I bought my car from Rogers tried to return it the second day she wouldn't take car back saying…read morenothing is wrong with car butcar needs a lot of maintenance parts 〽 this is a money pit for me burden hardship I been making payments and buying parts since I got car this is entrapment credit Acceptance there connected with Rogers I wouldn't do business with them either I am burden with this car no relief hard ship so I been trying to keep car up and making payments I am respect Privacy the better business bureau shouldn't let them do business anymore

Recently purchased a vehicle becauseI had bought vehicles before from Ms. Rogers before. There were…read moreMAJOR repairs needed that I was not aware of at purchase. It ran hot two weeks after purchase. The motor mount bolts were broken and very dangerous to drive. Major Oil leaks. The car should not have been sold to anyone. Needless to say it needed a new motor because it lost all compression. Didn't get any help from her at all. "My Problem not hers." All she wanted was to get that vehicle off her lot. My thing is this: If a customer is paying you their hard earned money please do all you can to sell them reliable transportation. So if you purchase a vehicle from her please make sure you take a certified real mechanic with you to check the car over thoroughly. It's sad but true.

I've purchased two vehicles from this Carmax. With the last one, they sold my contact info to a…read morevehicle warranty company who calls me several times a day. I told them I wasn't interested and they called back 2 hours later and every few hours since. I filed a complaint with the state of Tennessee since I am on the no call list, but they still call. It's constant daily harassment and I regret buying from Carmax. I won't make that mistake again. They also told me the truck was up to date on maintenance, but when I took it to get the oil changed, there wasn't any oil on the dipstick.

mike- did an excellent job , he was patient-and gave me options!! you have to be patient with…read morepeople and you have to give people a opportunity to have options especially buying a car. i'm glad that i got mike originally he wasn't the first person i spoke to, but i thank god that he sent mike to me because he was very patient with me friendly and he went over and beyond for me. he gave me options even when we got into a hiccup he fixed the problem immediately and i want thank-you carmax and i want to thank mike. everybody from the front house to the middle of the house into the back of the house have treated me with excellent service and you guys all did a great job thank you. i will let other people know about you guys and push your name.

Hannah and Calvin were absolutely fantastic and professional in helping my daughter buy her first…read morecar. She had been in Memphis for 2 days, and they made her feel so comfortable. No pressure, answered all questions and delivered a great car for a great price. Even financing was a pleasure to deal with.

I'm not sure these folks are the right fit for a star. They don't seem to value your experience,…read moreand they're not above lying to get your money. The warranty doesn't seem to matter to them. They're even worse than the small car lots down the street, and they want you to feel sorry for their personal life. Madam, I just bought a car, and now you're bringing up your issues. It seems like they only care about your money once they get it. If I'm wrong, please read the comments below me!

DO NOT EVER BUY A CAR FROM DRIVE TIME!! They are a Scam , they sold me a 2019 Hyundai Elantra , i…read morehad only had the car for 1 day and it immediately broke down on me on the side of the road , it also started over heating and smoking really bad , so I immediately had to return the car , then they told me it was going to be 10 business days before I could get my money back , I REPEAT DO. NOT BUY A CAR FROM DRIVE TIME ON COVINGTON PIKE IN MEMPHIS TN.

I purchased a vehicle from drive-time last month in November to be exact since the 3rd day I had…read moreproblems with the vehicle I took it to Firestone over 4 times and had to get a oil change within a month of me having the vehicle I had to return to drive-time several times over a month to let them know hey something is wrong with the car even the manager himself came out tested the car in seen all the bad codes that was coming back from the vehicle I finally took the vehicle to Nissan come to find out that car needed a new motor which cost 11226.00 silver rock tried to get Nissan to put in a used motor in my car which Nissan declined to do so I had to give the vehicle back to drive-time because the pretty much sold me a lemon now i have to try in get my down payment back the manger there couldn't help me at all when all I wanted was to be put in another vehicle since what accord wasn't my fault I couldn't get a rental because of the holidays I just want to say I am very disappointed in the way management and the company handled the situation I would never try to use drive-time again to purchase a vehicle

Our car decided to die so we came here. The sales people were friendly and helpful. Joe came out to…read moremeet my husband. He didn't have to do that. That was a nice touch. We got a car without warranty and the AC went out less than a week after we got it. So they recommended a good mechanic who got us a great price on the part and did the job for a good price. I appreciated their helpfulness.

I bought my first Kia from Joe Hills and had it for 5 years without a problem, It got stolen long…read morestory, so I went back to Joe Hills and Bought my Second Kia which I currently drive everyday with no problems. I will be a continued customer of Joe Hills, The staff is very friendly and Joe helps out wherever he can to make sure you drive away.

they are rip off's. stay away from that car lots. if you are looking for a nice vehicle that don't…read morehave any issues go somewhere else. drivemax isn't the place you want to do buisness with. i bought a car from them and had to put it in the she the next week i drove it one week and had issues. take your money elsewhere they are also inconsiderate and all about themselves. trust me.

Don Laney and the finance guy at AutoMax were so fantastic to work with. They gave me a great deal…read moreon a very good low mileage car and were so fast and easy to work with. I recommend them to everyone and anyone who is looking for a low mileage used car in Memphis. They also have a very interesting stock of cars of every kind. You WILL find one you like and you WILL have a great easy experience. This cannot be said of other dealers and believe me, I've bought at other places. But AutoMax is the best.

Really everything. The only downside was that there were so few minivans to try out and pick from,…read morebut we found ours!

Bought a vehicle from them. one of the lights over the license plate was hanging out. They never…read moretook care of it. Had an issue with the A/C. Took it to their shop and they said what Was wrong wasn't under warranty. They charged me over $500 to fix it. A week later the check engine light came on because of a vacuum hose. Now the clutch in my compressor is gone bad. I would not recommend doing busi with Enterprise car sales. You would think a big company like that would have better quality cars than that. 1 star out of 5. Very sad and disappointed with them.

I try my best to experience the service dept before I ever buy a car from a dealership and I'm 100%…read moreglad I did. Matt Owen's from the service department should work at a shady car lot since he will convince you that he will fix your car and do anything but. He had my car for 6 days and barely fixed anything. My 2024 outback came out just as broken as it went in. I didn't make it out of the parking lot before it was doing the exact thing I brought it in for. 3 trips to Memphis 7 calls and a lot of money later they fixed nothing. It's a 2 year old vehicle and my issue was a mystery to these guys. I'm going to buy another Outback but not here. Matt doesn't return calls, doesn't fix Subarus and acts like nothing is wrong when you get irritated enough and drive to the dealership to ask him about it. Do better Subaru!

I have had good experience when I bought my crosstrek from them, Karen Roth was very helpful. That…read moretrust and good service went down the drain when I went last week to get the 60k maintenance. I was scheduled at 9am, the loaner lady and the check in lady were very nice and very helpful. They were knowledgeable about what they do and things were covered. I left the service dept around 9ish when I got the loaner car. Went back after 1pm, I was asked if I was told if my car was ready, I said no, I just wanted to wait in their waiting room this time. After 2pm, I got a text that the video inspection was ready with the recommendations from the technician. Then I was asked if I declined the recommendation, would I still want the 60k maintenance done. This was 5 hours after my supposed scheduled time. This was not the concerning part. The issue was the recommendation. My coolant was leaking and splatters all over the car. The technician recommended to have an engine replacement/seal which was quoted at $12,000. I declined the recommendation. I had it checked by another technician, and I checked it myself too (I had finished automotive classes but didn't get certified, just wanted to know about it). The issue of my Subaru was actually just worth $14, which was the reservoir cap, needing replacement. The leak, the splatter, and whatever the engine replacement was for, they were just worth $14 and NOT $12,000!!! All I'm saying is, please check and recheck, and ask questions before you say yes to their recommendations! You never know who to trust these days!!! The Service Manager messaged me and said, "it was their fault coz they have a new software that messed up the whole thing!" New software or not, it still needs verification and rechecking before recommending a $12,000 worth to a client! So be careful dealing with them! Do your part and be proactive!

DECEMBER 26, 2020. DO NOT , I REPEAT DO NOT buy from this…read more"people". Came in with 6K dollars to put down in a vehicle that HAS 100 THOUSAND PROBLEMS. Their Mechanic had Covid so we waited 2 weeks for them to get their hands o the problems they COULD NOT FIX. They returned a vehicle that still had issues . SAME YOUR TIME AND MONEY . i could go on and on about the horrible experience with this people . ps- not saying we have been the "nicest to them in the last talks with the "manager" , we have hung up the phone on them because their excuses are soo full of crap!. don't buy please . i repeat DO NOT .

We came to see if we could get a car got a approval on the phone we go to the store they up the…read moreprice then the manager started being really disrespectful.