Today is a hot day and the last thing I wanted to do was ask to have my engine/battery checked for…read moreproblems. But after jump starting my car 7 times I was finished with it and needed some answers. It is hot outside so it's not surprising everyone in the store didn't jump up to help me diagnose my car. Honestly there is no blame from me on that one. But David stepped up to the plate and came out to help me with my car. He is very knowledgeable and patient. He knew exactly what needed to be tested and had a diagnosis pretty quickly. Given the amount of times I've had to jump my car (btw... those little portable automotive jump starters work great and are really worth the price to have on hand in your car at all times.) I'm not at all surprised I need a new battery. Timing is never the best for car repairs but I'm thankful for Auto Zone and David's help to point me in the right direction. Time to get a new battery and grateful it's an easy fix. Auto Zone is an asset to Morgan Hill! A huge Mahalo/thank you to David for jumping in today to help. I appreciate your excellent customer service and wish you the best!

No cashier at front. I had to go to back to find someone to pay. Not a good way to stay in business.read more

The first employees at this auto parts store are always so helpful. They carry a wide variety of…read moreauto needs. I appreciate how easy it is to shop here. Prices are fair as well. A good choice for auto parts needs

They would not take a return on a starter assembly that did not solve the problem - less than 7…read moredays after purchase.

I had a water pump fail, so I went to the GMC Dealership in Gilroy. They would not give me an…read moreappointment because they are booked. Not a good sign for having a GMC vehicle. I discovered down the street from them, Gilroy Automotive Repair. I went in the next morning as they opened. Jeremy and his son were very professional and friendly. They took the vehicle in and completed it by the following morning. They did a great job and charged quite a bit less than the original estimate, which was fair to begin with. I will definitely go there again. What a difference from the dealerships.

I recently purchased a classic car in Gilroy and was unfamiliar with the area. Following the good…read morereviews, I had Gilroy Automotive do the pre-sale inspection and they were incredibly helpful and patient to me in the process. They were easy to talk to and explained the rationale for why some things were more immediate versus others and the inspection itself was easy and thorough, as is the online system to review estimates and approve/decline work. I live a bit out in Monterey, but have three cars and had been looking for a good, honest, and reasonably priced mechanic. I plan to use them as my regular moving forward.

I have a healthy distrust of mechanics after a lifetime of doing my own repairs and getting robbed…read moreany time I needed to have work done I didn't have specialized tools for. When it came time to get a leveling kit for my truck, there weren't many options in town. 831 Trucks were the highest rated. So I went in for an estimate. Starting with the service... the level of honesty and customer service here is absolutely unrivaled. I like to off-road, but this truck is also my daily driver, so I was torn on getting a 3.5" lift, or just a leveling kit to get some much needed front end clearance. They could have taken the chance to try and upsell me on the much more expensive lift, but that's not what they did. They asked questions about my driving habits, do I tow, how often do I off-road, and suggested that the leveling kit would be much more effective for my use, and much less expensive. Wow! The estimate wasn't gouging. No giant part markups here, just what they cost, and I checked. The work was done in half a day, and it was done very well. The next morning I noticed the front end suspension on the driver side was making some wild noises. So I took it back, they looked at it for no charge, and let me know that my struts had reached the end of their life after 118k miles. Fair enough! They suggested a part, provided a competitive quote (again, no part markups), and had it installed in less than half a day after I got back from my weekend getaway. Because the new shocks were also leveling, and I had just been there, they very generously adjusted the cost. It made a customer for life. The new ride is incredible, and after having crawled around under the truck, the workmanship is fantastic. I had noticed what looked like coolant on my driveway, and when I picked the truck up from the shock install, they let me know it looked like my water pump was leaking. No upsell, no push to have the work done. They said they noticed the leak, suggested the work, and let me know they were there if needed. I got it home and traced the leak to the gaskets on my pump. At 120k miles, I'd say it reached the end of its operable life. Guess where I'll be going to get that taken care of? Thanks for being awesome, 831 Trucks.

I come to Dave to get my parts. Dave has been providing me with quality parts at cheap prices for…read moreyears now. Dave is honest and knowledgeable when it comes to solving problems or providing advice. Best parts warehouse in HollisteR!

My Car wasn't running for a good month or so due to cooling system failure, didn't have time to…read morereplace my coolant thermostat and water pump on my bmw myself.so I Decided to drop my car off here with the parts. They did a fabulous job fixing the car, they were really communicative on the install process, and very fast. Definitely Recommend Them If you love your vehicle and want to be taken Care of. Not only that they also detailed my car for me inside and out for an extremely good price. highly recommend!!

Came here for a tune up! I have brought in both my cars to get serviced. This place is goodread more

Crazy labor cost! $190 for 10 minutes! I stopped by for an oil change this morning and was told…read morethat the belt needed to be replaced soon. I asked about the price and may not have heard it correctly, but I thought the total cost for the material and labor was less than $100. I agreed to replace it, and they ordered the belt, which was delivered quickly. After they finished the work, I realized that the labor cost for the belt replacement was $190. It only took about 10 minutes! I have used this shop for oil changes regularly, but I will not be returning anymore.

Driving down the highway and unfortunately ran into loose items on the floor. It's a horrible…read morefeeling, but much worst when you noticed your tire pressure sensors are alarming you. I knew I had to go get it checked right away. First recommendation popped on my screen was this place and I drove here immediately before my tire flats out. Agustin was the one who approached me. He did the assessments and was able to help me quite quickly so I can be on the road again. Very very grateful of Agustin for his help. Not a pushy person. He was patient, understanding, and kind. I definitely would come back here and recommend talking to Agustin for car needs. Thank you Agustin!!! =]

Went in with a Check engine light on, and an exhaust leak…read more.. They found a few issues where a bolt was missing and a crack in a piece going from the turbo to the exhaust. Mike worked with me to keep the cost down, knowing that the car isn't worth much...they fixed the most of the main issues and got it to pass smog!!! Very honest guy, and communicated what my options were!!! I am very thankful and happy!!!

Sooo... what are all the great things that I can tell you about 'Country Automotive' & the…read moreemployees without laying it on too thick or writing a short novel?? Here's a veeery SHORT, light version of my great experience after I took my car there: Mike & his team took EXCELLENT care of my 28-year old Mercury Sable LS. Mike directly told me his genuine concern regarding my car being safe enough for me to drive. Unlike dishonest repair shop owners who take advantage of the elderly & women (I happen to be both) who don't know much about cars, what's really needed and what the repairs should cost, 'Country Automotive' has been extremely honest with me from day 1 about my car's needs & ONLY did what needed to be done ... they told me no lies for trying to get me to spend more money on things that I did not need to have serviced or replaced. They explained everything to me in a way that was very easy for me to understand and were very patient with me in SO many ways. I am very, very pleased with their quality of service & professionalism... ... and the kind condolences that Mike showed me last month when I told him that my brother who lived across the country, had just passed away. In summary ... I plan on taking all of my future vehicles to Country Automotive because they have proven to me that they are worthy of my being their customer. Thank you again, Mike... for being someone that I could truly trust and depend on.

An update to my past review: These guys are top notch! My car had an electrical issue that seemed…read morealmost insurmountable, the capable pros at Preferred dug in and rooted out the cause. Great service, quality workmanship and a good value for the money spent. Honest, competent, professional, reliable and just all around nice guys.

Brought my 2013 Lexus GS 350 in for a coolant leak and paid about $180 in diagnostic fees. They…read moretold me I needed a full radiator, thermostat, and hoses replaced -- quoted around $1,800. Their own paperwork admitted the cooling system only lost 1 psi in 15 minutes and that they couldn't actually find a leak. I got a second opinion at a dealership. The real problem was just the radiator cap -- the worn cap couldn't hold pressure, so the coolant was boiling over and escaping. About $100 to replace, and the car has run perfectly ever since. The cap was even listed on their own quote (a $26 part), but instead of trying the cheap fix first, they pushed a $1,500 radiator job. Either they couldn't diagnose a basic cooling issue or they were counting on me not getting a second opinion. Get your quote checked elsewhere before paying these guys.