Being a bit of a middle-aged single income person, and not ever having been able to afford a nicer newer (used) updated vehicle plan before, yet also being a gearhead dude, a former ASE-certified mechanic for a number of years, I was at a point to afford a nicer updated 4wd truck. In search of an honest retailer, I found these folks on AutoTrader. The quality pics online they put up told me that they pride their products. I drove the 1 1/2 hours to their location on a Saturday and checked out a truck I'd seen online. That particular one unfortunately wasn't up to my needs. After a long day of test driving another very nice unit, a calamity of sorts happened - discovered it wasn't a 4wd that I needed! I was sadly disappointed and then perused their gigantic lot while I was there. My salesman Paulie drove around and found me somehow - he had taken the time to find 4 trucks which met my general specs. I selected one from their back lot of units not ready to sell yet. Getting an initial quote, I decided to leave a tentative deposit. I went home, ran the numbers online and found them to be accurate for financing when adding tax, general dealer selling fees and such. Kelly BB value had this truck exactly right. They took a week to vet it through their mechanic and detail shops. Next weekend, after a test drive, I ended up purchasing my pick. Superb truck! I have to sincerely admire Paulie's customer service - all the while helping other customers, he more than gave me the time for my purchase questions and concerns. I would recommend this place to anyone, however be sure to have sight on the vehicle you are looking at, underneath and such. First one was rust-riddled. The one I purchased is exquisite! Just know what you are buying and you're good! Great customer service. -2013 Ford F150 SuperCrew Lariat 4X4 EcoBoost Twin Turbo 6-Cyl 124K miles - it rips. RI. read more

I worked here and it's not great, it's not good either and it's by far not decent. Pay is less than cheap and is always being selectively changed by this company to hide your dollars that were earned. They will change the pay plan in the middle of the month at times and also write out a ridiculous confusing template that's unable to understand or comprehend and you are required to sign it. For new sellers it' seems ok but it's trash. For vets that need work it's hard to walk right away because you're stuck between a dream of making real progress for money or walking away being paid nothing. I sold 27 in March and had 9 rollovers from then to April. April I had 12.5 and if you're ok with math that's over 20 plus cars. The GM refused me a washout to prove I was above my over allotted draw and states I was an hourly employee for non compliance to show for work. Shady and unethical and against the law. If you want to make money at all do not work here. Demoralizing environment that drains you by hiring more and more people and making it impossible to hit bonuses while stating it's this way because nobody is doing their job so we have to. You might hear a story about you can work less and make really good money with working here and avoiding big name dealers. It's not true. You are made to sell as a volume lot and paid as a used car corporate lot. My Name is TONY and I was there top seller read more

I am extremely disappointed by the level of unprofessionalism and disrespect I experienced from Sales Manager Johnnie at Carizona in Mesa, AZ. I am someone who previously purchased an SUV from this dealership years ago, I genuinely expected a far better customer experience when considering returning to purchase another vehicle. During our conversation over the phone, Johnnie requested my email address. After providing it, he asked me to spell the word "Prosperity" letter by letter because he did not know how to spell it himself. I explained that I was at work and simply stated that the spelling was the same as found in the dictionary. His response ."You don't know how to spell prosperity", was not only unnecessary, but deeply disrespectful, condescending, and insulting in tone. As a customer prepared to spend thousands of cash dollars on a vehicle with this company, I found his behavior completely unacceptable. Professionalism, courtesy, and basic respect should be standard when interacting with potential buyers, especially returning customers. Instead, I was treated in a manner that felt belittling and degrading. Because of this interaction alone, I will not be returning to Carizona, nor would I feel comfortable recommending the dealership to anyone else. It is unfortunate when one individual's conduct damages the reputation and credibility of an entire business!!!! read more

I would've have given up not only in myself , but as a young father. I had never had so little time with people that made me become and feel more grateful for being here and made me undertake the hardest situation.. Robert is the first guy to walk with me and actually place himself in my position, if there is anything I would do to give back to this world today!!!! It would be to people just as good as the most caring person.... He made me gave me no option to never give up.. and to you Robert I've finally have courage all lock in know I can do it , if you can tell me you believe in me then I believe that something good is coming your way brother! I'll be back for sure for my next vehicle and won't buy unless your there .... You've made me over think the worst .. in the end I seen it in your face you understood how frustrated I was. But without you I COULDNT have never done it , also to the most kind heart lady in the back , you don't know how much I wish I can do more to give back...... you made sure I was gonna get through this without losing anything else. My heart felt so at home even if home is far far away!!!!! You guys rock. You both deserve nothing but the best . Definitely recommended everyone to make sure they approach you both or know that as long as you both are there ANYTHING IS POSSIBLE.. Thank you guys so much! read more

we had an amazing and completely no hassle experience with Nathan at Carzona. From the moment we walked in, he took ownership of the entire process and guided us with a level of care and humility that is rare in any industry. Nathan is one of the few genuinely humble and sincere people we have ever met in a dealership. He made us feel comfortable, understood, and supported from start to finish, and that turned a life changing decision into something we truly enjoyed. He showed us multiple cars quickly, listened to what mattered to us, and never once made us feel pressured. His follow up the day after the sale meant even more because it showed how much he truly cares about the people he helps. That simple gesture was above and beyond and spoke volumes about his character. Nathan has the right tools, the right heart, and the right attitude. He is caring, attentive, responsive, and empowered to do things the right way. He is a rockstar and the sky is the limit for him. If I could hire him to lead a team, I would without hesitation, because he understands true hospitality and knows how to create an experience from every interaction. We are grateful for the experience he created and for making a major decision feel easy, warm, and genuinely memorable. Thank you Nathan again!!! read more

I wasn't expecting to buy a car in the time I needed to and haven't bought a car from a dealership in over 10 years . I was skeptical to say the least. I set up an appointment and knew prior to stepping on the lot what cars I had in mind to test drive. Darius assisted me throughout the entire process! What I appreciated the most was his honesty and willingness to ensure I left with a good reliable car that I love and an even better price. My intentions were to visit a few other car lots but the longer I stayed at Carizona that day the more I realized I didn't have to go anywhere else this is where I would purchase my vehicle and I did!!! My kids and I LOVE our car! The experience doesn't end there I worked with Will from the Service department and our first interaction was over the phone. Let me tell you he was beyond amazing! His eagerness to come in on his day off and address my concerns (which were minor) was above and beyond. He insisted on giving me that peace of mind after a big purchase and look into anything I was unsure of. I can't seem to say enough good things about this place and the selection of cars and the uniqueness of them as well you just can't find a better place! Highly recommend! read more

I cannot say enough great things about Nathan! From the very first moment I inquired about a vehicle, he stayed in constant communication and made the entire car-buying process smooth and stress-free. I live over two hours away, so purchasing a vehicle was a big commitment, but Nathan went above and beyond to make me feel comfortable every step of the way. I requested information on several different vehicles and wanted to test drive multiple options. Nathan was incredibly patient, professional, and knowledgeable throughout the entire process. He answered every single question I had thoroughly and honestly, never making me feel pressured or rushed. His friendly personality, respect, and genuine desire to help made all the difference. It's rare to find someone who truly puts the customer first, but Nathan did exactly that. If you're looking for a salesperson who is trustworthy, responsive, professional, and genuinely cares about helping you find the right vehicle, I highly recommend Nathan. I will absolutely be referring friends and family to him in the future. Thank you, Nathan, for providing such an outstanding experience! read more

Very nice dealership to buy from. Shopping around the valley for a particular auto for quite a few weeks I found exactly what I was looking for at Carizona. James, the salesperson took me over to look at the car (great person to deal with). Afterwards a little bit of haggling the dealership worked with me & I got what I wanted to pay, awesome! If they have the next auto I want to buy I'll definitely check with them again. A word of advise to buyers, reading some of the low reviews it seems some buyers seem to think the dealers have a crystal ball to tell them when something is going to break down in the future, some research online prior to purchasing would help some people from going in blindly for purchasing a certain used vehicle. Also, per the state of AZ there is processing & emissions charges & taxes the dealerships have to charge, doesn't matter where you buy, they all have to charge! An easy search online will help you estimate what charges you're looking at. Also check for reviews on a particular auto & if possible use the VIN number to check any history, you'll be happier & a more satisfactory buy. read more

I was very nervous buying a vehicle from out of state at a used car lot no less. In the end, Christian "Maui" was a so kind and patient and answered all my questions along the way and I am very happy with my experience. First, I had an idea of what I wanted and emailed. Christian sent me pictures of the vehicle (more than were online yet) and set up an appointment for me to test drive it when I was in town for work a couple weeks later. In the meantime, I did my research, ordering a carfax and bumper report so I knew what I was looking at. When I came in, he spent lots of time with me and allowed me to take the car to a nearby mechanic for a prepurchase inspection. When the inspection showed a couple of things I had to have done, he worked with the sales manager to include them in the price. They kept it a couple days to make the repairs, and then I flew in a few days later to finalize and drive it home. Of course the price listed on the website doesn't include tax, paperwork, registration, etc. But, ultimately, I felt good about the car, the process, and my experience. Christian is great! read more

I purchased my SUV couple of weeks ago. I was so excited that I didn't even check the sunroof whether its working or not. So Last Thursday while I was driving home. I tried to open the sunroof. Come to find out, its not working. As all I hear is the motor for the sunroof. So the next day I called Carizona and told them about the issue im having with the my newly purchased vehicle. So, I spoke with Vinnie from the service department and set up an appointment for my SUV. I explained to Vinnie that I have just gotten the vehicle two weeks and did not bother to check the sunroof. As me and Vinnie were talking. I told him that I've also purchased a warranty for the SUV. So to cut things short. The warranty did not cover the parts for the sunroof. Vinnie stepped up big time for me and told me that he'll just take care of me because that is the right thing to do. Specially with my situation. All I can say is that Vinnie went above and beyond to take care of me. We need more of Vinnie out there in the auto world. Vinnie, thank you for being a good person. God bless you always Thanks, Harold McGrier read more

GLAD TO SEE THIS PLACE STILL SUCKS!!!! I bought my truck 2 years ago and I hate this place so much that I came back to repost and will continue to do so.... Still got the same crap service manager WONT HELP WITH NOTHIN WILLY and LIAR LISA in the office. Carizona is a dishonest and deceitful business. I pray you don't make the same mistake I did and purchase a vehicle from here. Crazy story about the owner TROY C MEYERS if you look his name up. If that doesn't sway you from purchasing here, just read the 1 star reviews there's plenty. If that doesn't do it, my personal experience consisted of buying a diesel truck for 30k and having to put 15k in repairs so it's safe and driveable. The warranty is BS also so don't waste money on it. To sum things up don't buy from here unless you can put the same amount of money that car is worth on the ground and burn it because in essence that's what you're doing Please do not waste your time or money here I promise you will regret it along with many others. read more

I had a great experience purchasing my car, and a big part of that was thanks to Sal. From the moment I walked in, he was friendly, professional, and never made me feel pressured into making a decision. He took the time to answer all of my questions, explain the different options available, and made sure I felt comfortable throughout the entire process. What I appreciated most was how patient and honest he was. He genuinely seemed to care about helping me find the right vehicle instead of just making a sale. He was knowledgeable about the car, transparent about the process, and kept me informed every step of the way. The entire buying experience was smooth, stress-free, and much easier than I expected. If you're looking for someone who is professional, responsive, and truly puts the customer first, I highly recommend asking for Sal. He made what can often be a stressful experience enjoyable, and I couldn't be happier with both my purchase and the excellent service I received. read more

We had a great experience at Carizona, specifically with Suna. I actually can't believe I am saying that about a dealership, but it is true! We found a vehicle we were interested in on Carfax. We scheduled an appointment to see it same-day. The vehicle was exactly as it was represented and when we asked about the price, it was exactly as it showed online. Which was not the case at other dealerships we visited. Suna has a pleasant laid-back approach and we did not feel pressured at all. It was such an unexpectedly easy and pleasant experience. Additionally, we had an appointment at the service department to get new tires and the gentleman that was behind the desk was so nice & accommodating. We highly recommend checking out Carizona if you are in the market for a used car. And for sure, try to work with Suna if you want an honest, chill experience. Thank you Carizona! read more

I had an excellent experience working with Wyn Henderson at Carizona. From start to finish, Wyn went above and beyond to make the entire car-buying process smooth, straightforward, and enjoyable. He was professional, knowledgeable, patient, and genuinely cared about helping me find the right vehicle. I never felt pressured or rushed, and Wyn took the time to answer all of my questions and make sure I was comfortable with my decision. You can tell that Wyn takes pride in what he does and truly values his customers. His customer service was exceptional, and he made what can sometimes be a stressful experience into a great one. I highly recommend Wyn Henderson and Carizona to anyone looking to purchase a vehicle. If you want a salesman who will treat you right and go the extra mile for you, ask for Wyn! I would absolutely buy another car from him in the future. read more

We just bought a 2013 Honda CRV from Kevin. He was so knowledgeable and he showed us anything we wanted to look at. We needed a vehicle that was towable behind an RV. We test drove 5 different vehicles and ended up with our CRV. There was no HARD SALE at all. He gave us all the information we needed to make sure this was going to be a good fit for us. They did take my current car as a trade in and also provided us with the option for the "tow package", which we graciously accepted. We also spoke with Ivan upon buying the vehicle and when we came to pick up the vehicle, Sito, who was in charge of putting on the towing package walked us through everything! Everyone we dealt with was very professional, beyond helpful and just great! Best experience ever at a car dealership and I will not hesitate to return to them for my next purchase. Thanks guys! read more

Let me start off by saying that I can not express enough how wonderful the people who work here are. I was in search of my dream car....Not only did they get me into the car I wanted, but got my payments to a reasonable amount. They got me into a Red Jeep Wrangler Rubicon. Any issue they took care of right away to make sure everything was safe for me, and my family, they didn't push it to the side like other places. The sales crew, to the sweet finance lady, to the service people. I thank you all....Scott, Paulie, Yassenia sorry if I misspelled your name, Mark the service manager and Caesar and anyone else I forgot to mention!! You are all amazing, thank you for always being there and answering all my questions, and always offering to help. I recommend Carizona, don't go anywhere else, you won't be disappointed. read more

We found ourselves looking for a new car and hoping to find one as soon as possible. We searched around for a Kia Soul and I was becoming very discouraged by the listings provided by Carvana/Carmax etc. Then I luckily found a listing on Carizona with very low miles and a very affordable price tag. We went in same day and I'm now writing this review as we're heading home from Carizona. We were helped by Victor who is extremely polite, professional and a delight to work with. He helped us get almost exactly what we were looking for term-wise and and the car is in very good condition for a 2020 model. Very happy with our decision to stop by today. You tried to get out of the photo Victor, but too bad, I got you. Thank you so much, it was a pleasure working with you. read more

CARIZONA Management Team, Subject: CARIZONA Review Darell & Marla Hamby First let us say, Carizona has a large quality inventory 700 + vehicles available to your customers, huge selection. Your facility is first class, clean and well organized. We especially appreciate your organization attracting quality young men like Brandon Beltran. Brandon is a very helpful sales person, "not pushy"! He listens, has a helpful attitude and keeps good direct communication going both ways. When I thought this deal was not going to happen - he still continued to check in and communicate with us. Had it not been for Brandon we would have simply bought a vehicle elsewhere! Brandon is an asset to your CARIZONA Team. Sincerely, Darrell and Marla Hamby read more

I would like to take a moment to express my sincere appreciation for the outstanding service provided by the team at Carizona. From the moment I arrived, the staff demonstrated professionalism, attentiveness, and a genuine commitment to ensuring a positive experience. I am especially grateful for the guidance and support I received, which helped point me in the right direction and made the entire process smooth and efficient. The level of service consistently exceeded expectations. A special thank you goes to KHALED NIKO WORLD WIDE for his exceptional hospitality. His welcoming attitude and dedication truly made a difference and did not go unnoticed. Thank you once again to the entire team for delivering such top-notch service. It is greatly appreciated. read more