Franklin came very clean with a pleasant personality. I had a noise in my dryer. I couldn't…read morerecreate the noise so he replaced the most common parts to cause noise for a fair price. Unfortunately the noise was still there the next day. Franklin came the following day and took apart the dryer again and found the problem. A cracked blower wheel. The crack must be hard to notice. He gives a 90 day labor warranty on dryers so i was not charged. He didn't even charge me for the blower wheel. This guy isn't going to try to rip you off or tell you parts that are fine need to be replaced. He will be my appliance guy from here on out. He will figure out the problem one way or the other.

I had a great experience with Nice Guy Appliance Repair. Frank, the technician, was on time,…read moreprofessional, knowledgeable, and worked quickly. He was honest about the condition of my Samsung washer and gave realistic expectations about its longevity. I appreciated that he was patient and took the time to answer my follow-up questions thoroughly. My only feedback is regarding the initial communication and scheduling process. I initially left a voicemail and didn't receive a callback until I followed up, but they apologized and were responsive and communicative from that point on. I'm also someone who likes to compare pricing before making a decision, especially in today's economy. I appreciated the effort to answer my questions and provide the information I requested, even though at times I felt my many questions may have been outside of their usual interactions. Overall, I would absolutely recommend Nice Guy Appliance Repair for their quality work, honesty, and knowledgeable technician. I appreciate the service I received and wouldn't hesitate to use them again in the future!!

OMG!!! All I can say is EXCELLENT CUSTOMER SERVICE!!!!! With so many choices out there it is very…read morehard to figure out who to call. I had just recently had my dryer "repaired" by another company a few months ago but my dryer started making a horrible sound again... I called Browne's and I was very happy from the moment we talked on the phone! He asked a few questions and was at my house promptly. I mean he was able to come out on a Sunday (WORLD CUP DAY) to repair my dryer! He was very pleasant and professional. He was showing me the parts that were worn and was explaining things to my husband and myself! I am sooo happy I found him and will be putting his contact info into our family binder. Do not hesitate to call this place... you will be very pleased!!!!! and his quote was phenomenal!!!

Very unhappy with this company. Found him on offer up. Told him what my dryer was doing. He came…read moreout. Ran the dryer for 1 minute said it's getting hot, checked the dryer vent and said good air flow which I already knew since I told him that wasn't the problem. Not much diagnosing if you ask me. I advised that it got hot then the heat stops and doesn't dry. Told me to run it on time dry to bypass the sensors. He said if this doesn't work then your computer is going to out and it's time for a new one. I texted him just to double check nothing could be done and said nope. The problem is your computer. Well I had a gut felling. Called some one else and they DIAGNOSED the dryer and the dryers gas coils were bad. Now my dryer is working like new. Wish I could get my money back but leason learned. Be careful *** please show me that I called you...... not one call from me. Never did you offer to come again. Stop being a liar. I have video proof that you weren't at my house 30 mins diagnosing nothing. Glad to spread the word and make sure ppl don't call you.

This shop is the best! I use them all the time, for my home, my church my mom's pretty much even my…read morewhole family! Carlos Sr, Jr and Susie are the best. Their prices are great. Service is right on. For a small shop they know their business, I don't go anywhere except to Two guys. My dryer went out and they were on it to get it going love this shop

Junior was absolutely amazing! He explained everything, the process, and what he was doing every…read morestep of the way. He worked with my schedule and was understanding of times! I highly recommend and appreciate him!

We had a great experience from purchase to installation! Chris was very helpful and patient while I…read morewas trying to decide which dishwasher I wanted. He answered my questions and never made me feel rushed, which I really appreciated. Jose did a great job with the installation and was able to install it the same day we purchased it! He also noticed that some of the hoses needed to be adjusted to help prevent any future leaks and took care of that for us. He was very helpful, knowledgeable, and thorough. We really appreciate both Chris and Jose for making the whole process so easy. Great customer service all around!

We recently purchased a GE refrigerator from Appliances 4 Less and had a great experience. Linda…read morewas extremely helpful, knowledgeable, and made the entire process easy and stress-free. We got a great price on our refrigerator and excellent customer service from start to finish. If you're looking for quality appliances at affordable prices, I highly recommend Appliances 4 Less. Thank you, Linda, for all your help!

We bought a used range. The oven stopped working. The apartment is tenant occupied and after…read morenumerous calls to Kenny and messages left we received no service. We had to call someone else out to repair. I normally only leave positive reviews but I am frustrated that we received no assistance.

Standoff-ish, aloof, and rude are just the tip of the iceberg. I walked in and asked about service…read morecall prices and I got a grunted answer... "we only work on American brands". He said, "guy is not here". He nodded towards something and said "find out brand, call for an appointment, costs $20". I asked for a card, he just sat behind the half-door, made no effort to hand me a card. The second man seemed to attempt some service, but then I realised he was following us around store. Watching us. He kept saying I should just buy another fridge and ushered us to the door. I felt very unwelcome. It seemed as if they did not want to help us. I kept wondering why? Because we're Hispanic females? Because we're gay? So many thoughts came through my mind. Then I realised there several repair shops in the area. Go any where else... actually RUN TO ANY OTHER SHOP!!! #theydonotwearmasks.

Do not do business here, the reviews speak for themselves. I was sold a unit that rats had chewed…read moreup the electrical. The owner handled the situation poorly. After it was repaired days later I had issues with the washing cycles. The owner refused to even look at the videos so he can have a better understanding of the issue. Wasted a total of 3 trips, 150 miles, time, and gas to never have the issue corrected. Ended up swapping out the washer and hoping for the best. Will update as soon as I get the machine connected .

I should have listened to all the reviews , especially the ones from the last year . The owner…read morefired EVERY GOOD PERSON & now he's running this place into the ground . I picked up a Samsung washer for $360 just yesterday and when I got it home tried to run a cleaning cycle and the washer didn't want to work . The owner tried to give me the run around then said I could go and pick out anyone for FREE . Showed up and of course he didn't want to honor his word . Took about an hour of back n forth arguing for him to get in the truck and come to my house to pick it up . I was also refunded my money. Went to JL appliances in Bloomington , got a better washer with free delivery . I also reported him to the BBB for the fraudulent services he's charging people . So goodluck

Deanna assisted us with our purchase today, and I couldn't be more grateful for her outstanding…read morecustomer service and guidance throughout the entire process. She helped us select a washer, dryer, and refrigerator that truly gave us the best value for our money. What stood out most was how thoroughly she explained each item, making sure we understood the benefits and felt confident in our decisions. She genuinely listened to our wants and needs and ensured we chose the right products for our home. If you're looking for someone who is knowledgeable, attentive, and truly cares about their customers, I highly recommend asking for Deanna. She made the entire experience smooth and enjoyable.

Service with Jess was seamless and amazing. Highly recommend…read more Purchased Speed Queen washer and dryer.

Rafael, Kimberly were all very helpful. Usually I am very skeptical about local appliance stores. I…read moreusually get appliances from Costco or Homedepot or Lowe's. However after purchasing a few appliances here, I am SOLD. 1. I bought a washer, dryer, and dishwasher Appliance from this store over a year ago. All 3 appliances are running good so far with no issues. (Wanted to get a fridge too, but they didn't have the size I needed). 2. Sales associates are helpful. They were not pushy and are pleasant to heal with. 3. Delivery can be done on the same day sometimes. I am a property manager, if a unit has an issue, I cant wait for days or weeks to get appliances replaced. I need them the same day. 4. They go the extra mile for client. Last year, i bought a dishwasher without even going there. Rafael helped me choose one and texted me a photo. And delivered the unit the same day. Unfortunately Appliance Outlet would not install it because the current dishwasher Angel valve was old. Long story short, we installed the dishwasher on our own, but we left the old unit in the garage and forgot about it. I called appliance outlet a year later, Kimberly answered, I asked if I could pay $50-$75 to get the old unit hauled away. They normally don't do that but made an exception for me and only charge the normal low haul away fee. Thank you Appliance Outlet, if I need another appliance, I'll be sure to call you guys first. And I highly recommend them if you need appliance and good customer service. One delivery on the washer and dryer was bad though in 2025, I was watching, the driver scratched the washer's door real bad on the dolly. I recommend you guys to cover the washer with a thick moving blanket before putting it on the dolly. I hope management had addressed this issue.

Great service they treat you like you are the king I definitely recommend this place to all my…read morefriends

I drove from far away, their hours for Sunday say it's 10am-6pm and got here at 2:56pm they were…read moreclosed! I had called before I started driving and the calls wouldn't go through.

Absolutely terrible experience. Our salesman was Jesse and he sold us a dryer and let us know that…read moreit would be on backorder and get to us before Thanksgiving. Thanksgiving comes and goes and still nothing from them so we finally called to speak with Jesse. He had no news for us and then when he finally got an update on when we would get our dryer he told us that we were not guaranteed to actually get our dryer a month later. this would be three months going on with no dryer. He was very rude and I felt very taken advantage of. We found the same dryer that same night in stock and bought it within 20 minutes for a cheaper price. It was absolutely terrible customer service and would not go here or recommend Howard's. How do you sell somebody a dryer without guaranteeing that they get the dryer? How do you sell somebody something without actually ensuring that they get that?

I used to like this business but recently I learned that this business is unprofessional with low…read morequality appliances. We bought 1 dryer and 1 washer in the last 3 years. We always start to have mechanical issues with the appliances a month or two after the year warranty expires. The gentleman who owns the company will come to repair and give outrageous estimates and uses old parts for repairs. I understand he sells mostly refurbished appliances but these appliances he sells stop working after a year or two. I will never return to support this business and I will not recommend this business to anyone.

Mr Jose has been so Great we have bought A refrigerator and a washer when something is not right…read morewith the appliances he comes fixed them quick and he is so reasonable with the prices if u buy there at his store all the people who work their are Great go there you will love the prices ...