Ok, thank you Capriotti's for indulging my craving for Thanksgiving leftovers! So good! Loved the Hot Bobbie, and my husband said the new french dip was good. He also loved the side salad. We'll be back. read more

Ordered a salad & two sandwiches; all of which were horrible! Spent a ridiculous amount for said items & left feeling A. Hungry & B. Ripped off! read more

So gave this place a second try. I'm a sandwich guy and any new place always gets my attention! First time there I asked what they were known for and ordered it. Large sandwich was the capriotti with the Cole slaw! Was pretty good not $20 bucks good. Round two was my last time there about a week ago. Got the Hot large Italian. Decided to splurge and try their special loaded fries! I will say this, the meats are good! It's just an execution thing. Flavors not right, ingredients missed, and the bread is just not quite right. For the prices they charge here I would skip it. And I easily pay $25 for a prime rib French dip at Houston's. But here $35 for sandwich and loaded fries and feel so "meh". Disappointing. read more

I could not wait for this to open and it finally is. Upon walking in the staff greeted you with smiles and a friendly welcome in, very clean atmosphere with everything on display. Being my 1st time in they gave me enough time to look over the menu and if I had any questions they where quick to respond. I ordered the capastrami fries and I tell you they did not disappoint HOT and fresh coming to your table goodness. The pastrami was fresh and the slaw was made from heaven the FF where the thick cut and just enough crispy crunch to them. I also order the chicken cheese steak, let me tell you this thing was melt in your mouth goodness, the chicken was fresh and had great flavor to the grilled onions and and mushrooms. The only thing I wish I would have done was added hot peppers to it "next time " the bread was fresh and soft I will be definitely come back to try everything on the menu. Great job read more

Capriotti's Sandwich Shop - Capastrami Fries Regular - Sandwiches Near Me - McKinney, Texas

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Sandwiches are very very good. Haven't had their cheesesteaks at this location but had at another location and it was good

Attractive store, friendly cashier, tasty sandwiches - Cheese steak and a Classic Italian - both very good, fresh ingredients - preparation was delayed, almost 20 minutes before our name was called, maybe because they get lots of delivery and take out orders. Hopefully, efficiency will follow. read more

Great NEW sandwich stop for anyone looking for a high quality ingredient, fresh vegetable & melt in your mouth bread experience! Highly recommend!! read more

My wife and I enjoyed our sandwiches today. She had the cheese steak and I had the wagyu roast beef. The people were nice and the atmosphere was chill. Definitely coming back!!! read more

Capriotti's Sandwich Shop - Sandwiches Near Me - McKinney, Texas

I wanted to try this new place and was there on Thursday at 11:15 am and was the only customer in the place. I stood at the counter and was ignored by 4 employees. One literally walked right by me and didn't say a word or even look at me. After 3 minutes I just left. Won't be back. read more

Get a Bobbie or a cheesesteak and you will be happy. The only place where you can get authentic hot cherry peppers and not jalapeños on your sandwiches. read more

This place is amazing. The sandwich was a little sloppy, but overall the taste was definitely there. I highly recommend

The food here is *delicious* and the service is wonderful! I had the classic cheese steak, while my wife had the impossible cheese steak and both were mouthwateringly good. We followed it up with a peanut butter cookie, which was just perfect read more

Capriotti's Sandwich Shop - Peanut Butter Cookie - Sandwiches Near Me - McKinney, Texas

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Great Sandwich, only complaint was that it was very crowded with people..but usually that means that people like it. Will be back again read more

What a train wreck. Iced tea left from the day before. Chips left off order. Got roast beef instead of tuna. Paid $42 for lunch and had to throw it away read more

For some reason I high expectations for the sandwich shop but I was so disappointed! The bbq chicken sandwich - I think what I had- was ummmm tasteless and hardly had any bbq flavor to it or any meat ! !! I was thinking what am I eating here you know !! Terrible sandwich !! Staff was nice ! Shop decor is also nice ! And another thing , prices are really out of whack !! Rent must be really high !!!!! read more

We have been waiting for this place to open and it has been worth the wait. Food is excellent and people are very friendly. Reading the reviews where people have stated they had to wait - well, that happens at good places, doesn't it? This ain't Subway. I've had warm and cold sandwiches here, and all have been delicious. Bread is delicious. read more

Waited 20 minutes for two 5 inch cheesesteak sandwiches and a salad. When we arrived home, it pretty much all went into the garbage can except the salad. For the life of me I cannot understand why restaurants, and especially in this area, have to cover everything with black pepper. to me it is a clear sign of someone who does not know how to use seasonings, and/or tries to cover up bad cooking. Either way, even if it had of been edible, it was way overpriced, so I probably wouldn't be returning either way. read more

My friend and I decided to give this place a shot for lunch, the food looks so good on the website. We were extremely disappointed because we ordered sat for 40 minutes and still our order wasn't up, we understand the place was busy but people that ordered after us we're getting their food? We went up to ask what was going on, the lady behind the counter (which we were sitting right in front of) says "oh I thought y'all already got your food" seriously no we have not got our food! We got a refund and went down the street to Parry's. I don't think we will be coming back anytime soon, they need to get organized and possibly add more staff. read more

Waited over 20 min for two sandwiches. While there 3 people complained. People coming in after us were getting served first. I saw this happen to two other people. Food was ok but man, they need to get their stuff together. read more

Was looking forward to the in house roasted turkey sandwich. Dry shredded turkey in my sandwich. Salad was a joke. Overpriced underwhelming basic sandwich chain. Probably would not go out of my way to eat there again. read more

Got the original Italian sandwich and it was okay. The bread could have been better maybe if they had like an herb seasoned bread. Could have used a little bit more olive oil and vinegar on it aswell. read more

great food and service i was so happy to see a capriottis come to mckinney! everything was fresh and executed for a tasty sandwich! they're sandwich making takes a little time due to just opening and short staff, but is completely worth the wait! so many people complained not taking under the consideration of being a new operating business, the owner was even in store and gave out free sandwich coupons to anyone who waited over their expected time good customer service! thank you capriottis! we will back plenty! read more

Amazing beef cheesesteak. Plenty of meat. Very tender. Delicious. Hot pepper amazing.

i experienced great service and happy people there. That's a big plus for me. I had their award-winning Thanksgiving in a Sandwich called the Bobbi and it was awesome. turkey, dressing, cranberry sauce and mayo in a sub roll. Yum! read more

Great hot sandwich selection. I personally tried the chopped cheese and my wife tried the chicken Philly cheese steak. Family owned and operated and they were extremely friendly. The store owner even offered us free fries. Definitely going back for lunches on our weekend trips to Costco! read more

Great sandwiches!!! Had a rough first time there but customer service was quick to rectify what went wrong. Will definitely be back!

So excited to try this out but show up at 645pm on a Wednesday and they are locked and closed, even though sign says open until 8pm. Very disappointing, no sign or anything to indicate why they'd be closed. Waste of gas . read more

The sandwiches are super flavorful but EXTREMELY messy and the bread was soggy. The service is just okay. It's a nice restaurant but overall I would probably just go to another sub shop especially considering the price. read more

$25 for a sandwich and a root beer. Should be able to deliver a compete product. My grilled Italian was missing ingredients. Looks like a loaf of bread with a few pink tomatoes. Weak. Go elsewhere. read more

The manager, Crystal, is an absolute delight, as is her team! The food was delicious and fresh, and the conversation with the crew was fabulous. Will be returning again! read more

Waited 45 min for my sandwhich and it was absolutely terrible. I got a bottled Dr Pepper and it was flat as well. This is place was horrible

So I order food online I purposefully pick a soup because my wife's been sick that online service shows that they have this soup when I get to the store tell my name I don't get told anything then I will listen wherever they go to give me the order it's without soup and I asked him where is the soup and what they tell me is oh we don't have chicken noodle soup today and so now all of a sudden I can't get the chicken noodle soup that I am reading which is when the reasons why we came, there was to get the sandwiches and soup so that my wife can feel better however, whenever this was brought to my attention, I asked a simple question of why did they not tell me that from the get-go so I can make a plan for something else and they didn't they looked at me dumbfounded I asked him to just take the Super off then to give me a refund and the manager had the audacity to not even show his face. The manager had the audacity to tell them all I've already done the the credit to and told us to expect it in 7 to 10 business days but the main part is that the manager didn't even bother coming out and talking to us and that is what I'm upset about is the fact that a manager who claims to be a manager can't get off of his rear in long enough to come and actually talk to us and say hey I'm sorry for this misunderstanding communication goes everywhere and his lack of communication with us, but sending his teenage Lackey to the front to take care of something that a manager should've taken care of that's that's crazy and unprofessional read more

This was the 3rd time we've been. Overall, a great place. Food was good. Not a place to dine in if you're in a hurry. Takes a long time to get your food; but other than that it was great. Staff there are always friendly & courteous. We'll be back. read more

The large salad was maybe a 1/2 cup of arugula in a large container. Not worth the 9.99 at all. The meatball sub has no cheese and their specialty sandwich was soggy. I will try one more time. read more

This place is great! The food is really good. My favorite is the hot Bobbie. it's good cold too, but way better hot. My husband likes the Wagyu beef steak. The staff is very friendly! I will definitely be back! read more

I tried this place for the first time today. I walked in, and I should have paid more attention- because about 10 people were waiting for sandwiches. I ordered, staff was friendly. Got my soda. Sat down.... 10 minutes..... 20 minutes..... at this point I started to pay attention. Chaos. People had been waiting 40 minutes for sandwiches that seemingly got 'lost'. There were 8 employees behind the counter... and they seemed to be really confused. When customers would finally get their sandwiches, after waiting 30 and 40 minutes... the manager looked at them blankly and just said 'I'm sorry'. After about 35 min of waiting for my two sandwiches, I asked- and they were still waiting for my tuna sandwich. You guessed it- my impossible Philly cheesesteak had been bagged, getting cold, for 30ish minutes. When the manager handed me my bag- after 35 minutes- I requested they remake my hot sandwich. The manager looked at me blankly and reluctantly agreed. I did not think that was too much to ask after spending $46 on two sandwich combos. I will give this location another chance in a few months, but I wouldn't recommend going any time soon. They have a LOT to iron out. Really disappointed that it is being run this poorly. read more