I have had great experience there. My go to is Kenny Rose…read more If I have any issues or questions he gets on it. He returns my phone calls. I am not ignored. He is great with customer service. He is very patient with me. Don't get me wrong all staff there is great, but I seem very comfortable calling him anytime of the day with any questions I have. Thank you Kenny for all that you do for me.

A very outstanding first time service experience with Lithia Jeep in Reno. I purchased an extended…read moreJeep Wave membership Warrenty when I bought my Jeep last Year. I just had my first service with service advisor Michael Maxwell. I was allowed an Enterprise Rent-A-Car for 2 days which was also, a great experience. My service advisor informed me, how my Jeep was doing and when to pick it up. Now, my Bikini Pearl Jeep had its oil changed, multi-point inspection, tire rotation and tire pressure checked. All good until next year. Thank you to the Five Star Service Department and Michael Maxwell, Service Advisor and a big shout out to Tony, Lithia Jeep's General Manager. He runs a Five Star Dealership with Style. See you all next year. Thanks again. Loved this Jeep Service Experience. Julie A

I've been at Plumas Bank for 10+ years now. They have always been great. Halen recently helped me…read moremake some account adjustments and I did not even need to go down to the branch. Super efficient and easy!

Recently, our AAF Foundation moved its banking to Plumas Bank in Reno, and we couldn't be happier…read morewith the personalized attention branch manager Kyle Whaley and his team are giving us! We are a small foundation that won't make a dent on Plumas Bank's balance sheet -- but we're treated like VIPs nonetheless. The bank's commitment to our community is clearly seen in niceties like a meeting room open to everyone and lots of other "small" customer-centric details evident the moment you walk in their doors. This is personal banking the way it used to be!

The most petty upper management. They nitpick and complain about every single issue that occurs,…read morebut yet do nothing for the members or employees.

I have been with this credit union for 19 years. They have gradually gone downhill in their…read morecustomer service.`I have not been able to access my account electronically for a week. And every time I call member services I get put on hold for ever, and an apology and a different answer as to why my account is unavailable. Now I am told it may be enabled this afternoon or tomorrow. This place is beyond incompetant. Don't open an account with them. You will live to regret it.

Thanks Sandy for helping my father and I get into a nice truck. We had a great experience and…read moreeverything was explained to us

Scam! Scam! Scam! Run! These people sell their co-workers old cars as new to customers! I was told…read moreeverything works fine before I bought the car. 4 months later I needed new breaks, starter, and tons of other things. I had the warranty, useless! They claim to work with Reno Auto Works behind the dealership but they don't communicate or anything with each other! To top it off, I bought this suv because I needed AWD. When this last snow storm hit, I found out they sold me a front wheel drive only! They lie, cheat and the GM doesn't help. His response was come back and "we will sell you a better car!" I'm beyond upset with the whole experience and people need to know what a scam business these people are running..

Outstanding customer service, both the local and corporate staff have been excellent.read more

Unfortunately an associate at the Neil location discriminated against me and made me feel…read moreuncomfortable and anxious to the point where I needed a new bank. I felt so much anxiety to close the account because of this person. Luckily this other branch was available! Michelle helped me physically closed my account at Mill and she was great, let me be clear there!! Thanks!

Found myself needing a car fast. I did not have a huge down payment at all, most places this would…read morehave been a problem but not here. There is really no haggle on the price, only downfall. They offer a warranty with their financing which seems pretty good. They promptly fixed the chips in the windshield the day I took the car home, Two days later they covered the battery the car needed for free even though it didn't come covered in the warranty. Automatic payments make it easy for me, I like the overall structure of the plans they have. They have plenty of cars to choose from on their lot though and I found something perfect for me that meets my needs. I have had the car 10 days and so far so good. Solid car, and I have piece of mind with the warranty. The only reason they did not get 5 stars from me is there is really no haggle room with pricing, a little high, and they are ruthless when you try. They have called me a few times to check up on me and see how the car is. customer service is good even after the sale which is amazing. Will update this as needed, as I have an ongoing relationship with them.

From the owner: The Right Away Difference…read more At Right Away we finance your future, not your past.. Our business is designed to provide you with much more than just a new car. We understand that you need reliable transportation for the entire life of your loan, and peace of mind that you made a good buying decision. We Say Yes * Reliable transportation * 2Year / 24,000 mile Roadside Assistance program included on all financed vehicles.. * Free Towing for the life of your loan within 100 miles of a store location * 5 Day or 500 Mile Money Back Guarantee * Extensive reconditioning and multi point inspection performed on every vehicle We understand that you need a dealer who supports you by finding financing you can afford with payments tailored to your paydays. * Payments you can afford * Payments tailored to your paydays * Low Down Payments We stand by you We understand that sometimes bad things happen to good people. We don't judge and we specialize in helping you rebuild your credit and get you back on your feet. If you have had trouble finding affordable financing we are here to help. * We report your good credit * We support you after the sale * Make all your payments on time and have the last $1,000 of your loan paid by us We Say Yes Serving the Buy Here Pay Here community in Fallon, Fernley, and Reno NV

I had an outstanding experience with UFCU thanks to Erika Lua, Member Service Advisor, who truly…read morewent above and beyond. Due to an error that occurred elsewhere in the process, I was facing a time-sensitive situation with my auto loan. Erika immediately stepped in and worked diligently to ensure my loan was processed as quickly as possible. What impressed me most was her kindness, empathy, and professionalism. She took the time to listen and kept me informed throughout the process. UFCU is fortunate to have someone like Erika on their team, and she deserves recognition for the outstanding service she provides.

I do not envy those working in banking…read more When it comes to finances it's one of the toughest industries to please people in. I've always had good interactions, from Nattaly to the rest of the crew there. I worked with their business member services, notary services and personal banking. Almost every interaction has been smooth, mostly because I know what I want then they fulfill the request. lol There was one time I requested monies moved between accounts that wasn't done properly. Not a huge deal. You have the feedback they make it right. All in all, another good visit this week. This is my first review of their location. Keep it up, pace yourself and always look forward to making the next interaction the best interaction.

I had to move from my address of 10 years and my new monthly rent was a little steep and I began to…read morefall behind in my monthly payment. So the manager here contacted me the very next day and was able to help me come up with a plan so that I do not continue to be behind and I am absolutely grateful for their superior customer service and helping me recover. Thank you United Finance.

I'm so empressed in this company the staff are so helpful , thier customer service and…read moreprofessionalism are exceptional . I highly recommend this to my friends .