By far the best car buying experience ever. Yanet was so attentive and helpful throughout the whole process. Every single person that works here is amazing and I will recommend this suburb dealership to everyone I know! read more

Decided to see if I could trade my crosstrek sport in for a 22 wrx. I was going to Las Vegas for the weekend and I contacted Centennial Subaru ahead of time. Salesperson, Jessica, set me up with an appointment time and had everything ready to go for me before I got there. I live in SW Vegas so I went to subaru of las vegas first and they just kept low balling me on my guaranteed cash offer trade-in, claiming they were a kbb dealership. They wasted my time for 2.5 hours and wouldn't budge on their 20+ cars in inventory. Showed up for my appointment with Jessica at Centennial Subaru and they gave me asking trade-in price, lots of incentives/freebies, and a competitive APR. Was out the door in an hour from the test drive to driving it off the lot. Thanks a million to Jessica and Kevin in finance, they truly made my experience how all car buying should go. There were no hidden fees and Kevin did a great job going over the finance paperwork and all my questions that I had. I highly recommend this dealership to anyone in Vegas area; it is worth the drive over going to Subaru of las vegas! I am a customer for life and have spread the word to friends and family. If you want to be treated right, go to Centennial Subaru! read more

Centennial Subaru - 22 wrx in SOP - Auto Repair Near Me - Las Vegas, Nevada

Truly a great car buying experience from beginning to end. Jessica reached out over email initially to follow up on my interest on an Outback and when I arrived, Danny was able to help me with a test drive. Robert, the Sales Manager, was very helpful and did his best to get me the best deal possible while being transparent about the whole process. The entire team was super friendly and were very playful with my dog offering her treats the whole time. I cannot recommend this dealership enough. Happy to be part of the Subaru family if it means more experiences like the one offered by Centennial Subaru! read more

This place is terrible. The brand new cars had deep scratches all over and I watched a young employee nearly take out the front bumper of an Outback, attempting to remove it from the showroom floor to outside for photos. The adults on the location couldn't be bothered to help with sales, and the girl up front with a nose ring refused to get the keys to a Legacy I wanted to see, because she didn't like them. I left without a car and any sense of respect for this location. Just as an update, the owner, Robert, never met with us upon arrival, as he claims. This is just a lie to make the location look good. We were never greeted by you, Robert. I have never seen you before, nor have I spoken with you at any given time. I only know of you being the owner from your response to my post, claiming you greeted us. You never did, Robert. Additionally, your team was terrible and anything but professional. Refusing to get the keys to a car a customer is wanting to see is not professional. Demanding I give information instead of helping me find vehicles I am interested in is not professional. Refusing me service, because you don't like a style of car and want to sell more expensive models that I don't want is not professional. You and your team failed us as first time Subaru buyers. You never met me or my family, and your staff refused me service, because they personally didn't like a model of Subaru I wanted to buy. Please do better as the owner of this location, Robert. There is no room for lying as I had a physical witness to everything that went on and who we spoke with that day. You were not one of them. read more

We had the best experience buying a car from Centennial Subaru. This is a new dealership in Las Vegas (turns out it's the largest in the U.S.) and you could tell that all employees were really proud of their new facility. We looked and test drove four other small SUVs (Honda CR-V, Toyota RAV 4, Nissan Rogue, and Mazda CX5) but bought a new 2023 Forester which suited our needs the best. The options, functionality, gas mileage and cargo space were exactly what we were looking for. When we arrived at the dealership, our salesperson, Tyrone May, greeted us We sat down with him to go over our needs. He's an extremely experienced Subaru salesman with a treasure trove of knowledge of each Subaru model. He was great because he really listened to what we wanted. He showed us two models -- Forester and Outback. Before our test drives, Tyrone reviewed each car's specifications and capabilities and how they met our needs. He then sat us in each vehicle and went over the options. During the test drive, he went over all the safety features again and had us test them. We spent a couple of nights reviewing our options, but I think we were already sold on the Forester. Subaru has a blog of Forester owners (https://www.subaruforester.org) where owners go over their experiences. With 2.5 million posts and 182 thousand users, you can get all of your questions answered and then some. We decided to go back to Centennial Subaru and test drive the Forester again. Tyrone was happy to give us another test drive and answered more questions. What an extremely knowledgeable, pleasant and patient salesman (the best during our entire buying experience). When it came time to submit an offer, Tyrone and Steve Fulco the Sales Manager worked with us. We were happy with the price negotiations. After we settled on a price, we met with Mark Csentery, the Financial Services Manager -- a no-nonsense, pleasant and knowledgeable guy. He had the coolest desk. The surface was a huge monitor that he used to go over warranties, other options and electronically sign all the paperwork. Tyrone introduced us to the members of the Service team, and they scheduled the first of two years of free service. He showed us the huge maintenance area. Really large and clean. They also have a spacious service waiting area with free snacks and drinks (great chocolate latte!). We went back the next day to pick up the car after a couple of additional options were installed. The car was detailed to perfection. I went over a checklist of items (which were recommended on the Forester blog) with Tyrone, and the car was absolutely immaculate. With a bow on the hood and after a couple of pictures with our new car, we were on our way. If you're shopping for a car in Las Vegas, you need to stop by this new dealership. Ask for Tyrone -- he's a super knowledgeable guy. What a great place with a great staff! read more

From SoCal & had a Check Engine light, tried calling Subaru on Russell Rd and they wouldn't help and told me it could be days. Called Centennial Subaru and spoke to Jeff. He was awesome! It was the end of the day & he understood I was literally stranded & had checked out of my hotel. He promised 1st thing he'd look over diagnosis code & do everything to get me back on the road. He offered hotel suggestions and provided the Uber to the hotel that night & thankfully my car was repaired the next day by 1pm and he sent an Uber to pick me up to get me on the road to SoCal! He kept his promise and Centennial showed they cared about my safety and provided excellent customer service! The issue was under warranty and my family and I are extremely thankful for the time, care, and service they provided! If I'm back in Vegas and have car issues, Centennial Subaru will be where I go! Thank you Jeff & Centennial Subaru! read more

I stopped by yesterday and worked with Jonathan. We reached a number and I confirmed with him this morning that I would be picking up the vehicle after work. Per the image attached, there's no communication of the vehicle being first come first serve. If so, I would've left work to sign for paperwork. Instead the message shows that I will be all set to go at 6:30pm. I filled out a credit application through the link that Jonathan provided an hour before I would get the update from Nelson that it was currently being sold. I have purchased over 16 cars through dealers, and they could confirm once they see my credit report. This was the first time something so unprofessional has happened to me during a buying process. Clearly, the Way they do business here is not to be trusted. After seeing the reviews, this is a normal practice at Centennial Subaru. Your word means nothing here. Update response 10/30/23 I want to update my review after a second visit to your dealer this evening. I had erased my reviews and clearly my yelp one stayed up. After reading your response, I wanted to make something very clear. Jonathan is a GREAT sales person. However, management needs to do a bit better on making important details like this clear. There was no confusion on my end about the first come first serve "policy". Instead, it wasn't communicated to me. I decided to remove the review a couple weeks ago from the platforms since my experience didn't really matter anyway. I decided to stop by today and give it another shot. As we started going over numbers on a vehicle, my trade in value was impacted due to the review. After speaking to the sales manager, I made it very clear that this was an a opportunity to regain the business and relationship. Instead he dropped the ball and numbers were impacted because of the review. Instead of your management team thinking that maybe a better experience would create a better review, it was taken the other direction. I did mention I would keep my comments to my self but after the initial visit, I realized my words didn't mean anything here anyway. I hope you take this as a learning experience and don't let another customer experience this type of service. Take care. Update Response 11/3 Wrong. That is not what was mentioned to me. I was given the trade in value. When I asked why it was so low compared to two weeks ago. I was given the answer of "that value was a one night thing to make a deal. And honestly, my manager didn't like the review that was posted". That sounds to me like it was. I had visited Jim Marsh a day before and was given the same value your dealer had given me a couple of weeks ago. So either you were under valuing my vehicle incorrectly or on purpose. Once I heard that the comment had something to do with the deal, I decided to leave everything as is. I was then asked if I could stay to at least speak to the sales manager before I left. I decided to stay to make sure my sales person Jonathan was praised for the hard work he had provided. After I brought up the difference in value and the review comment, that's when I was told "What would it take to earn your business?" "What numbers do we have to be at to get a deal done?". Why wasn't the best number provided to me when I initially asked for it? Instead I was low balled and you want to say it's because of changing market conditions.? If that was the case, you would have known that the value had slightly increased on my vehicle. Why would I want to do business after that experience? read more

Centennial Subaru - Auto Repair Near Me - Las Vegas, Nevada

Took my car in to replace my AC compressor. Jeff, my service advisor, was extremely helpful, nice, and professional. The techs took good care of my car and got it back to me in a couple days. read more

What an amazing car buying experience!!! Danny went above and beyond to help me through this process! I highly recommend you reach out to him when you go to Centennial Subaru if you want the best car buying experience. And Kevin the Financial Services Manager, was very helpful as well. read more

Great car buying experience. Jorden was very knowledgeable and to the point. He had the car ready for the test drive as soon as I arrived. The entire car buying process was seamless and quick. Great service after the sale also. I would highly recommend this dealership. read more

I came in to browse after having a bad experience at another dealership. I was met by Jonathan B who I told exactly what I wanted; which was a vehicle that's cost effective and closer to base model. He showed me a crosstrek which was closer to the price point I was looking for. Long story short, I had a great experience with the whole team. Steven, Jonathan, and the finance guy as well. Thank you for the great experience and my new car! read more

I had the most incredible first time car buying experience with Danny in sales and Dominick in finance. If I could put 100000/10 stars I would. I was able to purchase a certified pre-owned vehicle with low miles at a great rate and with great warranties. I cant stop smiling thinking about my new car! Everyone was incredibly nice, friendly, and welcoming and the amenities were awesome. It was so much better than every other dealership I visited during my car search. I am so excited to be apart of the Subaru family! Anyone looking to buy a new car should go to Centennial Subaru! :) read more

This was our first experience buying a Subaru, and so far we picked the right dealership and the right vehicle. The staff at Centennial Subaru have been great. Debra our finance person has continued to be really helpful even after everything was bought and paid for. The Service team has been on top of things since we've been back to take care of our add ons. The dealership is clean, friendly and comfortable. I highly recommend a Subaru to drive, and Centennial Subaru for everything else! read more

I went in to browse their inventory, Elijah and Devonte (great dudes) kept me updated almost daily on when the specific vehicle I was on the look out for finally arrived. Once it did, it was a smooth in and out the door, no issues, no off the wall inflated price just all around a smooth process. Definitely would recommend these guys if you're in the market for a Subaru. read more

Centennial Subaru - 2023 Subaru BRZ Limited - Auto Repair Near Me - Las Vegas, Nevada

I knew the car I wanted before I went to the dealer. Jessica took care of me via emails and texts before I set foot in the door, and when I went in to meet her she could not have been more welcoming and helpful. A couple hours later I was driving home in my new car! She made everything easy to understand. The entire transaction went so smoothly! She also let me know if I had any questions or issues to not hesitate to contact her. Anyone I know looking for a new vehicle, I will send her way. read more

Great customer service and amazing help from Jessica, who helped me purchase a BRZ! Highly recommend.

We brought our older Subin in for repairs. They did a great job. Then we looked at some new cars and decided to trade up from our 2014 Crosstrek to a 2023 Forester Sport. Great move. Ouzy was our salesman and made us feel like we were buying from a friend that could be trusted. We recommend anyone wanting a Subaru talk to Ouzman at Centennial Subaru. read more

On December 20, 2022 my wife, my daughter and I went to Centennial Subaru and purchased a Subaru cross track 2023. We are from Florida and we were visiting my daughter in Las Vegas for Christmas. We figured when we got back to Florida and registered the car in Florida and everything would go nice and smoothly because we live there. I was definitely very, very surprised and I was extremely surprised the way the DMV in Florida handle the situation. We could not register a brand new vehicle so they told me I had to contact Subaru. And I would probably have to wait at least three months for a response from Subaru to send me the paperwork I needed to register the vehicle. So I went ahead and contacted Dominic Gagliano add Centennial Subaru. He is the finance manager, and he assured me that they would take care of everything for me and within about 3 to 4 days. They sent me the correct paperwork that the DMV needed and overnighted it to me. Plus they went to the DMV site. And sent them all the information that they needed. And thanks to Dominic and the crew at Centennial Subaru. We were able to go ahead and register the 2023 Subaru cross track with no problem at all. I definitely want to thank Dominic and anybody that was involved at Centennial Subaru. For a job well done. read more

Centennial Subaru - Auto Repair Near Me - Las Vegas, Nevada

From start to finish the purchase of my cross trek was seamless! Ouzy, our sales rep, was professional, knowledgeable and a bonus great sense of humor Dominick in the Finance Department was equally pleasant to work with and very knowledgeable. The facility is top notch and the selection of new cars was amazing!! read more

Yanet, Robert, and Dominic made every step of buying my new car super easy and got me a price that worked with my budget. The process took a bit but they were super busy that day so I understood. read more

I scheduled an appointment for the week before. When I showed up for my appointment, I was told it was going to be 2-3 hours. I was only getting an oil change. This is unacceptable! I then rescheduled for the following week. Dropped off the night before and had a 7am appointment (still just for an oil change). Saturday afternoon rolled around and we had not been advised if the work had been done or not. My wife called multiple times and no one could seem to figure out if the work had been done. I asked if the GM was on property which I was advised yes and said I was on my way. When I showed up, the GM was not on property and the car had just been sitting all day with work done. I could have avoided all of this by just driving all the way to the other side of the city where the other Subaru dealership knows what they are doing. It would have been done in about an hour with my appointment. The level of incompetence at this location is mind blowing! read more

I stopped by this new dealership to look at cars, Crosstreks specifically. I planned on buying a new Subaru but not on that night. After a short exchange with Ousmane, I was in! I pulled the trigger and bought what is most definitely the best car I've ever owned! But I want to talk about Ousmane. He was the salesperson that helped me. Never once in the whole process did he make me feel pressured or have that "car salesman" vibe. He was incredibly friendly. He listened to me, what I wanted! Did you hear that? He listened!! Not once did he talk over me or suggest something other than what I wanted! He was knowledgeable about the product and patient. He explained that they had ALL of the colors available and the specific model I wanted. I explained to him that I didn't want certain options and he didn't try to sell or push them on me! The process was fast, way faster than my last buying process. I should note that I showed up close to closing time and never felt rushed! He was first class! I have since made several trips back to the dealership to look at accessories and other things and every time he has been there. He didn't forget me after the sale and still keeps in touch! That is great service! I bought the car January 5th and I am just now leaving this review because I wanted to see how the car would do over a couple thousand miles and more specifically to see what after the sale service would be. I am not disappointed! In fact, they now have a customer for life! Do yourself a favor, check them out and ask for Ousmane, you'll be happy you did! read more

I had an excellent car buying experience at Centennial Subaru. Had my reservations about visiting yet another dealership, but the staff, especially John, our salesperson, made the whole experience amazing. I came from Reno and decided on buying a car down in Vegas due to the great deals they had, and I'm sure that (hopefully many years from now) I will be back to buy another Subaru from this wonderful group. read more

Me and my fiancée had a very pleasant experience with this dealership. We knew what we wanted before we visited the dealership. I set up an appointment with John to come and test drive the car I was interested. that whole process went smoothly. At the end of the week, we came back to purchase that car. That process also went smoothly. For the purchasing process, we worked with Marc, who was absolutely great and transparent. We were able to go through the paperwork at our pace and ask all the questions we needed. Overall it was an awesome buying experience, so thank you all at Centennial Subaru! read more

Came here looking to buy a car. The trainee Yanet and the manager were trying to run our credit without letting us even test drive the car first. Kept asking two grown men if we can bring our parents first. The manager said "liking a car is not about driving the car" wtf does that even mean?? This place is a joke and treats younger looking people with disrespect. read more

Just wanted to give a review for Elijah at centennial Subaru of Las Vegas , Elijah was amazing and is the reason we made our final decision to buy here. He was so personable and is genuinely a great person he immediately made us feel like we are family and everything was a breeze ! Thank you Subaru for picking correctly when hiring for your team!!!! read more

I was looking for car for my son and we inquired with Centennial Subaru about an incoming vehicle. Jessica Forage replied immediately and answered all my questions, provided me with finance options and we made a deal. Jessica gave me regular updates until the vehicle arrived. My son took delivery of his 2023 Impreza and loves it. Great service from start to finish and a shout out to Kevin the finance manager made it all super easy and explained everything. I would recommended Jessica to all my friends and family. Keep up the good work Jessica! read more

We stopped in to look at Subaru's and browse. We specifically asked for Jessica, because of the reviews on yelp....we did our homework. She greeted us with a smile and answered all our questions about the new Subaru's. She was patient, kind, understanding, and knowledgeable. She was pleasant and we didn't feel like she was a sales associate, but more like a personal shopper. LOL We then met Steve who was also awesome! He worked with Jessica to assist us with the trade of our Subaru on a brand new 2023. The deal was fair and the process was so smooth! No stress! Then Dominic finished with the contract. He was so thorough with the explanations of everything that we left relaxed and fully confident with our decision and of course our new Subaru. Jessica has kept in contact with us a couple of times checking on us to see if we need anything. We only drive Subaru's and of course we won't go anywhere else when we decide to trade again. Thanks again to Centennial Subaru. Bob and George read more

Went to Centennial Subaru looking for a new SUV. With so many choices, it was hard to make a decision. Our sales person, Ouzy, was patient with us as we tried many different vehicles. We settled on a Forester Sport and couldn't be happier. The entire staff at Centennial Subaru made this purchase a pleasant experience. I read more

Went there with my gf to get her first car. Called about a vehicle we saw online beforehand and talked to "Michelle Beck" over the phone. She shared details about the car and even went so far as too send pictures to us and scheduled a test drive that worked with our busy schedule. When we showed up to see the car she showed everything that was wrong with it and made sure it got a thorough detail before we officially bought it. Walked us through financing and even worked with us a bit on price as some things like the windshield were damaged (although they repaired ) and made sure we u dermatosis the financing. Personally talked to and argued with the service department to ensure our vehicle would be available by the end of the day. She made a point to do things like make small talk and seemed like she genuinely cared about us and the car we were buying. Other employees were also very helpful and respectful. This was a great experience and I will go out of my way to shop at Centennial Subaru in the future. read more

I visited centennial Subaru at the beginning of this month with the possibility of buying a new car. I had talked to Rene the previous day about a Crosstrek and he was so helpful through the whole process, even sent a video of the car I was looking at. Made me feel welcomed as soon as I got there and helped make it possible to get my new car. Car shopping always makes me anxious but Rene and everyone else at Subaru were fantastic! read more

Shady business and manager. Wanted to run an inquiry on my credit for a test drive. Very disrespectful telling me to come back with my parents and would not even let me sit in the car. Said you must run all the numbers first and if things work out maybe you can go on a test drive. Why would I let you do an inquiry on my credit if I don't even know if ill like the car. Super disrespectful telling me what I can and cant afford only 2 minutes after speaking with the manager. read more

I went into Subaru as a Toyota man, just looking to see what they had. Elijah showed me a few cars, and with his amazing personality I was sold. It didnt stop there; Not only was Elijah personable and kind, but Kevin in finance was just as helpful and amazing! Explaining every step of the way, and if I didnt understand he eas great at explaining it. Honestly? 10/10. read more

Centennial Service Department is the best in Las Vegas! Convenient appointment calendar, convenient location off 215Hwy, friendly & helpful staff, beautiful new facility. My 2013 Outback needed an oil change, bulb replacement and have had a chronic issue with both drivers' side windows not opening. My dealership in CA kept saying my window motors were fine & it was the salt air making the windows stick... they would "unstick" them for me but that would only last a few weeks. Now my car is no longer under warranty, I live in LV and finally found an honest Subaru service dept. that fixed the problem ... motor was faulty and should have been replaced under warranty. Yes, I had to pay BUT now my windows work, which is what I wanted from the get-go. And even though I had 80k service done in CA before I moved in April, Centennial Subaru still did a full car inspection at no charge, which confirmed everything looked good & no "surprise" recommended repairs/expenses... that's a first!With focus on the windows, the lightbulb was forgotten & I had to go back... not only did they replace the bulb for free, I got another complimentary wash for my extremely dirty car. My service manager, Johnny, went above and beyond to make sure my Outback was in perfect condition and I was 100% satisfied... thank you Johnny! read more

We had a great experience buying the car. But they set up an appointment at 8 AM for us to go get a class on operating the features on the car. We show up and the person who is supposed to teach us does not even bother to show up for work on time. We waited a half an hour and finally just gave up set up a new appointment but who knows if they'll be there next time, very unprofessional of the tech people. The guy even tried to play it off like we set the appointment at nine when we clearly set the appointment at eight because we had somewhere to be later that morning. We even watched the guy we bought the car from put the time in the computer and we all agreed on 8 AM because that spot was open.. Finally when the guy decided to show up for work, he called us and said that the appointment was at nine. Just admit you made a mistake and not play it off like he did nothing wrong. VERY UNPROFESSIONAL !!! read more