I had ordered a steak and it came out cold. When I asked them to warm it up the manager came over with a horrible attitude. Telling me I was wrong he knows it was cooked correctly and the temperature was correct. When I asked him if he knew how to do his job he called me rude then stomped off yelling across the room to the server telling her to get my check he wanted me gone. I have never been so embarrassed in my life. All I wanted was my food to be warmed up. read more

I was very disappointed with the food. I ordered a bowl of spaghetti for $17 only to get a bowl of watered noodles. I was confused because there was such a busy atmosphere but the food had had no taste. My friend got Alfredo chicken and it had no flavor. It tasted like milk and butter that's it. The only good thing about that night was our lovely waitress who was very understanding and attentive. Other than that I would never come back read more

The service was ok but the food needs to be of better quality. We ordered the mozzarella sticks which were fried in burnt grease. We complained to the waiter but he didn't remove them from the tab. I had the salmon with shrimp, scallops and mashed potatoes.... it was just ok for a last minute dinner. I will not be back. read more

The food was tasty, but they micro-manage their portions and give you no value. I got a chicken dish for lunch, which comes with two sides for $23.95 To my surprise, the Asian waitress charged me an extra $2.50 for asparagus. I tried to question her, but she ignored me and walked off. Her not telling there was an up-charge for a specific side was bad business! With tea and a tip I spent around $34 for lunch. Perhaps the CEO should go eat lunch at a Golden Coral, etc. to see what value is. By the way, I left hungry, and I will never return. I came with a group of around fifteen people from my LA Fitness class, and I can assure you that they will never return. In closing, this place has good food but terrible value. In this economy, I would be surprised if this chain lasts. read more

We decided to eat here for late lunch as we haven't been to a Carrabba's in ages and we were starving! We ordered sweet tea, Mozzarella Rustica small plate, Caesar Salads (came with entrees), Lasagne, and Prosciutto-Wrapped Shrimp with Asparagus spears, and Brûlée Ricotta Cheesecake. The Mozzarella Rustica Small Plate ($5) were four large balls of fried round "mozzarella and ricotta with Italian herbs and panko breadcrumbs" w bowl of marinara sauce. It was very good and shaped like perfect meatball sizes. I would order this again as it was that delicious. Next the Caesar salads were served on large round plates and were grated with enough Parmesan cheese that we ate it all so this was very good. Then husband's Lasagne ($15) arrived on oval plate with marinara sauce. He gave me a sample bite and I gave him two of my shrimp, and all I got was just pasta and no ricotta nor meat pieces so he gave me another small bite and sausage was spicy. I felt that this lasagna would get more meat and cheese out of Stouffer's single meal than what he was served! (Sorry Carrabba's!) My skewered shrimp with prosciutto ($15) was served on rectangular plate and tasted very good over orzo and asparagus stalks. I loved the spears but had trouble cutting the stalks and had to use a steak knife. It was delicious grilled though which is not easy to cook and saw on the receipt that I was up charged for this even though it was offered as a side item. The finale was the Brulee Ricotta Cheesecake ($8) was so delicious with cut up strawberries yet it was pricy for dessert. I understand profit is generally on desserts and drinks but overall, the food was very, very good however, just had issues with the high pricing on entrees especially before dinner. We were not told about any specials that was listed online. While we enjoyed Carrabba's, we would have gone to Cheesecake Factory and spent less money and gotten more portion servings but here we paid over $55 for what seemed like a $25-$35 meal not including tip. Also, the online orders were NOT listing the same prices as in the restaurant menu and changes at different locations!!! We will return to Carrabba's one day. Customer service was excellent as there were hardly any patrons in the restaurant so that was a plus. read more

Amazing food! By far one of my favorite restaurants! Food is just simply delicious! Cheers to kitchen staff!

Went in and was told the wait time would be 30-40 minutes. At the end of wait time we went back up and inquired about how long and they didn't have us on their list. We gave them our name twice and they gave us a little alerter which had a number that they couldn't find. Apologized and seated us immediately and nobody ever waited on us. They should be staffed to the max when there is a concert in the arena. We left an ended up having a nice meal at chick fil a. read more

Stopped in for lunch and the food was delicious! And we received top notch service from Alicia! I'll be sure to visit again.

The manager is the best... He is great at checking your table or making sure that the assistant manager greets your table while you dine. This is our favorite all time restaurant. Everything is excellent and up to specs you will not have to eighty six anything, they take it to another level at this store. I have been to other stores in NY and FL and the specs are greater here..; read more

I love Carrabba's and last night was no different. I went to a tasting there of some of their new menu items and I loved everything I tried. I started off with a Caesar salad which I had never had before, it was great. I forgot the exact name of the next item but it was like a chicken parmigiana slider, also great followed by ribs that were falling off the bone and really good. I would have never thought I could go to Carrabba's and not get pasta but now it's a possibility after how much I enjoyed the other items I tried. I still need to go back soon and get my pasta though. read more

Some people ask me why I Yelp about large chain restaurants because they are all the same. I disagree. A lot of things can vary between locations including parking, speed of service, staff , food specials etc. with that being said ... This location was spot on. Valentine's weekend and this staff was rockin' and rollin'. We only waited a few minutes to be seated. Our server came right away to get our drink order, greet us and bring us bread. The bread, oil, spices or to die for but don't fill up just yet. Our drinks showed quickly and our orders were placed. The salads were great with just the right amount of dressing. Oh yeah ... Our server Jennifer I think was her name was on her game. Food arrived shortly after we finished our salads. It was fresh, hot and exactly as ordered. The portions are big and we both had leftovers for the next day. The bathrooms were well kept and you can tell they are attended to throughout the day. The prices are mid-range We will be back. read more

Our waitress was amazing. It's been a month, so her name has been erased from my memory by work, but she was just fantastic! I ordered the meal that had three types of chicken. Loved the chicken Bryan. Was not so fond of the Marsala. It was a little basalmicky for my tastes. Not the kitchen's fault that I'm picky. Our waitress brought me a new chicken Bryan because she didn't want me to be cheated of a few ounces of chicken. I didn't even ask her to and it was super sweet of her. The total went higher than I planned and she told me all about a deal on Monday nights that sounds amazing! Love them! read more

Great food and service! Bread is superb! Their recommended wines are excellent!

I live about 6 mints away so we go to carrabas no less than twice per month, today I complaint about my to go order manager was very professional he listening to me. Food is delicious :) read more

I been to this restaurant many times but not in a long time. There use to be appetizer called Shrimp Scampi with Garlic Bread which was not in the menu anymore. They actually made the entree even though it was not in the menu. The SHRIMP SCAMPI is amazing the sauce is really amazing. For my main I had RIGATONI MARTINO but asked for little more spicy which made it a lot better. The noodle is huge and chewy but it was good the sauce is awesome. We also had COZZE IN BIANCO its muscle in a creamy sauce its also very good. There ZUCCHINI FRITTE actually looks like french fries. Nice little finger food for appetizer. read more

This is my second time to Carrabba's and I really enjoyed the food. I went there during the dinner time, and the ambiance was very refreshing and calming in a dim light setting. They served some bread with olive oil as a complimentary starter. I've tried a couple of their dishes there, and they were all well prepared. I would say their food are more authentic than Olive Garden, that's probably why their prices are slightly higher. Nonetheless, this is a great place for some Italian food. read more

Really dissapointed in this place. Came here with a couple other ppl and had horrible service. Our waitress came out and brought our drinks. After about 20 mins we called another server to come because she never came back. Long story short we had 4 diff waiters that night that took our drink orders and never came back. We walked out after about an hour. Horrible experince read more

Carrabba's has always been a family favorite. I found this location has an exceptional level of friendliness amongst the staff. The ravioli and house salad required a 'do over' visit from me today. And on the way out? the hostess insisted I take a coupon for a discount on my next visit. Refreshing to see great service alive and well even in a chain restaurant. Thank you Carrabba's for making my trip away from home feel not so far away... read more

The hostess and staff where less than friendly, the service good, the atmosphere cold, the experience was just ok!

Great service as usual and great food. Our server was fantastic, very attentive and friendly and spot on with her recommendation of zine fries. The Zucchini fries with garlic sauce was amazing. The chicken masala was very very tasty as well. read more

Love the fillet! Very tender. Perfectly cooked to my request. The wait is long but worth it!

A chain run like a classy, family owned bistro! Years ago I did not like the Carrabba's chain. This particular location changed my mind and brought me back. Of course some credit must go to a much improved and modernized Carrabba's menu with regular specials and improvements. Great salads, soups, a wide range of creative multi-course options and desserts, coffees, cappuccinos, wines, beers and more. Love that chicken Gratella...now known as simply grilled chicken. Physically the new menus mimic those from $100 per person restaurants -- very classy. But the ambiance and management here give this a much more sophisticated feel than other Italian chains. Regulars are recognized and favored tables remembered. Wait staff is professional and low turnover, giving the place a very familiar local feel. Timing of meal courses is impeccable and, having been here regularly for years now, I can say that I have never been disappointed with the food preparation. Management mingles among the tables, not just for show, but to ensure that their high standards are being met. Phone reservations and carry-out is available. We typically spend around $20 to $25 per person here depending on the wine, coffee and dessert decisions. A terrific value given the quality and ambiance. A great training program must be in place because everyone here does their job well. First rate all the way and highly recommended as better than several nearby alternatives. Right off I-85 at the Sugarloaf Parkway exit for the Gwinnett Arena. Bit of a tricky weird little service road entrance by a Chick-fi-A restaurant and Hilton Garden Inn. read more

I ordered the shrimp and scallops $19. I got four small shrimp and 3 scallops. For my side I got asparagus which I had to pay $1.50 extra. It was was awful. Cold, bland and small portion for $20. Carrabbas used to be one of my favorite restaurants. Never again. read more

Expectations were low because I'm not a firm believer in chain restaurants. Carrabbas was a pleasant surprise! We arrived at 8:50 pm on a Wednesday (they closed at 10) for a surprise birthday dinner for my husband. It was very last minute; previous plans were ruined and we needed something in a hurry. Service was excellent. Our server Kelsey was very patient (my dad can be unintentional awkward and messy); she only came to the table when necessary (no hovering or bugging). She also refilled drinks without us having to ask. To top it off, she was pregnant!! Looked about 7 months or so. If you've ever been a waitress and been pregnant, you know to be both at the same time is a feat! I am myself 5 1/2 months pregnant so I know the struggle and I really salute her, as I had to quit my job as a server due to harsh pregnancy conditions. So if you ever have a pregnant server, tip 25-30%! Have a heart! We also brought a cake for my husband and along with not charging a cake fee (not Carrabbas policy), our waitress was patient and didn't seem to mind too much, which I appreciated. I have been a server and for someone to bring a cake is extremely annoying- I wouldn't do such a thing normally but I spent $40 on that cake and since the previously mentioned plans were thwarted, this was the only way to surprise him with it. Food was surprisingly tasty. The bread was standard, but the oil (pesto maybe?) that came with it had a kick! We had the arancini to start. They had flavor! I was very surprised. I was expecting it to be bland, as the area is "vanilla" and the demographic is underwhelming in flavor. I had the Fettucine Carrabba. It was cool. Creamy. Nothing out of the ordinary. In sum, the experience was great, I think mainly because my standards for chain restaurants is low. I'd say it was a WORLD better than Outback, which is the last chain restaurant we had been to. read more

Refused to take a lunch order for 18 people without 24 hours notice. Olive Garden will do it with no complaint. If you need lunch for multiple people, use Olive Garden. read more

Excellent food and great environment. We love dining here to celebrate!

to write this review I will compare this carrabas with my other 3 experiences with different locations - as others have posted it is a chain and I feel that the food should be judged against their other sites and not necessarily other restaurants whether chain or individually owned - with that being said this experience was hands down the best I've been to as far as food and the service was not bad either - our server, zemen, was prompt and respectful - never allowing our drinks to get empty and kept the flow of food from appetizer to entrée flawless - and she did this with a large party of 13 being sat right after us in her section (very impressive) the food: our calamari was typical with the other sites and took an extended time to reach the table but our salads and entrées were served prompt and delicious (i had the Mahi wulfe and the wife had fettuccine weezi) - we both passed on desert due to being stuffed from the main course overall my experience was above average and the reason for the four stars read more

Always good food and great service. Not too much bad to say about Carrabbas, but it's a different twist on the Italian classics.

Im not sure about some of the negative posts on here because I went in when it was fairly crowded, didn't want to sit in the bar and got a table for just me. My service was excellent. My food was excellent. Im not sure what else they could do to increase my very satisfied experience. I am glad I ignored the bad reviews. I would definitely go back again. read more

Standard fare in a cool location. Good service at this spot and right next to Gwinnett Arena.

I've eaten here a few times and I must say that the tag pic pac is fantastic as well as the bread and oil mixture they serve. I cannot get enough of it. If you're a vegan, or not, definitely order the tag pic pac, without meat of course. Before I was vegan, I had their Alfredo. I can't recall what the name was but I didn't think it was that great and it had sweet peas or green peas in which I found odd and did not like. read more

My family and I stopped here on our way through Atlanta and were very pleased. The restaurant is clean, the staff was very friendly and our food was so good! The Chicken Bryan is my favorite! read more

Carrabba's is like home for my family. It is our favorite restaurant and we eat there at least once a week. The staff treats us like family. Food is always good and there is such a variety. The wine dinners are the highlight of our month. read more

This place is one of our favorites! We always sit at the bar and we always get the most amazing service!! Love that they have so many awesome GF options. Love the small plate apps and the food is consistently great. Highly recommend! read more

The food was okay. My meatball sandwich was cold. It was replaced with a hot sandwich. The service on the other hand needs some work. My waitress Leshay was obviously not in the mood for us since she refused to come by our table and caught an attitude whenever we asked for something. I don't live in the area so I doubt I'll be back. read more

Great service! This was my first time at this particular location.This is my favorite restaurant. Robert was my server. He did an excellent job at every aspect serving.The food was great! I had "The Johnny" (steak & chicken w/a dallop of a lemon & goat cheese topping and sauteed spinach) and the "Scotty Thompson" (no longer on the menu but will still make if you request it). I always sit at the cooking station because of visuals. I must take away a point (not a five star) because I observed them make a pasta dish that was supposed to be minus several items but they forgot to take the items out. Instead of them giving that dish to somebody else with the completed items they picked the items out. Funny thing was we saw them doing it and the dish went to the people right in front of them. (I guess it would actually be major for somebody allergic to the items though) read more

Consistency is everything and Carrabas has it all down pat. We got in for an early dinner on a week day. Naturally this franchise has a large and varied menu with specials. I had a spaghetti wood grilled chicken combo.....maybe a bit safe and predictable but good nevertheless.....by the way the calamari appetizer at Carrabas is better than that of any other chain (faint praise perhaps). read more

I love Italian food. This place is a very good place to go if you were in the mood for Italian food. I suggest the fried calamari. I will return. read more

Went as a group of 9 for a dinner birthday celebration on 2/10/19 and the service and food was excellent. Our experience was the best, in part because of the wonderful server we had. Second time I've been there, but will definitely go again. read more

I want to say that I have been there before and the food was outstanding. On this occasion (my wife's birthday) not so much. We ordered and received the Caprese salad which was good, but we no sooner started to eat it when our server sat our soups in front of us which seemed a little rushed. The Sausage and lentil soup, and Chicken soup were both good. Our entrees soon arrived and that's where it took a turn. I ordered a Linguine, tomato, and chicken dish. My wife ordered a Margarita pizza, and my daughter had Spaghetti and meatballs. The pasta was mushy and many of the noodles were all stuck together.The sauce was watery and lacked seasoning. My daughter's was overcooked also. My wife's was barely cooked, doughy, gooey mess without flavor. We sent them both back and they recooked them. The manager cooked my wife's pizza himself. Her redo was great. Mine was slightly better. Overall this was a disappointment and while we have been there many times we won't soon return. read more