Adasha was great! Easy to communicate with and they were quickly able to set up my test drive.

Warning: Deceptive Pricing and Broken Contractual Promises. I purchased a 2023 Nissan Ariya advertised online for $19,999. The dealership hiked the contract price to $23,999. The manager signed a written agreement on my deal sheet stating I would receive the $4,000 rebate 'later'. However, because their finance department failed to properly submit the IRS Point of Sale Transfer, the rebate is completely inaccessible to a buyer without tax liability a trap they knew or should have known. General Manager Nestor Calderon has actively refused to honor the manager signed contract. A formal fraud complaint will be filed soon with the New Jersey Division of Consumer Affairs, and legal action for $12,000 in treble damages under NJ Consumer Law is underway. Avoid this dealership's predatory financing games. read more

Carvision - Scam - Car Dealers Near Me - Maple Shade, New Jersey

I spoke with Adasha about some of the inventory on the lot while visiting Jersey. She was very nice and knowledgeable. Even though I'm in the DC area she assured me I wouldn't have any problems with purchasing over in Jersey. I'll only be working with her. read more

I deeply regret doing business with Car Vision. This was by far the worst and most unprofessional car-buying experience my family and I have ever had. I would strongly warn anyone considering this dealership to stay away. They promised to pay off the vehicle I traded in, yet it took them more than two months to send the payment to the original dealership. During that entire time, I constantly had to call and follow up myself because they repeatedly lied to me about the status of the payment. As a result of their negligence, the previous dealership never received the money on time, and my account was sent to debt collections. The stress and frustration this caused were unbelievable. The communication was terrible. They ignored emails, hung up on calls, and kept sending me in circles between different offices and dealerships without giving real answers. I was even dealing directly with one of the managers, and nothing improved. The level of dishonesty and incompetence was shocking. There were also serious issues with the paperwork. I purchased the vehicle in New Jersey, but some documents incorrectly stated Pennsylvania. After we signed the agreement and finalized the deal, they changed terms and pricing in the paperwork afterward. That is completely unacceptable and feels extremely deceptive. To make matters worse, my husband had to wait four months just to receive the license plate for the vehicle. This dealership operates with zero professionalism, poor communication, misleading practices, and complete disregard for their customers. I would never recommend Car Vision to anyone. Save yourself the stress, financial risk, and headaches, and take your business somewhere honest and reliable. read more

In my experience, the inventory on their site and listings is misleading: several cars I went to see were not actually available. I also saw vehicles that looked like refurbished buy‑backs, which worried me -- if you're picky about vehicle history, be extra cautious here. Financing was another red flag: their rates were very high, and when I offered to pay in cash they pushed a different (more expensive) option on me. If you value honesty and transparency, go elsewhere. Verify availability by phone and ask for the vehicle's full history and service records before you commit. If you do decide to visit, bring a pre‑approved loan, insist on a written quote, and get an independent inspection -- but personally I wouldn't risk it. read more

Adasha was so patient and thorough in showing us multiple vehicles and helping us decide on just the right car and options. we will be recommending her to friends looking for honest easy service with a great variety of high end electric vehicles. read more

This place is a joke! DO NOT PURCHASE VEHICLES FROM THEM! As I've read other reviews, there seems to be a pattern of not receiving your tags and registration in a timing fashion. It's been almost 8 weeks. Still no tags or reg!!! I've called and keep getting the run around. "I'll find out and call you back" NEVER get a call back or a straight answer. I purchased another new car one week ago from another dealership and received my tags and registration five days later. Chris, John, and Daniel (if those are real names) have the absolute worse costumer service. NOT one person knows what the f***k is going on!!!! You only are getting one star bc I can't post without one. Car Vision deserves -0. read more

Siobhan did an amazing job at helping us secure a newer vehicle with a trade in! We walked in with little cash and an older vehicle to trade in, credit wasn't that great either but she made it work for us! Thank you so much! read more

Carvision - Car Dealers Near Me - Maple Shade, New Jersey

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Quick and easy buying experience. They have a large selection of vehicle it was to decide which to choose. Hilda is awesome and I highly recommend asking for her. read more

Carvision - Car Dealers Near Me - Maple Shade, New Jersey

if i could give them a negative zero I would. this company has had my vehicle several times in the last 7 months that I purchased it. this last time it's now been over a month for the second time. why am I paying for a vehicle that I can NOT drive and no one wants to give me an explanation or tell me what they will do to rectify this horrible situation. Trust me DON'T buy your vehicle from here. I was so happy in the beginning but now with all of the electrical issues and back and forth and lack of communication I had no choice but to come on here after all this time and speak my truth. I wouldn't do this to my worse enemy. i now know why they say purchase luxury vehicles from the dealer. I'm literally sick to my stomach at the way this company has handled this situation. I was trying not to go here or to lawyers but you car vision should be ashamed of yourself. read more

great service very friendly ask for Adasha!!!!! best service in New Jersey Couldn't ask for better work

Adasha from CarVision was kind and helpful during our visit. The car was priced well and as advertised. This is important since we made the commute from out of state to purchase the vehicle. Overall we would recommend CarVision.com. read more

They seem fairly busy. I called ahead for a specific test drive at a certain time. They brought the car up after 10+ minutes wait. After my test drive in August 25, I waited at my salesman's desk for 15 minutes. He was busy negotiating with someone else. A manager asked me if he could help, as I was leaving. He printed the detailed price info I asked for. They seem nice enough and do a good volume of business. I could not complete a negotiation before the car was sold. read more

TO SAVE ANY POTENTIAL CUSTOMERS TIME: **If you do choose to engage with this dealership, protect yourself by insisting on written terms upfront and thinking twice before authorizing any credit inquiry and maybe wear a nice luxury suit to your used car purchase - they will treat you nicer** I scheduled a test drive over the phone and specifically asked whether I needed to bring anything other than my driver's license. I was told no. I will preface this by saying, I told my sales rep instantly that I was not looking to purchase the day of and said I did not bring a down payment with me to skip the haggling and get straight to the test drive. I informed them I was going to come back the following weekend to purchase if all went well. I DID, intend on buying and brought my down payment with me, I first needed to get straight to the drive to ensure the vehicle was for me of course. I drove two hours to the dealership with a business partner to evaluate the vehicle. Upon arrival, I was informed by the front desk that I could not test drive the car without first submitting a credit application -- something that was never mentioned beforehand. When I asked what the criteria was, I was told credit was required if the vehicle was either a showroom car or priced over $40,000. I pointed out that there were multiple, nearly identical models on their lot under $40,000 and not in the showroom. This was dismissed, and I was still denied a test drive. After driving two hours, I reluctantly agreed to a credit pull solely to proceed with the test drive. At that point, I was told my partner could not accompany me. Moments later, this decision was reversed without explanation. The test drive itself was limited to roughly one mile. After returning, I asked my sales representative what financing options and rates looked like so I could understand their bank terms. I was told this information would not be shared because I "did not intend to purchase the vehicle," despite the dealership having just run my credit. I then waited approximately 10 minutes to speak with a manager. When presented with pricing, the vehicle listed at $41,000 had an OOTD price of $52,000. Here's the best part, when I asked what interest rate was being offered, this dude pauses, flips the back of the financing paper quickly, mind you, a blank page with nothing printed on it and verbally stated 11.5%, without providing any written breakdown or lender disclosure at all. Note, before this, I did get pre-approvals from two banks before this to get a ballpark estimate of what my rate may look like at this dealer. Both were at 6.2-7.4%. I understand this dealer may choose not to accept outside financing. However, requiring a credit pull to test drive a vehicle and then refusing to transparently disclose financing terms is not a reasonable or professional customer experience. This dealership honestly did not waste my time, considering all experience, including the negatives, at my age are valuable to me. Car vision and their staff misrepresented their process, and used shallow, high-pressure sales practices throughout the visit. If you value transparency, honesty, or basic respect for your time, look elsewhere. Thanks for the experience and wishing you all the best! read more

Nothing is worse than expressing my displeasure of car shopping, so when I was up front with the salesperson, he confessed to me that this was his first sales job. I reiterated that I've been in sales for over 36 years just give me the details I can to the math. Well that didn't happen he forced me to test drive a car and he badgered me to run my credit report, which came back at a 761, not too shabby for someone making over 2,000 k a year try to finance a car that is worth less than $20,000. After 4hrs of comparing cars (most were lemon law dealer buy backs) you wax for $3,500 at a 10% rate, I should have walked away then but I gave the salesperson one more try to buy the car and I would get my own money from my bank which I offered as you can see the text below. Their reluctancy to sell me the car probably stems from my refusal to use their inflated bank rates and buy their useless extended warranty. Places like Carvision is why people had sales, typical used car salesman tactics read more

Carvision - Conversation with the salesperson - Car Dealers Near Me - Maple Shade, New Jersey

(Do not walk!!!! Run away from this dealership) I'm having the most frustrating car-buying experience of my life. I've owned my vehicle for over a month, but the dealership has had it for nearly three weeks now. The service department is unreachable. I have to call them multiple times in a row just to get somebody on the phone. They say they will call me with updates but never do! read more

Adasha was a great sales women! very thorough and helpful with my first car purchase!

Kaylee was are sells rep she was very good and nice overall she did a amazing job and has great through are process with me and my wife.

Kaylee was the utmost amazing sales rep ever she was very patient with me and understanding. Go see her for your car

Davidson was killer. Great service. Explained everything well I'm leaving with an awesome car.

Loved every minute of it Siobhan Petrick was unbelievable supportive vauled. She was patient and extremely knowledgeable about the process which eased my decision. And let me feeling comfortable with my purchase. read more

Mike was awesome! One of the most amazing car salesman I've ever interacted with. Looks out for you not for the car. read more

Carvision - Car Dealers Near Me - Maple Shade, New Jersey

Upper management will sell you a great dream... Then turn around and do the total opposite... Better off going to a REAL dealership getting a better deal with a great warranty package & a very low interest for the duration of your car payment. read more

Had an amazing experience dealing with Davidson in buying my Tesla ..he was first class and will do business again with him

Dear Car Vision Team, I was extremely excited when I purchased a Cadillac from Car Vision, but unfortunately, my experience has been very disappointing, especially since I've only had the car for eight days. I'd like to clearly explain the issues I've faced with the vehicle in hopes that my situation can help others and to bring attention to the lack of resolution I've encountered. Day 1: Right after purchasing the car, I encountered a problem with the car key. Although I changed the key's battery, the remote start function stopped working. Additionally, I began hearing a concerning noise coming from the front left tire, especially when turning or going over bumps. There is also a loud squealing noise coming from the brakes, which is extremely annoying. Day 2: When I started the car, the "Check Engine" light came on. I contacted the service department, and they scheduled an appointment to inspect the car. After taking it in, they informed me that there was an issue with the transmission timer and that they would order the necessary parts. I believe they reset the "Check Engine" light and returned the car to me, asking me to drive it until the parts arrived. Day 8: While driving the car, I noticed that the temperature gauge is reading significantly lower than normal. During these eight days, every time I've contacted customer service for assistance or tried to speak to someone responsible for helping me resolve these issues, I've been left waiting for long periods, with no one providing a satisfactory solution or understanding my concerns. Before purchasing this car for such a large sum of money, I asked the sales representative multiple times if there were any issues with the engine or transmission. He repeatedly assured me that the car was in excellent condition, which gave me confidence. Because of this assurance, I decided not to bring a mechanic with me for inspection, as I trusted his word. Thank you, Car Vision, for the opportunity to share my completely unsatisfactory experience. read more

Carvision - Car Dealers Near Me - Maple Shade, New Jersey

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Negative stars here. This should be named "CarBlindness with Lemon Acid". The staff are pushy, rude, inconsiderate, and ill tempered. They will push you off with lemons. Not to mention, anything occurring with the car off the lot IS your FULL RESPONSIBILITY and they will have absolutely no mercy, nor warranty whatsoever. Avoid this dealership at all cost. They are scammers and vultures. read more

Davison is the best Sales Rep there. He is attentive, thoughtful and a great conversationalist. Bright future and a bright present! Thanks for a great experience Davidson!!! read more

Had a pleasurable experience purchasing my dream car with Roger Nehring. He was so nice and knowledgeable about every aspect of my new Audi. Highly recommend Roger if you are looking to purchase your dream vehicle. read more

Bought a car here and in 2 days my check engine light came on. Sat in the service department for 6 hours for them to look at it and change a coil just to have to go to a nissan dealership to get it fixed right. Then 2 weeks later I put the passenger heated seat on and it didnt work so now its not even 30 days and im having another issue and they tell me I have to use my extended warranty and pay the deductible. Never buy a car here. I had to put a star here to post this so I wouldn't even give it a 1 star read more

Davidson was extremely kind and knowledgeable. Carvision has a great selection of vehicles.

Please be cautious before doing business with CarVision. No matter how many times you confirm a vehicle's availability, it seems to mean nothing. My husband and I drove four hours to purchase a specific vehicle- after multiple confirmations via phone, email, and text that it was available and ready for us to test drive and buy- only to be told upon arrival that it "was sold the night before." The young salesman who met us was polite and respectful, but clearly unprepared and unsupported. We later learned he had only been working there for two months. I was surprised and disappointed that no manager initially stepped in to support him- especially given that this mistake wasn't his. Instead, we were told that a separate "communications office" handles vehicle availability and that the sales floor wouldn't have known the car was no longer available. If that's true, it's a serious internal operations issue and not an acceptable excuse. Eventually, a manager came out; his name is Keith. Unfortunately, his approach made things worse. Rather than acknowledging the inconvenience or offering any real apology, he was condescending, dismissive, and full of scripted lines about how they "sell the most cars" and "offer the best prices." When my husband asked for a small concession on the unusually high doc fee (common negotiation in NJ), we were flatly refused- not even a token gesture after a full day wasted. He made it clear that our frustration didn't matter. What made the situation truly appalling was when the manager drew a dot and a circle on a piece of paper to "illustrate" that we had driven outside of our area to get there- essentially implying we should feel lucky to be doing business with them. Not only was this patronizing and weirdly unnecessary, but also inaccurate- my husband is originally from the area, and we were also in town for the Easter holiday. The comment was insulting and tone-deaf. To make matters worse, we were told they don't take outside financing- even though I had written confirmation from one of their own reps that mine was approved. I even showed him the email and text receipts. He was clearly annoyed and responded by launching into a long-winded sales pitch about how their dealership works with "40 banks" and could "get anyone approved." We had already said we weren't financing with them. He didn't care- it was all about pushing their in-house system. Whether this was bait-and-switch or just gross miscommunication, it reflects a serious lack of professionalism and internal accountability. It's hard to trust a business when what you're told repeatedly by multiple staff members doesn't match what happens in person. The only reason we stayed is because I still wanted the vehicle, and my husband chose to continue only out of respect for the young salesman- who was put in a difficult situation and was honest about his own frustrations. He even told us another customer had said the same thing: they wouldn't give CarVision their business, but would gladly work with him directly if he ever moved to a different dealership. Even then, the experience was frustrating. The vehicle was not properly detailed despite being told they had "one of the best detailing teams." It was lightly wiped, but sticky residue and crumbs were still in crevices. It was rushed and careless. We were also missing a key accessory (the vehicle charger) and branded floor mats. Instead, we were given cheap dealership mats with "CarVision" stitched across them which we threw out immediately. The entire process took over six hours; way longer than necessary and we left physically and mentally drained. Between the lost day, the hours on the road, and the unprofessional handling of the situation, this experience felt like a complete disregard for our time and trust. Yes, I got the vehicle I wanted, and so far it's been fine. But I would absolutely not recommend this dealership to anyone. Give your business to someone who deserves it. Save yourself the time, stress, and disrespect; there are plenty of dealerships out there who still value their customers. read more

Agreed to finance a car. Was made well aware that I would be traveling in from 3 hours away. Confirmed that I was coming in through phone and text and was acknowledged. They preceded to sell the car to someone else while I was on the way. Manager didnt care and instead counted all the inquiries they had for the car after wasting my time. These are the type of dealerships I would avoid. They just want your money by any means possible. read more

Can't recommend Kaylee at Car Vision Maple Shade enough! She is so friendly, personable, and genuinely cares about making her customers happy!! I will gladly come back to her any time I need a car! Highly, highly recommend! read more

My car-buying experience was amazing. Shy is awesome. I bought an awesome Land Rover. I took it to the dealer a few days after buying it just to have it looked over and they confirmed the vehicle was in pristine shape. Sadly, there was a hiccup that made me think unfavorably of CarVision. I decided a few months after purchase, that I wanted something different. I traded in my Land Rover and attempted to cancel the extended warranty. Again, the process started great with Shy, she gave me the email address to send the request and was super friendly. I felt bad that I did not buy another car from her. In my email, I asked specifically to confirm receipt of the email and to let me know if anything additional was needed. A week passes, nothing. I send a follow-up email. A few days pass, no response. I called, transferred to voicemail, and again crickets. Finally, after being publicly snarky, Sal, a manager at Maple Shade called me, apologized for the delay, and told me to stop by and everything would be resolved the same day. Well, he lived up to his promise. The check was within an hour and sent to my home via UPS. I'll never know if it was a coincidence that Sal called me the day after I took to Yelp or not, but he was honest with me and processed my cancellation request so that gets CarVision 5 Stars again. read more

O stars. This company employs rude, lazy, inept salespeople. They refuse to answer simple questions about the full cost of their vehicles inclusive of tax and fees, even when all necessary variables are provided to them to make such estimates. Lack of transparency and poor customer make this dealership dead in the water for me. I'll look elsewhere, and so should all of you. read more

I had a very interesting car buying experience at Carvision. Car buying in general is stressful but working with Siobhan AKA (Shay) she made the experience bearable with her positive attitude and attention to detail. I got the car I wanted and I couldn't be any happier. Thank you Shay and Carvision staff for your professionalism and hard work. Pleasure doing business with you guys and hopefully more in the future! read more

Siobhan also know as shy was so amazing showed me some cars went over the prices no hidden fees that a plus thanks again Car vision and thanks shy for all your help read more

ONLINE BUYER HERE. So, I've been searching for A specific car for months and finally found the one at the CarVision Maple Shade location. I reached out and made contact with Richard the Sale Manager (who was great!) and he got me going with Alberto. I live in California. So, seeing the 2016 Range Rover Evoque in person was not an option. Alberto took exceptional care of me. He sent me videos in great quality of engine/interior and exterior. He made sure to answer all my questions and concerns in detail. He even made sure to follow up with me on his days off and while on vacation! And even weeks after delivery Alberto is still available through text/call which is very comforting. Being across the country, Alberto really made sure I was comfortable with this transaction. Without Alberto's constant contact I definitely would have NOT made such a large purchase like this. The dealer offered shipping for $500 anywhere in the US and while the delivery service was a 3rd party trucking company and in no way affiliated with CarVision. My car made safely across the US and in great shape. I've been driving my Range Rover for a few weeks now and I've had ZERO issues. Everything works great! All and all this was a very pleasant transaction. If I had one negative thing to say, it was CarVision's ridiculous call center. They called me 5 days after I bought the Range Rover to ask if I was still interested in buying it haha. Want my advice? Get through the silly call center and go directly through the Maple Shade location. Ask for Alberto. He'll take care of everything you need! read more

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Shy is an awesome Sales representative. She went above and beyond to help me with my every need every step of the process. I recommend you check her out. You'll instantaneously recognize her because of her big smile. read more

If I could give ZERO Stars I would. Boyfriend went in to only look for a car. He walked around saw a couple and we left and said we'll be back next week. Next week comes, we go in to see and only look! We see this red tesla and wanted to see it in-person. They showed us a car fax that said NO accidents and no damage! Also, when my boyfriend was signing the paperwork, they slid and hid the actual car fax into the paperwork stating it was in an accident but my boyfriend thought he was signing the car fax from the sales rep that showed us on his computer. When my boyfriend was driving off the lot there's been non stop problems with this car. They DID NOT disclose anything wrong with the car nothing zippo. Theres SAFETY issues with the car. The cars sensors are covered from car vision "fixing" the bumper. Also, they sold the li.ited warranty that we said NO too. All they did was put a new bumper on top of the car sensor. Car paint doesn't even match. The trunk doesn't open by itself. The tire sensors are not working. They lied through and through. We need a solution. It's been 2 months of non stop problems. We've been to multiple tesla dealerships and they said they can't fix it because the car was from a tesla wholesale group and sold it because it wasn't sellable from teslas point of view. We've been back to the car visions in maple shade nj location. The person who greeted us stated that Miles the sales associate said he quit but come to find out the sales manager said he didnt quit and said he's our best sales employee laughing while saying it. Sales manager was very rude and unprofessional. Laughing at us and saying nothing can be done unless you bring the car back THEM for a COPAY for them to only LOOK at it?!? We said no why would we want you guys to touch the car and make it probably worse. DONT BUY A CAR FROM THIS PLACE. THEYRE SCAMMY. only care about selling and numbers. read more