Super fast and easy service. I ordered online and car installation was less than 10 minutes. I they…read moreliterally have batteries for everything g form a car to a hand drill.

I purchased a battery from Batteries Plus located on Eisenhower in Springfield. After installing…read morethe battery in my truck, I began to notice irregular performance. Despite using the battery regularly, it failed much sooner than expected. When the battery stopped working, I returned to the store to have it checked. The employee who assisted me, named Omar, tested the battery and found that it was only producing 6 volts. The battery was still under warranty period, but the store refused to honor it. Omar explained that according to their policy, the battery must still read 12 volts in order to qualify for a replacement. This reasoning did not make sense to me, because a failing battery by definition will not hold a full charge. It felt as though I had been sold a defective battery from the beginning, and the store chose to avoid responsibility by using a technicality. The employee's attitude was unfriendly, and the experience left me feeling disappointed and frustrated. I do not recommend this store to anyone. In my opinion, the staff does not honor their warranties and may look for loopholes to avoid helping customers. If you are going to spend good money on a battery, I strongly suggest choosing a larger or more reputable store that will stand by its products and provide better customer service. -------------------------------------------- Hi Frank, I am writing this as a follow-up to my original review above of Batteries Plus on Eisenhower in Springfield. I appreciated the gesture and reached out twice through the contact information you provided. However, I have not received any response. No one has followed up, and there has been no communication. At this point, it feels as though the public reply was intended only to address the review rather than to resolve the problem. I am still open to a solution, but I do not want to return to the store and repeat the same experience. I ask that someone who is truly able to help at least reply to my email. Thank you.

I had a great experience at Battery Plus! I went in to have a key fob replaced, and Alan was…read moreabsolutely fantastic. Even while helping four other customers and answering what seemed like 100 phone calls, he stayed patient, professional, and determined to get the job done. Alan went above and beyond to make sure my key fob was taken care of, and I really appreciate the time and effort he put into helping me. Great customer service and a great experience overall.

Excellent place. We replaced batts on 3 car fobs and 1 watch. Will return for car battery when it's…read moretime. Fast efficient and knowledgeable. Highly recommend!

Shout-out to Eric! I called because I needed a new battery for my car, and he confirmed it was in…read morestock and gave me the price over the phone. When I arrived, he tested the new battery, helped me swap out the old one, and had me back on the road in no time. 10/10 experience! Highly recommend this place for its quick service, professionalism, and ability to make everything as simple as possible. Thank you, Eric!

A week ago, I went to get the battery replaced in my wife's watch. The person who helped me didn't…read morewant to do the job; they barely looked at the watch and told me they didn't have the screwdriver--nothing special. I don't know if they just didn't want to do it, or perhaps because there were people ahead of me in line and they didn't feel like doing their job. Not good for this company

If you're looking for a new car battery, truck battery, deep cycle battery, or anything in…read morebetween--look no further than Interstate Battery of Northern Virginia. I've been buying batteries from them for over 15 years, and they've never let me down. This is a locally owned, family-run business that's been a proud distributor of Interstate Batteries for over 50 years--and it shows in everything they do. The product is top-notch (seriously, outrageously dependable) and it's backed by a team that's just as reliable. Friendly, knowledgeable, and always ready to help--these folks know their stuff and treat you like more than just a sale. They carry a huge onsite inventory, so whether you need a car battery replacement, marine battery, golf cart battery, or battery for your lawn equipment, chances are they've got it in stock and ready. Even better? They offer fast delivery service to local auto repair shops and dealers, so if you're in the business, they're a great partner to have. Support local. Get the best. Go with Interstate Battery of Northern VA--you'll be glad you did.

They sell all sorts of batteries and not just car batteries. They will install for a fee of $25…read moreunless you opt to install yourself. Appointment not needed. Just a walk in will do.

We received the best service here. They helped us out tremendously with a vehicle battery issue and…read moregot us back on the road safely. They went above and beyond what anyone would expect. Highly recommend

Went in for a battery for my car key fob. I by mistake asked for the wrong one. I ran back in and…read morethe staff was beyond helpful in exchanging/assisting me get the right kind! This place is great.

Excellent, fast, honest service. Unbeatable price. No upselling. I feel so good about my customer…read moreexperience I plan to tell all of my friends!

Highly competitive prices. Personal service. Definitely a "go to" for battery services.read more

Dylan came out to my home and replaced my battery within two hours of placing the phone call. It…read moreprobably would've been faster, but I told them it was no rush when they asked. He took his time and was very meticulous about replacing the battery. Highly recommend them for their fast, friendly and professional service!

They refused to honor their warranty (written) after the new battery wouldn't hold a charge…read more After 1 week! Use at your own risk

Wow! Mike is awesome and a lifesaver! I had no idea a service like this even existed. My parent's…read morecar battery died. I called Mike and he was there in an hour to replace the battery! The battery was completely dead after sitting for a long time (no saving it). I cannot say enough great things. If you're in need of a car battery then you should definitely call!

Thanks to Mike at Battery Connect I am back in business once again on the farm!! This service you…read moreprovide has to be the BEST idea ever!! I have used Battery Connect several times now and it amazes me how he can have such a wide assortment of batteries in his back pocket. Yesterday I blew a hydraulic line on the lead mower, so I had to pull out my back up riding mower. I had to jump it to get it started, so when I took a break I called Mike so he could get a battery on order for me. NOPE, that wasn't necessary because even though it was a unique battery, he had one! From the time I called him to the time the battery was installed was around 2 hours. If I had to take the battery out and drive somewhere, I can guarantee you it would have taken much longer than it took for Mike to deliver and install one! Highly recommend Battery Connect!!

Batteries Plus does not stand behind their products. Batteries less than one year old died and they…read moresaid they would not replace the battery, this is AFTER the employee said that the batteries are back in spec... What a LIE! I have purchased dozens of batteries from Batteries Plus and have never had to bring a battery back for warranty but now I know they don't stand behind their product. It's a shame how one store can ruin it for ALL Batteries Plus stores. Back to Interstate Batteries , Walmart and Advance Auto to purchase batteries for my business!

I want to personally thank Sean (or Shawn?) for outstanding customer service. Both in speaking to…read morehim on the phone and on-site, he was exceptional. When it was clear they didn't have the FOB onsite, he ensured that one was available at another location (Chantilly) and could be installed the same day and let me know about a promotion available for key fobs. (In my case it was for a PRIUS. The Chantilly location was also great). It was just Sean's demeanor and competence that impressed me most. Hats off to him and his fortunate employer.

I was in a pickle with my car breaking down right before my new job i was about to just sell the…read morething and wish for the best smh. Not only were they fair, helpful, they were so quick and extremely generous!! I will not ever forget the kindness and professionalism from Amir! If you go (and you must) tell them Arianna sent you ‍

They quickly replaced a nail in my tire on a SUNDAY - and they were so quick and fast and efficient…read more- I had the fattest nail in my tire and they patched it up! I would definitely be back if I had other car issues - you can see why they have great reviews. they literally saved me on this sunday - I thought I was going to be unable to drive and was scared because I had people in my car, but thank God for the car doctor! everyone here is so sweet too