I was on cloud 9 getting my 1st car. I left the dealership happy to be driving a new car only to be pulled over by police and treated as a criminal because the dealership failed to install the rear plate on my new vehicle! Being sat on the ground and questioned as a criminal turned my excitement into fear and anger. Looking back to my experience, the finance manager dropped added charges at time of signing, bringing my monthly payment up from the original negotiated payment. Nobody went over the vehicle with me to explain how to use certain items, I was given one key and told they'd mail me the other (smh). My friend got a Honda and he was got the red carpet, with alot of car and great price. This experience makes me regret coming to this dealership and getting a Mazda, period. How do you change what I went through? read more

If I could give zero stars I would. My husband and I purchased a 2024 Mazda CX- 50 April 2024. While driving the car home the service engine light came on. My husband called the dealership and was told the sensor just needed to be reset. Angel from the dealership came to help but was unable to fix the problem. The car was taken back to the dealership on May 1st to be repaired. On the way home from the dealership the service engine light came on again. Called dealership and returned the car the next day. We we told Monday May 6th the car was repaired and just needed to be checked out by a Mazda representative before being released. We called on Tuesday May 7th and unfortunately the car has not been able to be repaired after several attemps. We are now waiting for the genaeral manager to tell us the next step. We paid cash for a new car that we have now been with out for 11 days. The car had 9 miles on it when we purchased it. First Mazda and never will we own one again. Needless to say we are beyond frustrated. read more

This experience happened about a year ago. I didn't write a review back then because I had a lot of things going on. But the more I think about it and more mechanics I talk to the angrier it makes me. I had been going to Cardinaleway Mazda for years to get service on my Mazda. I had the same service rep each time and he was great. He never tried to push any unneeded service and let me know which service recommendations needed to be done right away and which ones could wait a while but needed to be done eventually. Toward the end of 2020 he must have quit and Cardinale must have got greedy, I noticed that they really didn't care too much about Customer service anymore. One day I took my car in for a regular oil change. It drove perfectly, not one issue or even a tiny noise when I brought it in. At the end of my oil change they said I needed a bunch of service done right away. I said I'd have to wait about a month to have it done and save the money. As I left my car sounded like it was about to fall apart. Brakes grinding and some other engine noise I had never heard before. I had to choice but to take it in a couple days later and have the work done. That was the last time I set foot in that dealership and have been taking my car for service at other places and bring up this experience with CardinaleWay every time so that they don't even think about pulling something like this. I hope it was worth it Cardinale, you lost a customer and I've let all your peer dealerships and anyone I know with a Mazda about the shady thing you did to me. Beware having ANY service done here. read more

Yesterday I bought a brand new 2018 Mazda 3 Touring! This was the first time I bought a car myself and I have to give a big thanks to Gonzalo at Mazda for helping me out every step of the way. Not only was he able to help me find a car that not only fits my needs, but in the right color and style. I am so happy with my new Mazda! read more

CardinaleWay Mazda - Corona - Car Dealers Near Me - Corona, California

Wow save your money and go somewhere else. I got screwed over here!!!!! It was my first car buying experience and I learned a hard lesson. DONT TRUST THE DEALERSHIP! Not only did the salesman tell me my warranty would be cover my whole car but it lasted 3 years. And yes I should had read the small print but hey it was my first time. Now fast forward 1 1/2 years later I find this out and am told I have about two more oil changes left. Ok I made my peace with that. I go in today for my first of the two and now am told oh no it expired. THIS PLACE LIES. Edit: they reached out to me on here asking for me to email them. So I did and over a week later still haven't heard back.... really disappointed read more

We bought a new 2020 Mazda 3 for my daughter in November. They found the car we were looking for in the color combination we wanted. The car came in quickly and we had the paperwork signed in record time. They surprised my daughter with a red bow on it when we picked it up. A great touch. They later contacted me and told me my trade-in value went up by $200.00 and they would be sending me a check. I thought to myself - This was a great car buying experience and I would recommend Cardinale to anyone looking for a car. Now the bad part. While still at the dealership, the night I signed the contract, I decided to drop the extended warranty. I was told they can drop the coverage and re-write the contract or they could shorten the terms of the contract to reflect the reduction in price. Since it was past closing time, they were going to reprint the contact and have me come back to re-sign. I've contacted them by phone and by text asking about the contract. To be fair, I did get one call back. I even dropped off a handwritten letter a month ago, when I took the car in for the first service. Still nothing. No word about my contract, which I believe I am still paying for the extended warranty and no $200.00 check. I gave them a great rating right after the purchase of the car, just like they asked, not knowing that was the last time I would hear from them... I don't think Customer Service means it is the customer's responsibility to follow up to get the things promised. To anyone reading this review, just make sure you have everything you want/need or are promised BEFORE you leave the dealership. Unfortunately, I'm not hopeful of the issue ever resolving... read more

Just got my 2018 Mazda 6 -and she's a beauty! best experience ever. Phillip Sheridan is such a great genuine sales manager! No bs - just need to be upfront about what you want and be honest about your credit so they can provide you with options ! The finance manager ( Paulina) was amazing and great to worth with. They all made the buying process smooth! You are looking for. If you want to get a good deal before Memorial Day weekend head over go to this Mazda location, even if you don't live close worth the drive to save you big time $$$. Mazda has some great financing incentives until the end of May. Don't miss out! read more

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A thank you to John Booze in the Service Department. I was in southern California on a business trip when the engine temperature light came on in the car. (My wife's Mazda 3.) I limped down to the Corona dealership. It took a while to track down the parts but John and the crew worked me in without an appointment and got me back on the road before the main afternoon rush hour. My meetings were later in the morning on the other side of LA. With the traffic, I had to call in instead. John made sure I was setup and comfortable. He kept me updated on what was going on with the car. Getting stuck for most of the day at a dealership is never fun but John and the folks at CardinaleWay Mazda helped make the best of it. With the long wait, I also got to eavesdrop on a several conversations between sales people and between sales people and customers. The interactions all left positive impressions. Yeah, they are trying to get a sale but I did not see any of the classic obnoxious car salesman behavior. Very professional, upfront group. And yes, it does appear that they will ask you if you want a Starbucks drink. Saw a negative review mentioning that. And why is that a bad thing??? :) read more

My husband was in need of a new vehicle after a car accident and was able to get the car of his dreams at Cardinaleway Mazda in Corona! The dealership was comfortable and our sales person, Ziggy, made the experience seamless for us. When we arrived early afternoon, Ziggy had the car we called about ready for us to test drive. Ziggy went above and beyond to make sure we were comfortable and answered all of our questions. He was super kind and took an interest in us, and even made sure we had a bite to eat. We got financing right away and were able to drive the car off the lot by the end of the day. Thanks for everything! read more

They don't respect their word or their customers, I would advise to stay away. I was given a quote over the phone, I drove to find them changing the deal. I had to leave because I like to respect my word, the manager texted me and offered a free delivery on the car which I respected then I spoke to a different manager, telling me something even more different, that they are backing out from what they said. Only one I would give some credit would be Tony for trying to help as much as he can. But overall I advise to stay away. read more

I had a wonderful car buying experience with Ken and Lena! I even received free iphone chargers with my purchase. While I was waiting for the paperwork, they even provided free Starbucks and In N Out for us! This dealership deserves 5 stars for customer satisfaction!! Thank you again for everything! read more

I accidentally ended up here because of the poor customer service at the Cardinale Way Volkswagen location right next door. The Volkswagen location told me I didn't have an appointment there ( when I actually did ) and told me to go over to the Mazda location . Mr. Walsh was incredibly helpful he walked over to the next door location to personally make sure I was taken care of . When they failed yet again to help me . Mr. Walsh said "You know what, I will help you bring your car over here". He went above and beyond and provided REAL customer service. You know the kind where people treat others right , with honesty and integrity. I wish we would have started out with Cardinale Way Mazda . I would highly recommend Cardinale Way MAZDA . read more

The worst Service I have ever experienced My left rear brake light socket became warped from the heat from the bulb The light has never been changed before. And it's my fault It's a 3.5 year old car Instead of just replacing the socket they changed the whole light assembly And charged me 284.00 I was told they have this issue all the time and I should call Hyundai customer support. Which I did I was informed to take it back to dealership and I would get my 284.00 back When I went back the Service Manager,Carlos told me wasn't going to do anything about it. When I asked him to call Hyundai. He told me this issue was between me and Hyundai and I needed to call them,instead of picking up the phone and calling then right in front of me that was not what I expected from a so called Service Manager I will never return to this rip off place read more

My girlfriend and I went in to trade in her car and get a new one. By far the best car buying experience. And some of the best customer service overall. Big shout out to Ken French and Lavell who made sure we had the best experience and got the best deal we could. They were very upfront and honest about pricing and negotiated fairly. They made sure we left happy. Will be coming back again to get myself a car and referring any friends to them as well. Also, they had plenty of hand sanitizers and even ones for your phone. They really keep it clean. read more

Went there on Wednesday evening with my son and Martin was very professional and friendly.My son got his is250 there, after going to four different dealerships. AJ the manager was also terrific. Highly recommended this place! read more

CardinaleWay Mazda - Corona - Car Dealers Near Me - Corona, California

Worked with Anthony. Set price before I came in. All went smooth. They even drove my new car home for me because I had a rental. Alec the floor manager knew what I wanted and didn't pressure me to buy anything else. Got 2100 off sticker when everyone else is charging MSRP. read more

I just bought a new 2016 Mazda 6 from AJ and Juan. Frist off, let me just say I absolutely love my car! But, ok, back to the review. I walk in and no one greeted or offered to help me. Then AJ (while working in the back) caught eyes with me and immediately apologized for no one greeting me and started asking what I was looking for. We found a car that I liked. She was very knowledgeable and explained the details of the car. I was very specific about not running my credit a bunch of times. I read others reviews and honestly you just have to be very clear and don't sign anything if you don't want your credit run. I came in with my own financing and the manager promised me she could get me a better deal if I let her run my credit with one particular company. So I agreed. And guess what folks? She was right she got me a great deal and I'm so thankful! Contrary to other reviews, the staff here was professional, friendly, and had a genuine interest in making sure I was completely satisfied. Thanks AJ and Jaun. You two are pretty amazing. Oh, and I love my new car! read more

CardinaleWay Mazda - Corona - Thanks AJ! You're awesome. #2016Mazda6 - Car Dealers Near Me - Corona, California

What a great experience with Cardinale Way Mazda dealership Ken, AJ and Katelyn were ridiculously friendly and helpful the best car buying experience i have ever had. I would highly recommend this dealership to anyone looking to buy a Mazda. read more

If you are looking for the most pain-free auto buying experience, CardinaleWay Mazda is the place to go. Recently purchased a Mazda3 Hatchback Grand Touring from them and my entire experience from original contact due to a TrueCar inquiry to actually buying was great! First of all the dealers that reached out to me after filling out an inquiry on TrueCar, they were by far the least pushy of the internet sales people I dealt with. When I finally did reach out to AJ about a certain vehicle, she was extremely kind and helpful over the phone and extremely accommodating with my schedule to make an appointment. They also go above and beyond and provided myself and my girlfriend our favorite Starbucks drink and snacks upon arrival. AJ was very knowledgable, but also again wasn't pushy at all during the test drive or whole experience. When it came time to meet with their finance guy Ted, the whole process was by far the most transparent and again easy I have ever dealt with. They were very easy and helpful taking my trade-in as well. They provide you with a Kelley Blue Book estimate cash offer, which was well within the range I had researched myself. They also show you a complete breakdown of pricing, along with rebates and a wide array of possible financing options. Was hardly any back and forth, wear down tactics that I have dealt with in previous car-buying experiences. Finally when it came to working with Steve to sign paperwork and what not he was very friendly and not pushy at all with additional services and options. He did go over some extended warranty and service options, but was not at all trying to sell me on something I didn't need. He simply showed me a list of available options and left it at that. They whole process from first step on the lot, test drive, trade-in appraisal, price negotiation and signing paperwork took at most 2 hours. Again, by far the best and least stressful car buying experience I have ever dealt with. I will highly recommend CardinaleWay Mazda to anyone I know who is in the market for a Mazda. read more

Tony was friendly, professional and made our experience at Cardinale Mazda a smooth and pleasant experience. Pauline, the finance manager, was sweet and was able to put together a fair deal for us. We absolutely love the new 2018 Mazda 6 and would recommend this dealership to my family and friends. Five stars well deserved. read more

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I was car shopping for a few weeks before finding an amazing deal. So I ended up buying my car from Allan. He was very nice and friendly and did not annoy us like most of the "vultures" do. My car is amazing, just as promised. The deal was smooth and he even drove me to the dealership so that I wouldn't have an extra car to take home. Most definitely recommend visiting this dealership. read more

CardinaleWay Mazda - Corona - Look online before visiting the dealership! - Car Dealers Near Me - Corona, California

4/22/2020. I just got home from getting the free oil change for all frontline workers. I have to say, I was blown away by the service provided. Shawn was very helpful and the whole process was expedient. He was up front that the wait would be a little longer than usual as they had to get my car's filter. Thank you Cardinaleway Mazda and Mazda USA for showing healthcare workers some love im this pandemic. read more

Best Experience Ever!!!!! Shout out to my forever Sales Representative Jeanette Macias. After walking out of 4 Mazda Dealerships I finally found a dealership/Sales Rep that was friendly, helpful, honest and most of all upfront about all the details regarding my purchase. No Hassles, No Pressure! Thank you Jeanette for making my car buying purchase a breeze and always following up with me. You are amazing and Mazda is lucky to have you! read more

I was so torn in selecting my star rating for CardinaleWay Mazda.... AJ was the sales person I worked with through the test drive, all my questions, etc. She was incredible. Not your traditional pushy sales person. I walked in sure that I wanted to test drive the CX-5 but not sure which trim I wanted. Rather than go straight to the highest cost trim, she showed me one of the cheaper trims based on the features I told her I was looking for. After doing more research, I came back a second time pretty confident I actually wanted the most expensive trim with the fully loaded package added so I could get both the fun features and the safety features, with a few other bells and whistles. So she took me for another test drive but in the model that matched what I was looking for. I fell in love with the car. Exactly the experience I hope for when figuring out what car I wanted. This is where my experience turned sour. We went inside, I got a quote on my trade-in, etc. Then some other staff member came in to discuss the numbers. This individual (who I wish I remembered his name) had an attitude that rubbed me the wrong way. I wanted them to match the price I got from another dealer. This guy was telling me how they couldn't match the quote because they like to sell cars differently and they hold themselves at a different standard, etc (the usual sales pitch they all try to make) ... So I said I think we'll have to come back another time then. But then he proceeded to talk for another 20 minutes about himself and and all the luxury cars he owns or owned and then talks about how Mazdas are great and I'd be just as happy with the cheaper trim ... Did he just suggest I buy a cheaper car? Honestly I felt insulted. I let him go on and on about himself and his fancy cars assuming there was a point. But it seems like the point was that he thought I couldn't afford the car I wanted so I should just pick a cheaper one. My fiancé was fuming when we got home because he couldn't believe how I was being spoken to. 5 stars for AJ - 0 stars for whoever that closer was I'm disappointed because AJ was so great and I see so many Yelpers with great experiences at this location. So I wonder: Do I just have higher expectations in how much I feel they should take off the sticker price than other people? Or did I just get the bad apple closer in the group? read more

Got my 2018 mazda 3 touring at this dealership at unbeatable price quoted by Gonzalo. They even absorbed 5 monthly payment on my previous leased vehicle. The whole process only took less than 2 hours from start to finish. If you are looking for a Mazda don't just walk into a random Mazda dealership near you. I recommend to contact Gonzalo for a price quote, so you won't pay too much for a Mazda vehicle. read more

Always a great experience at Cardinale Way Mazda. This is my 4th vehicle from this dealership for our household. Phil Sheridan and AJ really helped me get the best deal! I left the dealership feeling great and not miserable. They are both knowledgeable and professional. read more

I have been talking and getting prices from this dealership a while now. I have talked to a few GREAT employees so far- Jesus, Vanessa Gonzalo & Ken. Customer service is important & they perfectly demonstrate that. Who ever trains/hires them is a genius! HA! It starts with the phone call which is THE first impression. I have called a few times AND both times, with Jesus & Gonzalo, are exceptional. Instead of going into prices, they FIGURE out what I need/want. HELLO SOMEBODY! Customer service tip #1! I made an appointment and came in today. I was genuniely greeted by Jesus. I was then very excited about purchasing a CX-9 since it was the LAST one. Experience was super smooth, educating and we started going over the deals. Unfortunately, I did not end up purchasing the last one due to the payment and the color of the interior. BUT I did speak to Ken about an hour later after I left about purchasing the CX-9. I was super straight forward and honest with Ken about why I did not walk out with the car: interior & payment. I did let him know I will speak to my husband to see if we can possibly work out another deal & see what my other options are. I am looking forward to see what CardinaleWay Mazda can put together & make my experience even MORE exceptional with the experience + a great deal! Definitely will update you all if we make something happen! In the meantime, just know CardinaleWay Mazda has SUPREME QUALITY customer service! Would DEFINITELY ONLY recommend this Mazda dealership if you want to feel like a valued customer. Can't wait to hear back from CardinaleWay Mazda with a deal! read more

My first time at a Mazda dealer, and I can say the service was outstanding.. from Lavelle our sales person up to their management team.. I will definitely go back and highly recommend it to my family and friends. read more

Chris in the service department is fantastic, knowledgeable, accurate fair and an all around good guy. Great waiting area with good self help books that are yours to take. Good coffee cookies. Went back August 2020, new staff and I am very disappointed. Tried to slam me with extra maintenance items not recommended by Mazda but recommended by Service Manager. At 30,000 he suggested items Mazda doesn't even mention in the first 100,000 miles! Tried to charge $361 for a service that shouldn't be over $80! Did not inspect brakes because I did not go for the tire rotation. I found another dealership that completed the safety inspection including brakes at no extra charge. Stay away rip off! read more

This is one of my best experience I have ever been in Mazda dealer. Jeanette and Lena help me to get the best car they can offer me with what I wanted. Salah helped my brother out and also helped him take out his new car. We are very satisfied with our decisions and enjoying our new cars. I highly recommend Jeanette, Salah and Lena to help you with the best deals you could ever ask. read more

CardinaleWay Mazda - Corona - Lena sold me this beautiful car - Car Dealers Near Me - Corona, California

I had a bad experience at the Mazda dealership in Cerritos. I decided to try a dealership near my location. I chose the best place. I called to assure if they had the vehicle I was looking for. Sales rep said he has something better "limited edition." Upon my arrival I was greeted with a Starbucks drink. He directed me to the vehicle. I fell in love with it. omgoodness amazingly beautiful. Sales manager gave me some numbers I was pleased with and I purchased with NO hesitation. And to top it off at the end of the day. They surprised me by escorting to my vehicle and it was wrapped with a red bow and given a cupcake. Wow!! I highly recommend this dealership. I purchased the 2020 Mazda 3 hatchback. read more

I wanted to thank Lavel for the experience I had at Mazda! Thank you for your time and amazing customer service. I got a awesome deal and a car that I'm truly happy with. He made sure we were comfortable the whole time my husband and I where there. I recommend LAVEL to anyone because he truly cares and makes sure he delivers great customer service! Thank you once again and I'll be recommending my friends and family to you. read more

I had such a great experience here. My purchase was easy. Any question I needed asked Everett would always have the answer. He promised a no hassle dealership and that's exactly what they are. This is a great experience I've never had, no hassle or going back and forth with the finance department. The broke it down to the true car value was. I highly recommend you guys visit Mazda of Corona. And a thanks to Paulina for always keeping me posted on the status of my vehicle purchase being that they had to pull the car I wanted from another dealership. Thank you Mazda of Corona for your help. read more

CardinaleWay Mazda - Corona - Car Dealers Near Me - Corona, California

I scheduled an appointment on 1/14/2023 to have my master window switch replaced on my 2021 Mazda3. Paul was my service advisor and on the first meeting he did not confirm whether or not he ordered the part and did not confirm a second appointment to bring the vehicle back in. I had to call back and confirm with him that he ordered the part after giving him my VIN number a second time and confirm an appointment on 1/14/2023. After arrived Paul went to check my vehicle is and then proceeds to put his paper on my hood and write directly onto it. I asked Paul to not write on my hood as the vehicle is not a desk in which he stated that I have a attitude problem. He then proceeds to bring up an altercation where the old parts staff issued the wrong part to me and refused to give me a refund. I asked him why he's bringing that matter up as it has nothing to do with today and they already switched staff for other reasons. He then told me he can refuse to service me which he did. I am now going to contact Erin (his manager) and Erin's manger as well. Simply because I am young does not mean I can be disrespected. I bought a $30,000 dollar car from this dealer and feel that I should be treated like a customer and not some beggar. read more

https://www.cardinalewaymazdacorona.com/vehicle-details/new-2020-mazda-cx-5-sport-corona-ca-id-36462094 I truly want shout out Aj for the amazing service . Aj was able to get into 2020 Mazda x5 , and Go Big Or Go home vibe is exactly what I needed. Aj this the 1st brand new car of the yr; Ive ever owned . You Rock and thanking Crystal also who i rushed with paper work. Mazda u have great team. Loyal Customer Mari Hernandez read more

This has been by far the best experience I have had purchasing a car. Steve was the best, took care of me and spent a lot of time sending me videos and then delivered my car to me. Such an easy process and got a great deal! Always get the best treatment and would recommend to anyone. They go above and beyond!! All of the staff is great! read more

I purchased a 2021 Mazda 3 this year and dealt with AJ and i can't say enough good things about her. She spent a tremendous amount of time with me both on the phone before i even got to the dealership and then was very patient and responsive to all my questions at the dealership which made the car buying experience way easier. She even responded after the purchase of the car when i texted her about different questions i had. She is an exceptional Sales Lady and performed outstanding Customer Service and i highly recommend this dealer when it comes to buying a car! All the staff is helpful, courteous and knowledgable and make the car buying experience a breeze. read more

Zach, from service here at this dealership, was beyond amazing with getting my car repaired efficiently and very quickly. Found out my cars control arm needed a repair, got me in the next day first thing in the morning. The car wasn't even in the shop for 24 hours and they had the part in, and the repair done. Communication was beyond amazing. THANK YOU ZACH! If you need a good place for repairs or even a quick oil change, this is the place to go. Friendly environment and efficient workplace read more

Never never never ever deal w this dealership, my partner got her own loan from our bank and they tried to give her a loan w them. They tried to charge $1,000 for inspecting the car we didn't understand why when she was purchasing the car. Mind you they never disclosed the charge to us. The inspection is NOT necessary if you purchase you car!!! They wanted to run her credit even though she had already gotten her loan from our bank. It was a hot mess that they were trying to do to say we had a contract w them etc but they didn't get what they wanted which was for us to purchase the car from them. We were smarter then them. Make sure you read your contract and what you are signing. read more

Great Buying Experience!!! Everyone at dealership was Very Friendly. It was Not a pressured buying experience. Piarra was a great sales Woman she even greeted me at my car when I got there for my appointment. I got everything I asked for when making my car deal. Highly recommend corona Mazda if you are in Market for a new car. read more