this is the worst bakery, do not be fooled by the pretty display out side, thier cuban sandwiches are disgusting, made with old meat, that they spray some liquid, before they heat them up. it was horrible. the cakes are never made to your specifications. they write the specifics down, and you end up with a cake of another color, different decoration, dirty plastic flowers from the 99ct store on your cake. it is the worse. once upon a time it was worth taking a trip to order from them. now it would be a big disappointment. read more

So jan 20 2023 i came into this bakery and order a cake because they come highly recommend. so i come in the next day to pick up my cake for the lady to tell me someone came in with a receipt and they gave them my cake but i was confused because i had the receipt that they gave me to come pick the cake up. So i got very upset she was being very rude not explaining anything then when i kept asking her question about the cake she just kept ignoring me and being very rude and just kept taking other customer then she bring me a Hennessy cake for my three year old that suppose to be dinosaur cake so i told her that was not my cake it suppose to be dinosaur cake so then she then tell me that my cake was in the wrong spot and that it wasn't her problem that my cake was lost this was the worst experience that i could go through on the day of my son party i do not recommend that anyone go here unless you want your cake messed up read more

My favorite bakery! The place is very small but it kinda adds to the charm. The strawberry shortcake and the glaze donuts are my favorite. I see a lot of people order sandwiches and coffee and it smells really good, I'll try it soon. The staff is always friendly. read more

I'm updating my review after experiencing one of the worst customer-business interactions ever. I came in today to order two things, coffee and toasted bread with butter. The lady behind the counter that was assisting me, who stated her name was Claudia, was beyond rude. I asked to have my usual coffee with milk made with just a bit more expresso than the usual for a little more kick. My only guess is that she was already having a bad morning because my request got her off to a rant. She sighted deeply and turned to me to said that that's not "light and sweet" and that instead this should be order as "dark and sweet". I told her that I know the difference between the two but that I was looking to have my coffee today somewhere in between the two and that all I wanted a bit more splash of coffee. She then went on a rant in Spanish this time, about how "people have to be put in their place" and that customer "shouldn't think that they can make their own menu". Hmmm what?? (Little did she know, I know Spanish). Well I couldn't stand it anymore, and so I told her off about her very unprofessional comments, her sharp temper and the need for her to not be frustrated so easily by a simple request. It's was a terrible interaction to have specially so early in the morning. I'll be voicing my experience to the manager when the week rolls in. As of now, I don't plan on returning to this place and will rather put up with the wait at Love Cafe for much better coffee and excellent service. read more

I stop here once in a while. They custom cakes look really unique. I would come here more often but they have an old man soliciting at the door which is very repulsive. Today I came to order a bagel with cream cheese. I didn't have issues with their employees here before. Today, however, one of the ladies with an iphone watch who took my order was rude. She looked very offended and unhappy. I don't know if this is because I spoke English to her. She wore a glove on one hand only. As my bagel was toasting she took cash from a customer and rang the register. Then with the same UNGLOVED hand she took my bagel, flipped it and started working on it. I don't know if she realizes that bakery is tiny and that she's three feet across me and that I can clearly see everything. I also asked for a coconut macaroon and was told that they don't have it. I was about to show her where they are when other ladies told her in spanish that they do indeed have them. Then she mumbled some name for the macaroon in spanish and went to get it. Well, it's called MACAROON in English. Overall nothing special. Pastries are way too sweet, flavorless and tasteless. They chocolate covered strawberries don't taste like chocolate at all. They taste like cheap substitute of cocoa. Bagels are just ok. They are not authentic New York bagels. They taste like commercial packaged steamed bagels you would buy in the supermarket. Head to midtown or downtown for real New York style bagels and delicious pastries! read more

If you want rude service, staff that mutter under their breath in Spanish and pastries that contain more sugar than is legal, by all means, stop by here. Staff and managers should note that more people in NYC speak or understand Spanish than not. read more

It's just not the same. I had a cake, tres leches to be exact at a friends birthday party like 3 years ago and I was hooked! So for my birthday every year since, I had to have it! And did! Yummy, moist tres leches with that milky sweetness.... then topped off with FRESH SWEET FRUIT!!! Fluffy Whipped cream icing.. The cake I had for my birthday the week they day, was nothing like that!!! It wasn't dry but not tres leches moist! The frosting tasted weird. Chemically. The fruit was not fresh nor sweet! I was truly disappointed. What happened Capri?!?!?!!!! read more

I love Capri!! My family has been getting cakes here for every single birthday, for every family member for the past 20+ years. My 7 siblings, and 2 parents definitely help keep them in business, that's a lot of cake. They have Homemade icing, filling, a true bakery and a great price. They have henny cakes too read more

Worst experience in life. Rude service. Leaving emptyhanded. Tried to order a confirmation cake in English, then in Spanish and staff still couldnt get it right. Raised voice at a customer. Two other customers ordering cakes w/o sucess bc their cakes can't be customized according to staff despite sign. Also no English speaker on staff and they didnt speak spanish. Want cake other than vanilla? That's $10 more. Want strawberry filling? Clerk prefers peach so she wont write it down. Headed to Make My Cake instead. First time in and I won't be back. read more

Due to an unforeseen circumstance with our original baker, my wife and I decided to order our wedding cake from Capri. We decided to use Capri because of how close they were to our home and because we had wedding planning fatigue after our original baker was no longer available. Honestly, we weren't expecting much from an East Harlem neighborhood bakery. We were very wrong for making that assumption. The wedding cake looked like it could have come from an exclusive wedding cake baker and we received many complements from those that tried it. It's going to be hard to keep that last piece in the freezer and wait for another year to have another bite after having tried it myself. read more

Great cakes. Love it so much I'm ordering a cake for my baby shower.

Son las 6: 30am del Lunes 25 de marzo. Hoy, como todos los lunes, fui a comprar unos bagels que normalmente cuestan .75 centavos, excepto que la mujer (dominicana) me cobro 1 dollar por cada uno! Amablemente le recordé que el precio era de .75 centavos y me dijo que "tostados cuestan más". Siempre he comprado mis bagels simples y tostados ahí mismo por .75 centavos. La mujer, tampoco registró la compra en la caja registradora y dejó el dinero fuera de ella. Eso se llama robo, señoras y señores! It's 6:30am on Monday, March 25th. Today, as every Monday, I went to get a few bagels which I know cost .75 cents a piece. This time, the (Dominican) woman charged 1 dollar each. I kindly reminded her of the right price and she excused herself saying "if I toast them, they'll be 1 dollar". I have always bought my bagels plain and toasted there for .75 cents a piece. I also noticed that she didn't register the purchase and left the money I gave her on top of the cash register. Ladies & Gentlemen, that's stealing form everyone! read more

I've always remembered ordering their pan caliente ever since I was a little girl. Definitely good stuff! As for their pastries, I would say go elsewhere. Came here tonight and ordered a churro, pound cake, and un postre de queso which were all pretty hard and bland with the exception of the cake. I specifically came in here for majarete but they said they did not sell that. Bummer. Anyhow the hot bread is really good here and that's about all I can speak for. read more

Some of the best coffee I have ever had! The only reason I give it four stars is that I find the staff a little intimidating and rude in moments. Also, the way the place is built, it is difficult in moments to find where one line ends and the other begins. I like their Tres Leches cake, but the rest of the pastries are a little on the dull side; however, as I said, go for the coffee! read more

ohhhh noooo!!! sooo i usually come to this bakery on sundays due to my son having football games around the area soo i'm on line waiting to place an order and load and behold i see a roach on the cookies!!! gross!! so i see one of the workers come out i go up to him nice and discreet and whisper in his ear that theres a roach in the cookies annnnnnd he just ignored me asked me where and just kept doing what he was doing!! nothing no ergency to see .. no oh shit really!!! omg let me see nothing sooo we get to front and my husband tells the girl and guess what she says oh ok donde? (where) she turns around and tell another girl and they chuckle about it and thats it nothing!!! im done nope not me wont be getting anything from there ever!!! imagine the back omg!!! i dont want to even give it one star! so gross!!! read more

Capri Bakery Corp - Bakeries Near Me - New York, New York

I've been going there ever since I was a lil girl with my mother to get toasted bread and coffee in the morning, and there cakes are good.. They just get better and better read more

Their pastry's are disgusting. Doesn't taste as it looks. Been wanting dessert for awhile so I stopped by for their cannolis and it was the worst I ever tasted. It had a funny after taste as well as the fruit tarts I ordered. Service is horrible too. Definitely never going back. read more

For the second time in a row I've commissioned Capri to make my grandbaby's birthday cake. It was wonderful again. The last cake was particularly nice b/c they only had a week to make it. The fondant was delicious, the design was custom (they did everything right), and the cake inside was also fantastic. Bravo to this local bakery!!! The price was very reasonable as well. I highly recommend them. read more

Whenever I am around 116th I gotta get their Thrilla in Vanilla cake (only I call it that). Its so bomb The cake is the only thing i have had but it is so good it warrants a review read more

When the donuts are warm...OMG! so delish. I also have tried the bread pudding and tres leches and they were both really yummy.

Their sugar donut is the best in the neighborhood and my friends and coworkers loves them. The bread (pan) is nice and soft with a little sweetness, great with jamón y huevo con queso or just by itself. Ordered a cake with guava and it was a hit at my son's birthday party. Tried a few other baked goods, some are good and some are not so good. Stick to the donuts, pan and the birthday cakes you can't go wrong. I've always had a good experience here and sometimes there are long lines but worth the wait. read more

I have been buying their cakes for years, order 3 days in advance and the cake is ready and greatfully prepared for you when you arrive. The Best Part is They accept Foodstamps to purchase the cakes. Great for the low- income families. read more

The first time I had the pleasure of eating one of the cakes was November 1st, 2012... It was my cousin Trayvon's 15th birthday and his parents gave him a get together with family and a few close friends...I came over and participated and ate a piece of cake! I couldn't believe how creamy and moist the cake was! the Birthday cake was a larger "Oreo and Strawberry" yellow cake with Oreos and chocaolate that tasted like mousse inside! the Streawberries were big and tasty and the Frosting was sweet but, (not to sweet) and very, very, creamy and soft! I had never tasted a cake so delicious in my life and I am a cake eater! My birthday was coming up and I had to have that exact cake! I did and now I have people coming from the Bronx and further to get some cake from that very store! "Delicioso" bravo Capri! not bad for "Spanish Harlem"! read more

gotta try the cakes. i like this bakery for two reasons: the desserts look and taste like festive comfort food with professional flare, and the people who work here have easy smiles that make me forget i'm in the city. the danish i had was not as good, however. they have a limited sandwich selection, which is very cheap (most expensive is $4 and it's large) but nothing spectacular. i think this is the place to go to order cakes. they look so fun and gorgeous. while i was waiting in line, cakes were coming in and out of the kitchen like hotcakes, and all looked like they were custom ordered. you can also buy slices. this is not a sit-down place. read more

I ordered a cake for a work event. It's a cake that they normally have in one of the cases in the front of the bakery (marble cake). I placed an order because I wanted it freshly made. I picked up the cake this morning at 7:55 am and there was a rotted strawberry on top. Without skipping a beat, the counter woman goes to the back and replaces it with a different strawberry. Now I am freaking out about cutting the cake and serving it. I should not have accepted the cake and that is my fault but I will not return to this bakery again. I can't trust that their products are freshly made (except for the bread that has a very high turnover). I am so disappointed because I like to support neighborhood businesses but I am noticing that the ingredients, final product and customer service is completely inferior and sub par. I am extremely disappointed. read more

Ordered (& paid in full) a TRES LECHES cake for a Corporate Event for 50 people. Picked up the Cake the next day after waiting 20mins at the bakery for them to give me the cake. Get to the event and the caterers cut cake. It is not the TRES LECHES cake we ordered and paid for. It was a plain yellow cake with caramel filling. I've had the Tres Leches cake from here before and know what and how it's supposed to look. I called the bakery, the women tells me that because of the price i paid it wasn't tres leches..WHAT??!!! you take my order, i pay for a specific cake...then after the fact you tell me, it's because the tres leches cake is more than what i paid. I came in to the bakery to order the cake...I was given a price and I paid it...IN FULL??! I was transfered to someone else, who was a bit helpful and understood my question. He said a manager would call me back that day...NO ONE CALLED ME BACK and it's MONDAY! I then called back today and the person i speak to just hangs up on me. I call back the another woman answers and they keep flipping the phone between them and eveytime someone comes on the phone and says ' hello..one moment, one moment'. Finally i speak to someone who says the owner is not there.I ask for their number they won't give it to me. I ask for them to contact the owner for them to call em back today and she says she'll try. In the same breath she tells me that they will say nothing can be done because we shoudlve brought the cake back. I was like...ARE YOU SERIOUS??!!Bring a cake back when we are in the middle of a corporate event for my BOSS and you want me to bring it back? I gave her my info and told her the manager/boss needs to call me back TODAY! we will see how this goes. It's NOT a good look for business. I've also read in other reviews that their orders where messed up as well.! NO SERVICE RECOVERY at all! read more

Horrible Experience at this bakery. The female staff workers there are so RUDE and know NOTHING about Customer Service. They yell at customers and berate their customers. The line there is always long and after waiting they do not make you feel appreciated. Some of them behave as if they want to jump over the counter and fight you for no reason..no class and LOW class. They need to hire better staff at this bakery. read more

My parents have been coming here since forever and now I come here as well. Omg, it's still the same! The pastries are the best compared to any other bakery I've gone to. Love their cannolis and napoleons, such rich cream! Bread pudding and cookies are great and so are the donuts. I love it here but yes, customer service can be just a bit better. Like more welcoming and friendly. read more

I grew up in this neighborhood. Though I live out in LI, I still visit often; my dad lives between Madison & Fifth Ave. I always take a fresh baked bread home to the hubby and have my coffee on the way home....they are awesome. Same people own the Cuchifrito's up the block and the Spanish Restaurant on the same side of the street next to BK......all (3) are a landmark en El Barrio.....visit, you won't be disappointed. read more

Heavenly Tres Leches layer cake with toasted coconut. Impossible to describe its deliciousness. Best for those who like a very moist cake, almost pudding-like in texture. Prices are reasonable. Perfect cakes for special events. Gracious staff read more

I always buy birthday cakes from Capri!! My Mom and Dad LOVE them , each birthday my family enjoy a strawberry glazed cake. It never disappoints read more

I will make this very simple for you, the cake for baby shower cake was bought from this bakery 9 years ago, and I have been going back every since then..., Their cakes are delicious, fresh , and decorated to your liking, read more

i'm not related to the owner nor do i know anyone who works there, but i must tell you they make some good fresh bread and their cakes are to die for. read more

If I could give less than 1 star I would. My sister ordered a cake for a surprise babyshower. She went to pick up the cake and it was a Christening cake that looked NOTHING like the original design of the cake she chose and besides that the artwork on it was horrible. The manager said he would have the cake by the next day and it was an accident he seemed really apologetic but the next day she went to pick it up at 9PM (which gave them all day to prepare the cake) and guess what? THE CAKE WASN'T DONE...they said they didn't have the design. So the whole day went by and they didn't even call her to let her know so she can try and make arrangements to do something else. So she asked for her money and back and guess what? THEY TOLD HER NO REFUNDS and she had to literally fight to get her money back. WOOOOOWWWWW the baby shower was postponed and we are NEVER going back to this place. If you order your cake from here PRAY THAT THEY DON'T EFF IT UP because if they do just remember NO REFUNDS. read more

I ordered my son a Thomas the Train cake for his 3rd birthday. I was initially told that the price would be $65 until I told the lady that I wanted it to be tres leche flavor. She then told me that it would be $15 more which would make it $80. I accepted because I think tres leches flavor is well worth it! I also asked for specific colors on the cake. When we opened up the cake, it was beautiful! But after we sang Happy Birthday and started to cut the cake, I noticed it was very dry. There clearly was no moisture to the cake at all. I was so very disappointed because I paid the extra and got nothing. I video tapes the cutting of the cake to show that there was no moisture and called the bakery right away. I was told to bring in a slice the next morning and speak with the owner. So, I went there next morning with the cake and explained to the morning crew what had happened. They were arguing with me about the prices. They said that this cake costs $70 and $10 extra for tres leches. I asked them to go get their copy of thw receipt because they did not give my husband a receipt after he paid the rest of what was owed, at the time of pick-up. She said that they did not hold on to the receipts and instead, throw them away. After repeating the whole ordering experience and even describing who I made the order with, they finally believed me and told me to wait for the owner. Owner arrives and immediately the lady tells him what happened and shows him thw cake. He, without hesitation, told her to refund me back the $15. I then confronted him to thank him and he was very understanding and nice. He explained that he had a new kitchen staff and they were somewhat new to the recipes. I figured that had to be the problem since I always order from Capri and have always been satisfied. After seeing his reaction to the situation, I will continue to come here for my special occasion cakes. However, I would suggest to the owner that his staff give receipts upon receiving payments each and every time. And also, keep a receipt for their record at the bakery too. read more