November 2021 was my first time attempting to engage with Rancho Mesa properties where it was…read moredifficult to get a hold of anyone. I was lied to and informed that there were the home I was renting was inspected for gas leaks and contained carbon monoxide detectors, SDG&E had to come out in hazmat suits while I was rushed to medical care due to carbon monoxide poisoning. I did not have a working over for more than a month. I did not have working heat for more than a month. Rancho Mesa refuses to use a software and/or create a lease that does not engage in transphobia that uses my pronouns, instead they use pronouns that are not mine and refuse to change them. Imelda at Rancho Mesa has told my neighbor that I am a liar when I shared with my neighbor who was forced to move out because they claimed the texted me "when your lease is up in December we are tearing both homes down" and then later Imelda claimed to never have shared that information with me. A few weeks later after my neighbor moved out, new neighbors moved in. Anthony at Rancho Mesa showed up on site with his butt exposed and no shirt, only a leather harness that had circles exposing nipples. Alan Townsend refused to use my pronouns and continuously misgendered me over 6x even when my representative corrected Alan each time. Every single person that I myself and/or others who have called on my behalf (over 25 people) at Rancho Mesa has continued to misgender me and not use my pronouns. Rancho Mesa blocked my phone number without informing me and I posted on social media asking for help for someone to contact the property management as there was an active emergency occurring and each person who asked Rancho Mesa to contact me during the emergency was informed that Rancho Mesa would not contact me, I was finally able to get a hold of the properties owners family member in order to gain access to the emergency maintenance number. The home I live in has been infested with crickets, has roaches, venomous spiders, ants and Black mold that I have been bringing to Rancho Mesa Properties attention since 2021 and it is a constant battle involving the city inspectors and attorneys in order to get basic repairs that directly impact my health and livelihood. The city inspectors inspected the home for safety and found over 7+ violations and Rancho Mesa has until October 24th to address them. I have communicated with Rancho Mesa since prior to moving in that due to my disabilities that texting & typing are excruciatingly painful and have provided medical documentation yet Rancho Mesa Properties refuses to make accommodations for my disabilities by engaging in phone calls. The person who engages in the texts has continuously made false accusations, directly lied to me and engaged in gaslighting by communicating to me that things have happened that have not as I reminded them that I have 24 hour video surveillance to corroborate what has or has not happened. Rancho Mesa Properties has expected me to be available 2x a month for over 12 hours in the day for gardening services despite that I work from home as a mental health provider who needs to create a confidential space for my clients and then later blamed me for their gardening service provider for quitting and texted me that "I am too difficult to work with" when all I asked was either a phone call/text from the gardening provider when they were on their way and/or a 2 hour window when they would be present so I could plan accordingly to create a safer and confidential space for my clients. To this day, there still is no gardening services and I was threatened that if I didn't maintain the yard and/or there is plant death then I was liable yet was refused any indicator as to how to maintain their plants/yard. I have a long list of ways in which Rancho Mesa Properties have engaged unethically and illegally however, I am tired of writing. I am more than happy to share any texts, emails, answer questions and/or share more.

Withholding documents that me and my wife need in order to get out of a hefty bill from a new…read moreleasing company. They have it, but refuse to help us.

I used to live at a property managed by TPPM. The new property manager for the complex, Maria…read moreEstrada, was incredibly kind with my matter I brought to her. I had a misplaced package at my old apartment, and she was able to mediate with the tentant to ensure our things were returned and she was extremely professional during this encounter. Maria was reliable, communicative and very open minded. This could have been a headache, but she was such a great person, I was so impressed by her demeanor and readiness to help me regardless if I wasn't residing there anymore. Thank you so much Maria for your help. Such a great property manager.

Jon Silva over at Torrey Pine Prop Man. is incredibly helpful. I recently experienced an…read moreunfortunate event with a pipe leaking, while I was out of the country I might add, and Jon sorted everything out with absolute ease. I had my apartment ready in a flash! Thanks Jon (and team) for taking care of everything!

We own 3 little houses in Normal Heights. We live in one and rent out the other two. We needed a…read moreproperty management company. But our property is old and of modest quality; it has several quirks. Initially, we went with Cal-Prop b/c of Melissa Kleifgen, one of their V-Ps. She knows about property management AND construction; she has helped coordinate improvements. She is friendly, direct, straightforward, and a solid communicator. She knows when to show her formal side, and when to reveal her sense of humor. Later, we discovered that they have an outstanding handyperson, Dirk. He must have a magic wand in his tool box. He is versatile, resourceful, and adaptable. He does quality work, with an eye to longevity. Example: We wanted to replace a back door at a vacant rental. At a yard sale, we found a gently-used "Hollywood" door. It's the kind that has little windows that you can slide up and down. Although it was too tall and too wide, he trimmed it to fit. It opens and shuts SMOOTHLY. He also notices things that need attention that we have overlooked. For instance, after the appliance company had replaced a gas stove with an electric one, he decided to cap off the gas line so that it could not be opened by accident. Dirk and some others did a fine job fixing up our vacant house. And Melissa and her team found us a pleasant new tenant. All within 27 days of when the former tenants had moved out! And they have been prompt about sending out a variety of people when repairs have been needed. We were nervous, but we didn't need to be. We are relieved.

I wanted to get on here and commend one of Cal Props employees, Robert, for his outstanding working…read moreand customer service. We just had to get our bathroom completely remodeled due to a pipe that needed fixing which was unfortunately only accessible through the bathroom floor. While it was a pain staking project to go through, Robert really made it a much better experience along the way. He is masterful at the technical plumbing work, managing the project, and interacting with the tenants. He is a real gem and I wanted to make sure he gets the recognition he deserves. Also, thank you our property manager Kari for the help along the way. The project looks great and got finished prior to estimations. Thanks team!

Whether it's renting or selling, Jeffrey ONeal is the man for the job! My condo was on the market…read morethree days and it was sold! Why? Because he knew exactly how to stage it, paint it, and present it. I also was able to receive far more in the sale than expected! (And in today's market, this is unheard of!) I was out of the country for the entire month of escrow, and Jeffrey handled everything. I came back into the country, signed the final papers and collected my large check! I wouldn't believe this if I hadn't experienced it myself! But in addition to all of the above, Jeffrey went far beyond the call of duty to help me out with my renters in my other property, willing to meet and greet them at midnight, later dealing with necessary repairs. Needless to say, I cannot say enough about Jeffrey ONeal. He's such a sincere, hard working, communicative realtor, who deserves the ultimate success in his industry. I have bought and sold properties over the last 40 years, so this is not to say I lack experience with realtors! However I would never repeat business with any of them. I have other properties to sell and another to buy; without a doubt, every transaction will be done with Jeffrey.

The most amazing landlord I have rented with yet! Jeff and 360 residential properties are well…read moremaintained, the communication is professional and efficient, and the experience continues to be awesome!! If you have a chance to snatch up a rental through 360residential, do it!!

I don't normally leave reviews, but because I truly enjoy where I live, I hope it can help someone…read moreelse looking for the same quality in a place to stay. I reside at 1025 Fahrenheit on Island Ave. It is truly a great place to live. I must add that Claudette and Scott who manage the property are amazing heart centered people. I value their patience and the reciprocity of kindness they show. Thanks to you both! The upkeep in the building and parking garage area are exceptional as well. The Maintenance, Cleaning Crew and Management team are kind, attentive and thoughtful. Work orders are handled quick and efficiently. Which is a big plus for anything unexpected happening. I've been living here for a year now. It has been great place to live. I don't have any complaints. Neighborhood is nice, neighbors are kind, hallway is clean and everyone seems to respect each other. I hope this review helps someone with their decision if they are considering a place to live. Best Regards, Shawn W.

I had a good experience with this company and a tenant. Claudette was always on top of any issues I…read morehad and would get it resolved asap.

A major driver in our decision to move on was the total lack of follow-through and operational…read morecontinuity. We experienced a constant revolving door of staff, where requests were routinely met with empty assurances like 'I will handle and follow up,' only for the issue to be completely abandoned. This lack of accountability made managing the property incredibly difficult. If someone was on vacation the owner simply had to wait 3 weeks for them to return. They will also use contractors from Yelp with 2 stars and charge the max amount not needing approval from owners.

worst property management I've dealt with. responses to maintenance take weeks. no accountability…read more missed appointments and poor communication.

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.

I had an absolutely wonderful experience staying at this property. Roman was consistently prompt…read moreand attentive, responding quickly even to the smallest of concerns. His deep knowledge and thoughtful recommendations made day‑to‑day living incredibly smooth, and I always felt supported and well‑informed. The home itself was a pleasure to live in, and the overall experience exceeded my expectations. I truly appreciated the professionalism, care, and reliability shown throughout my stay. I would be more than happy to work together again in the future if I get the opportunity. Highly recommended.

We started working with Roman in 2015 when we moved from Florida to San Diego. He helped us locate…read morea rental in a great area while we got acclimated to SD. It really helped that Roman is a native of SD and knows every area from North County to the Southern Border. Roman patiently listened to our needs and took us out tirelessly showing us homes we requested. When we almost gave up, Roman suggested a property he knew we would fall in love with based on all the information he gathered from us. We loved our community and the Villa! It was perfect but life threw us a turn and we had to relocate out of state. We did not want to sell our property so Roman helped us once again with his Property Management skills securing a fantastic renter and managing it for us. For two years we had no worries. Then, when we decided to sell, Roman was able to secure a deal that kept the incredible tenant we had in place. It was a win all around. I would highly recommend using Roman as your Realtor. Going through 3 transactions with Roman of buying, property management and selling, I can honestly say you are in great hands and will not be disappointed!