Horrible experience, so i "thought" I had bought a car at this dealer signed paperwork did the whole process took it home. So then 28 days later I get a repo man at my door saying the car had to be reposed because the deal couldn't be approved so I'm shocked hearing this. But the worst thing about all this was the humiliation this dealer put me through with my neighbors watching this show going on at my house my car being repoed. When all they had to do is contact me and let me know I had to bring the car back. From me financing and paying off 2 other cars I have never had an experience like this. So ppl be careful don't get your hopes high apparently signing paperwork don't mean anything anymore. read more

This dealership is Amazing! Sales, service and all the staff make you feel very welcome and their priority is you! Thank you!

Hello, after long negotiations, we were able to reach an agreement. The car is pretty nice and the reps were kind. I reached a deal that I could work with. read more

Super happy with my new car! Andrew the manager was so helpful and answered all my questions. He went above and beyond to make sure I was happy with my new car. Look forward to continuing to go to Mazda for future service. Thank you again! read more

salesperson was extremely rude and impatience. his name I think it was Alex called he said I am wasting my time and not very productive because I was shopping around for the best price! read more

Great experience, they kept me updated on a vehicle that I've been waiting for. Ended up showing up 1 month and a half sooner than expected. Highly recommend which the whole staff. read more

Worst car dealership ever. Customer service is really bad. Once you signed those papers and leave their lot, you're on your own.

Quick and efficient - took great care of my girlfriends car. No issues and they were responsive. Comfort seating area with some refreshments. read more

Been coming here for years. Bought my first car here as well as my second car. Nick is my service specialist and they are the absolute best. Very helpful. And extremely friendly. read more

It was a great experience. I am a first time car buyer.. I came in with the goal of walking out with a car, and that's exactly what I did!! Thanks for the experience and the Starbucks!! read more

Great dealership to buy a car! Along with the customer service, right when we stepped foot into the building we got offered any beverage/snack. Very welcoming staff(: read more

Upon first impression the dealership was full of cars. The showroom was clean and upscale. Everyone was nice and offered us refreshments. Christian Gonzalez was very helpful and got us a deal we were satisfied with. I would recommend this Mazda dealership to friends and family. read more

Mark was excellent! He was super helpful, patient and offered multiple options for us to get the best deal. The whole office was very friendly and helpful. The process was very smooth and they even gave us free starbucks! read more

I switched from another Mazda company in Vegas to CardinaleWay because of the great customer service! I've been a loyal customer for 5 years now! read more

I received help from the wonderful Robert, purchasing my first "big girl" car there, a 2020 Mazda CX 3 lease and I am so excited about it. Robert super tranquil and honest, a family man who will truly help YOU and your situation with your car needs. The manager, Joe, was also super helpful and kind, as was Ram, the finance guy. In fact, all the staff there were engaging, friendly, and presented a unified, day-brightening, cheery front. read more

CardinaleWay Mazda - Me and my new Mazda CX3! - Car Dealers Near Me - Las Vegas, Nevada

Came in to buy a used car and had an excellent experience. We worked directly with Allen and he was very helpful and open to helping us find exactly what we were looking for in our price range. We are very pleased with how smooth the process of purchasing a used car was. We would recommend Mazda and we will be returning customers when the time comes to purchase a vehicle again. read more

Had vehicle serviced. Concern not addressed as part not available in stock. Was told that once part comes in I will be rescheduled, 4 months later no call or update. When I called back, advisor stated there was no part ordered. Will have to schedule another set to get rediagnosed. Waste of time , horrible service. Go to another Mazda read more

This is my 2nd trip to service my CX5 and from sales to service i've been happy with Cardinale Mazda. The wait is pretty reasonable and they have a comfortable waiting area with coffee and snacks for purchase. read more

I came in for my regular service and they did an excellent job as usual. They were transparent about costs and recommendations. I've been coming here for years and have no complaints. I highly recommend! read more

We just had a great experience purchasing a car for our son. The friendly staff was incredible. Francisco was wonderful!

Mr. Vinnie Bruno. The most unprofessional sales associate I've ever met. Last week while I was servicing my Mazda, I met Mr. Bruno and told him I'm interested in selling my car and asked for an appraisal on my Mazda. Mr. Bruno asked me multiple times if I'll be interested in a trade in and I said NO! I'm interested in another brand, I WANT TO SALE!!! Mr. Bruno gave me a number on a paper, which I kept. A week later, I called and said I'm coming to close the deal. Then Mr. Bruno gave me an appraisal that was low by a few thousands from his original offer. When I asked how can my car worth so much less in just a few days he denied that he ever gave me the number I said so I gave him the paper he gave me with his own hand writing. He said this number was for a trade in and not for sale. Thank you for waisting my time! Now I'm stuck with 2 cars since I already bought a new car. Mazda is a nice car but make sure you have someone professional taking care of you! read more

Always friendly and prompt service here. Servicing here is also very fast and efficient. Always hassle-free.

Car shoppers beware! I was shopping for used CX-5 and was blown away by the number of unnecessary fees that they try to charge the customer with. Let's see, $1295 reconditioning fee, $310 Tint/Door Edge (for car that already has tint), $195 Nitrofil, $395 Shadow Mark and $95 wheel locks for a grand total of $2290 in aftermarket fees! All of these fees are total dealer profit and give the customer no value. Nitrofil, are you serious? The CX-5 is not a formula one race car! What is the reconditioning fee for? According to the carfax, the car just had service. It needed a car wash, detailing and minor work, not $1295 worth of work. The car is already CPO, so maybe they are charging $1295 for CPO. They also charge $599 doc fee, which is on the high end for document processing fees for Nevada car dealerships. That's $2889 over the sale price posted! They tried to explain away the charges; this is how we advertise. Sorry, but, I do not pay for your advertising fees! Mazda pays for your advertising, not the customer. The people I dealt with at the dealership were polite and nice, but for the price they wanted me to pay, I could get almost get a brand new CX-5 GT. I wish I took a picture, because there were other fees detailed, like an extended warranty or a maintenance plan. The total out the door price, was shocking. You have been warned, double check any paperwork they give you. I will be taking my business to the other Mazda dealers around Las Vegas. read more

My 2nd time here and the staff is wonderful! In and out as promised and even washed my baby! I'll be back!

During the sale the salesman mentioned that the car had a service order on it with their mechanics. So I assumed they would service the vehicle before delivering it. When he drove up. The brakes were squeaking and he told me that he never actually said it will be serviced but that it had an order for it. Then handed me the key and said I would also have to get this fixed because it falls apart. So the next morning I thought I should check the oil and see if that was changed. When I pulled the dip stick out. It was bone dry. How does that even happen? You sold a car that had bad brakes, no oil and a broken key?? Horrible customer service and business practice. Felt scammed to be honest. Hopefully this doesn't happen to anybody else! read more

Purchased my car here and have been coming for service for two and half years. Always quick and easy. Friendly staff and beautiful facilities. 10/10 read more

I just had the best experience in purchasing my new car. Francisco was super helpful and nice and I felt completely comfortable. Amazing experience! read more

I bought my vehicle during the pandemic and had a great experience! They were awesome had smoothies ready for both my husband and we're very transparent with me on the vehicle and made my purchases experience a blast. They made sure I didn't leave the lot with anything I wasn't happy with and they even follow up throughout the year to make sure I'm still doing well and ask if there's anything else they can assist me with. Love these guys! read more

we bought our car on July and I'm so happy with this dealership, their costumer service is truly amazing! Will be back soon to buy a new one! read more

Zero. Beware, The price on the windshield, doesn't not mean the price of the car!!!! Went to the dealership to look at a VW which had big bold numbers on the windshield of $11, 850. Test drove the car then went in for the paperwork. The dealer then brought out a paper that he had written up and there was an additional $2,290.00 added to the price of the car. This was not for taxes, doc fees or registration, but for these items.$310 tint , $ 95 wheel locks, $395 shawdowmark, $1295 reconditioning. $2,290.00 all of which are already on the car that has the $11,850. price. This dealership deliberately misrepresented the cost of the car! I am going to report this to the BBB and every single place that I can. Beware consumers! read more

CardinaleWay Mazda - Prices - Car Dealers Near Me - Las Vegas, Nevada

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Francisco was really great, friendly and straight forward he got us into a new car and keeps in contact with us about the newer model that we were looking at. Service here is very nice as well. :) read more

They made my buying experience easy. They actually stand by what they say and I know in this business's that does not always happen. Highly recommend them and Richard. read more

Transferred here from California. Glad I was able to continue my service with great customer service. Haven't had a bad experience yet. Andy is usually who I get assigned to. He is very knowledgeable and helpful. read more

Great car service , excellent customer service always on point , Andy always keeps my car up to service , great lounge area , snack available. read more

Oh gosh! Mazda cars already check all my boxes when buying a new car. Reliability, Safety, Affordability. But this dealership also checks customer service! We were helped by VINNY and MARIA! It was a great experience. From showing us the cars to helping us set up our Bluetooth and Mazda App! It was not the typical experience where you buy a car and they boot you out! Highly recommend! Vinny took the time to show us everything we need to know with our car. Thanks!!! read more

Amazing cars and luxury feels! I started off with a 2018 Mazda CX-5 back in 2018 and I now have the 2021 CX-5! Best decision ever. I know I'll be sticking with Mazda for a while! Happy to be a part of the Mazda family :) read more

I have trusted this dealership for almost three years. The crew is very supportive and reliable! I have never encountered any issues at all.

I was looking to buy a car here. When asked to show basic model of mazda6 - touring model was shown instead. Was told several times by sales person that is basic model (sport). Was told that certain paint colors are $900 which were listed on website for $200. Long story short - bought new car at Earnhardt Mazda on centennial almost a $1000 cheaper. Much better experience. read more

Very pleasant experience working with Ana. Her and her team were able to work out a deal with my two cars to one and cut my payments near half. read more

The service dept here is full of great people and reliable fast service. Matt Haverkamp and Andy have provided excellent input and fair prices every time. read more