I am reviewing for the service department only.. I received an email with an amazing deal on an oil…read morechange and took the drive from Oakland. I was greeted by Kevin right away as I pulled in, guided inside, and he was nice, informative, and professional. They have a huge waiting area with drinks and coffee machines. The seating is comfortable and they even have areas with outlets and usb ports to plug your devices into. The inspection and oil change took about 1.5 hours and I was informed of anything that might need to be addressed. There were a couple of things that were recommended. I chose to do a few of them and the prices were typical dealer rates. For service is was an overall a good experience. Nice waiting room, great customer service, reasonable prices and wait times.

WARNING DON'T GO... Just read all of the hundreds reviews…read moreand basically everyone is saying the same thing: They are shady people! Adding $10,000 - $15,000 and God knows how much more. If only I had taken the time to read through the reviews I would've saved ourselves a major headache. The salesman are great but when it comes down to finance it's the worst. You think you are getting a good deal but they find a way to win. At least with our experience, we had agreed to a number and they kept adding or changing numbers. "It's was a misunderstanding" yeah right if my husband wouldn't had stop and double check the numbers, we would've agreed to a 8% interest rate (mind you we agreed on a 4.5%). Mi gente no vayan con esta personas. Según están para ayudar, pero realmente están para chingar. El financiero manager Jeff, según nos ayuda por ser latino, pero bien que nos joden. Le agregan extra cargos para todo. Realmente miren los papeleos antes de firmar. ¡Tengan mucho cuidado!

Arkady was highly recommended, even so our experience exceeded all expectations. We got a full…read moreservice and assistance with securing our first lease within 2-3 weeks of arriving to the US. We got the car make and model we wanted, a competitive lease price and help negotiating with the insurance companies since we only had international licenses to start with. Highly recommended! and we will definitely come back for our future cars.

I've written about Arkady before. He is worth every penny spent. We've been going through him for…read moreyears and will continue to do so. He's responsive and knows the car business very well. Lani

Jeremy was recommended to me by a colleague and he was transparent, efficient and persistent in…read morenegotiating a good deal for my new car. The inventory was very limited and dealers in NorCal made the most of this by keeping the price steady. Jeremy was able to negotiate with a dealer in SoCal for a great deal and had it shipped for a lesser total price than buying it in NorCal! After I received the car, I noticed the floor mats were missing and he was able to talk to the dealer to ship those as well. The best part about working with him is the diligent follow ups and efficient responses, even after the car was delivered to me. I'd definitely recommend Jeremy as a go-to auto broker!

This was the best car buying experience that I've ever had!!! From start to finish, the whole…read moreprocess took 5 days. Jeremy was able to find the car that I wanted (2026 Toyota Camry) and did all the negotiating with the dealer. He was able to get the car for $2800 under MSRP with no dealer add ons. All I had to do was to drop by the dealership and sign the paperwork. The whole experience was quick and hassle free. And you don't have to deal with the sales associates. Highly recommend using Jeremy and Longshot Auto Sales!!

When I was told my entire engine needed to be replaced, I felt sick to my stomach. Anyone who has…read morebeen through a major car repair knows it's a hard pill to swallow, especially in California, where repair costs can be overwhelming and it often feels like everyone is charging an arm and a leg. That's why finding Kris was such a blessing. From the very beginning, Kris treated me with kindness, honesty, and professionalism. He took the time to explain everything, kept me updated throughout the process, and never made me feel like just another customer. During a stressful situation, his patience and communication made a world of difference. What impressed me most was his attention to detail. He wasn't interested in simply getting the job done, he wanted to make sure it was done right. That level of care and pride in his work is hard to find these days. I had no idea this hidden gem of a shop even existed, but I can confidently say I won't be taking my vehicle anywhere else. Not only did Kris get my Chevy back on the road, but he returned it in better condition than it was before the engine issues started. If you're looking for someone who is honest, knowledgeable, professional, and offers fair, affordable rates, Kris is the real deal. I will absolutely be returning for oil changes, maintenance, and any future vehicle repairs. Thank you, Kris, for helping me through a stressful situation and treating me with such kindness and respect. You've earned a customer for life(:

My friend recommended Bay City Auto after having her Toyota Tundra serviced here for more than 15…read moreyears, and now I understand why she's been such a loyal customer. I first reached out to Kris when my local Toyota dealer quoted me nearly twice the price for a major repair. I wanted a second opinion, and I'm so glad I made the call. Kris took the time to explain the repair, provided a fair and honest quote, and earned my trust from day one. I've been bringing my Toyota Prius and Ford F-250 diesel truck to Bay City Auto ever since.

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

We recently bought a 2026 RAV 4 from Fremont Toyota. It was the best experience we have had with…read moreany auto dealership. We were looking for a specific trim and color, and they were able to let us know the time frame in which it would arrive. Vivien handled the process of making the deposit, and in the following weeks, Thomas kept us informed with updates regarding when the car would get here. When we went to pick up the car and complete the payment and paperwork, Manuel helped the process go really smoothly. Throughout the entire experience, their clear and consistent communication was outstanding. We recommend this dealership to anyone interested in purchasing a Toyota.

I hit my 20k routine maintenance and had some driving coming up so I wanted to get it done…read morepromptly I called them mid day during the work day and they said to come in They provided transportation and I dropped my car off .. as time was getting close to the end of the work day no one contacted me so I contacted them & found out their service station was closing soon I didn't want to rush them but wanted an update as to when the car would be ready they shared that by the time I arrived in the uber they provided ( I was close by ~5min in car, but a much longer walk) When I came my car was ready I appreciate them accommodating me as basically a walk in with no appointment unfortunately I don't remember who helped me but I'll update the review w. Names if it comes to me the only suggestion is having a point person who can provide service updates at least after the 2 hour mark Vehicle serviced Maintenance inspection completed Recommended maintenance performed

I've had a great experience with CarMax Fremont's Service Department, working with David and his…read moreadvisors, both when I purchased my BMW M2 and in the years since. During the original 90-day warranty, CarMax took care of several issues and made sure the car was properly sorted. What impressed me even more was how they handled concerns that surfaced much later. When my BMW specialist discovered additional issues during a recent service, I reached back out to CarMax. David and the Fremont service team listened to the situation, reviewed the history, and offered to help even though the original warranty had long since ended. I ultimately got MaxCare to cover the larger repair, saving CarMax that expense. CarMax still followed through on their willingness to help and provided goodwill assistance toward another repair my specialist identified. Used cars can develop unexpected issues. What matters is how a business responds when something goes wrong. CarMax Fremont listened, treated my concerns seriously, and worked with me toward a fair solution instead of looking for a reason to say no. Huge thanks to David and the service team for standing behind the car and taking care of me well after the sale. This experience gave me even more confidence in servicing with CarMax again. I'd absolutely recommend the Fremont location for any CarMax vehicle servicing!

Honestly, don't even come here. You're better off buying a vehicle from a private party because…read morethese prices are outrageous. The service here is crap, they make you wait long, and it's all falsified-- they say things to make you "feel good" as if they're on the same page as you, to reel you in and then as soon as they are about to earn your business, they fall short right after. Take your business somewhere else. PS: I even tried to apply working here and they gave me BS results. I went through several interviews-- Was told that everything went extremely well and then crickets for days, when I was also told I would get a reply by the end of the week and still nothing. Had to reach out multiple times just to be told that I didn't get the job. Horrible management and terrible communication.

Had a wonderful experience! I met Ibrahem a couple of days ago in the parking lot, and he was…read moreincredibly helpful from the very beginning. He took the time to help me find the perfect car without making me feel pressured or rushed. I came back a couple of days later, and he was there to help me through the process of getting the car. I really appreciated how friendly, patient, and helpful he was throughout the entire experience. If you're looking for a car and want someone who genuinely cares about helping you find the right one, I definitely recommend asking for Ibrahem.

Ian was very polite and helpful when I purchased my Prologue. He went the extra mile to make sure…read moreI was satisfied. I would recommend him to anyone!

100% Wow! A whole new fresh way to buy a car…read more.. Only 10 reviews??? As a Yelper this made me nervous, 10 reviews isn't very many and there was a bad review mixed in... almost enough to make me not call Auto Spot. I am so happy I took a chance, ignored my instincts, and called!!! My son who is now 16 and almost has his license is in love with the early 90's Mazda Miata's. Doing a search online I came across Auto Spot. They had a 1995 Miata listed for sale for $8,495, with warranty and financing options. That's a product you just can't find and was definitely worth looking into. All this was enough to warrant at least a call to the business to inquire about the vehicle. I called and Payman answered the phone. He was friendly, laid back, but professional. He apologized that he didn't have the car there at the moment, but could have it onsite later that day. They work by appointment only. So make sure to call ahead of time. I made an appointment for the following day because it worked with my schedule. I met with Payman and Paul. The whole experience was amazing! The brothers were nice, knowledgeable, friendly and relaxed. We've all heard of that pushy used car salesman.... You will NOT find that here! No pressure, just patience and professionalism. They were up front about the condition of the car and were able to show me documents supporting the value of the car. Clean smog done one day before! Although we did not end up buying it was only because of timing on our part. I will definitely be reaching out to them FIRST when we are actually ready to make the jump and buy a new vehicle. When I called to tell them we would not be buying it they did not make me feel bad about it at all. They were understanding and super gracious. Do not have any reservations about calling or buying from these two wonderful brothers. They are a great team! P.S. Being the nosy yelp elitist I am I asked about their bad reviews and come to find out it wasn't them. Someone was covering their shop while they went on a family trip was who the review was intended for. Needless to say that since that review they do not both go on family trips together. Someone always stays behind. Thank you Payman and Paul. We will be back.... hopefully for another Miata!!!

Probably the best car buying experience I've ever had. Paul was very helpful and made everything…read moreeasy as can be. They allowed me to get a pre purchase inspection done prior to me meeting with them. While going over prices for my trade in and vehicle being purchased, we were able to come to agreement with fair prices quickly. 1000% recommend Autospot. Will be recommending them to friends and family looking for a car or work vehicle. Thank you Paul and Autospot.

If there was more than 5 stars , I would have been more impressed with the fact that they were all…read moreso much helpful and smooth in processing the transaction. I highly recommend them to everyone who decides to buy or sell automobiles.

I recently sold my used Mazda CX-9 to AutoLetGo…read more Robert and Ben went out of their way to make the process easy, quick and efficient. I did a video walk through of my vehicle and within 15 minutes, Robert had provided a fair quote, and I sold the vehicle the same day. I highly recommend working with them if you're selling your vehicle. Thank you!