The first employees at this auto parts store are always so helpful. They carry a wide variety of…read moreauto needs. I appreciate how easy it is to shop here. Prices are fair as well. A good choice for auto parts needs

They would not take a return on a starter assembly that did not solve the problem - less than 7…read moredays after purchase.

I came in as a dasher picking up an order Wednesday morning around 10:30 this lady working there…read morewas extremely disrespectful and rude I told her I had a DoorDash if she could help me figure out which order was mine and she said I don't know figure it out I'm busy and walks away as a customer I felt extremely token back by how she was treating me.

Stopped in to get a part the employee that helped me was in a bad mood or something because the…read morepart I needed was not going into the original car I tried to tell him what the part came from he got rude and condescending. I like napa auto parts but wont be back and will let my friends know not to shop there to many other cheaper parts stores with better attitude s

I haven't been to America's Tire in the last 10 years. I feel like they have smoothed out the…read moreordering process now , and are easy to work with. Someone always answers the phone relatively quickly , and I found each person that I have communicated with to be professional and courteous. The only issue that I see is that they don't carry a full stock of tires onsite. They didn't have the size I needed, so they had to order from a different location. It took about a week for my tires to arrive. I promptly set up an appointment for the following day and headed on down to the store. Once the gentleman checked me in and took my keys , my car was ready in about 2 hours. I am not sure if America's Tire is the cheapest option available, but my experience was pleasant for the most part. On a side note , I took advantage of their 0 interest for 6 months financing option.

I came in for my 1:30pm appointment and was surprised to see a long line -- there were about 10…read morewalk-ins ahead of me. I asked the front desk if there was a separate line for appointments, and he kindly let me know there wasn't -- you still have to wait in the same line as walk-ins. That was a bit frustrating because it made me wonder what the point of making an appointment was if you can't check in separately. That said, I now understand why it's still helpful to make an appointment -- once I was checked in, things did move along as expected. My overall wait was about 1.5 hours, which honestly wasn't too bad considering walk-ins were being told it would be over two hours. Once I was helped, the associate told me my car should be done within an hour since I had an appointment. Standing in the same line as walk-ins was a bit annoying at first, but I can see that the appointment helped with the overall timing. I purchased two Continental tires for $670. Thankfully, I only needed two. I even called my husband to double-check if the price was reasonable, and he said it was, so I went ahead with it. It felt like a lot, but with a baby, having safe and reliable tires is absolutely worth it. Overall, the staff was polite and the pricing seemed fair for the brand. My only suggestion would be to create a separate check-in line for appointments to make the process clearer and more efficient. I would still return.

My Car wasn't running for a good month or so due to cooling system failure, didn't have time to…read morereplace my coolant thermostat and water pump on my bmw myself.so I Decided to drop my car off here with the parts. They did a fabulous job fixing the car, they were really communicative on the install process, and very fast. Definitely Recommend Them If you love your vehicle and want to be taken Care of. Not only that they also detailed my car for me inside and out for an extremely good price. highly recommend!!

Came here for a tune up! I have brought in both my cars to get serviced. This place is goodread more

I have a healthy distrust of mechanics after a lifetime of doing my own repairs and getting robbed…read moreany time I needed to have work done I didn't have specialized tools for. When it came time to get a leveling kit for my truck, there weren't many options in town. 831 Trucks were the highest rated. So I went in for an estimate. Starting with the service... the level of honesty and customer service here is absolutely unrivaled. I like to off-road, but this truck is also my daily driver, so I was torn on getting a 3.5" lift, or just a leveling kit to get some much needed front end clearance. They could have taken the chance to try and upsell me on the much more expensive lift, but that's not what they did. They asked questions about my driving habits, do I tow, how often do I off-road, and suggested that the leveling kit would be much more effective for my use, and much less expensive. Wow! The estimate wasn't gouging. No giant part markups here, just what they cost, and I checked. The work was done in half a day, and it was done very well. The next morning I noticed the front end suspension on the driver side was making some wild noises. So I took it back, they looked at it for no charge, and let me know that my struts had reached the end of their life after 118k miles. Fair enough! They suggested a part, provided a competitive quote (again, no part markups), and had it installed in less than half a day after I got back from my weekend getaway. Because the new shocks were also leveling, and I had just been there, they very generously adjusted the cost. It made a customer for life. The new ride is incredible, and after having crawled around under the truck, the workmanship is fantastic. I had noticed what looked like coolant on my driveway, and when I picked the truck up from the shock install, they let me know it looked like my water pump was leaking. No upsell, no push to have the work done. They said they noticed the leak, suggested the work, and let me know they were there if needed. I got it home and traced the leak to the gaskets on my pump. At 120k miles, I'd say it reached the end of its operable life. Guess where I'll be going to get that taken care of? Thanks for being awesome, 831 Trucks.

I come to Dave to get my parts. Dave has been providing me with quality parts at cheap prices for…read moreyears now. Dave is honest and knowledgeable when it comes to solving problems or providing advice. Best parts warehouse in HollisteR!

Came here a 2nd time after I had great service the first time. This 2nd time they did not…read moredisappoint. Perfect service again

Great service and quotes from Bill and Carmen. Always nice to get an inspection before hitting the…read more152 as well. Would come back again.

My buddy Marco and I (road trip navigator) had a really great experience working with Jessilda, one…read moreof the sales representatives. Jessilda was kind, spoke clearly, and really helped push the deal to the finish line. Marco and I drove from the Fresno area because the local dealerships didn't want to offer competitive pricing, but a quick online search showed that Gilroy had the best pricing and discounts that everyone else we checked from Bakersfield to Merced and as far west as Paso Robles, so basically the entire Central Valley. While I do wish the sales manager on duty was a little more personable, Jessilda's demeanor and professionalism certainly made up for any shortcomings from other staff. Thank you again Jessilda for making this a memorable experience for my best friend Marco and I will certainly keep Gilroy GMC in mind the next time I purchase a new vehicle.

Five stars to Roberta! She was being called left and right to help customers. I observed her for 45…read moreminutes. We drove from Gonzales to pick up a part because Gilroy was the closest that had it in stock today. We arrived at 1:08 to be greeted with a hand written note, "out to lunch back at 1:45". So we sat down and waited At 1:45 the gal that was at lunch (didn't get her name, older lady wearing a beanie cap) pulled the part for us and brought to counter. She then yells, "Roberta can you help them?" I guess Roberta does everyone's job here. I hope her coworkers don't take advantage of Roberta. Roberta helped us with a smile. I suggest the service/parts depart cross train so that when one is out to lunch the other covers the counter. AND when you're handing out parts that employee be responsible for the entire transaction. It just looked like Roberta was being directed to do everything in that place. Also during my wait I went into the showroom expecting to be approached by a salesperson. I believe I counted four. The two in separate booths saw me and looked down. The last gentleman sitting at counter by door greeted me. He was very professional as was Roberta. The approach I received upon entering the showroom along with my experience at the parts counter exemplified poor work ethics. I will not purchase an automobile at Gilroy GMC I felt unwanted My experience... when the boss is a good director and trains and treats employees well, The customers receive professional. Courteous service by cross trained employees. This seems not the example here Remember... Happy Boss. Happy employees. Happy customers. Happy reviews. Keep problems at the door and work as a team not against each other. On a good note there were plenty of brochures on the 2025 models but I wouldn't pay $100,000 for a new truck!!!

Here's another five-star review for this outfit. Fast, dependable, reasonably priced. We had a…read moreslight misunderstanding about the work order, and they quickly addressed the issue and made it right.

Excellent customer service. Speedy work. No non-sense. Take your RV here for repairs and be assured…read moreyou will be satisfied with the service and workmanship. I have never been so impressed with an RV repair as I am with Hollister RV. I will taking another trailer there for service. Thank you Tom and Yvette for a very positive experience.