Update: Paul Davis came a week and a half after ripping out our floors to install. They got done…read morefor the day and said, by the way we ran out of flooring because we didn't order enough. They let us know they figured this out the week before but didn't bother to tell us. Then it took them another three weeks to get the rest of the flooring. It's laughable that they claim my husband and I were misaligned. We were not, it's another lie and attempt to avoid accountability. It's also funny that they are pretending the owners care because I called corporate and the owners were supposed to call us and never bothered. Basically this company avoids talking to you so they can lie about what happened. They then did damage and said things were broken before and they would send pictures to prove it. We never received the pictures and all the sudden they agreed to fix it. Incompetent liars.

DO NOT RECOMMEND. They did work on our roof and it was fine for a some time. The leak was not…read morefixed, they never did a water test, and did not care to find where the leak is coming from. The ceiling has gotten worse and they are nowhere to be found. Very dishonest and money hungry people. As soon as they got their money, they disappeared. Paul Davis Restoration to "restore" our home.

Wow! So pleased with the responsiveness and service from Carlos and Amir! When my 93 yo dad had a…read morewater issue and flooded his basement apartment in my house, they came to the rescue! Late on a Sunday night, they responded to my Yelp inquiry and Carlos was there within hours. Carlos kept me informed of his eta as he was on another emergency call. He brought all the equipment in and got everything setup for the drying and clean up, taking care to move my dad's furniture. Carlos was very efficient and checked in repeatedly to ensure everything was drying out, also removing baseboards to allow the walls to dry out. Within a few days, everything was dry and Carlos put all the furniture back. When I got the bill, I was pleasantly surprised at the reasonable price! Great value, great service, and no stress on my part trying to deal with a clean up on my own - Thank you Carlos and Amir!

Thank you for your honesty and professionalism. The crew is great--Carlos is very knowledgeable and…read moredoes not compromise integrity! They have always been proficient in their work and truly go above and beyond. I highly recommend them for any remediation needs.

We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

My entire experience with MoldGone was first rate, in line with all the other reviews. I submitted…read morea request online and heard back from several companies, including MoldGone. After reviewing the ratings, MoldGone was the clear choice. I spoke with Kevin who scheduled a visit within days of my request. He tested for mold, explained the various remediation options, with very reasonable pricing. Kevin was professional and knowledgeable, and instilled great confidence. If you have any concerns about mold, call MoldGone. You won't regret it.

We had an air hygeniest come out to our new home because of musty odors and her air samples showed…read moremold. I'd never dealt with this kind of issue, and emotionally, it's a lot, after having just purchased a home and then finding all these things wrong with it, worrying about the potential effects it could have on your family's health, not to mention paying for all these people involved to fix it. There's the air hygienist (who needs to retest, too), the mold remediation team, the air duct cleaners, water proofers, contractors to repair all the cuts in the house, and you'll probably want house cleaners, too, for good measure. We're talking thousands and thousands. When looking for mold remediation, I started with the list my air hygienist gave me and reached out to three companies who had the best reviews online. I'm so grateful First Priority was on that list. David was the only person who took the time to discuss the issue on the phone and help me try to understand what was going on. I felt immediately better just chatting with him. The others just scheduled times to come by and gave quotes, and during their visits, they couldn't answer basic questions ("I'm just a consultant"), or they were trying to upsell and get us to contract out the repair work when we hadn't even figured out the mold problem! I had to wait a while to get appointments but it was worth having someone who really understood my concern and took it as seriously as I did. David was sensitive to our budgeting issues and line itemed the invoice for us. I would 100% recommend First Priority to anyone seeking mold remediation.

I wish there were an option for 6 stars because that's what I would give David! He is an…read moreexceptional professional who genuinely cares and goes above and beyond for his customers. For those who have ever dealt with water damage and mold, you know it is an incredibly stressful situation that upends your life. So I wish we had met David under better circumstances, but I'm so glad we found him to do the mold remediation. His meticulous attention to detail, experience, and knowledge alone is enough to hire him, but in addition, he comes recommended by independent highly regarded mold testing/environmental professionals. In addition to all of the above, David is incredibly hard working and did everything he could to accommodate us. We have a lot of allergies in our family so David brought in an extra air scrubber and left all 3 air scrubbers with us to help us out during the re-construction process. He absolutely did not have to do that. He also didn't have to leave up the containment barrier for the re-construction phase, but he did. Because that is the kind of person he is! And because we were in such a bind, David put us in touch with folks to do the re-construction, etc. and helped us managed that process. He also answered ALL our questions promptly, even after he had completed the job. I do not frequently give such glowing reviews, but I truly simply cannot recommend David highly enough! If you want someone who cares and won't treat you like a number AND will do an exceptional job, call David. He will go above the call of duty to help you out.

This is actually the second time I've called Brian from Anthony Restoration, and both times the…read moreexperience has been outstanding. Most recently, I reached out to him on a Saturday about a possible water leak that I not only couldn't track down, but honestly didn't even know where to start. Brian didn't hesitate to set aside time on his weekend, came over, and used his equipment to help troubleshoot the issue. Even though the type of leak I'm dealing with isn't typically within Anthony Restoration's scope of work, he still took the time to investigate and then pointed me toward the right specialist who could help. His professionalism, willingness to help, and honesty are exactly why I didn't think twice about calling him again. I'd absolutely recommend Brian and Anthony Restoration to anyone looking for a reliable, knowledgeable, and customer‑focused company.

Bottom line is they will exclude you from insurance conversations to get as much as they can from…read morethem and then hold your personal belongings while demanding additional payment. DO NOT TRUST! I've included details and prices in this account. After a flood on June 4, we authorized Anthony Restoration to perform remediation. We were never given or approved a total cost, and the amounts claimed have changed repeatedly and remain impossible to reconcile. Our initial contact, Brian, was responsive until work began, then stopped responding entirely. Communication was redirected to Ellie, who could not answer basic questions about invoices, insurance, or the work performed, and often provided information that was later contradicted. We paid $5,000 upfront after being told this represented our insurance deductible. Despite repeated requests, we did not receive documentation or estimates for over a month after remediation was completed--while storage fees continued to accrue--preventing us from moving forward with reconstruction. They finally starting talking to me in mid-October AFTER insurance formally notified us by certified mail (with Anthony Restoration copied) that they would no longer work with this company. Anthony Restoration at that point said they would bring our belongings back by the afternoon if I brought her a $12,000 cashiers check to complete the $38,000 owed. Before I cut the check, I called insurance and found out they ALREADY paid Anthony Restoration nearly $42,000. Despite this, the company continues to claim additional balances--most recently another $22,000--without documentation to support those figures. Our personal belongings are still being held while storage fees accrue monthly, despite repeated requests for their return. Based on the documentation we've received, Anthony Restoration appears to have already been overpaid. This company has the scam DOWN.

Had a dehumidifier leak for a few days in our finished basement that my wife and I noticed on her…read moredue date (Mother's Day none the less). I called PuroClean and got Rick on a Sunday. We talked through the issue the best we could over the phone, he triaged the situation given the info available and said he could have someone out within a few hours. Sasha, the tech. who arrived on time, did an excellent job thoroughly assessing the damage, showed me the results, and explained what he recommends going forward, while also speaking to insurance process/dynamics so I could make an informed decision. Sasha put down floor drying pads, dehumidifier, and fans, and got me up and running. Came back and checked on equipment for the next 3 days with no issue. Also 2 days into this situation my wife went into labor and Rick and team were very understanding and made sure regardless of how long equipment was set up that we paid a fair price for which services were needed. Can not say enough good things about Rick and his team, they were professional, thorough, empathetic, and honest. Their work saved me thousands of dollars in flooring and other sheetrock repairs. Highly recommend them!! Eric

Met with Rick on some mold we developed from a power washing incident that was done improperly. He…read morewas honest, informative, and easy to talk to. I didn't get this from other contractors in the area so we chose PuroClean for our job. His team was professional, clean, and did a timely operation. Rick came over and inspected the work and went through the invoice with us after completion. I would recommend him to anyone! Glad we made the right choice.

Nick and his team at Prime Solutions were excellent after my basement flooded. They responded…read morewithin 1-2 hours of my Yelp request, started remediation the same day, and did a fast, thorough job draining, drying, removing personal items, and helping with insurance. They also pushed to keep mitigation equipment in place longer when needed to make sure everything was truly dry before rebuilding, which I appreciated because they did not cut corners. They handled everything from remediation and plumbing repair to demolition and full restoration, and the basement looks better than before. After that experience, I hired them again for unrelated work and found their rates to be extremely competitive. Based on the quality, efficiency, and responsiveness they consistently showed, I plan to use them as my go-to contractor going forward.

Nick was super helpful and reassuring during my home's inspection! Highly recommend their services…read moreand business