Very responsive, good communication, arrived on time, good service, fair prices. Honest work for…read morehonest pay. We had some preventative maintenance performed and it worked out great.

Five star all the way! Definitely found my new RV Tech! Sai…read morecame out super fast! He quickly found the problem with my roof and generator and gave me a reasonable price! No question, I will always go with RV Tech to work on my motorhome! Very honest and professional!! Thanks again Sai!!

Hired these guys to do an inspection and some repairs on a travel trailer. The job took multiple…read moretrips to my place. The first trip went ok, other than them being late. They needed to get parts and come back. Second trip they were almost two hours late and failed to communicate with me. They needed to order more parts so I gave them the money to buy them. They were supposed to come back when the parts were in. I waited around for a couple weeks before I contacted them. They indicated the parts were backordered (lie). After another couple weeks I asked them to cancel the order and refund my money so I could get the part myself. They indicated that once they got the refund, they would forward it to me. All this while they still hadnt completed other jobs I had already paid them to do. After another couple weeks of not hearing anything, I texted again. No response at all. So they stole $145 from me, didn't complete jobs that were already paid for, and the work they had done was poor (holes in the window sealant). The only recommendation that I have is to stay away from this company.

I had such a great experience with the team that worked on my trailer. They were extremely helpful,…read moreprofessional, and clearly very knowledgeable about RVs. They went above and beyond, fixing multiple issues and even detailing the outside of the trailer. Their pricing was more than fair, and the quality of work was outstanding. I truly appreciate their attention to detail and excellent customer service. I would absolutely use them again. They were amazing!

My coming to San Diego Toyota was a great charming surprise from the early morning I walked in got…read moregreeted by the Guard and brought forward to the sales attendant Rachel! Thank you for the good care with the team for they just had The Car for me. A used one to that matter but is perfectly ideal for my use! From the manager to the Funding Finance Person, Veronica, it all went smoothly! Thank you for the time spent and well deserved recognition for Norm Reeves Toyota! ! Cheers !!! Spending quality time rounding up with the service given

We had an amazing experience buying our first car thanks to Sam K.! He was patient, honest, and…read morenever made us feel pressured into anything. He took the time to answer all of our questions, worked with us to find a payment that fit our budget, and respected what we wanted (including not pushing unnecessary add-ons). Buying a car can be stressful, especially as first-time buyers, but Sam made the whole process smooth and enjoyable. We drove away in a Ford Edge that we absolutely love, and we couldn't be happier with our experience. Thank you, Sam, for helping make our birthday extra special! We truly appreciate everything you did for us and would absolutely recommend asking for Sam K. if you're looking for someone who genuinely cares about helping his customers.

Following up on my review from nearly three years ago, I want to go out of my way to acknowledge a…read morefew people, as well as the dealership. In my years, I've done business with nearly a dozen dealerships. From the basic, no-frills financing, to this all-inclusive warranted financing, I've experienced it all. Toyota of El Cajon is, without question, the best I've ever experienced, even long after the contract ink has dried. There was an issue with a less-common extended coverage that didn't go as expected. Jose, my service advisor, did everything he could to get it resolved. When he hit a wall, Laura B. got involved. Laura is what some businesses refer to as "a fixer". She relayed what she was doing and who was involved. The list was not a short one. When things were ironed out, she was able to obtain results that kept the dealership and Toyota in good standing by acting in good faith and resolved the warranted coverage to my satisfaction. I will continue to support both Toyota and Toyota of El Cajon!

I have trusted this Toyota dealership to service my vehicle for the past 10 years and never…read moreexpected to leave feeling this disappointed. I brought my vehicle in for a routine oil change, something this dealership has performed many times over the years. After the service, I was informed that the oil drain plug had been stripped and that I now needed to replace the entire oil pan at a cost of approximately $740. Prior to this oil change, there were no leaks, no warning signs, and no issues with the oil pan or drain plug. The damage was discovered only after the dealership performed the service. It is difficult to understand how a routine maintenance item could suddenly become my financial responsibility when the problem arose during the oil change. What is most disappointing is not just the cost, but the lack of accountability. After being a loyal customer for a decade, I expected the dealership to stand behind its work and make a genuine effort to resolve the situation fairly. I received a call from Mr Anderson informing me that he would take care of labor and I would need to pay for parts. I informed Mr Anderson that I did not feel comfortable taking my vehicle back to them since they were not truthful for the beginning. I told him where I would be taking my vehicle and he told me to keep him posted of charges and that he would take care of labor. I gave him the verbal quote and he had no issues other than if the dealership would be charging me a diagnostic test. I told him no and if they did I would give him a call back. Vehicle was repaired and invoice sent to Mr Anderson. Two weeks later and he has not paid for the repair. Customer loyalty should matter. Unfortunately, this experience has caused me to lose confidence in a service department I trusted for many years. I hope the dealership reviews its service procedures and how it handles situations like this so other long-time customers are treated more fairly

Mario helped me out today and did a great job installing an aftermarket catback exhaust I bought…read morefor my Focus ST. After failing to get a stripped bolt off myself to put the exhaust on at home, I brought it here at 3pm and Mario took a look at it, gave me a quote, and did it right there within an hour or so. He was friendly and asked me a couple of preference questions before he did anything which I appreciate. And the value was pretty good imo, I asked a different shop for a quote before and was quoted almost double what Mario did it for. Highly recommend this shop, thanks Mario

I called Jesse's Muffler & Breaks to ask about welding my catalytic converter back onto my car, and…read moreMario was straight up with me from the start. He gave me a fair price over the phone with no hidden fees or runaround, which I really appreciated. I showed up right when they opened, and Mario got to work on my car right away. Mario was friendly, professional, and clearly knew what he was doing. The weld came out great, and everything was done quickly without cutting corners. It's refreshing to find an honest shop that delivers exactly what they promise. If you're looking for quality work, fair pricing and great customer service, I definitely recommend Jesse's Muffler & Break. I'll be coming back for any future exhaust.

I've recently taken 2 of my cars to Ed's. A Nissan 300zx, and a Mitsubishi 3000 gt…read more I didn't like the sound of one of them so I told him how I felt about it and he made it right and it sounded BEAUTIFUL. I highly recommend Ed's muffler service for any car enthusiast looking for the perfect sound and quality. He was very understandable and he worked with me on the price. Thank you again Ed!

We have a older suburban that has been sitting idle for years. Occasionally we round start it and…read moredrive it down the street, but now we need to use it. The check engine light was on so we couldn't smog it. Took it up our mechanic in Santee and they found a problem with the catalytic converter. They said one side was bad and recommended Hanson's to get it fixed. I called Hanson's and was able to get an appointment for the next day. While the car was there they found another problem that was an inexpensive fix. They were able to install the cat and make the other fix the same day. Overall I am very impressed with the work, service, and advice/direction I received from Hanson's.