Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

Wow! Ramon from JR Screens installed a beautiful patio sliding screen door for tenant occupied…read more Ramon was very professional, on time, and communicated well through text. I will definitely use them again and highly recommend them for all your screen needs.

Our old metal screen door came with the house and needless to say it was beat up! We were in the…read moremarket for a more aesthetic security screen door with pet access and JR screens did not disappoint. It took about 5 days to manufacture, in comparison to 4-6 weeks with other vendors. The price was also very reasonable. Ramon and his crew installed it in a couple hours and did a great job. Will definitely hire again for all my screen needs.

My husband & I placed a very large order with American Vision Windows today. This review is for…read morephase 1 of our experience. Once the windows are installed I will update this review with phase 2. We had a very positive experience scheduling with Laura. She texted & called to set up and confirm our apt and moved things around to accommodate our schedule which we really appreciated. At today's appointment Christian came out to measure the windows and finalize our order. We appreciated his punctuality, clear communication style, and product knowledge. He answered all our questions and was very patient as we worked out a few design details. We can't wait to see our new windows installed!

We recently needed service on sliding doors and windows that American Vision Windows installed in…read moremy parents' Mission Viejo home back in 2010. I called Supervisor Valentin, and he was extremely accommodating in scheduling the appointment for my elderly parents.He fully stood behind the warranty, which gave us peace of mind. Henry and Hector handled the work professionally and efficiently. They took time to prepare area carefully and clean up any dust. Thank you to the entire team for the excellent customer service and for standing by your product!

Honeslty I cant say enough about this company!!…read more I was in need of a new front door because I just hated ours. I really LOVED the wrought iron doors and shopped around. Let me tell you that some companies quotes were near the 12000 range! When visiting these companies they didn't even have stock.. which of course means they are most likely purchasing cheaper and reselling to you.. Not Jimmy, Jimmy was amazing since I stopped in his office. Immediately he was so welcoming and has a HUGE warehouse full of front doors ( not just doors he is ordering from somewhere else) His price also beat these prices but literally almost HALF.. It was a week before labor day weekend and I really wanted the doors installed before the weekend holiday and he was able to get them installed for me! Another note, after getting the doors installed my kids somehow locked my dogs outside for some time and they scratched our front door pretty bad ... Jimmy came by and fixed the scratches for me within a few days.. Thank you so much Jimmy and Discount doors! I cant recommend you enough!

I bought a door that my husband and I not only felt safe but loved. Now that he is no longer with…read moreme physically I have had alot of attacks on my home. Thanks to this company I feel so much more safer because every time someone has broke my lock they have came out and fixed it. Recently I had a neighbor whom had someone break into her home and I thought it be just bad luck for her, wrong they tried my home. Thankfully the lock on the inside was what kept them out as I slept unknowingly to what was going on and housemates not home from their 4th of July family parties. I recommend them to anyone and everyone, because they truly go over and beyond.

Wow! I love this company!…read more You can tell they really care! From the consultation all the way to the installation they showed themselves to be professionals! I really see the value! I will definitely reach out to you guys for my next project!

Classic Improvement Products has been great to work with! They responded right away to my Yelp…read morerequest and came out to show us their product and measure. We had our retractable screen door installed yesterday and are so happy with the quality! We highly recommend this family owned company!

I had a great experience with Sliding Door Repair Company. Christian was professional,…read moreknowledgeable, thorough, and kept everything clean while he worked. He took the time to explain what needed to be done and answered all of my questions. I'll admit, I had a little sticker shock at first, but the company was understanding and worked with me until I felt comfortable moving forward. I really appreciated that they were willing to find a solution instead of making me feel pressured. The repair was completed professionally, and my sliding door works great now. I would definitely recommend Christian and Sliding Door Repair Company to anyone needing sliding door repairs.

I called for a repair and they showed up the guy was really helpful and we scheduled the repair for…read moremy french door glass replacement. Just called (Monday June 1st at about 455pm) to check on the order and an approximate date, the guy explained some stuff about the order, when I tried to ask him questions, he literally would not let me talk, he kept cutting me off and continued to talk, not even allowing me to ask my questions. When I asked his name he hung up on me. Not sure this guy should be your representative on the phone for your company. Update James showed up got to work and did an excellent job. Cleaned up the area well gave me instructions and was very professional. I believe he is an asset to your company. Nice work thank you.

Long overdue! But this company exceeds my expectations when it comes to customer service. Many…read moreyears have passed since they have installed new windows to our home, and they still continue to help us by answering our questions and providing follow-up service and minor repairs. I highly recommend this business to anyone :)

I had a great experience with Paul's Windows. Art was very flexible and transparent, with great…read morecommunication throughout. They work for you to find the right vendor and doors. We ended up going with a trifold from Value. Jesus his handyman is his best kept secret very detail oriented. I definitely recommend!

Awesome service from Hometime Windows and Doors from the first visit, thru the installation by…read moreDanny Alonzo and upon completion, a phone call from the owner Andrew to thank me for the business and assure me that if there is ever any questions, concerns or issues, it will all be remedied by him in a timely fashion, at no added cost. I highly recommend this operation and will say that Danny performed flawless work with professionalism, passion for his craft, positive and cheerful demeanor at all times. He was efficient, cleaned as he went and worked tirelessly the entire time he was on site, which by the way was at the appointment at the exact committed time. Thanks for a great job Hometime Windows and Doors for making our front door look great! Kurt Enderle LaVerne CA

Exceptional Front Door Replacement - Danny Alonzo is the Best!…read moreWe recently had our front door replaced and are absolutely thrilled with the results! Our installer, Danny Alonzo, was fantastic from start to finish. He has excellent communication skills and gave us a clear, realistic expectation of the time to completion. He was incredibly friendly, polite, and professional the entire time -- I honestly wish every contractor or vendor we use could be as good as Danny! We picked a custom color and the door came out exactly the shade we chose. It's solid, heavy, and makes a huge difference compared to our old door. We had bought and pre-painted our own interior moulding, and Danny installed it perfectly with no issues at all. I'm terrible at making clean silicone joints around moulding, but he did an amazing, professional job on them. He even went above and beyond when he noticed some stucco damage around the front door. He pointed it out to us and patched it beautifully -- way better than I could have done myself, lol! The finished door looks absolutely beautiful. My wife and I weren't 100% sure what to expect, but the quality and the final result made the entire expense completely worth it. The door feels rock-solid and looks incredible. We couldn't be happier! Highly recommend Danny Alonzo and this whole service. Thank you!