Taylor was a great help in finding us a new reliable car at a great price! We were nervous coming in and buying a car for the first time but he made the process easy and simple! Thanks again! read more

I can only say that I wish I had read the reviews before I walked into that place. They sold me a vehicle that they say was inspected and safe.... however that was all a lie. I had several problems, too many to list, some were safety issues that would of been picked up , had they cared to to inspect the vehicle before sale. . CARE is what is missing from this place. Integrity is also missing. They are only interested in the the almighty dollar and how to extract it from anyone. I will never go back, I suggest no one else attempt to. Maybe when people see the reviews and the establishment learns that a satisfied customer is essential to any business , maybe they will learn. Right now they are not interested in this idea. read more

If I could give it zero stars I would. Do NOT waste your time here. Go to an actual dealership!!

Do not go here! They will sell you a lemon!!!! I came here and bought a car. They do not check recalls on any of their cars. I was sold a car a year ago with a 2017 recall on the engine! my cars engine seized up and I no longer have a car because no one followed up and got the car checked before selling it! If anyone ever asks me about this place I will tell them to run the other way! Not only was I sold a lemon I was lied into signing for my car. I was told my monthly car payment was $200 and first payment wasn't for 30 days. The next week the finance company is calling me for a payment. Not to mention it's BI WEEKLY payments. I have never been more upset with a dealership in my life! Do yourself a favor and DO NOT BUY A CAR FROM HERE! read more

This place is a joke and they prey on people with less than perfect credit. The vehicles I looked at were in terrible shape and they wanted top dollar. 8-10k over KBB. They didn't even clean the junk out of the bed on one truck and the AC didn't work. We were looking to pay cash and the sales manager was very unwilling to negotiate and raised the price over asking. read more

From account mismanagement to Maritza Acosta not being fired for her not relaying any of my messages to Management and her self entitlement of being the manager when asking for one has lead to me giving their car back. Please look else where as this is not my personal opinion, but facts. read more

If I could I would give this place 0 STARS I would... I walked in knowing what I wanted but turned into the worst nightmare of my life. Yes staff is nice but who isn't nice to you when they're trying to sell a car?? I bought a JEEP Wrangler & turned out to be a lemon. Couldn't even drive my car off the lot after I signed paper!! Bomb check engine light came on & it was to late to get my old car back apparently! They had my JEEP for over 3 weeks "working" on it & the second I drive onto the freeway CHECK ENGINE LIGHT COME BACK ON!! No sorry no nothing. It's just is what it is. CESAR is a joke! He said he would pay for my first payment due to the fact that they had my car "fixing" it but that turned into a lie & I never got that check. Anyways !! DONT BUY A CAR FROM HERE!! Trust me read all the reviews and it will tell you that 80% of cars will break down within the month.. read more

Travis was amazing! Just walked me through all the cars in the lot and helped me find the perfect vehicle for my needs 10/10 find Travis and ask him for help. I always have trouble at dealerships and I finally found the right one! read more

The sales people Ivan and Brandon were helpful in searching for a car in our price range.

Shout out to Robert for going above and beyond for my family through such a nightmare of a process! Our family has nothing short of bad luck, so after finding a great deal on our new Tahoe I wasn't surprised when issues with financing came up. Mostly on the lenders side which is totally understandable but with 2 babies under 2, it had been HOURS of sitting in our truck trying to keep them happy. Robert made sure to keep us updated through the entire process via calls and text.. even ran out to talk us in person quite a few times which was much appreciated given our situation. My hangry daughter ended up with his big bag of Cheetos that I'm sure were intended for his lunch so again THANK YOU ROBERT! We appreciate the help and the down to earth vibe we got the entire time read more

Issac helped us in buying a used car. He was helpful and pleasant. The overall experience was okay.

Darius was so helpful and professional. He made our auto shopping experience so easy and stress free. Everyone here is very friendly.

Went to Carvana first- BIG MISTAKE THERE. Opened up this website and found Sean King who helped me get a nice used Honda Pilot. I do recommend this place for all people. Thanks Sean read more

WORST EXPERIENCE EVER. DO NOT I repeat DO NOT put ANY MONEY DOWN even if they claim verbally that it is refundable, GET IT IN WRITING! This business just stole 500$ from me and my family because we decided not to go with the car I put money down to HOLD. Terrible people, terrible business, LYING THIEVES. read more

ZERO STARs!!!! If I could give this a negative million star I would. This place is an embarrassment. Bought a vehicle that I believed would be certified pre owned. Come to find out they basically take people's trade ins and just give a car wash and clear the computer to put on the lot. Been back and fourth 4 times in 2 months. They've had our vehicle for 25 days of the 2 months we've had. We couldn't even take the car home the first day because of a tranny issue that was easy to them. When we traded our car in the bank tried billing us for both cars saying Carizona never cut a check to them. Went to an actual dealer of the make we have and they gave us a list of things wrong. New gaskets needed to be replaced, mixture of multiple fluids, rear differential, etc. so much wrong with our experience. Just save yourself the burden and headache and dodge these crooks. Literally can't trust anything on Main Street. You guys( CARIZONA) should be beyond ashamed of yourself. The humility and extra money we have to throw out of our own pockets. By the way we didn't get offered gap until the check engine light came on again within the first week of receiving our vehicle. Just because they have acres of cars doesn't not mean quantity over quality. Mark( head mechanic) thinks everything is a joke. And boss man(Cesar) is a lost cause. Save yourself and don't visit this trash establishment. Isaac( our salesman) said they needed 5k down after we offered 1k down. We only did another 900 and somehow they said they can sale us a car. What a joke. STAY FAR AWAY!!!!!! read more

We have mixed feelings about Carizona. We bought a 10 year old Honda with relatively low miles, but a few days after purchasing it, a warning light came on indicating a problem with the all-wheel drive. Although we had to bring the car back 3 times, Carizona did resolve the issue. We were particularly impressed with the service department manager- Will. He was helpful, fair, and willing to listen. Lisa, the GM, was also helpful. Having said all of that, our buying experience wasn't great. The sales experience felt a little slick and Carizona could have done a better job of ensuring the car was in good shape to sell. In addition, we asked for a copy of the service records for the vehicle and were told it was Carizona's policy to not release those. To us, that does not instill confidence in the company. Maybe our expectations of buying a used car from a used car dealership are too high, but we have bought several used cars in the past and all of those experiences have been more positive. That's why we only gave 3 stars. read more

I purchased this vehicle online and trusted the salesman with vehicle information and pictures on web site. I was also explained that there vehicles go through an inspection and maintenance plus a car cleaning detail. After vehicle paperwork was completed ,it took almost 3 weeks to get the car delivered and I live @ 235 miles from the dealership. But was told within 48 hours,would be delivered. When vehicle arrived I was surprised how poor the condition it was in. The car looked like it was cleaned by my neighbors son for $5.00 dollars. When i was going through my overall look of the car, No interior lights,no license plate lights, loose rear window trim that was taped ,something you see in a poor country. Engine hood strut broken, some cheap floor mats, leather seats had black dye on it to cover badly leather condition. Clearcoat was the big thing...really bad shape. The only thing the salesman Issac told me that he had a bad tire sensor and after I explained everything to him after receiving the car. He acted like he was unaware of any vehicle issues. Thanks for getting involved with my car...LOL Not aware?? There was no other response for the condition of my car!! Nothing, like were use to this . Sad part is,I like my car and it is now a work in progress as I have already fixed the light issues, ordered a new hood strut, detailed the car myself, ordered new floor mats. The seats will have to be re-upholstered and I'm stuck with the bad clearcoat. I thought purchasing a vehicle from a dealership would be good experience since the salesman sounded proud of the service technicians and detail crew, but there clearly is a low standard of quality and poor communication. read more

I went here last we to have my windows tinted and headlights cleaned, the team here was a pleaser to work with!

Very help Jonathan was very helpful and patient with us. Took us on a lot of test drives to make sure that we were happy with the car.

I came down to carizona to get approved on a vehicle Robert is the one who helped me tremendously. He was very professional respectful and did a great job putting me in the vehicle I wanted. The customer service was amazing! Thank you for all you've done. read more

This place was awesome! Ashely was super helpful when I needed to buy a new car from out of country and fly in to pick it up. She was responsive and friendly and made sure my car was a good deal worth the expense of travel. I am really happy with my purchase and surprised how easy it was! Thanks Ashley!! read more

My salesman, Darias was awesome. No pressure, super accommodating and friendly. The buying experience was quick and easy.

Excellent experience overall. Brandon took the time to explain all the points and history of the vehicle. He facilitated the financial discussion and made sure the car was ready to go before I took posession. Outstanding customer service from Brandon and the management team at Carizona. Thanks! read more

I recently purchased a car from here and the sales representative jess was very helpful. This is a great car dealership and you should shop here read more

Travis was awesome, super fun and helped me out massively. Made sure that all was completed for me and offered to go above and beyond for the service too. Thanks mate! read more

Thank you the great salesman Travis for helping my husband find his perfect truck awnsering all our questions getting us a great deal and rate. We were in and out in a short amount of time. I highly recommend Carizona read more

I would recommend going to a professional dealership as NO-ONE bothered to help us. The car posted was not ready to be sold and had missing and broken parts that had not been fixed. They made us feel like we were not a priority and an inconvenience. The sell price went up 2,000 more than what was shown online and asked us for proof of the price, as if were lying. The posted pictures showed it to be immaculate but in person was told it hadn't been thru servicing as electrical wiring was exposed. TOTALLY DISAPPOINTED. Stay away and save yourself the trip. If there was an option to not put a star, I wouldn't and would give a negative rating. read more

Quick, easy and responsive. Easy place to buy a car. Would recommend to anyone. The girl that helped me out facilitated my car buying experience. read more

TRAVIS helped my husband and I get into a new truck. We had our kiddos with us and we were super picky but TRAVIS was sooooo patient and sooooo helpful. Thank you for being kind and making this experience a good one Travis! read more

Carizona ROBERT is who you should see!! Nice, fun, exact, knows his job very well!! He's very thorough and quick. Answered all questions and went overboard. No pressure. Mark in finance was awesome. I came from Colorado to Arizona to buy my car and all around treated great and fair! Come in and ask for Robert. I'm a happy customer. Cindy read more

Sean was great! Super helpful and made my purchase as easy as possible. I'm so happy with my car!!!

Thank you to our salesman Isaac who made our car purchase such an easy and pleasant experience. We got a great reliable car at a great price. read more

Absolutely 100% DO NOT purchase from this dealership. WARNING. Terrible customer service terrible experience. Sold me a faulty overpriced car. Repairs took 3X longer than originally expect. Regret this purchase 100%. Will advice anyone from buying from here. Terrible experience read more

Be EXTREMELY CAUTIOUS buying a car from here. A couple hours after driving our new car off the lot, the transmission light came on. This turned out to be a $7k fix with the warranty they sold us covering only half of the cost . We had to argue back and forth for days when Carizona reluctantly covered the cost of the rest. The also claim they cannot give loaner cars, and we were stuck with zero means of transportation. Again, after arguing for several days they gave us a loaner. The loaner was a 20 year old vehicle with no gas in it when they gave it to us. The interior of the loaner car was in poor condition, and when we returned it, the man at the front desk of the service department was making comments, in front of us, of "how dirty" we were returning it. There was some dirt and small rocks by the pedals, but other than that we returned the car in the exact condition we got it. We also returned it with half a tank of gas. The man at the front desk of the service department is extremely unpleasant and rude and hard to deal with. Our car was in the shop for over a month, and when it was returned to us it was leaking coolant and the under body shield was hanging off. We brought the car to another shop to fix the shield and they said the plastic pieces that held it up were snapped off and they had to use zip ties to secure it. It has been three months of owning the car and so far, these are the issues: $7k transmission replacement, $500 battery replacement, $650 coolant repair. I have never dealt with a dealership so unwilling to to help their customer and putting all the blame on you for them selling you a lemon. They also told us that our warranty would only apply if we took the car back to them for the repairs. After calling the warranty company, they said that this is not true. We will NEVER take our car to be "repaired" at their shop again. read more

Great experience. Mark made us the deal we needed to get our second vehicle. Thank you!

I purchased a vehicle in the beginning of March and negotiated new tires and an alignment. Long story short, Carizona told me they couldn't align the front, due to their equipment malfunctioning. I took it to the shop I like bc I wanted to get the alignment done asap. That shop then revealed to me that the reason it couldn't be aligned was due to the subframe being bent and they quoted me $2000 to replace it as it's a big job. I was upset and had a bad taste in my mouth as I had just purchased this vehicle. Carfax we're clean but it was evident the car was in some kind of collision and it was never reported. I went into the dealership with little hope to see if anything could be done and Lisa offered to replace it at no cost to me. They were even kind enough to loan me a vehicle while mine was being worked on so I could get to and from work. Completely changed my impression of this dealership and I appreciate how accommodating they were a month after the sale. I still recommend having a thorough inspection done at a shop before purchasing to avoid the situation I ended up in read more

I went looking for a car and Travis was super helpful in providing all the information and answering any questions I had. Travis went above and beyond with helping chose my first car. read more

Carizona, I thought they were a decent place but when I bought a car from them, the car that was purchased broke down within 5 hours, by broke down by the way I mean the engine went out and they needed to replace it. But in the end I decided that I didn't want the car, because if the engine was bad that definitely means other parts were too. Plus they said they inspected the car but look at what happened to it after the "inspection", so something else in the car must have been missed. But I let the bank know they said it was fine if I dont want the car, so they just denied the loan for the car because really there was no car to send a loan out for. But Carizona now wont give me back my $3,000 that I put down on the car or at least is giving me trouble to do so. Basically be very careful when buying a car there, its a used car for sure and even if they say they "checked it" still be very cautious. Plus they basically bribed me for my review, they said that if I give them a good review that they will put gas in my car since it was empty so that's also something to consider about this place. But that's my story read more

I had fallen in love with a car and ended up going In and buying, one of the easiest experiences I have had. I started off talking to Payton who set an appointment up very easily. Joseph was a great salesman who walked me through the process being a first time buyer. the manager was able to give me a hands on tutorial on how the cars sport mode works! after the first deal the lovely finiance manager was able to get me a better approval rate so I came back in and was able to get an ever better deal! Thank you to everyone there who helped the process! read more

They were very nice and respectful. They tried there best to help me get the car I wanted. I would recommend them, great people.