Erica D.

Really wish they were consistent. Redeemed a promotional sub so I tried the Hot Bobby. It was delicious. So on a chilly Sunday I was craving another. Unfortunately they decided not to give me but a sprinkling of turkey. There's more cranberry sauce than meat. Very disappointing.

Bailey B.

Got to visit Capriotti's for lunch last week. This is a chain restaurant but the first one in Huntsville. Saw lots of people strongly anticipating the shop's arrival and I was looking forward to trying it. Located in the Clift Farm area, on a busier day or a more peak hour I can see how parking might be a challenge. I managed to snag a spot right by the entrance, which was nice, though backing up into the busy street to leave was a bit nerve-wracking. I walked into a tidy sandwich shop and was promptly greeted by an employee. The decor isn't super eye-catching or unique but it doesn't need to be. Limited seating and space inside. Seems like there is more seating outside but idk if that will continue as more tenants move in to the surrounding storefronts. The women's restroom was very clean. The menu is a little overwhelming but I'd done my research online first and knew what I wanted to order, so I got a half-size classic cheese steak (5 inches, according to the website), a bag of chips, and a Coke for right at $15. Pricy, but I dunno if I'd call it insane. The half size is fairly small, but I personally appreciate the ability to order a smaller portion, especially at lunch time. I noticed too late that they actually have French fries here! Not on the online menu. Probably would've ordered those if I'd seen it earlier, but oh well, probably saved me some calories. My sandwich took an average amount of time to come out; I was neither wowed nor annoyed by my wait time. It was wrapped nicely and probably would've traveled well. The way it was wrapped made it look a good bit larger than it actually wound up being, but like I said, I don't mind a smaller sandwich at lunch. I managed to get a small table inside and decided to eat it fresh and people watch. My verdict on this cheese steak is: meh. Admittedly, I've never had a cheese steak in their Philadelphia motherland and my experience with them overall is fairly limited, but I'd prefer a Jersey Mike's Big Kahuna cheesesteak any day. I did like the bread on this sandwich, and I liked it well enough to finish it, but it was just sort of...weird. The beef had a chunkier quality to it and was a little tough; I got basically no heat despite the hot peppers I asked for (honestly think they might've been forgotten); and worst of all, there was an oddly gravy-like consistency to the whole conglomeration. I had several bites that tasted exactly like the peppery gravy you put on like a sausage and gravy biscuit and those bites were big turnoffs. Writing this, it sounds worse than it really was when I ate it, but I'm having a hard time articulating the parts that I enjoyed, mostly because the not-bad parts were inoffensive if unremarkable. I dunno. 3 stars at best. Appreciated the clean restaurant, good air conditioning, and opportunities for personal choice and customization. If I return, I'll try something else in the future.

Ashley S.

Decided to try Capriotti's since it's been open for a few months. I must say I love hot and cold subs, so definitely was looking forward to some good food. They have a pretty big menu. So after looking over it, I decided to get the grilled classic Italian sub with chips. It was quite a few orders the staff was working on so it took a while for me to get my food. The sub itself was pretty good. It was seasoned nicely. I like with this sub you can order it cold or hot (grilled). The only complaint I have is for the amount of money I paid, I thought I would get a little more meat on my sandwich. I usually go to Jersey Mike's because their meat proportions are always great, but so far, not at Capriotti's. Also keep in mind, the inside of the restaurant doesn't offer a lot of seating so either you have to go at a great time, whatever that is, sit outside (hopefully it's not raining, too cold, and/or pollen season) or you will have to get it to go. I may come back and try a salad or something, we shall see.

Ken R.

The service was great. Very friendly and helpful staff. Nice inside seating, but the outside seating in the evening is fantastic. You can enjoy the sunset. The food was pretty good. Nice menu, but I ordered the Italian and went with their sweet peppers. Definitely a mistake there. Next time I'll go with the pastrami. I love a good Italian and a good pastrami, but I felt the sandwich just had the wrong flavor profile and was pretty short on meat for my taste. Next time I'll order extra meat on the sandwich. Everything is a learning experience. We all have different tastes. Loaded with veggies would have been perfect for my wife, but I prefer more balance of flavors. Great place. I'll try it again and update.

Kathy L.

Last weekend while in Athens we decided to give Capriotti's in Madison another try. Having been there on opening day and having great sandwiches why wouldn't we stop back for more tasty foods, right? We arrived around 2:00. There were lots of cars in the parking lot, 9 people sitting outside, 6 people in line to order and all 4 tables inside full. There were 6 people standing off to the side probably waiting on their foods. We almost turned around and left but my husband said let's see how it goes. We heard the person taking the order say it would be 30 minutes for a hot sandwich. That didn't ring a bell and turn on my pay attention light until I was placing my order asking for a large Philly Cheesesteak. When I heard 30 minutes, I asked my husband if he wanted to wait and he said order cold sandwiches to go and let's leave. It was very crowded inside. I ordered the Italian and the turkey. I left a tip and the employee said something about a tip out loud and the employees cheerfully responded with "thank you". I didn't hear very many of those thank you's called out while I stood waiting for 38 minutes for two cold sandwiches. We paid and moved to the side to wait with others. I noticed sandwiches stacking up, 6, waiting to be handed out and presumed they accompanied a hot sandwich. I don't think their flat top for cooking hot sandwiches is large enough. Their famous hot sandwiches seemed to be what people wanted. There is a learning curve and we must be patient. My complaint this time is my sandwiches didn't have much taste or filling. The cold Italian I had was tasteless due to lack of meats. My grilled Italian from the previous visit had more meats and tasted like an Italian should. My cold Turkey was dry and had very little turkey compared to my previous visit. We felt like we had bread sandwiches. I want a sandwich that looks like the pictures used to advertise. My expectations are high because my foods delivered to me opening day were great. They weren't identical to the store pictures but they delivered great taste for the prices charged. We would have used the App to order but it is temporarily unavailable. Last week I checked the App and it did not say temporarily unavailable. A couple hours later I checked and the App was set back to temporarily unavailable. We will wait and give Capriotti's more time to figure out how to run efficiently. Right now the ambiance is lacking due to so many people milling about inside. Who wants to eat with someone standing close by? I heard more seating would be put outside. I am not a fan of sitting outside waiting in the hot sun during humid months ahead. Others may not mind the heat and prefer being outside but not us. This store has potential to do well. We will return another day to purchase hot sandwiches. Last time we tried 4 varieties and we preferred the hot sandwiches over the cold ones.

Bill B.

I visited the Grand Opening today and was Customer #1. I ordered the Small Sausage and it was delicious. The bread was fresh and the Italian sausage was very good. The only critique is I wish the ingredients were slightly warmer. The service was friendly and quick with only a few first-day jitters. The interior is small so plan to get your sammies to go. There are a couple of tables outside for your dining pleasure. The price is a little high, but food inflation is out of control. For the small sammy and a medium drink, the total was $15.19 plus a 10% tip brought the total to $16.58.

Hannah M.

We finally visited this spot today, and we (party of 4) really liked it! Everyone we spoke to and interacted with was very friendly. We received our food quickly, and it was delicious. There are some outside and inside seating options, and around 5 pm on July 4th, the inside was full quickly after we sat down. Great AC for this time of year, which isn't always so common with how hot can get. I have noticed some comments about price... I will admit that it is not the cost of a Firehouse/Jimmy John's, but it's also not the quality of those stores either. I personally think you can taste the difference, and the price doesn't seem so steep when you realize what you're paying for. You can customize which size sandwich you get and obviously the prices reflects that. You will NOT leave this place hungry. We will be returning! Photos attached for reference!