor was very knowledgeable. read more

Dr Capistrano is a wonderful Doctor. She did cataract surgery on my left eye on May 3rd and my right eye on May 31st. She is very kind. I told her today during my checkup that she's my hero for giving me my eye sight back. If you are fortunate enough to get her you are in good hands. I would highly recommend her. Thank You Dr. Capistrano you are truly the best. Your patient Lisa Townsend read more

Everything was fine until Dr Capistrano came into the room. She couldn't be more rude, unprofessional, unethical unkind, you name it. Cant believe she's an educated person. She answers your questions with snarky, sarcastic remarks. read more

Barely 9 days after my R eye cataract surgery, my vision has gone from awry to UHD (ultra high def). It's just magnificent. Dr Angel Capistrano more than did a good job, it was an excellent one. No wonder why her patients are steadily "swarming" (a keen observation for the past 2 yrs as a patient). Her staff are not only warm & accommodating, they make the whole experience a breeze. My heartfelt thanks and looking forward to my L eye surgery this coming Dec. read more

I understand things can get busy, but I was waiting for a while and I have other commitments and work and when I talked to the front desk assistant , she advised there is 2 patients a head of me and they already made us wait like one hour after our appointment, our appointment was at 11 am and they let us in at 11:52 pm. Also she wanted to reschedule me and I already took two hours sick leave from my work but she seems like not caring at all as if she is saying it's not her business. And this is not the first time they always delayed our appointments. This is not professional at all, they should have know how long each patient will take and plan their appointment accordingly. Greedy doctor, they schedule too many appointments to get money and don't care about other people time and also don't care about other old or sick patients waiting too long. read more

Asked to leave my child in a car for an hour in an 80 degree weather "drs order" ridiculous. How inhumane is this !!! The office was empty ! I drove an hour after waiting for over a month for this appointment because she was "too" busy at the previous visit to complete the test I came in for . I confirmed my appointment and showed up 30 mins early . If no minors are allowed in your office you should informed your patients prior . Very disappointed. read more

From the moment I went into their office until my wife needed to go into the hospital. They made me feel hope, and that we finally were getting some help for our concerns with my wife's blindness we went to the hospital. She constantly called texted and made sure that we were taking care of and that my wife had a bed and that the doctors at Riverside community hospital were taking good care of my wife, she made sure of it multiple times a day until she was released, she is a real doctor. She's the real thing anybody ever needs an ophthalmologist I highly suggest her she's a great person and so is her staff I would highly recommend her. read more

Well, personally, I really like Dr. Capistrano. She did a great job on my cataract surgery and I'm going back for the other eye soon. The surgery center was very professional from start to finish. The only glitch was in the automated email saying to be there half an hour early when they don't open until seven so don't bother showing up at 6:30 like it says.... Obviously the email isn't meant for the very first patient of the morning. Yes, sometimes the waiting room is busy (Corona) and it's not the nicest and yes sometimes there's miscommunications but overall I'm happy with the way my eye sight is so much better than it was. read more

Wasted my time as an employee. I was given the opportunity by Dr C. to work here knowing I didn't have recent experience.after my first week she kept harassing me, yelling at me in front of her patients, saying things like I'm slowing down her office, I show no care for my job, when I asked a question she kept quiet, and just no patience. I was warned by her own patient on my first day lol .. she said GOOD LUCK you are about the 5th girl that quits because she makes them quit with her rudeness even her own employees said that to me but I am NO QUITTER!!! I stayed because the job opportunity opened and I wanted to learn she said she would teach me but she didn't. Please Dr. C don't hire anyone without experience save them the trouble of coming here. Just how some of her patients describe her in the rude, condescending manner that is who she is. She may be a great surgeon but shitty person. She has made all of her current employees cry and have made comments like....they are surprised no one has sued her yet. Yeah I'm half jobless now but not missing out on anything great. These reviews don't lie!!! read more

I have to agree with all the previous negative reviews... Waiting room was so overcrowded and the wait time was very long. Mom got urgent referral for glaucoma test, I made the appointment for the glaucoma test, only to find out once we were there that they only perform that test at their other location... Receptionist was ignorant, Dr Capistrano was rude, impatient and annoyed with our eye/vision related questions, and was dishonest when an issue arose. Calling mom's insurance to transfer the referral to another provider. read more

Dr. Capistrano is wonderful! She provided me with the utmost professional patient care. She was thorough with her exam, explanation of my surgical procedure, and diligent postop care. The teams she works with at both her offices, are welcoming, kind and provide support of patient care. I would highly recommend Dr. Capistrano for your eye care needs. read more

I took my brother there today and had the worst experience of my life, very unprofessional. A year go he had an appointment and without a complete checkup she said she will do surgery, now when we went there she was very rude along with the staff there, taking in other language we can't understand in front of us, without asking or telling anything she started taking his concern and when I asked what is this she said it's for the surgery, when he said he should know first what is the issue and why is it required to have a surgery she got mad, rudely talk to him and ask him to leave. We will not recommend her to anyone. Big disappointment. read more

When I first met Dr. Angel Capistrano, I immediately felt calm and at home. I felt confident in her abilities because I know that she already did a great job on performing the cataract surgeries of my parents. I knew that with her i was going to be okay and safe... Her staff were all very professional, caring and accomodating in answering all my inquiries. Dr. Capistrano, upon learning my situation, mobilized everything and made sure that i could have my surgery set up by referring me to a primary physician and assisting me with all the tests necessary for me to be cleared for the surgery. After the procedure, I can now see better! I am so grateful for Dr. Capistrano's skill and professionalism! I cannot praise her enough! I am a very satisfied patient. read more

DO NOT ever go to see this doctor! She is unprofessional, unethical, disgusting, argumentative, and down right rude! I have never seen anyone in the medical professional be this rude to patients ever in my life. I don't understand how someone can be so mean towards a patient. When the front office told her what type of insurance I had she commented "Oh one of those"!? I I went in for my appointment, which they were extremely late and never once apologized to anyone in the office for what the hold up was, but the minute I sat in the chair to be examined the first words that came from her mouth were just rudeness and shrug like she was so entitled. I explained to her what I was being seen and all she can do was complain about my eyelashes ! She was going in on them and everything else that she never once looked at the problem I was there for! When I would respond to her questions she came back with attitude and started talking under her breathe . If your having a bad day then please dont take it out on your patients you old disrespectful hag! You don't argue with patients and then look down on them when they come to see you. If you can't handle customer service then please do something else other than the medical personnel! I am totally appalled at this lady and then she walked out and didn't want to help and gave the front desk my file and left! ‍ never have I been treated this way at all. I will be reporting her to the Medical board and to any other business that handles unethical treatment of patients. This is ridiculous that she even has a practice still running ! Horrible miserable old lady! read more

I'm not a patient, but my mother is. Brought her in for an appointment 01/14/2016. Appointment time was at 10am, as of 12:30pm I am still waiting for her in the lobby. The entire time that I have been waiting has allowed me to experience the dynamic of this office and their employees. The staff seems to lose their patience with the patients quickly and their phone manners are not the best. I have not had contact with the doctor to have an opinion either way. Let's see how the rest of the wait goes... read more

Capistrano Angelita M MD - Small waiting area with seating for twelve. - Optometrists Near Me - Corona, California

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I found Dr. Capistrano to be very friendly and compassionate and she really listened to my concerns. In addition, she gave me information that NO other eye doctor has concluded/provided in my 20 plus years of wearing contact lenses combined with my thyroid condition, etc. I was extremely pleased with her courteous service and the fact she was completely thorough with her examination. I left feeling very encouraged that the minor eye issues I have had over the years will be remedied soon! read more

This is my first online review as I do not like to post anything online be it negative or positive. I took my dad in today to get an appointment for his cataract and Dr. Capistrano was extremely unprofessional and rude. I asked her a question if she performs the cataract surgeries and this was her response "What do you mean - Whose name is on this office- Do you see any other name - This is a private practice and not a government practice - You are in my house and this is what you get. If you don't like it, I can refer you to someone else - maybe you'll get a resident at some other place- Your question offends me." - I told her my question was not meant to offend her and just wanted to know who performed the surgeries as some places have multiple doctors. She walked out of her office and handed the paperwork to the front desk - came back said we are done - Just get the paperwork approved from the primary and we shall see. I was appalled at her unprofessionalism which was not called for. More than her being offended with my question we walked away being insulted with her condescending attitude towards us. It's well within a patient's right to ask who will perform the surgery rather than assume it will be the practitioner who performs the surgery. How do you go back to a doctor to perform a surgery when patient confidence has been undermined by disrespectful and inappropriate behavior ???. Our first call following the visit was to replace this doctor. read more

I had an appointment here at 11pm! It's 12:30 and I am still in the waiting room!!! The staff here is very very rude! Please take your business elsewhere. After telling them that i have been waiting an hour and 30 minutes, she said it was cause of my insurance but everyone else was in there complaining too so I know that's not the reason! Never coming back to this place again!!! The Dr. Was also rude too! read more

They are the best,I love my new glasses.and doctor C is the best eye doctor I've seen in years!!! Thanks again Raymond medeiros read more

I have no idea why she is getting bad reviews!!! I have waited until my surgery in both eyes were completed to write my review. My vision has never been better. She explained everything to me in detail. The surgery center was incredible. Her staff is amazing. Anybody worried about their care shouldnt be. I highly recommend her. Anita Deluca read more

Will not go there again! Rude, unreasonable and don't pay anything in cash without keeping a receipt.

Stay away from this office. Every visit took at least an hour to 1 1/2 delays. Waiting room is small and usually no place to sit. Some people resort to sitting in their car just outside the office parking lot. Staffs are cranky and rude. Be sure to keep your co-pay receipts if you pay with cash because they are notorious about getting paid twice. read more

Dr. Angelita is The Best doctor I have ever met in my life. My insurance was ending in 10 days and my primary care doctor reached out to her to accommodate me for my much needed Cataract surgery. She very gladly accommodate me in her busy schedule and completed my surgery very successfully. She is very professional, passionate and an expert in her field. She also arranged follow-up visits for me to make sure that I was recovering well. Every time, I visited her office, she was very kind, caring and down to earth. She explained all "Do's" and "Don'ts" to me in a very caring manner like I am her family member. My prayers will always be with her and her practice where she helps many patients on a daily basis. I will highly recommend her to my friends and family, even those who live out-of-state to visit her, if needed. In my earlier review, I forgot to mention her great staff. Whenever I visit Dr. Angelita's office, they greet me with respect and always very helpful in answering questions I have. It is rare to find a respectful and professional staff at doctors' offices but Dr. Angelita's staff is very well mannered and extremely helpful. They provide a very welcoming environment. read more

Terrible service. This doctor is quick to get you out of the office. Not friendly at all. Don't waste your time or money on this establishment. read more