Knowledgeable and helpful staff for sales and service! They have everything you need from a great…read moreselection, to parts and accessories!

This small Business Hawg Scooter in Columbia SC is worth using!! The staff worked super hard to…read moremake sure every Customer gets the best possible service at a great price. They are very honest the owner even test drove our son's scooter himself!! My son and his friends use the scooter for getting around USC campus!! Highly recommend this place Your friends from Long Island and Jersey!!

Customer service is fabulous! Workmanship is above and beyond. I recommend this place AA++read more

Great service!! They went above and beyond. If you are on the fence about a local mechanic. Don't…read morebe! They'll take care of your bike.

These folks could have taken me to the cleaners…read more... I recently had my vehicle in for minor repairs at home in Virginia. We traveled for the holidays to visit family in Lugoff. I did not have an opportunity to do a shakedown between repairs and the trip. Around Fayetteville a chirping noise started coming from the engine compartment. Driving fine, gauges all look good. Over time the chirp turns into what sounds like bearing noise. Start thinking water pump. Traveling with my wife , a new rescue dog and all the rest (gifts etc). I decide I'm getting as close to family as possible before it quits. Truck continues to do fine despite this squeal. We make it to Lugoff late Christmas Eve. Truck running fine but that water pump has to be junk by now. Today talked with a very pleasant person at Randy's who said we could drop it off anytime. Truck is at Randy's a little before noon. Less than 90 minutes later I get a text the truck is ready and the bill is $40. Seems the tech that did the work at home did not route the new serpentine belt correctly. I called right away and spoke again with the same person. I was told the issue was as messaged and the bill was $40. I asked who did the work and if I could leave a tip for them. I was told Mr. Randy did the work himself. I insisted I be charged $100 and happily shared my billing details. They could have very easily told me I needed a new water pump as I suspected but instead did the right thing. A new and grateful customer. Thanks again.

does not stand behind their work, little does Randy know he just lost all my business, between my…read morepersonal cars and my own busines, I own 8 cars.

This shop is top tier, honest fair shop they wont rip you off im a single woman have took my cars…read moreto different shops they took advantage of me over priced me and dint fix my vesicle..this shop fair across the board i needed so many parts for my jeep it took a while to fix i dint mimd waiting the waiting are was so clean.i will only take my veicles to them 10/10 will definitely recommend...

They were very nice to deal with. I was able to schedule an appointment for the same day. They also…read moreappeared honest in their recommendations and explanations. I would consider them again.

Phillips has taken care of my 1998 SL500 since I bought it almost 3 years ago…read more No problems or issues, and they are always upfront about repairs and costs. Highly recommend them!

Nicole, Your…read morestatement and follow-up are inaccurate and do not address the concerns I have regarding the professionalism and quality of service your shop provided. I informed your team that I had replaced the spark plug and coil pack myself. Was it communicated to you that, during my conversation with your staff, we discovered I had actually replaced the wrong side? If so, why didn't your technician verify that first before moving on with additional diagnostics? A thorough diagnostic process should begin by confirming the basics, especially when that information was provided upfront. Additionally, your diagnostic did not identify a faulty fuel injector as the cause of the issue. The person I spoke with on the phone specifically stated that checking the fuel injector would be the next step in the diagnostic process--not that it had already been confirmed as the problem. That directly contradicts what you stated in your response. You also stated that repair shops do not keep replaced parts to show customers. That has not been my experience. Every dealership and independent repair shop that has worked on my vehicles has either offered to show me the replaced parts or kept them available until I picked up the vehicle. It is a common practice for shops that value transparency with their customers. At this point, my concern is not just the repair itself but the inconsistent explanations and lack of accountability throughout this process. Rather than addressing the issues I raised, your response contains inaccuracies and does not reflect the level of professionalism I expect from a repair facility. I see that your name also appears more then it should on the bad reviews for this establishment. Being you're listed as the business manager, I would've thought you'd actually take the time to do your research before posting a response. That is definitely not a good look on your part, and totally not surprised at the asinine response you provided being you're probably the main key to the bad customer service this shop provides.

My partner caught a flat tire not too far from the shop and decided to go there to have it repaired…read moreupon entry. She knew that it would be a place that I would absolutely love so I went back a few weeks later and had my tire repaired! Customer service is absolutely amazing! upon entering, it is a plant oasis. Just my vibe! Exceptionally clean and smells delightful! They even have a coffee bar !!!! service was done quick and speedy and to say I would definitely be back thank you!

I'd still give Minnie's 5 stars because they care enough about the experience you have there while…read morethey take care of your car and you by default. They hands down are extremely empathetic and caring. My second visit happened bc I had a check engine light come on in my 2013 Prius V. Took it to Minnie's bc I was so impressed w the first visit which was just a basic oil change. This was on a Monday and they were booked til Friday so I set the appointment and came back later. They did a full inspection and determined the issue was a failing coolant pump on the electric side. They said they found no leaks etc.They detailed what the issue was and what the fix was. I'm definitely impressed w how they break down what they do into digestible bite sized bits for non-car folks. They offered I could pick up the car and pay the diagnostic/inspection fee of $50. Said they didn't have the high voltage equipment to work on the car and advised go to a specialist. Lucky for me I do have one ( Woodards in Florence, I just moved here from there. ). They work on hybrids and electric so I took it there. The only grip I'd have is that I did ask if Minnie's handles hybrids. I believe I was told yes and the person ( the owner ) stated they drive a hybrid Camery. Maybe I should have said "work on the electric side of hybrids bc I could have dropped it at Woodards 60 miles away but I'd rather pump money into a reliable, friendly place. Not sure I'll be back. I'd still highly recommend if you drive an ice car tho. The staff and ambiance of the place cannot be beat.

I spoke at lenght with Tony. Tony rebuilt a transmission on a MB that is currently for sale that I…read moream interested to buy. Tony, knowing my call would not result in a sale for work I needed completed, reviewed the repair invoice with me, explaining the parts that were rebuilt and what he has experienced with return problems after rebuilds. Polite, patient and very informative.

I pulled into their lot on a Monday with my 2010 Hyundai Genesis Coupe barely driveable. I didn't…read moreknow if it was the transmission or clutch but something was seriously amiss. Turns out I needed a whole new clutch kit, including flywheel. By the time I picked up the car Friday afternoon, everything was good to go. The saved the old parts for me and showed me what was wrong. They spoke the truth. I did need everything they said I did. At $2500, this was definitely not a cheap repair, but Cottman did good work with quality parts, and it was darn sure cheaper than the stealership. PS - If you see the doggies, don't worry. They're very friendly.

Today I purchased a 2026 Toyota Camry Hybrid for my wife from Jim Hudson Toyota in Irmo . I…read moreinitiated the search and sale online . Thomas dog right in and began assisting me with my journey , sight unseen . He had no idea who I was or whether or not I was serious or even capable of making a purchase of that magnitude. He patiently, professionally and diligently located the vehicle that I was interested in and and immediately went to work on meeting my demands and concerns. Shortly after​, chuck, the sales manager, came over and laid out exactly what he was able to do, but took into deep consideration what I was willing to do and made adjustments to seal the deal. My wife was so ecstatic that she cried and it just made the entire day come to a monumental moment. Those guys have some of the best customer service skills since chick-fil-a! I highly recommend them for your next sale.

1 July 2020. Had a…read more1pm appointment for an oil change. 3 hours later, $160 oil change complete... complete with destroying the tint inside my car, so thanks for that. Thanks for wasting an entire day to do sub-par work, at a snails pace. Avoid this place!