Had the pleasure of working with Kameron at autos of Dallas. Kameron made everything smooth and…read moretruly listened to the concerns we had. Kameron made this my best dealership experience I've ever had by FAR! If you want the best price AND experience possible come down to autos of Dallas and ask do Kameron!

This dealership completely wasted my time. We drove 2.5…read morehours one way to Autos of Dallas specifically to purchase a vehicle. Ahead of time, I told the salesperson we were short on time, provided the exact stock numbers of the vehicles we wanted to test drive, and scheduled an appointment. Despite all of that, none of the vehicles were ready when we arrived. I came in fully aware of the negative equity on my current vehicle and financially prepared to handle it. I also had my own financing and every intention of not leaving in the vehicle I arrived in. This should have been a straightforward sale. Instead, after hours of delays, I was never shown real numbers, lender terms, or a transparent breakdown. I was simply told my only options were to take on an additional vehicle or put $14,000 down, with no documentation or explanation. That's not transparency -- it's pressure. This is the first time I've ever gone to a dealership, fallen in love with a vehicle, and walked away without buying it -- entirely due to poor preparation, lack of honesty, and zero respect for the customer's time. Autos of Dallas lost what should have been a guaranteed sale. If you value professionalism, clear communication, and not having your time wasted, I'd strongly recommend looking elsewhere.

Did not purchase a car from them, but based on my experience today I wouldn't go back here!…read more I made an appointment with Ricky day before thanksgiving for friday after thanksgiving to meet at 2pm to test drive the honda odyssey. We got there by 2pm and was told car was available but cannot be test driven. The entire inside roof is on the floor of the car as they were fixing moonroof We drove 30 mins to get there and Ricky did not even have basic sense to inform us of the change. When we mentioned the same that he could have informed us, he just said I could have. I wouldn't give them any business if they don't respect customer doing business.

I had an outstanding experience with Auto Locators of Texas. Amanda and Ricky were professional,…read moreknowledgeable, and attentive throughout the entire process. They answered all my questions clearly, provided honest guidance, and made the buying experience seamless. If you're looking for a dealership with great staff and exceptional service, this is the place.

I recently bought a car from AM and worked directly with Carlos Lopez. Carlos was…read moreoutstanding--knowledgeable, responsive, and incredibly helpful throughout the entire process. The pricing was reasonable, and there was absolutely no pressure--just transparency and candor from start to finish. I had a very solid experience with AM and truly enjoyed working with Carlos.

I purchased a car form them on 14 APRIL 26 AND AS OF 26 MAY I STILL do not have the sticker nor the…read moretitle!!!!!!! I just contacted Austin !!!!! They charged a $1300 REFURB CHARGE ON A 7000 MILE CAR!!! SORRY FOLKS!!!!!!!!

THIS IS THE PLACE TO COME if you want to sell your car for a good price without getting the run…read morearound. Long story short I found a car at a different dealership that was hard to find, they were a bit stiff and offered me below value what KBB said I could get for my great condition low mileage car with premium package. The dealer where I was getting the car I wanted (I'll just say it - Audi Plano!?#$% Avoid them at all costs if you want a FAIR deal) they offered me a RIDICULOUSLY below average amount - what KBB suggested. I walked out frustrated and tired physically and mentally. Thank God I noticed Carmax nearby and thought Why Not? I walked in, there was very much a dmv feel to it Lots of people, sitting everywhere, lot's of traffic in and out. There was a monitor with peoples names/appointment times at the front desk. I thought, wow how am I going to get an appraisal on a weekend with all these people? When it was my turn the guy was very nice and said no problem, we can do that for you and he re-directed me to the business window which was nearby. I was still skeptical and cranky given what I had been through at another dealership. Business desk had a lot going on too, but they seemed to be in good spirits with each other and the people who approached them! Complete opposite from previous dealer. I was greeted by Micah (sp?) who was seemed relaxed despite the busyness, she told me how appraisals worked in a matter of fact way, when I hesitantly asked how long all this would take, she quickly said it should be no more than 30 mins with a confident smile. I was still skeptical but refused to give away my car for the measly amount the other dealer offered me. Well, I went to the bathroom, people watched and yeah about 30 mins later, she came back with my appraisal quote! way more than MORE than what the stingy dealer down the street was offering me and ABOVE KBB !! If I didn't want the other car so bad at A/P, I would've gladly told them to touch grass! But unfortunately they had what I needed. I would have felt much better to have bought from Carmax, everyone I encountered there was friendly, professional and got things done in a great amount of time! I want to thank Micah again for being so patient with me and explaining things while I was under great personal stress and timelines as well (death in the family, trade in car papers expiring etc). I sold my beloved car to Carmax in Plano, had a GREAT experience from beginning to end and wanted to let them know I appreciate them being a positive part in such a stressful weekend for me. Thanks again!!!! (SH)

Waited for over 30 minutes after being checked in to be attended to. Was ready to buy a car that…read moreday but definitely not from here now. Disappointing that I was checked in for an appointment and was not attended to for over 30 minutes.

Hassle free and didn't get pressured into buying warranty I didn't necessarily need. Thank you…read moreFarzana for your trust and making this a great experience.

This was my first experience buying a car through Enterprise and it was the smoothest experience I…read moreever had buying a new vehicle. Farzana Karim was the best she took her time and explain everything and didnt pressure us on upgrades.

Toyota Motor of North America. I have been loyal to Toyota for a decade. Recently they have turned…read moreinto scumbags that don't honor repairs and warranties. The main office does not return calls and emails so I have to hire an attorney to deal with them. IF YOU ARE OVER 55 THEY JUST WANT YOUR MONEY THEN GHOST YOU!

I have bought 4 cars from this dealership. My service experiences have been ok - about what I…read moreexpect from them. However my most recent experience has me livid and it seems no one at the dealership cares one bit. I marked this as a maybe because I hope they see this and fix the problem. If not I am fully capable of providing a scathing account of what has happened. Waiting to hear from you Toyota

I stopped in without an appointment. They courteously inspected and diagnosed my car. Fixed…read moreeverything in about 90 minutes. One of the best service station experiences I have had in my lifetime.

I have used this company multiple times on working on my vehicle, the last time I took my car…read morethere, I was so overcharged for an alternator over 300% just for the part only, I tried contacting Ray one of the owners to discuss it with him on three separate occasions both by calling and email, but he would not call me back nor respond to my emails, I requested a refund and never got an email or a phone call back from this company. If you decide to use this company, get it in writing on what they are charging you upfront otherwise they will rip you off. In my opinion, I will never use this company again.

Do not do business with them! I purchased a vehicle from them and was lied to. They did make one…read morething right after having issues but will not respond anymore regarding another issue. Maybe I should have done more research prior but they are not honest and will screw you over. I was told the vehicle was in a wreck but the air bags did NOT deploy and EVERYTHING was fixed from said wreck to only the passenger side. I tried calling several times, left voicemails and no one would call me back. I finally got nick back on the phone and he told me to send him everything and "let me see what we can do for you" and has ghosted me since. There is 5,000 worth of work that needs to be done because the issue from The wreck were not fixed correctly.

Be warned, they are not "Tesla Experts" and you will have to learn things like the Texas Deceptive…read morePractices Act if you do business with them. In my case, the car was throwing hardware errors on my test drive. They made them temporarily disappear, assured me it was fine and have now ghosted me so I'm soliciting attorneys. My test drive was on December 27th and Tesla provided much evidence (see attachments) this was a valid problem well before that time. Luckily Texas law allows you to sue for 3x damages + attorney fees.

I had a very very good experience here looking for a new car. Unfortunately, it wasn't quite the…read moreone I was looking for. However, the saleslady that helped me was the sweetest most genuinely kind soul I have met in a long time. I was there quite a long time just bc we hit it off & had a lovely conversation. "Thank you again for your time! It was lovely meeting you! I really enjoyed our conversation! And yes, you def have some beautiful luxury cars!" XOXO Highly recommend.

I recently purchased a 2020 Mercedes-Benz CLA 250 from this dealership, and my experience has been…read moreextremely disappointing. The vehicle was sold to me with locking lug nuts, but I was never provided the wheel lock key. Shortly after purchasing the car, I hit a pothole and got a flat tire -- only to find out I couldn't even remove the wheel due to the missing key. This created a serious safety issue and left me stuck. When I contacted the dealership, multiple employees acknowledged that the key was not provided. However, instead of offering a solution, I was given the runaround and even told that they have sold multiple vehicles like this before and that it was somehow my responsibility to catch it during a "pre-sale inspection." As a customer, I should not be responsible for identifying missing essential equipment -- especially something that prevents basic maintenance and impacts safety. The lack of accountability and refusal to resolve a clear oversight is unacceptable. I am now having to pay out of pocket to fix an issue that should have been addressed before the vehicle was sold. Buyers beware -- make sure you thoroughly inspect everything, because this dealership does not take responsibility for missing items or customer safety concerns after the sale. Update they finally paid for the wheel lock today and requested me to remove the review.

Easy and smooth process. Took care of my transmission fluid change service, at a great price coming…read morefrom a dealership compared to other Quote i received. Kevin was great to deal with, kind and took care of me with a ride to work an back when ready with Blas. Blas was very personable. Other staff were nice and not pushy.

Don Herring Mitsubishi dealership and staff are the best of the best! The most welcoming experience…read morethat I have ever had, from being greeted in the parking lot by Warren, to being helped along the way with Daniel. They have definitely got a customer for life from my family!