So I don't usually leave reviews, but I decided I would make myself an account just to leave one for this. Sunday night I came in excited and looking forward to trying this Cava location but ended up leaving having witnessed one of the strangest and most unprofessional things that I have witnessed happen in a restaurant. So I've had Cava before, just never this location. I came in and It was mildly busy and by the time I had almost gotten to the front the line seemed to stop. At that moment I noticed some other customers were staring and laughing so I look over and I see a woman with black hair who looked to be in her early 30's and I'm pretty sure she was a manager as well because she was wearing different attire from all the other workers there, which is shocking considering how she was acting. She seemed to look like she was completely out of it and couldn't even comprehend what customers were asking her. I noticed she had five bowls piled up, with customers waiting, including mine, and when I asked her for chicken she seemed to say something inaudible and walked over to the toppings. Mind you I saw that there appeared to be plenty of chicken available. Thankfully, another worker came to assist me and quickly made my bowl. But then when I was paying I noticed that same woman leaning over by the grill almost like she was about to fall over. After that it seemed like she was barely able to make her way to the back where she seemed to stay for the next 20 minutes or so. I sat down and ate my meal and by the time I was leaving I noticed her coming out of the back with what looked like another co-worker helping her, she looked like she was about to pass out and seemed to be completely delirious. Even the other workers that were there seemed to be staring at her as well as other customers. I'm pretty sure that the guy that was walking her out must have been driving her home, as she was most definitely in no condition to drive herself. As I continued to leave, I saw that she seemed to almost fall over on her way to the car, like she was drunk or something. After that the other worker drove off and I'm assuming took her home. But I am completely shocked that I had even seen that happen, I mean how does someone that appears to be a manager manage other people when it doesn't even seem like she can manage herself. I guess this Cava must just hire anybody, drunks included apparently. I would be shocked if they let her come back after that, as such behavior is completely unacceptable and should not be tolerated. Never coming back to this location again, and I would advise for others to avoid this location as well until they get their crap together, fix their management, and stop hiring drunks in positions of authority. read more

I'm a Cava rewards member and I have been going to Cava faithfully since it was 1st announced! I never had any major issues. Meanwhile, last night I decided to treat my friends and kids to Cava.. I ordered through the app like I always do and as always customize everyone's order. I drove to the Cava by my house (Laguna Niguel), with a broken left food, my friends with me and kids. I have my friend (Alex) go inside and pickup the order... He gets the order and check it and it's missing pita bread, pita chips, and the bowls have a miniture sized portion almost as small as a Chick-fil-A mac bowl... I tell him we are missing things and can he redo the bowls please. So my friends goes back in there and he tells my friend nothing is missing and he is not going to redo anything, so my friends goes hands him the phone and he said "I'm not doing shit, I'm not redoing anything, everything is there, I don't have time for this". I said if you would let me finish the stuff is missing and I call out what I ordered from the app (see screenshot) and he said that is fake, I'm not doing it so I said I will just come inside. So I hop inside with all the kids and he says who are you, I said I was the one on the phone. He said "Okay, come outside then and grabs the order and starts waving things in my face and trying to explain why he is not giving me the missing stuff and remaking the bowl. I nevee in my life have been to a Cava like this! I go to Cava's nationwide!! I don't understand... Mind you my kids were right there and the dining room was full of people eating.. Mind you we spend $300/m on Cava which is a personal choice, but why are the workers acting like this and why are so many angry. The other workers there apologized for how their manager was acting, and even said considering the amount we spend and how nice we are this crazy read more

CAVA in Laguna Niguel is easily one of my favorite go-to spots for a quick, healthy, and incredibly flavorful meal. Every visit feels consistently great -- the ingredients are always fresh, the flavors are bold, and everything tastes like it was just made. What really stands out is how customizable everything is. Whether you're in the mood for something light or something filling, you can build a bowl or pita that hits every craving. The greens are crisp, the proteins are well-seasoned, and the sauces (especially the garlic dressing and harissa) take everything to the next level. The staff at this location deserves a shout-out too. They're friendly, efficient, and keep the line moving while still being helpful and welcoming. Even during busy hours, the place stays clean and well-organized. If you're in Laguna Niguel and looking for a delicious, nutritious, and satisfying meal, CAVA is always a solid choice. Highly recommend! read more

Sam and his team at Cava are amazing! They're always so helpful, especially with my usual extra-everything order. I appreciate that they let me know about the extra charges, but they've gotten to know my order so well. This location is top-notch in terms of cleanliness and friendly staff even the bathrooms are spotless, unlike many other places. Sam's funny attitude always brightens my day after work. I recently placed a large holiday order for my office, and the staff was incredibly helpful and reassuring. To top it off, everything was perfect! I didn't even need to double-check before leaving. This is definitely one of my favorite Cava locations. Sam and the team, keep up the fantastic work! read more

I came in yesterday closer to 1pm and I thought it seemed a little slower than it should have been on a Saturday but I was fine with that. I got a steak bowl and it was fantastic. The steak had a lovely color and the rice was soft and fluffy! I hope the cook sees this can gets a rise! The food was so good! Service was fine a young women helped me out and she seemed nice. Location was clean and pleasant. I liked the quiet, so it was nice to eat outside. I can not wait to come back here again! Next time I am in the area I will make it a point to stop by! read more

I had an amazing experience today at the CAVA Laguna Niguel location. Sam, the manager, truly sets the standard for great customer service. He was welcoming, attentive, and clearly leads by example. The entire team was friendly, patient, and efficient, making the experience smooth and enjoyable from start to finish. You can really tell there's a strong team culture here, and it reflects in how well they treat their customers. Thank you to Sam and your team for going above and beyond,this is exactly why I'll keep coming back to this location! read more

I decided to give Cava another shot after a lackluster first visit, but unfortunately, it was even worse this time. The food was bland, and the portions were noticeably smaller than expected for the price. The staff seemed indifferent and rushed, leaving no room for customization or questions about the menu. On top of that, the dining area was messy, and it felt like cleanliness wasn't a priority. I really wanted to like this place, but after two bad experiences, I won't be coming back. There are better options elsewhere read more

I've been to CAVA several times now, and it never disappoints. The food is consistently fresh and flavorful, with a great variety of options to customize your meal just the way you like it. I love the healthy and vibrant ingredients they use, making it easy to eat well without sacrificing taste. The staff is always friendly and efficient, even during busy times. Whether I'm grabbing a quick lunch or a relaxed dinner, CAVA has become my go-to spot for delicious Mediterranean food. Highly recommend! read more

The food is fresh, flavorful, and perfect for healthy and satisfying meals. The customizable bowls and wraps allow you to create exactly what you're craving, with a wide variety of tasty ingredients to choose from. The staff is friendly and efficient, ensuring a smooth and enjoyable experience. The atmosphere is clean and modern, making it a great spot for a quick lunch or dinner. I highly recommend this location for anyone looking for a delicious and nutritious meal! read more

I recently dined at Cava in Laguna Niguel, and it was an outstanding experience. The food was delicious, offering a delightful range of healthy Mediterranean options. My kids absolutely loved it, which is a testament to the restaurant's appeal to all ages. The ingredients were fresh, and the flavors were perfectly balanced. Whether you're looking for a nutritious meal or a family-friendly dining spot, Cava is a fantastic choice. Highly recommended! read more

The food is always fresh and packed with bold, delicious flavors. Manager David and worker Davin go above and beyond to create a welcoming and friendly environment. They ensure every customer feels valued and their dining experience is top-notch. Whether you're creating your perfect bowl or enjoying a pita wrap, the options are amazing, and the service makes it even better. I highly recommend this location for a quick, healthy, and satisfying meal! read more

I come into this location a lot and yesterday I went in around 2:30pm. I have to say whoever was cooking the food is the soul of that location. Big tall guy with a thin beard. He was having fun and the food was AMAZING!!! He was having the time of his life his life cooking, the staff serving me was fine I guess. The two dudes looked sad and the girl was nice. Food was stellar though and the cook seems like a fun person! read more

I had a fantastic experience at CAVA! The food was incredibly fresh and flavorful. What made the visit even better was the outstanding service. Julia went above and beyond to make sure everything was perfect. She was warm, attentive and genuinely made the experience feel welcoming from start to finish. Great food and exceptional service, definitely a place I'll keep coming back to! read more

Yesterday had an amazing meal at Cava! The flavors were incredible, and everything tasted so fresh. I especially love that they offer such great healthy options--Cava is always my go-to when I want something delicious and good for me. The staff were super friendly and helpful too, making the whole experience even better. Highly recommend!" read more

I have been to a few different locations, and this one honestly stands out. The staff were welcoming and actually seemed happy to be there, which makes a big difference. The restaurant was noticeably clean, and the food tasted fresh, not like it had been sitting around. Definitely one of the better experiences I've had at this chain. read more

I love coming here after the gym. I usually get a salad bowl with harissa honey chicken. They're pretty quick depending on the time of day you come in. I usually dine in on the patio the music playlist is pretty good, it's a bit loud sometimes. Other than that I enjoy this location considering how close it is to me! read more

Just had an awesome meal at Cava! From the moment I walked in, the staff was super friendly and welcoming. I had the Greens + Grains bowl, and it was delicious - fresh ingredients and great flavors. The place is modern, and has a cool atmosphere. If you're looking for healthy food Cava is the spot. I'll be back! read more

New Cava fan here! The staff, especially Sam, made my first visit awesome. They walked me through the menu, suggested popular combos, and were upfront about portions and extra costs. It's rare to find such helpful and friendly service at a quick-service spot. Thanks, Sam, and everyone at Cava! read more

Amazing experience at CAVA! The food was fresh, flavorful, and perfectly prepared. The ingredients tasted high quality and everything was served quickly. The staff was friendly, welcoming, and very professional. The place was clean and had a great atmosphere. Definitely coming back again! read more