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    Caribou Comfort

    5.0 (13 reviews)
    Closed • 8:00 am - 5:00 pm

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    1 year ago

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    Joe A.

    Thank you Daniel!

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    3 years ago

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    Ask the Community - Caribou Comfort

    Do you install heat pump fireplace inserts? I would like to heat a portion of my house via heat pump.

    Unfortunately we do not install fireplaces

    Don’t See Your Question? Ask Away!

    Review Highlights - Caribou Comfort

    “Joe was very knowledgeable and knew almost immediately what the problem was, he also had parts on the truck to be able to fix that day.”

    Mentioned in 6 reviews

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    Edgar's Air Conditioning and Heating - Efficient roof top heating and air conditioning systems

    Edgar's Air Conditioning and Heating

    (182 reviews)

    This review is long overdue. I've been meaning to write it for quite some time, but life gets busy…read moreand I kept putting it off. After the level of service I've received from Edgar and his team, though, I felt like they deserved the recognition. I've now had two experiences with this company, and both have been outstanding. The first time, my AC wasn't performing the way it should after another HVAC technician had replaced my blower motor. The system was running, but it just wasn't moving enough air throughout my two-story home. Something still didn't seem right. That's when I called Edgar. He came out, took a look, and within minutes identified the issue. He told me, "It's your motor. It's not blowing strong enough." He explained that he could tell right away because the airflow wasn't what it should be, especially for a two-story house. He said I should really be able to hear and feel the air moving much stronger than it was. What really impressed me was his honesty and professionalism. After diagnosing the problem, I asked him what I owed him for coming out. To my surprise, he told me not to worry about it and didn't charge me anything. I ended up contacting the previous HVAC technician, explaining what Edgar had found, and requested a refund for the motor. I then purchased the same motor that originally came with my system and installed it myself. Sure enough, the moment I installed it, the airflow improved immediately and the system started performing the way it should. Edgar was absolutely right. The second time I reached out, I was having an issue with my AC condensate pump and drain line. I wasn't able to get an immediate appointment because they were booked up, but the technician I spoke with was still incredibly helpful over the phone. He took the time to answer my questions and point me in the right direction. Following his advice, I disconnected the hoses and used my shop vac to clear out the drain line. It turned out the problem wasn't even the condensate pump at all. Once I cleared the line, everything started working properly again, saving me from replacing a part that didn't need to be replaced. Both experiences showed me that this company genuinely cares about helping people, not just selling repairs. Everyone I've dealt with has been professional, knowledgeable, honest, and willing to go the extra mile. As someone who works in the trades myself, I really appreciate companies that operate with integrity. Edgar and his team have absolutely earned my business going forward, and I highly recommend them to anyone looking for trustworthy HVAC service.

    Replaced my AC & Furnace. Very professional and high quality…read morework. Great value Highly recommend their service.

    Polar Express Heating and Air Conditioning - Bad. Capacitor

    Polar Express Heating and Air Conditioning

    (69 reviews)

    I had 2 great install Techs come out today. Samuel and…read moreDevante. First off they were very clean. They never left a mess. They cleaned after them selves durring the install. I had them set up in my garage so they have a clean flat surface to work on. They left my garage spotless. They had to install a new furnace and AC unit in my attic. It was 105 out and 130 in the attic. They never stopped or complained. They set up fans and got to work. They also installed a new X-Series outside. Wow this massive 5 Ton unit is quiet and thin. It is running in the other side of a wall and I cannot hear it. They took 6 hours to remove and install, test and clean up. That was impressive. David our sale rep was also great. He helped us get a deal we could live with. I also op-ed in the maintenance plan so I could keep a 10 year parts and labor warranty. Peace of mind to keep this running smoothly. I will use them again. The cost was fair. $14k- $18k depending on options. I called 4 other places and they couldn't match the cost and warranty.

    F this business. Called them because my dogs had chewed some wires and foam protecting it…read more The foam length was maybe 3 ft in length and maybe less than a foot to wrap around the cables. They said something around 75$ for coming down. Ok that's fine. Than when they get here they're like well it's gonna be 125$ for the wiring and 100+ for the foam they would wrap around. For only a job of 1 hour. $319 dollars. I could only imagine what something else might cost. This place is a rip off. The job was done good. But too expensive

    Advanced Heating & Air Conditioning

    Advanced Heating & Air Conditioning

    (279 reviews)

    Short version: This company is excellent. Danny, who did…read moreour consultation and quote is simply amazing. Had them install (2) HVAC systems. HIGHLY RECOMMEND. Long Version: Our HVAC went out just as summer was hitting. Upstairs completely dead, downstairs on it's last leg Ouch. I actually own a general contracting company, but not in Riverside County. So I had to interview and vet HVAC companies from scratch. Advanced HVAC was the 2nd contractor we met with in our home. Danny was simply outstanding. HONEST, thorough, expert. He was patient and provided different options based on our budget. NOTE TO OWNER OF ADVANCED AIR OWNERSHIP: whatever you are paying this man is not enough - give him a raise. When Danny left after about 90 minutes, our decision was made. We were going with Advanced Air. Pricing was clear, upfront and VERY competitive. Unfortunately, I can't say that about the other contractors we met with. Notes about pricing: as a Contractor myself, I have the ability to understand approximately how much these HVAC contractors are marking up their labor and materials. An unscrupulous contractor may attempt to charge 50% or 100% more than another one for the EXACT SAME system. Do not fall for this. At the same time though, a quality contractor like Advanced Air has the right to cover all of their costs AND earn a fair profit for their TIME AND EXPERTISE. As a homeowner, the quality of installation should matter to you just as much as the materials. I recommend looking for a FAIR price but not necessarily the LOWEST price. Advanced Air delivers in both respects. Once the scope of work was final, we scheduled the install. It was actually (2) units, one for upstairs and one for downstairs. The team was obviously experienced. Austin, Johnny and Mike immediately split up and went to work. By the end of the day we had COLD AIR flowing out of all the air ducts - sooo nice. The team went through a brief checklist with me confirming what tasks were done. Loved that professional touch. The work areas were left CLEAN and tidy. About a week after the install, I had a small concern. (Keep in mind that I am picky). Advanced Air IMMEDIATELY scheduled a service call. The tech was experienced and efficient. Issue was resolved on the spot. I highly recommend this company and would absolutely use them again.

    This company is amazing! Matt was our technician that came…read moreto fix our Air Conditioning when it broke. He came promptly, knew almost immediately what was broken, and even had the part he needed, on his truck. Once it was fixed, he inspected the rest of our system to ensure every part was working well. Advanced Heating and Air is an amazing company

    Constant Comfort Heating & Cooling

    Constant Comfort Heating & Cooling

    (99 reviews)

    I work in sales and first to contact is the first to contract. Definitely a true statement here…read more Within a minute of putting in my request I was called and had a technician at my home within 2 hours. It would've been sooner but I wasn't home. Exceptional customer service. The technician that came out diagnosed in 5 minutes and took. The time to explain what was broken and a basic overview of how the system worked. I used to be an electrician so I know he wasn't trying to oversell me on services I didn't need. Basically my capacitor went out and that was the main issue. The relay had contacts that needed replacing which I agreed with him on replacing plus he installed another complement to enhance the longevity of the system. Not to mention he did a coil cleaning. All that for $850 and less than 20 minutes I hate my AC working. We all know how essential getting the AC to work in September in Temecula. Not sure if the price is expensive or not because I didn't get several quotes but from contact to working AC in less than 2.5 hours was worth it. P.s. This was Friday morning and there were other companies who reached out but couldn't get my system evaluated until Monday...

    Definitely regret calling them in the first place. Tried charging me double what the part cost me…read more Tried charging $1200 just for labor. I fixed and replaced the part myself in less than 45 min. They were pissing on me and telling me it was raining smh are there any honest people left in this world I understand it's a business but they were definitely not honest about what they were telling me and looked me in the face and told me I didn't know what I was talking about. Hindsight I felt disrespected in my own home. Can't be over charging people for simple little issues and lying about cost of parts the internet is your friend just do the research and avoid being scammed. Please be aware of dishonest people like them this is not how you do business I hope this helps more innocent people out there.

    Encore Plumbing and Air

    Encore Plumbing and Air

    (161 reviews)

    My upstairs unit was not cooling. I called late afternoon and the next day, Anthony showed up on…read moretime and diagnosed the problem within minutes. I was at work so he was able to explain the problem and solution to my 13 y/o son and mother in law. Anthony also called me and debrief me on what occurred and the fix he implemented. Absolutely world class service start to finish. I'm glad we had Encore installed our HVAC system for our two story house. They take ownership and ensure their members are well taken care of beyond install. Bravo!

    I wanted to take a moment to share some feedback regarding my recent experience with Encore, as…read moreI've had several projects completed by Encore Plumbing in the past--including installing a tankless water heater and unclogging drains. I've always appreciated the quality of work, which is why I chose Encore again for my latest project involving the installation of two faucets and unclogging two slow sinks. I submitted pictures and requested a quote through Yelp, and received a firm price, which was reassuring. I also made it clear I was in no rush and could wait until after Memorial Day, as I understand the holiday can be more expensive. Although I had other quotes to consider, I opted to continue with Encore based on our past positive work. I did add a request to remove and install a toilet to the project list as well. The plumber who came out did excellent work--handled everything required, cleaned up thoroughly, and I'm very happy with the end result on that front. However, I was disappointed by the change in pricing. Upon arrival and after work began, a valve started leaking, and additional charges were introduced for replacing the valves--something that, based on the pictures provided, other companies had already flagged as necessary. The quote for the extra work and the toilet installation ended up adding nearly $1,000 to the bill. While I were able to negotiate the price down, it still felt like I was being charged over $300 an hour for labor, and an extra $650 for something that could have been anticipated ahead of time. The sudden price change was frustrating, especially since at that point, I felt locked in--the plumber was already there, and now I had a leak in the line, making it difficult to bring in another company to resolve the new issue. Additionally, I was encouraged multiple times to sign up for a yearly service plan to receive a 15% discount. While I understand the value of ongoing service agreements, this approach didn't sit well with me, particularly since other plumbers and service providers in other Calif areas I've worked with have offered the first year of their service plan for free, allowing me to evaluate the benefits before committing.

    Caribou Comfort - hvac - Updated September 2026

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