i can't tell how bad my experience was with them. Gave them 2 blazers white and a light pink, both…read morewere ruined. Didn't bother to call me, found out when my husband went to pick our order up. The owner's answer was just go buy another one. This was 3 days before my granddaughter's wedding. Just went to wear a sweater that was cleaned at the same time and a spot on it. Don't use them.

The absolute worst cleaners in Lake Zurich. They ruined 4 pair of slacks with improper pressing…read more And then claimed there was no problem. Horrible service and unprofessional owner. Will never go there again. Buyer beware. If you want your clothes cleaned and pressed correctly, stay away from Smart Cleaners.

Fast pace. Always great with customers. Knows how to do the job of your preference. I've been…read morecoming here for a while now because I get my items hemmed to fit me because I am short and I've never been anywhere else because of the value and service they put into my clothing on how I want them to look like.

It was fast, I asked for my suit to be pressed and dry cleaned for the next day and they had it…read moredone. Easy to conversation and caring,

They replaced a zipper on my long winter coat and added buttons to my long rain coat. Very nice and…read morereasonably priced.

Very expensive & I waited for a price on pillow cover & after 4 weeks I walked in & it was done…read morewith no call or quote! I figured I'd pay the amount and be done with that place!

I have been using this dry cleaner for the past 6 years, and they have always done an expert job…read more They go out of their way to ensure that everything comes out super clean. Missing buttons are sewn back on. Items left in pockets (including a $20 bill) are always returned. Super tight deadlines are accommodated. They recently underwent an ownership change, and the good quality has been retained. In order to attract more customers, the owner has lowered dry cleaning prices to $2.75 per garment. For this price, you still get the same, quality service as before. In all, a real deal!

This is BY FAR the worst experience I have ever had with any merchant - not with just dry cleaners!…read more Their prices are reasonable, so I used them several times to clean my clothes. Then in November brought in two pairs of designer jeans (Joe's Jeans) to be hemmed. They were supposed to be ready in 3 days. On the 3rd day the owner called to tell me she needed 2 more days. I was upset bc I was leaving for out of town and wanted to take my jeans. She had no apologies, mostly bc she DOES NOT speak English. About a month later, I brought in another pair of designer jeans (Paige Brand Denim) to be hemmed. A week later I went to pick them up and was told they were not there!!!! The owner looked everywhere, and then told me it was my fault bc I didn't have my ticket. I gave them my phone number, and they said I wasn't even in the system! They TOLD ME to come back with ticket. So, I did. They still didn't have my jeans and gave no apologies,. The owner looked for 20 mins without success, and told me he had to talk to his wife. I called and called and they would not answer my calls (they have caller id). Finally, a few days later (I live 20 mins away) I went back and they told me (with no apology) that they were lost! I told them my jeans cost $180 and they said, "NO WAY, THAT'S TOO MUCH". They then told me they would not give me any money, but asked me to come back in a week bc they didn't have any money. I went back in exactly one week and was told that they STILL did not have money and to come back on New Years Eve. When I did return, they claimed they forgot their checks. ONLY WHEN I SAID I WAS CALLING THE POLICE DID THEIR CHECK BOOK MAGICALLY APPEAR. While waiting for them to write my check, a young man came in and they stopped writing my check to help him! I screamed at them saying I had been dealing with this for a month, and only then did they write me a check for ONLY $100!!! Half of what my jeans cost. I will NEVER go here again, and I highly reccomend you avoid them as well. They also lost a belt that went with a sweater my Mom had cleaned, and gave no apologies. BOTTOM LINE: WORST DRY CLEANERS EVER!!!! AND THEY DON"T SPEAK ENGLISH!!! IMPOSSIBLE TO COMMUNICATE WITH.

Fermin went above and beyond to help me with a last-minute bridesmaid dress emergency. He was…read moreattentive, kind, and professional throughout the entire process. His excellent customer service made a stressful situation so much easier, and I truly appreciated his willingness to help on such short notice. Thank you so much, Fermin! Highly recommend this dry cleaning service!

Extremely unprofessional service and complete lack of responsibility…read more I had two very bad experiences with this dry cleaning. First, I brought an expensive dress (around $500). When I came to pick it up on the promised day, they could not find it. Staff searched everywhere -- clean items, dirty items, everything -- and the dress was completely missing. Only the next day I was informed that it was "found." Where it was and why it disappeared remains unclear. Because of this, I did not have my dress for an important event. Despite this serious issue, I gave them another chance -- which was a big mistake. I later brought two expensive white blazers (one ~$500, another ~$300). Both were returned ruined. * One blazer came back with multiple stains that were never there before and is now completely unwearable. * The belt from that blazer was also lost and only returned later after I came back again. * The second blazer (part of a matching set) came back yellow/ivory instead of white, making the set unusable. I received my items in worse condition than when I brought them in. When I pointed this out, staff denied responsibility and claimed the stains were already there, which is absolutely not true. The only "compensation" I received was a refund of the $5 cleaning fee -- for items worth over $800 total. If you care about your clothes, especially expensive ones, I strongly recommend staying away. A clean-looking location and decent Google rating do not reflect the actual quality or accountability of this business.

If I could go lower rating I would. Steer clear of this place, find someone else. Do not waste…read moreyour time or money. Beyond terribly rude, failed to deliver cleaning services but no problem billing you, lost the clothes and the best part, it was our fault. Will be reporting to the BBB our concerns.

I've been using Bliss cleaners for 12 years and never had an issue. These are wonderful people,…read morethat do a great job! Always very pleasant and helpful.

Had a few items dry cleaned and a few repaired. Service was top quality with quick turn around…read more Great value for the price as it was fairly affordable. I think one of the best if not the best around.

From the owner: 12/7/2024 Grand opening dry cleaners and tailor laundry shirts and pound and fold.wedding dress…read morearea rug leather house holds all 30% off special price with high quality

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

This is one of the best companies I've ever dealt with. We had a disaster in our condo and they had…read moreto come and take all of our clothes. They were kind, professional, and so easy to deal with. They cleaned and inventoried everything and when we needed some of it back, they brought it right to us. Someone answers when you call and is always helpful.I can't recommend them more highly.