Customer Service is aweful!!! Teenagers working and could give a bleep about the customers or retaining them. The park is run down and overpriced. Definately not coming back!!!! read more

Castle dark... a mess. I'm no stranger to haunts. I make it a point to go to a few every year. The reviews for this place led me to believe it would be a little lower budget than six flags, but still a good time. I can't explain how underwhelmed and unimpressed I was. My biggest issue was the scarers. They are not well trained and it shows. Their idea of scaring you is to appear behind you and scream in your ear as loud as they possibly can. I'm not exaggerating. One of the female clowns left my ears ringing which definitely soured the rest of the night for me. There were more than a few who did this. jump in front of you, scream, done. Can someone tell them that's far more irritating than it is scary? And this is coming from someone who loves scarers at haunts! I love being scared! I appreciate their efforts and always try to give them a reaction to encourage them. There was no effort from many of the actors. As for the mazes, if you can call them that... I'll start with the clown maze. Oh, the clown maze... a 30 second walk through nothing but painted walls and clowns jumping out and, you guessed it, screaming. It was relentless. One after the other jumped out, some squirting water on your face. Cause, you know, making your mascara run is scary. I'll tell you what's scary - going to fix your face after it got sprayed and seeing a male clown looming right outside the women's bathroom like a bouncer. I didn't even bother going in the meltdown glow maze or whatever it was called. Other members of my party went in and said it was even worse than the clown one... pass. There were two or so actors in the entire maze. There were zero props in both. Just walls. My neighbors yard is decorated better than these mazes were. The crooked man was marginally better, though that's not saying much. There was at least some effort with decor and costumes here. Was it scary? No. Was anything at castle dark scary? No. I can't even give it the benefit of saying its a good place to bring your kids. Calling this haunt 'family friendly' would be a euphemism for what it truly is: juvenile and immature. I really wasn't expecting too much tonight, but apparently I overestimated it. My advice? Train your actors to be tastefully scary and make one GOOD maze instead of three shitty ones. My favorite part of the night was playing air hockey in the arcade. And that's sad. EDIT: The director of castle dark sent me a private message shortly after I posted this. He proceeded to call me a troll whose opinions do not have enough credentials to matter. Seems this place is not intent on improving. Take that how you will read more

This place was kinda sad we went here for a field trip, mostly half of the rides in the park are closed and sadly you couldn't bring food inside the park but overall I think it's okay not the best. read more

Went here for a field trip. The organizer, Dawn was very rude. They were late opening rides and closed the water park. The lunch served was terrible. They didn't even ice the drinks for the kids. Such a waste of money. read more

Here is the deal, this place gets a lot of flack for being a little run down and understaffed. And truth be told, this is an accurate complaint. At the same time, where else can you go for $15 per person for unlimited rides and mini golf? There is quite a bit to do here for the money. And if you go in with the right expectations, you and your family will definitely have fun. Rides are comparable to what you would find at a nice county fair, and the 3 mini golf courses are pretty nice. If you have small children, there are a lot of rides for them as well. This joint also sports an arcade, magic show, carnival games, and some limited food options. This isn't anywhere close to a Knotts or Disneyland experience, but more than worth the price of admission. read more

Castle Park - Amusement Parks Near Me - Riverside, California

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Had never been here, and finally made it. It was perfect family fun with kids. As it gets dark the teenagers take over, but it still had a chill vibe. Half the rides were closed on a Friday evening at 6. We did what we could, then played in the arcade. I will be going back to play mini golf and check out the water park. read more

i had a great time, i just got the gold annual pass which is on sale and when i went there wasn't too many people so we got to go on a good amount of rides. my kids had a blast at the carnival games and the employees were really friendly with them. the dining pass they have is definitely worth it if you're planning on staying for most of the day. cant wait to come back through the year read more

My favorite amusement park in SoCal! I absolutely love coming to Castle Park, the rides, arcade, and miniature golf are all AWESOME! This place is clean, friendly and a great value for the whole family! read more

Used to be much better. Feel sorry for the employees here. Not enough staff! Food is worse than bar food. No water in the moats. Holes are torn fabric. Just not kept up and not worth going until facilities are improved. read more

Our daughter turned 4 and we booked the Gold birthday party package which is a great deal. It's for 10 kids (including birthday child) and includes unlimited rides, unlimited mini golf, pizza of your choice for all the kids, souvenir cups with unlimited refills for each child, crowns, a return ticket for each child, and each adult is only $10 (normally about $60 for all that). Every child and adult had a BLAST! Park was well kept and tidy, clean and stocked restrooms, only 1 ride was closed down (most likely due to covid), and our hostess was INCREDIBLE (was her first day too). We booked the 1.5 hour party time for 3pm and with that came front row seats to the magic show and I had tears down my face from laughing so hard, the show was just fabulous. His slight of hand is other worldy and his assistant, Dawn, is super nice and also the booking person for the birthdays. My daughter even got to help out on stage, the entire auditorium sang happy birthday to her, and the music they played isn't just silly kid songs. I loved every song thst came on, and even got me to dance!! Food outside of the included package was delicious, good portions and reasonably priced. The arcade was even clean! Mini golf is always a hit. The rides have a well balanced assortment from fun and slow kiddie rides for any age to an intense scream your head off loop coaster and most attractions were "fluffy friendly" (I am a plus size mom ). I cannot stress this enough: if you are considering booking a bday party here, do it. It will be the talk of the year and your kiddo will feel so special. Facility is non smoking, but even if you do smoke it's not hard at all to exit to the parking lot and re-enter (this place is super accommodating). They have a bag check and metal detectors which I appreciated. We all had such a great time thst we will be booking it again next year and also for our other daughter. We're also going to get an annual pass because we just can't say enough positive things about our experience and would go every weekend if we could. read more

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If I could give less than one star I would. The park is disgusting, the food was awful, and the staff do not care what goes on there. First we went in to do mini-golf I asked at the front if the golf was handicap accessible and she told me yes. It is not. I had to fight for a return of my Mom's ticket for golf because she couldn't even get to the course. We decided to get lunch while we waited for our party to play golf so she wasn't just sitting around. The food was terrible they have a sign up on the wall for chicken tater tots, but when you order it they let you know that haven't offered that for a few years now. We ordered burger, pulled pork and chicken tenders. And it was all awful tasting and poorly cooked. The tables and the floor were disgusting. When we asked for a rag they said they couldn't give us one that someone was supposed to be cleaning the tables but wasn't. read more

Rides are average. Real area were it lacks is arcade. Arcade was dirty and a good amount of the games are broken and just eat your credits. Mini Golf is fun with multiple courses read more

eric montana had the best customer service i have ever seen , if he don't get a raise then he should

2 stars cuz castle park is mid, would've given it a 0 but yahaira was working that day also chicken tenders were alright read more

I took my 7 and 8 yr old here on a Wed and we all enjoyed the day. You can purchase a Summer Pass, for $30/ea & that gets you unlimited visits to the park, water area & golf through SEPT. 22! *Water area is pretty small.. more like a Splash Pad w/3 tiny slides. No little pool to hang out in. Adults can go in but not on the slides. My kids played in here for a good hour or so & I was able to cool off. *"Cabanas" are small EZ-UPS right next to everyone. Not worth paying for! *Not crowded AT ALL. We didn't wait in 1 single line. *My kids were able to ride all of the rides, not that they wanted to, but I had a blast riding solo on a couple! *$10 parking *Overpriced food but I brought a backpack with snacks & it wasn't checked at the entrance. *$1 Carnival type games. *Miniature Golf was really fun w/my kids! *As many other reviews mentioned- the restrooms need a major remodeling. They were so stinky & out-of-date. All & all, this was well worth the price and we will definitely be back multiple times before school starts! read more

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Good local place to take your family! Rides, mini golf, arcade, even food is good. Good place for the holidays too.

So our group went to Castle Park simply for the mini golf and we were not disappointed (for the most part). Only $14.99 will get you unlimited mini golf until 8pm on a Sunday which is not bad. Got there about 2pm and went straight to concessions for some snacks before we started playing, only to find out the snack bar was closed in that specific area (hence only 4 stars). Small personal pizzas and okay BBQ foods were the main items. Funnel cakes and dip-n'-dots were another favorite. On to mini golf. 4 courses with 17 holes each, and the 18th hole is really just a ball return. We were honestly only able to complete 3 courses out of 4 and we had a blast! Definitely fun as a group, or even a date night out. Bring comfy shoes as there are a lot of stairs and hills to walk up down and all around. Definitely will be back to check out the rest of the park. Mini golf was 9/10! read more

10/10 much spoop with a dash of spoop on top every now and afain. And the rides are gud

Great, charming amusement park for an incredible price! It is a bit far for us (we live in LA) its about an hour and twenty minutes without traffic) but it is worth it. The kids can't wait to go back! The service was great, the food is a bit expensive like most amusement parks. But overall clean, great ambience. read more

Can't believe you guys raised your prices up to $40 when half your rides are barely ever working... Do better!

Poor service. Park isn't kept up. I've seen employees treated pretty poorly by their uppers which is very unprofessional. The food is bad too. The arcade needs to be updated forsure read more

Visited castle park today (09/23/2023) with my son he loved it, it was amazing we experienced great customer service the few employees I encountered were very kind and welcoming the young lady in the front doing parking was friendly another young lady (I loved her big eyelashes and make up) was very warm, welcoming and funny I didn't get her name but to the young lady in the blue shirt and the big lashes thank you for your kindness! To the gentleman in the arcade I think his name was Darion thank you so much for being so patient with my son while he selected his rewards! Thank you all for an amazing experience we will definitely be back!!!! read more

They raised the price from 13$ to 30$ just to close the majority of the fun rides down. It's a huge ripoff and I would definitely recommend just going the fair instead since that's basically what Castle Park is... read more

Madison is extremely professional and perfect employee. As for the black girl with curly hair in the front in blue her attitude was -10. She's yelling at employees who are special needs and trying their best. Get her elsewhere that attitude makes customers turn away! This review would be a 5 star but too bad there are workers who threaten their special needs coworkers with "do it right you're making me mad!!" and she screamed this out! read more

For the last 5 years this place has just gone downhill. The mini golf coarse is pretty much unplayable now. See the pictures. No water and ugly dry creek beds, weeds and overgrown trees, and trip hazards everywhere for the kids. read more

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I went to castle park with my mom and had the WORST experience it was pretty dirty and half of the toilets were not flushedplus I found a TOOTH in my burger and a dead spider in my drink the lady who served my food was named Anna I kid you not I wanted to catch some hands I was beyond disappointed and disgusted please do not go there I hate it there and the roller coaster I went on got stuck in the worst position I'm never going castle park is the worst theme park it should be taken down AND ........... THEY DONT REQUIRE FACE MASKS my mom is a Karen and let me tell you she caught some hands and they deserved it plus there was too many emo people read more

This place is a joke. I bought tickets online for their mini golf course and paid extra for 2 meal vouchers and $5 worth of arcade games. We get there with no one telling us that reserved spots are separate than the regular line. So we wasted about half an hour standing in line. Then we get to the food spot with half the food not available because they ran out. Then we ordered what they had left and very rudely Mia and Jenny snark at us saying it will be a 5 min wait. We said ok we'll wait no worries, we waited 20 min and our order was never called. We go back in line and ask about our order and they again snark at us asking for our ticket number. This place needs an attitude adjustment with their workers and better customer service. Get your stuff together Castle Park. 0 star rating! read more

The park is OK but if you need to get food or drink be prepared to wait a very long time. And they have made me take food and drink back to my car even though we have a diabetic child and one that is gluten intolerant. So, then we go to there food stand where we wait in line for 25 minutes to order and then another 45 minutes to get the pizza. today I waited 40 minutes just to refill a cup. It got really hot and having to wait in line for a half hour plus for water is why they're medics are constantly rescuing people who have become dehydrated.. Castle Park needs to step up their game. read more

I honestly like it here. It's such an easy place to bring your kids to and you know they'll have fun. I brought my daughter a few times and anytime we are trying to find something fun to do she mentions Castle Park. For adults it's fun as well but for the kiddos is what it's best for. We had a lot of fun in the mini golf as well I think that is a better option if you're going on a date or some thing. Would recommend for an easy and affordable option! read more

If I could give zero stars I would. They close down the park from 5:30 until 7 pm during holidays, if your like me you don't look on their calender, it doesnt matter as long as they are open.They don't say anything when you walk in after buying tickets online. When you walk in they should tell you or it should be in BOLD print on the website. People who are there during the day are hearded to the arcade area or you have to do what I'm doing and sit in your car until 7pm. Tell customers when they go in this is ridiculous ​ read more

I was really excited to check this place out with my family. Sadly i had a bad experience. First ride my girlfriend and daughter get on broke down. You would figure that staff would immediately press the E-stop button to avoid the cart that's coming in from crashing into the one that's stuck NOPE! 2 staff on this ride and one keeps asking if she pushes the button and the other staff says no. They're both just standing there watching this all play out until my daughter's cart crashes into the cart was stuck pushing them onto the platform to get off and now my child is stuck! these people start laughing!!! How is this funny! My 8yr old is on there and the kids in the front were the same age! I would of rather had them stuck at the top than to having them crash in the stupid cart! My daughter didn't want to ride anything else after this incident. read more

My 4 year old loves this place and went on her first roller-coaster here. It's great for toddlers that are getting to know rides and lines are genrally short. However as soon as you have to ask ANY employee any question they are rude, unprofessional, slow, arrogant, inefficient and dumb as a door knob. They are always out of everything, no communication with their quests, food lines are a joke, and if you have an issue forget about it. Fun-4 stats Customer service/food - NEGAVITE 100 stars Side note: I've worked in the food industry for 3+ yrs and customer service jobs for 10+ yrs. IT'S NOT THAT'S HARD read more

Castle Park - 27 minutes for nachos..... after waiting in line for 30 mins. - Amusement Parks Near Me - Riverside, California

Had so much fun. We bought tickets online for half off when you purchased 4+. It included free parking and access to all the rides. The arcade was one of my favorite things to do in the park. The next best thing was the magician show at one of the restaurants. Anthony the magician did an amazing show and was very entertaining. The water park was a bit busy as it was a hot day but still had a great time. I would definitely recommend to friends and family. read more

Nice magic show some rides are down but still fun to get out and enjoy the day with the granddaughter

I grew up going to Castle Park and returned on the 24th of September to take my Grandmother out Mini-golfing. I must say, the park has greatly declined in cleanliness and functionality. Walking through the park to get to mini golf was sad to see, it was dreary, dark, dirty and the staff seemed depressed and moped around. The scene was almost out of a horror film. There was still a good amount of families there but it doesn't seem to have the luster an amusement park is supposed to have. We stopped in the big top tent to drink some water and it was scary dark in there, very dirty and had a small area to buy food that was reminiscent of a grade school cafeteria. I wouldn't eat there. I gave it two stars because the mini-golf is still a lot of fun and everything seemed to be working in that department. Tip: Don't wait in line for your tickets, just buy your tickets on your phone and use the mobile scan. The line is long and if it's hot out, it's quite miserable. read more

Castle Park - Mini-golfing was fun and it was a beautiful day. - Amusement Parks Near Me - Riverside, California

We rented a cabin in Crestline, which is gorgeous, but we've had to take a couple of trips to Riverside to find fun things to do for the kids. Today it was Castle Park, which sounded like a good deal for the money ($20 for all included: carnival rides, water park, & miniature golf) Husband was kind of bummed out that we also had to pay for parking on top of this. We noticed right away that 4 of the rides were closed, but as they seemed to be thrill rides and our kids are so young, I didn't care. The rides we went on were fun. I especially loved the carousel, which is pretty basic, but you can tell it is old (I read that it's from 1905???) And I appreciated that it was indoors, out of the sun. We tried mini-golf next but today was so hot we gave up after maybe 15 minutes, and headed to Buccaneer Cove (I'm not sure how anyone can golf during the summer; it was torture). The 6 year-old and I were super disappointed that there was no pool in Buccaneer Cove, just some water slides that dip below the concrete with water rushing through, and a lot of water features like you would find at a splash pad. We only spent like half an hour cooling off here before we got bored of this section and moved on. The arcade was ok. I really liked that silly ride where you shoot ghosts. All in all, this place is not mind-blowing but we had fun. It is a good way to spend an afternoon with family, especially if you have kids that complain about being bored out in nature (sigh). Still wish they had a pool though. That would have bumped it up to 5 stars. read more

I had a great time. Never knew this was here. Pure fun!!! The atmosphere is beautiful at night! Have to go back.

I have had a great time here while killing time durning heavy traffic. Could be better but for a place to kill some time and get a few thrills and laughs. I'll be back and would recommend anyone driving through and looking for a lil fun stop by. read more

I way here with my two-year-old daughter thinking she could get in with a general adult admission. Pantera, The supervisor told me that I would have to buy an additional adult ticket for me to join her on the smaller rides and also told me that one of the rides was broken down. I've bought a general admission ticket for me and a parking ticket and I would want a refund for both if I can get one read more

This place is overcharged and they don't have enough supplies for the guest such as ketchup or don't have mini golf supplies when you are paying before entering the park. Also, most of the rides are not working. Just pay to go to an amusement park such as knotts read more